The Paragon Hotel Mexico City Santa Fe By Accor

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for The Paragon Hotel Mexico City Santa Fe By Accor

Reception
View from room
Down comforters, minibar, in-room safe, desk
Front of property
Down comforters, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Juan Salvador Agraz 97, Ave Real, Santa Fe, Mexico City, 05348
  • Parque La Mexicana
    ‪8 min walk‬
  • Santa Fe Center Mall
    ‪9 min walk‬
  • Expo Santa Fe Mexico
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

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Room options

Classic Room, 2 Queen Beds, City View

  • City view
  • 473 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, Balcony, City View

  • City view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

  • City view
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, City View

  • City view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds, City View

  • City view
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, City View

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

  • City view
  • 473 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mexico City

Located in Santa Fe, The Paragon Hotel Mexico City Santa Fe By Accor is within a 10-minute walk of popular sights such as Santa Fe Center Mall and Parque La Mexicana. This 4.5-star hotel has 117 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Parque La Mexicana - 8 min walk - 0.5 miles
  • Santa Fe Center Mall - 9 min walk - 0.5 miles
  • Centro Medico ABC Santa Fe - 10 min walk - 0.6 miles
  • KidZania Santa Fe - 12 min walk - 0.7 miles
  • Expo Santa Fe Mexico - 2 min drive - 1.4 miles

Getting around

  • Santa Fé Station - 20 min walk
  • Mexico City Buenavista Station - 35 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Cielito Querido Café - ‬1 min walk
  • ‪El Japonez - ‬2 min walk
  • ‪Wa Teppan & Sushi Bar - Santa Fe - ‬1 min walk
  • ‪The Urbanist - ‬6 min walk
  • ‪Carolo Cuarenta y Cuatro - ‬2 min walk

About this property

The Paragon Hotel Mexico City Santa Fe By Accor

Luxury hotel with a 24-hour fitness center and a 24-hour business center
At The Paragon Hotel Mexico City Santa Fe By Accor, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. Valet parking is offered for USD 7.22 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour business center, a porter/bellhop, and a ballroom.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, free toiletries, and slippers. IPod docks, minibars, and espresso makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 7.22 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 19.16 for adults and USD 9.72 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 33.33 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.16 for adults and USD 9.72 for children
  • Covered valet parking fee: USD 7.22 per night (in/out privileges)
  • Pet fee: USD 33.33 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Are free cancellation options available at The Paragon Hotel Mexico City Santa Fe By Accor?

The Paragon Hotel Mexico City Santa Fe By Accor offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Paragon Hotel Mexico City Santa Fe By Accor?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at The Paragon Hotel Mexico City Santa Fe By Accor on Jun 9, 2025 start from $108.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Paragon Hotel Mexico City Santa Fe By Accor?

This hotel is situated in Santa Fe within a 10-minute walk of Santa Fe Center Mall and Parque La Mexicana. You'll also find KidZania Santa Fe and Ciudad de los Ninos less than a mile away.

Will I be able to park at The Paragon Hotel Mexico City Santa Fe By Accor?

Yes, secured valet parking is offered for USD 7.22 per night with in/out privileges.

Does The Paragon Hotel Mexico City Santa Fe By Accor include a casino at the property?

No, The Paragon Hotel Mexico City Santa Fe By Accor doesn't have a casino.

Is there an indoor pool at The Paragon Hotel Mexico City Santa Fe By Accor?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Paragon Hotel Mexico City Santa Fe By Accor?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and a rainfall showerhead.

Does The Paragon Hotel Mexico City Santa Fe By Accor have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Paragon Hotel Mexico City Santa Fe By Accor have a restaurant with a breakfast menu?

Yes, The Paragon Hotel Mexico City Santa Fe By Accor serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Paragon Hotel Mexico City Santa Fe By Accor allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Paragon Hotel Mexico City Santa Fe By Accor for a fee of USD 33.33 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at The Paragon Hotel Mexico City Santa Fe By Accor?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Paragon Hotel Mexico City Santa Fe By Accor?

The closest major airport to The Paragon Hotel Mexico City Santa Fe By Accor is Benito Juarez International Airport (MEX), which is 16.1 mi away (45 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 26.8 mi away (39-minute drive).

Can I book a room with a balcony at The Paragon Hotel Mexico City Santa Fe By Accor?

Yes, some guestrooms at The Paragon Hotel Mexico City Santa Fe By Accor offer a balcony and may feature city views.

Does The Paragon Hotel Mexico City Santa Fe By Accor offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Paragon Hotel Mexico City Santa Fe By Accor.

The Paragon Hotel Mexico City Santa Fe By Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1001 reviews
Rating 8 - Good. 172 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Soohyun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room condition
Stayed 1 night in Feb 2025

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is always great, it has some of the most comfortable beds I’ve seen, and the view is unbeatable. This time I had an issue when returning after hours to my room and the lady in the front desk went above and beyond to help me solve my problem. Can’t beat this kind of service.
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service, amenities
Overall, the property it’s good very clean. The beds are very comfortable and very clean, although I noticed that it has a lot of outdated things like TV , a build in radio-in the bathroom that does not work and the shower handle came off.. I think for the price they should really work on upgrading these items
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 1 night in Jan 2025

10/10 Excellent

fabio

Stayed 1 night in Jan 2025

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view and location! Near to shopping mall and sport world gym
Stayed 10 nights in Dec 2024

10/10 Excellent

fabio

Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Steven

Stayed 3 nights in Aug 2024

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

8/10 Good

Victor

Stayed 1 night in Dec 2024

10/10 Excellent

Cristo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent and nice views of the city the hotel staff are very nice except for the 3 guys at the vale parking they always had a bad attitude. But that doesn’t take any credit away from the rest of the staff great service and great hotel to stay in.
Stayed 1 night in Nov 2024

10/10 Excellent

Raymundo

Stayed 1 night in Nov 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mario Alberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In general The hotel is magnificent. The problem is the slowness to attend requirements such as water refill. The food was not good either. The breakfast and overall, the hotcakes were raw.
Stayed 1 night in Nov 2024

8/10 Good

Tomas Acosta

Liked: Property conditions & facilities
Y
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the city!
Stayed 2 nights in Sep 2024

10/10 Excellent

MIGUEL

Traveled with family and small children
Bonitas instalaciones y en un lugar seguro y bonito
Stayed 1 night in Jun 2024

6/10 Okay

Dennis-A

Business traveler
Liked: Cleanliness, amenities
Upcharging for a third guest on a double bedroom is a disgrace .
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with lots of options around the area, good parking choices.
Stayed 1 night in Aug 2024

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Hernan

Liked: Cleanliness, property conditions & facilities
C
Stayed 8 nights in Jul 2024

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024