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Hyatt Regency Mexico City Insurgentes - WTC

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City Insurgentes - WTC

Daily buffet breakfast (USD 18 per person)
Meeting facility
Gym
City view from property
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
AV. INSURGENTES SUR 724, Mexico City, CDMX, 3100
  • Place, Poliforum Siqueiros
    ‪2 min walk‬
  • Place, World Trade Center Mexico City
    ‪7 min walk‬
  • Place, Pepsi Center
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 357 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Exterior

Standard Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 438 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Exterior

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Daily buffet breakfast (USD 18 per person)

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 361 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Exterior

Junior Suite

  • City view
  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, City View

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace, City View

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Regency)

Exterior

Suite (Regency)

  • City view
  • 544 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Benito Juarez, Hyatt Regency Mexico City Insurgentes - WTC is adjacent to Poliforum Siqueiros and within a 10-minute walk of other popular attractions like World Trade Center Mexico City. This 201-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a conference center.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.1 miles
  • Poliforum Siqueiros - 2 min walk - 0.1 miles
  • World Trade Center Mexico City - 7 min walk - 0.4 miles
  • Pepsi Center - 7 min walk - 0.4 miles
  • Metropoli Patriotismo - 14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Pedro de los Pinos Station - 19 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Suntory - ‬1 min walk
  • ‪Deigo Sushi & Ramen - ‬1 min walk
  • ‪Principia Tasting Room - ‬1 min walk
  • ‪Restaurant Palominos - ‬1 min walk

About this property

Hyatt Regency Mexico City Insurgentes - WTC

At Hyatt Regency Mexico City Insurgentes - WTC, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is USD 15 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 600 per person roundtrip. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, express check-out, and a banquet hall.
65-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bathrobes, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include minibars, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered valet parking on site (USD 15 per night)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (4,625 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 14 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Dogs only
  • 1 total (66 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Airport shuttle fee: USD 600 per person (roundtrip)
  • Airport shuttle fee per child: USD 600 (roundtrip)
  • Covered valet parking fee: USD 15 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at Hyatt Regency Mexico City Insurgentes - WTC?

Hyatt Regency Mexico City Insurgentes - WTC offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Regency Mexico City Insurgentes - WTC?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City Insurgentes - WTC on Apr 1, 2026 start from $167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Regency Mexico City Insurgentes - WTC?

This hotel is situated in Benito Juarez, just steps from Poliforum Siqueiros, and within a 10-minute walk of Pepsi Center and Avenida Insurgentes. You'll also find Angel of Independence Monument and Paseo de la Reforma within a short drive.

Will I be able to park at Hyatt Regency Mexico City Insurgentes - WTC?

Yes, secured valet parking is offered for USD 15 per night. Wheelchair-accessible van parking is also available for guests.

Does Hyatt Regency Mexico City Insurgentes - WTC have a casino?

No, Hyatt Regency Mexico City Insurgentes - WTC doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Mexico City Insurgentes - WTC?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hyatt Regency Mexico City Insurgentes - WTC?

Amenities that appeal to couples at this hotel include 24-hour room service, a down comforter, and a minibar.

Are there hot tubs at Hyatt Regency Mexico City Insurgentes - WTC?

No, this hotel doesn't have a spa tub.

Does Hyatt Regency Mexico City Insurgentes - WTC feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Mexico City Insurgentes - WTC serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hyatt Regency Mexico City Insurgentes - WTC allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Mexico City Insurgentes - WTC for a fee of USD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Regency Mexico City Insurgentes - WTC?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hyatt Regency Mexico City Insurgentes - WTC?

The closest major airport to Hyatt Regency Mexico City Insurgentes - WTC is Benito Juarez International Airport (MEX), which is 7.8 mi away (25 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 29.3 mi away (63-minute drive).

Can I book a room with a balcony at Hyatt Regency Mexico City Insurgentes - WTC?

Yes, some guestrooms at Hyatt Regency Mexico City Insurgentes - WTC offer a deck/patio and may feature city views.

Does Hyatt Regency Mexico City Insurgentes - WTC offer wedding services?

Take advantage of the wedding venue at Hyatt Regency Mexico City Insurgentes - WTC if you plan to say "I do" during your trip.

Hyatt Regency Mexico City Insurgentes - WTC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 321 out of 442 reviews
Rating 8 - Good. 60 out of 442 reviews
Rating 6 - Okay. 23 out of 442 reviews
Rating 4 - Poor. 18 out of 442 reviews
Rating 2 - Terrible. 20 out of 442 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald, NORTH LAS VEGAS

Stayed 1 night in Jan 2026

10/10 Excellent

Beatriz

Stayed 2 nights in Dec 2025

10/10 Excellent

Aida

Stayed 1 night in Dec 2025

10/10 Excellent

Gianluca, Fort Worth

Stayed 1 night in Dec 2025

10/10 Excellent

OSCAR

Stayed 1 night in Dec 2025

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, amenities
Great
Stayed 4 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room and everything was well maintained and looked brand new. Very nice location as well, everything you need within walking distance.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Loved the shower. Loved drinking wine on the balcony. Staff are just the kindest friendliest people out there. Most probably it will be my hotel of choice next time Im in CDMX
Stayed 1 night in Oct 2025

10/10 Excellent

Walter

Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

8/10 Good

JUAN C

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heat service and people
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Business traveler
Liked: Amenities, property conditions & facilities
Great service with good people
Stayed 3 nights in Oct 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good . Manager and staff exceptional. Wish other hotels would have the level of service you offered. 11 out of 10
Stayed 2 nights in Oct 2025

10/10 Excellent

Armando

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super bien
Stayed 3 nights in Sep 2025

2/10 Terrible

Ali

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did the reservation by mistake to mexico and we ask them a day before for a refund they won’t accept and we ask them to get first night and cancel the rest they didn’t accept
Stayed 4 nights in Sep 2025

2/10 Terrible

juan carlos

Disliked: Staff & service
I had prepaid my reservation in advance, yet I was charged regardless, and I had to request a refund to recover my payment. Furthermore, I had requested an upgrade with a superior view and a king-size bed, for which I was charged $175.00; however, I received the worst view in the hotel, and my request for a king-size bed was denied, with no effort made to provide a better service. I do not recommend this Hotel and I highly recommend you to make sure they don’t double charge you for the stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff was wonderful and attentive. We had a great time with amazing service from everyone. Would 10/10 recommend this location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricardo

Stayed 5 nights in Feb 2025

10/10 Excellent

Ana

Stayed 3 nights in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ba
Stayed 3 nights in Aug 2025

10/10 Excellent

Anna

2/10 Terrible

Carlos, DANIA BEACH

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst Hotel I ever stayed
Stayed 3 nights in Aug 2025

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place will literally steal your money
Stayed 2 nights in Aug 2025