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JW Marriott Hotel Mexico City Polanco

5.0 star property

Choose dates to view prices

Photo gallery for JW Marriott Hotel Mexico City Polanco

3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby
Outdoor pool, sun loungers
Terrace/patio
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Andres Bello No 29, Mexico City, 11560
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Auditorio Nacional
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

View from property

Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(38 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

Executive Suite, 1 Bedroom, Executive Level | Living area | 49-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, City View, Corner

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from property

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace | Living room | 49-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite, 1 Bedroom

  • City view
  • 1615 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Polanco, JW Marriott Hotel Mexico City Polanco is within a 5-minute walk of popular attractions such as Paseo de la Reforma and Auditorio Nacional. This 312-room, 5-star hotel has 3 restaurants along with conveniences like an outdoor pool and a gym.

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Lincoln Park - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Auditorio Nacional - 3 min walk - 0.2 miles
  • Chapultepec Park - 7 min walk - 0.4 miles

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪Cantina La No. 20 - ‬2 min walk
  • ‪Living Room Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Alfredo Di Roma - ‬3 min walk
  • ‪InterContinental Club Lounge - ‬3 min walk

About this property

JW Marriott Hotel Mexico City Polanco

Guests of JW Marriott Hotel Mexico City Polanco have access to an outdoor pool, a gym, and a sauna. Parking is available for USD 25 per day (USD 28 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a seasonal outdoor pool, and coffee/tea in a common area.
49-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, minibars, and espresso makers are also standard. Housekeeping is available on request.
A health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

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Hyatt Regency Mexico City
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,414 reviews
$286 nightly
The price is $342
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 36 for adults and USD 18 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ARCHIEBALD
  • CORSI
  • Estación 29
  • Sendero Polanco
  • Tahona Mezcal Room

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Renovated entire property - November 2023
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • iPod dock
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 36 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 20 per day (rates may vary)
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 25 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at JW Marriott Hotel Mexico City Polanco?

JW Marriott Hotel Mexico City Polanco offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Hotel Mexico City Polanco?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Polanco on Mar 28, 2026 start from 509.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near JW Marriott Hotel Mexico City Polanco?

This hotel is situated in Polanco, just steps from Auditorio Nacional, and within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. You'll also find Parque Zoologico de Chapultepec and Chapultepec Park less than a mile away.

Will I be able to park at JW Marriott Hotel Mexico City Polanco?

Yes, valet parking is offered for USD 28 per day. Accessible parking is also available for guests.

Does JW Marriott Hotel Mexico City Polanco have a casino at the property?

No, JW Marriott Hotel Mexico City Polanco doesn't have a casino.

Is there an indoor pool at JW Marriott Hotel Mexico City Polanco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from January until December.

What amenities will couples enjoy at JW Marriott Hotel Mexico City Polanco?

There are many amenities for couples at this hotel, including an outdoor pool and 3 bars plus some guestrooms feature fireplaces.

Does JW Marriott Hotel Mexico City Polanco have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does JW Marriott Hotel Mexico City Polanco have a restaurant with a breakfast menu?

Yes, JW Marriott Hotel Mexico City Polanco has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does JW Marriott Hotel Mexico City Polanco allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at JW Marriott Hotel Mexico City Polanco for a fee of USD 25 per pet, per night.

Are there connecting rooms at JW Marriott Hotel Mexico City Polanco?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to JW Marriott Hotel Mexico City Polanco?

The closest major airport to JW Marriott Hotel Mexico City Polanco is Benito Juarez International Airport (MEX), which is 10.8 mi away (30 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.1 mi away (61-minute drive).

Can I book a room with a balcony at JW Marriott Hotel Mexico City Polanco?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy park or city views.

Does JW Marriott Hotel Mexico City Polanco host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at JW Marriott Hotel Mexico City Polanco.

JW Marriott Hotel Mexico City Polanco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1000 reviews
Rating 8 - Good. 154 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashish

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Miguel Alfonso

Stayed 1 night in Nov 2025

10/10 Excellent

Jaime Jose, Santa Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location with lots of shops and restaurants. Hotel is new and facilities and rooms are new, modern and clean. Gym is great as well. Staff is very attentive and friendly. Would definitely stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dharmesh

Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, location was close to a lot of restaurants and the rooms were spacious and clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently stayed at the JW Marriott Hotel Mexico City Polanco and can say quite confidently: it’s one of the finest urban luxury stays I’ve experienced (and I travel frequently). If your travel plans take you to Mexico City, especially the Polanco neighborhood, this hotel earns high marks across the board. Nestled in the chic Polanco district on Avenida Andrés Bello, the hotel is within walking distance of high-end shopping, dining and museums. It put me right in the center of Mexico City’s upscale, vibrant energy.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
My friend twisted her ankle and the staff was very helpful connecting her with the on-call doctor.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bret, Saint George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing & very friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Miguel Alfonso

Stayed 3 nights in Oct 2025

10/10 Excellent

sandra

Stayed 3 nights in Oct 2025

10/10 Excellent

Joaquin

Stayed 3 nights in Oct 2025

10/10 Excellent

Edda, Tuscaloosa

Walking distance to shopping and Restaurants
Stayed 5 nights in Oct 2025

10/10 Excellent

Erica

Stayed 2 nights in Sep 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel Alfonso

Stayed 1 night in Aug 2025

10/10 Excellent

LAWRENCE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right across from the National Auditorium and the celebriity walk of fame. Close to several different museums and parks. Lots of options.
Stayed 4 nights in Aug 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Great and safe location. The hotel is extremely clean. Great food and staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

miguel

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nathalye

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguel Alfonso

Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel and a great location Staff made me and my dog feel so welcome and eager to assist
Stayed 2 nights in May 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient. Felt comfortable coming and going. Near popular neighborhoods, attractions, and restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Stayed 4 nights in May 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Property conditions & facilities
This was the perfect place to stay when visiting Mexico City. Our room was, clean, well maintained and quiet. There were lots of great restaurants nearby. There is also a hop on, hop off stop across the road we took advantage of to see the city. The Archeological Museum is in walking distance and worth visiting.
Stayed 7 nights in Apr 2025

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