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LaiLa Hotel CDMX

4.0 star property
VIP Access

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Photo gallery for LaiLa Hotel CDMX

Daily buffet breakfast (MXN 245 per person)
Breakfast, lunch, dinner served; Mexican cuisine
Front of property
Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Diana the Huntress Fountain
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(48 reviews)
  • City view
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)
  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, LaiLa Hotel CDMX is within a 5-minute walk of popular attractions such as Paseo de la Reforma and Diana the Huntress Fountain. This 167-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Diana the Huntress Fountain - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 7 min walk - 0.4 miles
  • U.S. Embassy - 9 min walk - 0.5 miles
  • Chapultepec Park - 12 min walk - 0.7 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Doña Blanca - ‬2 min walk
  • ‪Birria Colorado - ‬1 min walk

About this property

LaiLa Hotel CDMX

At LaiLa Hotel CDMX, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is MXN 150 per night, or you can take advantage of the airport shuttle (available on request) for MXN 850.00 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and a terrace.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Dogs only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • LaiLa Hotel CDMX caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

What is there to do close to LaiLa Hotel CDMX?

This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You'll also find Avenida Presidente Masaryk and Chapultepec Park less than a mile away.

Is there parking available at LaiLa Hotel CDMX?

Yes, secured parking is offered for MXN 150 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Does LaiLa Hotel CDMX have a casino?

No, LaiLa Hotel CDMX doesn't have a casino.

Is there an indoor pool at LaiLa Hotel CDMX?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at LaiLa Hotel CDMX?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Are there hot tubs at LaiLa Hotel CDMX?

No, there isn't a spa tub at this hotel.

Does LaiLa Hotel CDMX feature a restaurant that includes a breakfast menu?

Yes, LaiLa Hotel CDMX serves buffet breakfast for a surcharge each morning at La Terraza.

Does LaiLa Hotel CDMX allow pets to stay for free?

Although they can't stay for free, dogs are welcome at LaiLa Hotel CDMX for a fee of MXN 1000 per accommodation, per stay. The property also provides food and water bowls. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at LaiLa Hotel CDMX?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to LaiLa Hotel CDMX?

The closest major airport to LaiLa Hotel CDMX is Benito Juarez International Airport (MEX), which is 9.2 mi away (21 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.4 mi away (53-minute drive).

Are there rooms with balconies at LaiLa Hotel CDMX?

No, there aren't any guestrooms at LaiLa Hotel CDMX that offer a balcony.

Does LaiLa Hotel CDMX have a wedding venue?

Take advantage of the wedding venue at LaiLa Hotel CDMX if you plan to say "I do" during your trip.

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1028 out of 1486 reviews
Rating 8 - Good. 290 out of 1486 reviews
Rating 6 - Okay. 85 out of 1486 reviews
Rating 4 - Poor. 37 out of 1486 reviews
Rating 2 - Terrible. 46 out of 1486 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Augusto

Stayed 4 nights in Dec 2025

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness
Staff
Stayed 4 nights in Dec 2025

6/10 Okay

senlin

Stayed 8 nights in Dec 2025

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, staff very kind, location was perfect, close to restaurants and places of interest, breakfast was good. Very safe area and the room was comfortable and very clean. Totally recommend the hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, courteous professional helpful staff, clean rooms, tasty buffet style breakfast.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Muy céntrico, excelente servicio
Stayed 2 nights in Nov 2025

8/10 Good

Caleb C

Stayed 1 night in Dec 2025

4/10 Poor

Juan Gabriel

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff were nice. The facilities were ok, but maybe a bit basic.
Stayed 4 nights in Nov 2025

6/10 Okay

Angel Aaron Sanchez De

Stayed 4 nights in Nov 2025

10/10 Excellent

Jiancheng

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and friendly staff! Will stay again when go to Mexico City next time!
Stayed 7 nights in Nov 2025

10/10 Excellent

Arthuro

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2025

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent
Stayed 4 nights in Nov 2025

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, very clean room and amazing service
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

nigel

Liked: Cleanliness, property conditions & facilities
Cheap, clean, cheerful and delightful breakfast. In a very central and safe neighbourhood. Polite staff. It’s not the ritz but is priced accordingly. Good 3-4 star worth every penny. No complaints.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Nov 2025

10/10 Excellent

Roque

Stayed 2 nights in Nov 2025

10/10 Excellent

Roque

Stayed 1 night in Nov 2025

8/10 Good

Melissa

Liked: Cleanliness
Always love staying here since its location is so convenient. The staff is nice, the rooms could use some remodeling but overall it is a good hotel option for the price
Stayed 3 nights in Sep 2025

8/10 Good

Pablo, Charleston

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was great! Staff was friendly, check in was fast and easy! Great location to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Sonja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location! Nice hotel at a reasonable price. A lot of places were walkable. I would definitely stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Enrique

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option, great service, great location.
Stayed 4 nights in Oct 2025

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