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LaiLa Hotel CDMX

4.0 star property
Beaux Arts hotel with a 24-hour fitness center and a 24-hour business center
VIP Access

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Photo gallery for LaiLa Hotel CDMX

Reception
Breakfast, lunch, dinner served; Mexican cuisine
Lobby sitting area
Front of property - evening/night
Daily buffet breakfast (MXN 245 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Auditorio Nacional
    ‪4 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(46 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, LaiLa Hotel CDMX is within a 5-minute walk of popular attractions such as Paseo de la Reforma and Diana the Huntress Fountain. This 167-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 7 min walk - 0.4 miles
  • Chapultepec Park - 12 min walk - 0.7 miles
  • Auditorio Nacional - 4 min drive - 1.9 miles
  • Zócalo - 6 min drive - 3.3 miles

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Birria Colorado - ‬1 min walk
  • ‪Peltre Lonchería - ‬1 min walk

About this property

LaiLa Hotel CDMX

Beaux Arts hotel with a 24-hour fitness center and a 24-hour business center
At LaiLa Hotel CDMX, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is MXN 150 per night, or you can take advantage of the airport shuttle (available on request) for MXN 850.00 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and a terrace.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Dogs only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • LaiLa Hotel CDMX caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

What is there to do close to LaiLa Hotel CDMX?

This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You'll also find Chapultepec Park and Chapultepec Castle less than a mile away.

Will I be able to park at LaiLa Hotel CDMX?

Yes, secured parking is offered for MXN 150 per night. Though parking is limited, accessible parking is also available.

Does LaiLa Hotel CDMX have a casino?

No, LaiLa Hotel CDMX doesn't have a casino.

Is there an indoor pool at LaiLa Hotel CDMX?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at LaiLa Hotel CDMX?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Does LaiLa Hotel CDMX have a hot tub?

No, there isn't a spa tub at this hotel.

Does LaiLa Hotel CDMX feature a restaurant that includes a breakfast menu?

Yes, LaiLa Hotel CDMX serves buffet breakfast for a surcharge each morning at La Terraza.

Does LaiLa Hotel CDMX allow pets to stay for free?

Although they can't stay for free, dogs are welcome at LaiLa Hotel CDMX for a fee of MXN 1000 per accommodation, per stay. The property also provides food and water bowls. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at LaiLa Hotel CDMX?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to LaiLa Hotel CDMX?

The closest major airport to LaiLa Hotel CDMX is Benito Juarez International Airport (MEX), which is 9.2 mi away (25 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.4 mi away (51-minute drive).

Are there rooms with balconies that I can book at LaiLa Hotel CDMX?

No, at LaiLa Hotel CDMX, there aren't any guestrooms that list a balcony.

Does LaiLa Hotel CDMX have a wedding venue?

Take advantage of the wedding venue at LaiLa Hotel CDMX if you plan to say "I do" during your trip.

Reviews

LaiLa Hotel CDMX Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 971 out of 1432 reviews
Rating 8 - Good. 294 out of 1432 reviews
Rating 6 - Okay. 80 out of 1432 reviews
Rating 4 - Poor. 38 out of 1432 reviews
Rating 2 - Terrible. 49 out of 1432 reviews

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento y amable, bien ubicado y seguros alrededores con gran variedad de cafes, restaurantes y negocios varios.
Stayed 1 night in Jul 2025

10/10 Excellent

Bruna, Bal Harbour

Traveled with group
Liked: Amenities
Absolutely in the best location! The room was modern, clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Carolina

Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Business traveler
Liked: Amenities, property conditions & facilities
Estuvo todo vien
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, clean and walking distance to several must see places. The bell boys are excellent the lady at reception not so much but the rest is great will stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

edgar

Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
La atencion
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elio

Stayed 4 nights in Jun 2025

8/10 Good

Alejandra, Revere

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
La estadía solo fue por un par de días, el área al rededor habían muchas opciones de restaurante y el buffet de desayuno muy conveniente
Stayed 3 nights in Jun 2025

10/10 Excellent

RICARDO

Stayed 2 nights in May 2025

8/10 Good

Lupe

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Luis the bell boy and his evening shift coworker (bald head-sorry for not catching his name) were very attentive and helpful. The morning bell boys not so much. The rooms were very clean and accommodating! I had very little interaction with the front desk, but otherwise very helpful. The restaurant! The evening staff really nice and attentive. The food was great. Margarito, the morning waiter took care of our table well and was attentive. On our last day, the other waiters were not as attentive, never bringing us the menus taking a long time with the food and a lot of the breakfast foods were cold. Shredded chicken and beans in particular would have been great if served hot. The juices and alcoholic beverages were amazing!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose Bonilla

Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well localized, near restaurants (such as Don Assado), parks and other facilities. Good breakfast with many varities of food. It was a great experience at Laila Hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 4 nights in Jun 2025

10/10 Excellent

Augusto Antonio

Stayed 3 nights in May 2025

4/10 Poor

ergin

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Quite an average hotel. The staff is friendly but the standards are way above a city center business oriented hotel.
Stayed 12 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to a lot of attractions and quick access to transportation. The AC wasn’t working, but they fixed it a few complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Stayed 4 nights in May 2025

10/10 Excellent

Alexi

Stayed 3 nights in May 2025

8/10 Good

Arquimedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I was there for a couple of nights and the location is perfect
Stayed 2 nights in May 2025

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