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Krystal Urban Aeropuerto Cd de Mexico

3.5 out of 5.0

Recent guest reviews

I know every client have a different opinion about our experiences depend of too many little details, for me was very good till the last day of stay, the taxi driver from the hotel, ask too many personal question, to the point was very offensive The shuttle driver from the hotel are very respectful, but not the Taxi driver

Nice hotel, Breakfast buffet overpriced. Staff was very friendly and helpful.

Excelente very nice andand friendly. Food was good. The room was dark and quite.

Great staff nice hotel wish the restaurant had more of a variety of food. The last night we were staying people next door were screaming their heads off but besides that I do recommend this hotel it's nice and elegant and free shuttle to the airport

I would recommend this hotel to my friend clean,nice good food

Great restaurant. Very quiet rooms. Staff was kind, interested in answering any questions and effocieny.

It was a hotel far from the airport in a dangerous location and the room was very noisy and cold. Also the wifi was so weak in my room that most of the time couldn't use it.

Where to start! Best hotel we have ever stayed at . Bed was beyond comfortable. Excellent price. stayed one night only due to location and red eye flight. Wish this hotel was in Reforma or downtown.

amenities are very updated and clean, room service excellent , excellent staff

All facilities fine, clean etc. BUT despite its name, this hotel is NOT very near the airport. Depending on the time of day it takes 15-20 minutes to get there, and their shuttle only runs once an hour. Also they are only a block away from a big car racing track, and on race days the traffic can be awful. I won't stay here again.

Great location, great staff, comfortable beds, overall a very pleasant experience will definitely stay here again without hesitation !

everyone was night, food trips right in front also a walmart

This hotel is a former double tree and unfortunately the new staff is disorganized and lacking in follow up. Hotel is 20-30 minutes AWAY from the airport. Lost my reservation. Had to call them back after they said they would call me back. Went to the wrong terminal to pick us up. Coffee maker didn't work so I asked for a replacement and the clerk said they would do it immediately that morning but didn't. Had to call the desk at 7 pm to get the room made up and coffee maker replaced. Restaurant food is adequate but staff is lacking in good service protocol. Have stayed at the Krystal Grand Reforma (same management) and that hotel is excellent but this one is struggling. Price was very good but honestly won't stay here again. One of the beds was like a spoon with a dip in the middle so we had a tough time sleeping.

I like this hotel for its cleanliness and location. The staff is great. I didn't try the food, but it was busy.

If traffic, it could take 45 minutes to get to the airport

The hotel is ok, the restaurant is good, however, I booked this hotel because I wanted to stay IN the airport, not 15 minutes away from it. The hotel name is misleading. They take you in a shuttle to the hotel and the service is good.

The distance from the airport was different from hat shows on your web site. According to the driver it was about 15 miles which in this area of high traffic is a problem for an hotel "close to the airport"

As a single woman traveler the area is not good a...late pick up from airport. Price and service was good

No airport pickup...3 phone calls, each time they say heavy traffic, on the way. After waiting 2+ hrs I went to the Ramada Inn therefore paying for 2 hotel rooms as the first hotel had already deducted from my credit card. Very, very disappointed

room ok.

Avenida Javier Rojo Gomez No. 630 Mexico City DF

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Krystal Urban Aeropuerto Cd de Mexico places you 1.4 mi (2.2 km) from Central de Abasto. This 96-room, 3.5-star hotel has conveniences like free in-room WiFi, free self parking, and a fitness center. Near the airport, the hotel is also within a 20-minute drive of Palacio Nacional and Zocalo.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All 96 air-conditioned rooms provide MP3 docks, coffee makers, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

At Krystal Urban Aeropuerto Cd de Mexico, guests have access to a fitness center, free WiFi in public areas, and 6 meeting rooms. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, express check-out, and free newspapers.

Room options

Standard Double Room

Full 2 | Sleeps 4

Deluxe Room

King 1 | Sleeps 2

Deluxe Double Room

Twin 2 | Sleeps 4

Guest reviews for Krystal Urban Aeropuerto Cd de Mexico

Everyone (11) Business (5) Students (1) Family (1) Other (2)
4

taxi driver

Everyone

I know every client have a different opinion about our experiences depend of too many little details, for me was very good till the last day of stay, the taxi driver from the hotel, ask too many personal question, to the point was very offensive The shuttle driver from the hotel are very respectful, but not the Taxi driver

By , from USA on Nov 17, 2017

4

nice hotel

Everyone

Nice hotel, Breakfast buffet overpriced. Staff was very friendly and helpful.

By , from Scottsdale, AZ on Oct 25, 2017

Review comment responded on Nov 4, 2017

Dear Michelle: Thanks for sharing your comments. We are happy to know that you enjoyed a pleasant stay thanks to the attention of our team. At Krystal Urban Airport we are focused on you. For this reason, we take care of every aspect during your stay to make it more pleasant. We would love to receive your house again. Best regards !!

5
Everyone

Excelente very nice andand friendly. Food was good. The room was dark and quite.

By on Oct 20, 2017

Review comment responded on Nov 4, 2017

Dear guest: It is a great satisfaction to read comments like yours, thank you very much for taking a part of your valuable time to share with other users of Expedia your experience at Krystal Urban Airport, for us the satisfaction of our clients is the best reward for a good job. fact. Your comment, like those of all our guests, will be shared with our human talent that we have in this, your house. All of us who collaborate in the Hotel are at your complete disposal and we hope to have you back among us very soon. Best regards

3

very nice hotel staff was great.

Everyone

Great staff nice hotel wish the restaurant had more of a variety of food. The last night we were staying people next door were screaming their heads off but besides that I do recommend this hotel it's nice and elegant and free shuttle to the airport

By on Jan 4, 2017

Review comment responded on Jan 8, 2017

We appreciate your comment. It was a pleasure to have them at home Accept our sincere apologies for the inconvenience. We wait return soon.

5

nice staff goog service and excellent hotel

Everyone

I would recommend this hotel to my friend clean,nice good food

By on Dec 12, 2016

Review comment responded on Dec 14, 2016

We appreciate your comment. It was a pleasure to have them at home We wait return soon.

4

nice hotel near sports facilities.

Everyone

Great restaurant. Very quiet rooms. Staff was kind, interested in answering any questions and effocieny.

By , from L.A. on Nov 27, 2016

2

noisy hotel !

Everyone

It was a hotel far from the airport in a dangerous location and the room was very noisy and cold. Also the wifi was so weak in my room that most of the time couldn't use it.

By , from Florida on Nov 20, 2016

5

best night ever!

Everyone

Where to start! Best hotel we have ever stayed at . Bed was beyond comfortable. Excellent price. stayed one night only due to location and red eye flight. Wish this hotel was in Reforma or downtown.

By , from San Diego on Nov 17, 2016

Review comment responded on Dec 14, 2016

We appreciate your comment. It was a pleasure to have them at home We wait return soon.

5

excellent hotel i give five star

BusinessTravelers

amenities are very updated and clean, room service excellent , excellent staff

By , from Dallas,Tx on Nov 15, 2016

3

totally ok but no more than that

Everyone

All facilities fine, clean etc. BUT despite its name, this hotel is NOT very near the airport. Depending on the time of day it takes 15-20 minutes to get there, and their shuttle only runs once an hour. Also they are only a block away from a big car racing track, and on race days the traffic can be awful. I won't stay here again.

By on Nov 1, 2016