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Krystal Grand Suites Insurgentes

4.0 star property
VIP Access

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Photo gallery for Krystal Grand Suites Insurgentes

The exterior of the Crystal Grand Suites hotel with a modern design, featuring a prominent illuminated sign, a covered entrance, and a landscaped garden area.
A modern hotel room with a large bed, a desk, a chair, and a TV.
A modern hotel room with a large bed, a sofa, a desk with chairs, and a TV.
A restaurant with wooden tables and chairs, a modern ceiling design, and large windows allowing natural light.
An outdoor dining area with tables and chairs, surrounded by greenery and a wooden deck.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Centro Comercial Plaza Inn
    ‪1 min walk‬
  • Place, Pabellon Altavista
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Suite Single

Executive Suite Single | Down comforters, in-room safe, individually furnished, desk

Executive Suite Single

9.2 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite Double

Down comforters, in-room safe, individually furnished, desk

Executive Suite Double

9.2 out of 10
Wonderful
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the city.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a desk, and a large window with a view of greenery.

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for VIP Suite

A modern hotel room with a large bed, a sofa, a desk with chairs, and a TV.

VIP Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Mexico City

Located in Alvaro Obregon, Krystal Grand Suites Insurgentes is within 2 miles (3 km) of popular attractions such as Manacar Tower and Frida Kahlo Museum. This 150-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.0 miles
  • Centro Comercial Plaza Inn - 1 min walk - 0.1 miles
  • Ceneval - 3 min walk - 0.2 miles
  • Pabellon Altavista - 5 min walk - 0.3 miles
  • Diego Rivera and Frida Kahlo House Studio Museum - 19 min walk - 1.0 mile

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Guadiana 19 - ‬1 min walk
  • ‪Green Grass - ‬2 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬2 min walk

About this property

Krystal Grand Suites Insurgentes

Guests of Krystal Grand Suites Insurgentes enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is MXN 185 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 350 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include kitchenettes, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 299 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 600 per pet, per day
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 299 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? For a fee, this property offers valet parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Krystal Grand Suites Insurgentes?

Krystal Grand Suites Insurgentes offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on Jul 24, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Krystal Grand Suites Insurgentes?

This hotel is situated in Alvaro Obregon within a short 19-minute walk of Diego Rivera and Frida Kahlo House Studio Museum and also 19 minutes on foot from Insurgentes Theater. You'll also find Frida Kahlo Museum and Pepsi Center within a short drive.

Will I be able to park at Krystal Grand Suites Insurgentes?

Yes, valet parking is offered for MXN 185 per night and extended parking is available for MXN 185 per night. Wheelchair-accessible van parking is also available for guests.

Does Krystal Grand Suites Insurgentes feature a casino on the premises?

No, Krystal Grand Suites Insurgentes doesn't have a casino.

Is there an indoor pool at Krystal Grand Suites Insurgentes?

No, there is no indoor pool at this hotel.

Is Krystal Grand Suites Insurgentes good for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a down comforter, and a kitchenette.

Does Krystal Grand Suites Insurgentes have a hot tub?

No, this hotel doesn't have a spa tub.

Does Krystal Grand Suites Insurgentes feature a restaurant that includes a breakfast menu?

Yes, Krystal Grand Suites Insurgentes serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Krystal Grand Suites Insurgentes allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Krystal Grand Suites Insurgentes for a fee of MXN 600 per pet, per day.

Does Krystal Grand Suites Insurgentes have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Krystal Grand Suites Insurgentes?

The closest major airport to Krystal Grand Suites Insurgentes is Benito Juarez International Airport (MEX), which is 11.7 mi away (28 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is around 25.1 mi away.

Can I book a room with a balcony at Krystal Grand Suites Insurgentes?

No, there aren't any guestrooms with balconies at Krystal Grand Suites Insurgentes.

Krystal Grand Suites Insurgentes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1103 out of 1535 reviews
Rating 8 - Good. 243 out of 1535 reviews
Rating 6 - Okay. 99 out of 1535 reviews
Rating 4 - Poor. 45 out of 1535 reviews
Rating 2 - Terrible. 45 out of 1535 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Was very clean and comfortable and the staff were all very helpful.
Stayed 12 nights in Apr 2026
Verified

10/10 Excellent

Marilyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, awesome location and superb staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Everardo Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
clean room great staff very good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay 👌
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

McClain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place with genuinely friendly staff. I’ve stayed here several times, and it truly feels like a home away from home…..I’ll definitely keep coming back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing and location is great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Maria Antonieta L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities
Comfortable room, friendly staff, excellent Starbucks coffee in lobby!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dilka

Liked: Cleanliness, staff & service
The room was clean and staff was polite
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great view, a bit far from Centro but plenty to do on this end of town and frankly I enjoyed the vibrancy here just as much!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and great rates
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to hotel in mexico city. The suites are large and well appointed. Service is excellent. I will always return. Highly recommended
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, excellent location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities
This place is amazing
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
For the price it was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Very practical with clean, large rooms with plenty of room to work and a full kitchenette for longer stays. Restaurant in house with 24/7service. Good location around pharmacies and cinvenience stores. All you need for a short or long stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
lovely stay always... the area is not very touristy but has amazing restaurants (including fine Chinese next door and amazing tacos about a block away), museums (the Iglesia del Carmen has an amazing baroque art), monuments, and shops. the only thing that isn't true about the listing is that the property has a pool... not so.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Corina

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Nov 2025