The rooms are outdated and need better maintenance such as closet doors not properly closing therefore light always on and leaks in the sink
The room had food and others leftovers when we chequed in. Then the room was not clean so we complained and we were moved
Everything excellent
Property is great (although caution is advised in the driveway where grates with wide spaces ate up quite a lot of money which fell as I was exiting a car.) Staff super helpful.
Great location.
excellent service and clean hotel.
Excellent service, nice restaurant and beautiful room...
Nicely located. Rooms very clean.
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Terrific staff. Hotel is a little bruised but it is apparently more than 50 years old. Really liked the club lounge. Worth the extra cost.
Very clean. Neat furniture and bathroom decor. The location is unbeatable. Spectacular!
Ubicacion
Excellent Club Level, Excellent Restaurants, Excellent Bellmen, Excellent Front Desk, Excellent Concierge.
Always clean and safe and great service. This is always my go to hotel, mainly due to “only” women floor
Great service and immaculate facilities. Very nice staff.
Top Notch Hotel with excellent Staff and Amenities!
Located in Polanco, InterContinental Presidente Mexico City, an IHG Hotel is within a 10-minute walk of popular sights such as Paseo de la Reforma and Auditorio Nacional. This 700-room, 5-star hotel welcomes guests with 5 restaurants, a full-service spa, and a 24-hour gym.
Relish the French cuisine at Au Pied de Cochon, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11 AM.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include coffee makers, safes, and phones.
Guests staying at InterContinental Presidente Mexico City, an IHG Hotel enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Parking is MXN 222 per night (MXN 200 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MXN 2300 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and express check-out.
The rooms are outdated and need better maintenance such as closet doors not properly closing therefore light always on and leaks in the sink
The room had food and others leftovers when we chequed in. Then the room was not clean so we complained and we were moved
Thank you so much for your feedback we were hopping your stay with us be good, after the cleaning mistake, again we are at your service and we are so sorry about your bad experience
Everything excellent
Hola Orbitz,Te agradecemos nos compartieras tu opinión acerca de tú estadía, es muy importante para nosotros tus comentarios y nos esforzaremos para que tú próxima visita sea increíble.Saludos.
Property is great (although caution is advised in the driveway where grates with wide spaces ate up quite a lot of money which fell as I was exiting a car.) Staff super helpful.
Deae Richard,Thank for your comments, are greatly appreciated, we aim to deliver a great experience with each interaction with our guests.Hoping to welcome you in a near future.Kind regards
Great location.
Dear Mr. Fernando,Thank you so much for your nice coments, about our location, we are glad you have been a nice stay with us,We are always at your service.See you soon, Best regards
excellent service and clean hotel.
Dear Guest, Thank you for choosing us and taking the time to share your comments. I am glad to know you had a great experience at our well-located property and enjoyed the service provided by our staff. Looking forward to welcoming you back soon again. Best regards, Alvaro Rey M. Regional General Manager
Excellent service, nice restaurant and beautiful room...
Dear Ivan, Thank you for staying with us and taking the time to share your comments. I am pleased to hear you enjoyed your stay in our well-located property and the excellent service provided by our staff. We will be looking forward to welcoming you back soon. Best regards, Álvaro Rey M. Regional General Manager
Nicely located. Rooms very clean.
Dear Julian, Thank you for staying with us and taking the time to share your comments. I am pleased to hear you enjoyed your stay in our well-located property and the excellent service provided by our cleanlinless staff. We will be looking forward to welcoming you back soon. Best regards, Álvaro Rey M. Regional General Manager
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Estimado Carlos, Agradezco su preferencia y haberse tomado el tiempo de compartir sus valiosos comentarios con nosotros. Me alegra saber que disfrutó su estancia en nuestras instalaciones y restaurantes Será un placer darle la bienvenida nuevamente. Saludos cordiales, Álvaro Rey M. Gerente General Regional Regional
Thank you so much for your coments,that helping for be better, we are so sorry to heard your bad experience with us, please give us the chance to be better in your next stay with us