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Krystal Grand Suites Insurgentes

4.0 star property
Hotel with a restaurant, near Manacar Tower
VIP Access

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Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed | 1 bedroom, down comforters, in-room safe, individually furnished
1 bedroom, down comforters, in-room safe, individually furnished
Property entrance
Restaurant
Daily cooked-to-order breakfast (MXN 299 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Air conditioning
  • Parking available

Explore the area

View in a map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Centro Comercial Plaza Inn
    ‪1 min walk‬
  • Place, Centro Coyoacan
    ‪7 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Suite Single

Executive Suite Single | 1 bedroom, down comforters, in-room safe, individually furnished

Executive Suite Single

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

1 bedroom, down comforters, in-room safe, individually furnished

Executive Suite Double

9.4 out of 10
Exceptional
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

1 bedroom, down comforters, in-room safe, individually furnished

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

1 bedroom, down comforters, in-room safe, individually furnished

VIP Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

1 bedroom, down comforters, in-room safe, individually furnished

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mexico City

Located in Alvaro Obregon, Krystal Grand Suites Insurgentes is within 2 miles (3 km) of popular attractions such as Manacar Tower and Centro Coyoacan. This 150-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.0 miles
  • Centro Comercial Plaza Inn - 1 min walk - 0.1 miles
  • Pabellon Altavista - 5 min walk - 0.3 miles
  • Centro Coyoacan - 7 min drive - 1.4 miles
  • Frida Kahlo Museum - 9 min drive - 2.1 miles

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Guadiana 19 - ‬2 min walk
  • ‪El Pescadito - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Hotel with a restaurant, near Manacar Tower
Guests of Krystal Grand Suites Insurgentes enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is MXN 185 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 350 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 299 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 600 per pet, per day
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 299 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? For a fee, this property offers valet parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Krystal Grand Suites Insurgentes?

Krystal Grand Suites Insurgentes offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on Dec 14, 2025 start from $96.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Krystal Grand Suites Insurgentes?

This hotel is situated in Alvaro Obregon within a short 18-minute walk of Diego Rivera and Frida Kahlo House Studio Museum and also 19 minutes on foot from Insurgentes Theater. You'll also find Frida Kahlo Museum and Centro Comercial Perisur within a short drive.

Will I be able to park at Krystal Grand Suites Insurgentes?

Yes, covered valet parking is offered for MXN 185 per night. Accessible parking is also available for guests.

Does Krystal Grand Suites Insurgentes feature a casino on the premises?

No, Krystal Grand Suites Insurgentes doesn't have a casino.

Is there an indoor pool at Krystal Grand Suites Insurgentes?

No, there is no indoor pool at this hotel.

Is Krystal Grand Suites Insurgentes good for couples?

Amenities that appeal to couples at this hotel include a kitchenette, around-the-clock room service, and a down comforter.

Does Krystal Grand Suites Insurgentes have a hot tub?

No, there isn't a spa tub at this hotel.

Does Krystal Grand Suites Insurgentes feature a restaurant that includes a breakfast menu?

Yes, Krystal Grand Suites Insurgentes serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Krystal Grand Suites Insurgentes allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Krystal Grand Suites Insurgentes for a fee of MXN 600 per pet, per day.

Are there connecting rooms at Krystal Grand Suites Insurgentes?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Krystal Grand Suites Insurgentes?

The closest major airport to Krystal Grand Suites Insurgentes is Benito Juarez International Airport (MEX), which is 11.4 mi away (13 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is around 25.1 mi away.

Can I book a room with a balcony at Krystal Grand Suites Insurgentes?

No, there aren't any guestrooms with balconies at Krystal Grand Suites Insurgentes.

Reviews

Krystal Grand Suites Insurgentes Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 913 out of 1312 reviews
Rating 8 - Good. 231 out of 1312 reviews
Rating 6 - Okay. 87 out of 1312 reviews
Rating 4 - Poor. 43 out of 1312 reviews
Rating 2 - Terrible. 38 out of 1312 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andres, COLOMBIA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicación, segura y el personal muy amable
Stayed 2 nights in Jul 2025

6/10 Okay

Marco

Traveled with family
Staff by the door and cleaning staff are the best , staff at the counter are nasty and careless I was supposed to be at the PH ,and parking was included, they gave us a regular room at the 8th floor and pay about 5 dollars per day for parking, that nasty woman said that the parking is a concession and it must be payed Oh.. don't loose the ticket, its 12 dollars more on top of the fare. I didn't really think ill be back there
Stayed 12 nights in Aug 2025

10/10 Excellent

jesus fernando

Stayed 1 night in Aug 2025

10/10 Excellent

nhieu

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empleados muy atentos y el transporte muy bien también el hotel muy limpio todo
Stayed 3 nights in Aug 2025

10/10 Excellent

Arturo

Stayed 3 nights in Jul 2025

10/10 Excellent

Martha

Stayed 1 night in Aug 2025

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities
I asked for towels 4 times! Had to wait almost 24 hours to get them. That's my only complain...
Stayed 4 nights in Jul 2025

8/10 Good

Abril

Liked: Cleanliness, staff & service, amenities
Room was clean n in a good location. There is a lot of construction around n it was really annoying getting picked up, the security would be really rude to my drivers/ me and I get it because it is confusing but they didn’t have that same attitude with the older yt ppl
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roy

Stayed 4 nights in Jul 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness
The hotel has great staff members and it is clean. Unfortunately, the quality of food of the restaurant on the 2nd floor is not the best. Staff members are attentive but the portions are small, bland and disappointing
Stayed 4 nights in Jul 2025

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raúl bellman is excellent and entire front desk
Stayed 4 nights in Jul 2025

10/10 Excellent

Amando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Amando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at this hotel & the staff is always great! The rooms are comfortable & area is safe & walkable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrés Alberto

Stayed 1 night in Jul 2025

2/10 Terrible

Gabriel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Used thong in my bed!!!

We had a disappointing experience during our stay. On our third night, we discovered a thong left in our bed, along with cleaning supplies, which was quite unsettling. Despite bringing this to the hotel's attention, we felt our concerns were not taken seriously. Additionally, while we received water bottles during the first two days, they were not replenished afterward. Overall, the lack of attention to these issues left us feeling neglected as guests.
Can you imagine finding this on the bed?
Stayed 3 nights in Jul 2025

2/10 Terrible

Soraya

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a disappointing experience during our stay. On our third night, we discovered a used thong left in our bed, along with cleaning supplies, which was quite unsettling. Despite bringing this to the hotel's attention, we felt our concerns were not taken seriously. Additionally, while we received water bottles during the first two days, they were not replenished afterward. Overall, the lack of attention to these issues left us feeling neglected as guests. We have been loyal to this hotels for years but never again.
Can you imagine finding this in your bed? It is a small size so definitely doesn’t belong to me.
I believe the cleaning crew left on a hurry after leaving the used thong. Disgusting
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great place, great location. Clean and well maintained.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always come to this place it’s perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

Yvette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Stayed 1 night in Jun 2025

10/10 Excellent

horacio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WATER TEMPERATURE FLUCTUATION

The room was great, I always stay here when I travel to Mexico City. Convenient location. I'd like it even more if the shower water preasure was a little more even and the cold and hot fluctuation was not so bad.
Stayed 2 nights in Jun 2025

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