Thank for your atention.
Excellent experience all around. Worth noting-despite being not too far from a busy street, the hotel was fairly quiet. This was the first time I stayed in Mexico City and not had to wear earplugs while sleeping.
The property was more businessy than stylish. The room was very tiny and had only two bath towels, no separate shampoo / conditioner bottles, and no extra pillows. For the price I thought it was a bad value. The picture of the lobby looks cool but overall I was disappointed by the lack of comfort of the room and the cramped size of the room.
Location and friendliness of staff
Super friendly staff! The guy at the front desk, Charlie, was very helpful.
Stafing, great customer service, location. was great.
The location is great, it’s near the metro and many restaurants and bars. It’s a great place to stay the night before your flight...
Great location. Great place to stay during a layover or the night before you have to be at the airport. Great Staff..
I liked the location, the Mexican/American continental breakfast, and the room size. I didn't like how the doors to the toilet room and the shower stall do not close all the way. The toilet room has very little sound privacy.
Hotel is excellant. Neighborhood a bit loud. Lots of activity at night. Fine for ne, but somermthing to consider.
Very basic hotel with bare minimum amenities, just two bath towels and soap dispenser in the room. No hand towels, soap, shampoo, conditioner etc. I ended up using the extra roll of toilet paper to dry my hands, disappointing. I guess the price you’re paying is just for the location and the breakfast was good.
Great location, not really in downtown, but close, as well as close to Mexico City's night life zone, countless dining options
The check in process was not orderly. I had to remind the staff a few times that I booked 2 rooms for me and my friends. They made us wait but but did not call us back. But overall, the staff were friendly, the hotel was clean, and the breakfast was nice.
Muy buen servicio, el, personal muy atento
El servicio al cliente no es malo sin embargo la experiencia es muy diferente a hace algunos años cuando lo abrieron principalmente con la temática del hotel
Todo estuvo bien
Located in Zona Rosa, ibis Styles Mexico Reforma is within a 10-minute walk of popular sights such as Paseo de la Reforma and Angel of Independence Monument. This 79-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free valet parking.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For your convenience, a continental breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Other standard amenities include hair dryers, phones, and desks. Housekeeping is available on request.
At ibis Styles Mexico Reforma, guests have access to free WiFi in public areas, a free kid's club, and a computer station. A stay here includes free valet parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this family-friendly hotel include an arcade/game room, express check-in, and express check-out.
Thank for your atention.
Excellent experience all around. Worth noting-despite being not too far from a busy street, the hotel was fairly quiet. This was the first time I stayed in Mexico City and not had to wear earplugs while sleeping.
Dear JamesWe very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
The property was more businessy than stylish. The room was very tiny and had only two bath towels, no separate shampoo / conditioner bottles, and no extra pillows. For the price I thought it was a bad value. The picture of the lobby looks cool but overall I was disappointed by the lack of comfort of the room and the cramped size of the room.
Dear Matthew, Thank you for taking the time to tell us about your experience at the ibis Styles Mexico Zona Rosa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Location and friendliness of staff
Dear Steve, We very much appreciate your comments regarding your stay at the Ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Super friendly staff! The guy at the front desk, Charlie, was very helpful.
Dear Steve, We very much appreciate your comments regarding your stay at the Ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Stafing, great customer service, location. was great.
Dear guest, It was a pleasure to welcome you to Mexico City and we thank you for providing your warm review. We are delighted that your enjoy our welcoming hospitality and you were confortable in your accomodations. We thank you one more and hope that we have the pleasure of your company again when your travels bring you back to Mexico City. All the best,
Muchas gracias!!!
The location is great, it’s near the metro and many restaurants and bars. It’s a great place to stay the night before your flight...
Great location. Great place to stay during a layover or the night before you have to be at the airport. Great Staff..
Estimado Robert, Muchas gracias por tomarse el tiempo de compartir su valoración en Ibis Styles Mexico Zona Rosa. Estaremos encantados de darle la bienvenida nuevamente. Muy cordialmente, Edir Andrés CANO VALLES Gerente GeneralIbis Styles México Zona Rosa