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Recent guest reviews

the out door pool spectacular, the lobby beautiful, rooms nice

The hotel is high end, beautiful and clean. The staff is unbelievably kind.

the grear staff make this property what it is nice amenities too

Great location , beatiful neighborhood... quiet and lots of restaurants near by

Best location, great ammenities and staff was amazing.

Super friendly service, room was exceptionally clean. My son LOVED the rooftop pool which was indoor/ outdoor. Cute neighborhood.

Spectacular!!! Excellent customer Service and a very elegant and classy hotel!

Love the location, lots of restaurants and entertainment around, staff supper nice with out been pushy or all over your face. One waiter at the restaurant could have use some people skills but other than that everything was perfect.

Quick walk to the park and museum of anthropology. Also many cute restaurants in short walking distance. If you're staying there on a Saturday make sure to go to the Mercado (similar to a farmers market) located just a couple of blocks from the hotel.

The location is great. In the safe part of town. However, the hotel room is a class below typical JW class. My friend got charged for wifi that she did not even use in the room. Other than that, it is pretty good hotel and price

good staff, very old hotel, not upto usual 5 star or JW Marriott standards , but the location is extremely convenient and it is also a posh neighborhood.

I've asked late check out at 6pm,as usual, I know I should pay some money,but finally they didn't. It is great!

I was very impressed by the area surrounding the hotel. The hotel is surrounded by picturesque restaurants and bars. There is security in front of the hotels and the streets are lit. There were policemen patrolling the area when we were there and it felt incredibly safe. The neighborhood is beautiful, with a park about a block from the hotel as well as a great shopping center. Everything was decorated for Christmas and the streets and gardens were well taken care of. I love the location of the hotel because you could walk to many wonderful restaurants, shopping areas, and bars and feel very safe. No cabs needed. The service at the hotel was wonderful. The lobby was decorated beautifuly for Christmas and our room had a fantastic view of the city. They accomadated our every need and kept the room and bathroom tidy and clean during our stay. The heated rooftop pool and hot tub were an added plus during our stay as it was very cold at night. Plus they were able to transport us to the airport at 4 am and were very helpful and kind. I will definitely be staying at a JW Marriott again. Their hotels are classic, refined and in this case, in a great location.

The staff is incredibly friendly and helpful which was evident from the get go. Our bell hop, Oscar, took time to describe the sites from our window as well as reviewing the hotel amenities such as the pool and gyn hours. Even though this is primarily a business hotel our 10 year old twins were made to feel welcome which is not always the case in high end hotels. I was able to relax since I wasn't made to feel that I always had to be "shushing" my son and daughter. The gym and pool hours were generous. The pool opened early and didn't close until 10 pm. The gym was popular in the morning and often there weren't any treadmills or elliptical trainers available without having to wait. Also, free wifi would have been a nice added amenity. The location of the hotel is perfect, close to cafes and restaurants as well as Lincoln Park. Lincoln Park is small but has a great children's playground and an aviary and is a 2 minute walk from the Hotel. The big stand out at the J.W. Marriot is the friendly service and the superb location. We had a great time in Mexico City.

My last minute trip to Mexico City was perfect because of JW Marriott. The price and location was perfect.

Exceptionally well located. Beautiful decor throughout hotel and outsatnding service. Staff will really go teh extra mile to help with every single detail, from taxis and luggage to reservations in great restaurants.

Andres Bello No 29 Mexico City CDMX

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Outdoor pool and indoor pool

Located in Polanco, JW Marriott Hotel Mexico City is adjacent to Campo Deportivo Militar Marte and within a 10-minute stroll of Avenida Presidente Masaryk. This 312-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Mexican cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

All 312 rooms feature iPod docks, minibars, and free newspapers. 49-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

Guests of JW Marriott Hotel Mexico City enjoy a full-service spa, an indoor pool, and an outdoor pool. Parking is available for USD 15 per day (USD 15 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a health club, a sauna, and free WiFi in public areas.

Room options

Executive Suite, 1 Double Bed, Non Smoking, Executive Level

1 Double Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 3

Presidential Suite, 1 King Bed, Non Smoking (Executive Lounge Access)

1 King Bed | Sleeps 3

Junior Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for JW Marriott Hotel Mexico City

Everyone (8) Business (3) Couples (5) Family (6) Other (1) Friends (1)
4
Partner Couples

the out door pool spectacular, the lobby beautiful, rooms nice

By on May 6, 2021

Review comment responded on May 6, 2021

We are glad to read that you enjoyed the JW Marriott Mexico City hotel. Thank you for your comments. We hope you come back soon.

5
Friends

The hotel is high end, beautiful and clean. The staff is unbelievably kind.

By on May 5, 2021

Review comment responded on May 5, 2021

Thank you for your valuable feedback. We appreciate your preference for the JW Marriott Mexico City.

5
Everyone

By on Nov 21, 2020

5
Partner Couples Friends

the grear staff make this property what it is nice amenities too

By on Nov 17, 2019

5
Family Business Business

Great location , beatiful neighborhood... quiet and lots of restaurants near by

By on Sep 8, 2019

5
Friends

Best location, great ammenities and staff was amazing.

By on Apr 8, 2019

5
Family

Super friendly service, room was exceptionally clean. My son LOVED the rooftop pool which was indoor/ outdoor. Cute neighborhood.

By on Mar 1, 2019

5
Everyone

By on Dec 31, 2018

5
Everyone

By on Nov 12, 2018

5
Everyone

By on Oct 26, 2018

JW Marriott Hotel Mexico City

Andres Bello No 29, Mexico City, CDMX 11560
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