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LaiLa Hotel CDMX

4.0 star property
Beaux Arts hotel with a restaurant, 3-minute walk to Paseo de la Reforma
VIP Access

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Photo gallery for LaiLa Hotel CDMX

Daily buffet breakfast (MXN 245 per person)
Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; Mexican cuisine
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Chapultepec Park
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(48 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

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Front of property

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About the neighborhood

Mexico City

Located in Reforma, LaiLa Hotel CDMX is within a 5-minute walk of popular attractions such as Paseo de la Reforma and Diana the Huntress Fountain. This 167-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Diana the Huntress Fountain - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 7 min walk - 0.4 miles
  • U.S. Embassy - 9 min walk - 0.5 miles
  • Chapultepec Park - 12 min walk - 0.7 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Doña Blanca - ‬2 min walk
  • ‪Birria Colorado - ‬1 min walk

About this property

LaiLa Hotel CDMX

Beaux Arts hotel with a restaurant, 3-minute walk to Paseo de la Reforma
At LaiLa Hotel CDMX, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is MXN 150 per night, or you can take advantage of the airport shuttle (available on request) for MXN 850.00 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and a terrace.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Galeria Plaza Reforma
  • Pool
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  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 3,279 reviews
$185 nightly
The price is $221
Feb 8 - Feb 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Dogs only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • LaiLa Hotel CDMX caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

What is there to do close to LaiLa Hotel CDMX?

This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You'll also find Avenida Presidente Masaryk and Chapultepec Park less than a mile away.

Is parking available on site at LaiLa Hotel CDMX?

Yes, secured parking is offered for MXN 150 per night. Though parking is limited, accessible parking is also available.

Does LaiLa Hotel CDMX have a casino?

No, LaiLa Hotel CDMX doesn't have a casino.

Is there an indoor pool at LaiLa Hotel CDMX?

No, there is no indoor pool at this hotel.

What do couples enjoy most about LaiLa Hotel CDMX?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at LaiLa Hotel CDMX?

No, there isn't a spa tub at this hotel.

Does LaiLa Hotel CDMX feature a restaurant that includes a breakfast menu?

Yes, LaiLa Hotel CDMX serves buffet breakfast for a surcharge each morning at La Terraza.

Does LaiLa Hotel CDMX allow pets to stay for free?

Although they can't stay for free, dogs are welcome at LaiLa Hotel CDMX for a fee of MXN 1000 per accommodation, per stay. The property also provides food and water bowls. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at LaiLa Hotel CDMX?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to LaiLa Hotel CDMX?

The closest major airport to LaiLa Hotel CDMX is Benito Juarez International Airport (MEX), which is 9.2 mi away (21 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.4 mi away (53-minute drive).

Are there rooms with balconies at LaiLa Hotel CDMX?

No, at LaiLa Hotel CDMX, there aren't any guestrooms that list a balcony.

Does LaiLa Hotel CDMX have a wedding venue?

Take advantage of the wedding venue at LaiLa Hotel CDMX if you plan to say "I do" during your trip.

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1027 out of 1495 reviews
Rating 8 - Good. 298 out of 1495 reviews
Rating 6 - Okay. 87 out of 1495 reviews
Rating 4 - Poor. 37 out of 1495 reviews
Rating 2 - Terrible. 46 out of 1495 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location! Nice hotel at a reasonable price. A lot of places were walkable. I would definitely stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Enrique

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option, great service, great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

FIDEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente regresare a este hotel y reservar un cuarto mejor pero todo bien en General ya es uno de mis preferidos de cdmx en reforma 😬😬
Stayed 1 night in Oct 2025

6/10 Okay

Noe

Liked: Cleanliness
Just ok, didn’t get any VIP upgrade.
Stayed 1 night in Oct 2025

10/10 Excellent

Cristian

Stayed 1 night in Oct 2025

8/10 Good

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities
The front check in could have a little better customer service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean, and the room was spacious and well-maintained. The housekeeper demonstrated great attention to detail and did an outstanding job throughout our stay. What truly stood out was the exceptional customer service — from the moment we arrived, the staff provided courteous, professional, and attentive service that made our experience truly enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

8/10 Good

ingrid

Liked: Amenities
Big room Good intenet
Stayed 4 nights in Sep 2025

10/10 Excellent

Tamara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Laila Hotel, and I was thoroughly impressed by the excellent customer service. From the front desk to the waiters and housekeeping, every staff member was eager to help, making my stay truly memorable. I want to give a special mention to Enrique, my housekeeper, and Roberto, my waiter, who both went above and beyond, greatly enhancing my experience. Thank you, Laila Hotel, for an outstanding stay!
Stayed 6 nights in Sep 2025

8/10 Good

Michelle

Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Stayed 2 nights in Sep 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not
Stayed 1 night in Sep 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Laila hotel is at a walking distance from the Diana and Angel de la Independencia monuments. It’s my second time there and I’ll come back.
Stayed 1 night in Sep 2025

10/10 Excellent

Alfonso

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 1 night in Sep 2025

10/10 Excellent

Leon, Tijuana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a ac
Stayed 2 nights in Sep 2025

10/10 Excellent

Bryan J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laila is centrally located, I felt very safe in the surroundings and personnel was super kind and attentive.
Stayed 5 nights in Sep 2025

10/10 Excellent

Carlos, Euless

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Sep 2025

8/10 Good

MIRTHA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniente

Conveniente hotel, seguro y bien localizado
Stayed 3 nights in Sep 2025

6/10 Okay

Juan Gabriel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I usually stay at Laila because its very well located in between all neighborhoods you would want to go during your stay in cdmx. Lately ive been given rooms that are smaller than usual and in worst conditions. No outlets in the nightstand, bath faucets are worn, tiny bathroom (smaller than other rooms Ive stayed at). Buffet is great and has everything you would need; in fact this is the sole reason I stayed there on my last trip. Will give another hotel a shot for my next visit :(
Stayed 2 nights in Sep 2025

8/10 Good

MIRTHA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Hotel con buena ubicación, cerca de restaurantes y tiendas. Personal atento y respetuoso.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

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