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Hyatt Regency Mexico City Insurgentes - WTC

4.0 star property
Hotel with bars, steps from Poliforum Siqueiros

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City Insurgentes - WTC

Meeting facility
1 bedroom, down comforters, pillowtop beds, minibar
City view from property
Shower, rainfall showerhead, hair dryer, bathrobes
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
AV. INSURGENTES SUR 724, Mexico City, CDMX, 3100
  • World Trade Center Mexico City
    ‪7 min walk‬
  • Paseo de la Reforma
    ‪5 min drive‬
  • Zócalo
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

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Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 2 Queen Beds

  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Terrace, City View

1 bedroom, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Terrace, City View

  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Exterior

Standard Room, 1 King Bed, Accessible (Shower)

  • 438 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | 1 bedroom, down comforters, pillowtop beds, minibar

Club Room, 2 Queen Beds

  • 361 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Exterior

Junior Suite

  • 544 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace, City View

1 bedroom, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Terrace, City View

  • 352 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Exterior

Club Room, 1 King Bed

  • 352 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 2 Queen Beds, City View

  • 357 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed, City View

  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds

  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Regency)

Exterior

Suite (Regency)

  • 544 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Benito Juarez, Hyatt Regency Mexico City Insurgentes - WTC is adjacent to Poliforum Siqueiros and within a 10-minute walk of other popular attractions like World Trade Center Mexico City. This 201-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a conference center.

What's nearby

  • World Trade Center Mexico City - 7 min walk - 0.4 miles
  • Pepsi Center - 7 min walk - 0.4 miles
  • Paseo de la Reforma - 5 min drive - 2.4 miles
  • Palacio de Bellas Artes - 8 min drive - 4.7 miles
  • Zócalo - 8 min drive - 5.2 miles

Getting around

  • San Pedro de los Pinos Station - 19 min walk
  • Mexico City Buenavista Station - 23 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Principia Tasting Room - ‬2 min walk
  • ‪Suntory del Valle - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Palominos Insurgentes - ‬1 min walk
  • ‪Rodizio CDMX - ‬2 min walk

About this property

Hyatt Regency Mexico City Insurgentes - WTC

Hotel with bars, steps from Poliforum Siqueiros
At Hyatt Regency Mexico City Insurgentes - WTC, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is USD 15 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 200 per person roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, express check-out, and a porter/bellhop.
65-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bathrobes, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include minibars, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (USD 15 per night)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (4,625 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 14 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Dogs only
  • 1 total (66 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Airport shuttle fee: USD 200 per person (roundtrip)
  • Airport shuttle fee per child: USD 170 (roundtrip)
  • Covered valet parking fee: USD 15 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at Hyatt Regency Mexico City Insurgentes - WTC?

Hyatt Regency Mexico City Insurgentes - WTC offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Regency Mexico City Insurgentes - WTC?

As of Jun 13, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City Insurgentes - WTC on Jun 15, 2025 start from $143.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Regency Mexico City Insurgentes - WTC?

This hotel is situated in Benito Juarez within a 10-minute walk of Pepsi Center and Poliforum Siqueiros. You'll also find Angel of Independence Monument and Paseo de la Reforma within a short drive.

Is there parking available at Hyatt Regency Mexico City Insurgentes - WTC?

Yes, secured valet parking is offered for USD 15 per night. Wheelchair-accessible van parking is also available for guests.

Does Hyatt Regency Mexico City Insurgentes - WTC have a casino?

No, Hyatt Regency Mexico City Insurgentes - WTC doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Mexico City Insurgentes - WTC?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hyatt Regency Mexico City Insurgentes - WTC?

Amenities that appeal to couples at this hotel include a pillowtop mattress, around-the-clock room service, and a minibar.

Are there hot tubs at Hyatt Regency Mexico City Insurgentes - WTC?

No, there isn't a spa tub at this hotel.

Does Hyatt Regency Mexico City Insurgentes - WTC feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Mexico City Insurgentes - WTC serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hyatt Regency Mexico City Insurgentes - WTC allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Mexico City Insurgentes - WTC for a fee of USD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Regency Mexico City Insurgentes - WTC?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hyatt Regency Mexico City Insurgentes - WTC?

The closest major airport to Hyatt Regency Mexico City Insurgentes - WTC is Benito Juarez International Airport (MEX), which is 7.5 mi away (23 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 29.3 mi away (61-minute drive).

Can I book a room with a balcony at Hyatt Regency Mexico City Insurgentes - WTC?

Yes, some guestrooms at Hyatt Regency Mexico City Insurgentes - WTC offer a deck and may feature city views.

Does Hyatt Regency Mexico City Insurgentes - WTC offer wedding services?

Take advantage of the wedding venue at Hyatt Regency Mexico City Insurgentes - WTC if you plan to say "I do" during your trip.

Hyatt Regency Mexico City Insurgentes - WTC Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 186 out of 267 reviews
Rating 8 - Good. 37 out of 267 reviews
Rating 6 - Okay. 16 out of 267 reviews
Rating 4 - Poor. 16 out of 267 reviews
Rating 2 - Terrible. 12 out of 267 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adolfo

Stayed 1 night in Feb 2025

10/10 Excellent

Irving

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Flavia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with how beautiful the building and decor are. High quality, good finishes, and elegant. The lobby bar and restaurant look great. The room was spacious, looked brand new, and very modern. It also had a balcony, but would have liked for it to face the WTC which I think would have been a nicer view.
Stayed 1 night in Feb 2025

6/10 Okay

Jose Rafael

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Dirty rooms

Second time I stay here, and cleanliness of the room has been an issue both times. This time it was worse. The room was poorly cleaned upon arrival (hair on the floor, trash in a trashcan) and the available room to switch had a dirty toilet. I preferred to stay in the original room to discover later that the coffee machine had not been cleaned, the coffee cup was dirty, and the water in the shower didn't drain. Even when all the staff was very nice, it was a disappointing experience because of how dirty the rooms were.
Stayed 3 nights in Feb 2025

2/10 Terrible

Maggie

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Feb 2025

2/10 Terrible

Maria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Big city outside.
Stayed 7 nights in Jan 2025

4/10 Poor

Ricardo

Stayed 1 night in Jan 2025

8/10 Good

JUAN C

Business traveler
Liked: Property conditions & facilities, room comfort
El hotel estaba lleno y fue evidente que el personal estaba rebasado en su capacidad en el restaurante, deben mejorar el servicio. La limpieza de los cuartos también es un aspecto a revisar.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hugo Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very moderm room

Nice room and warm love the taste of decoration and smart lights just sandals for bath and tooth brush dental cream would be great
Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute perfection in Mexico City.

What an incredibly wonderful experience to stay at this hotel. I travel a lot and it’s rare that a hotel is absolute perfection. Such is the case with the Hyatt Regency Mexico City Insurgentes. I would not hesitate to recommend this hotel to anyone looking for a quiet hotel in the WTC. I look forward to my next day.
Stayed 2 nights in Jan 2025

10/10 Excellent

fabian gerardo lara

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable
Stayed 2 nights in Jan 2025

10/10 Excellent

Joaquin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jan 2025

10/10 Excellent

GONZALO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

NERMIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our stay was excellent. The staff was attentive, very polite and helpful. Room was perfect. Would stay there again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sayra

Stayed 3 nights in Dec 2024

4/10 Poor

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lack of staff
Stayed 1 night in Dec 2024

4/10 Poor

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel condition are good but the lack of staff at the front desk is terrible, my keys were deactivated twice at the stay and had to make a 20 min line to fix it, also i made the reservarvation and paid online and had a 220 usd charge for an already paid nigth it was fixed quick, hope they hire and train their front desk staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Tania

Stayed 4 nights in Nov 2024

10/10 Excellent

Ileana, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente recomendable

Excelente servicio y atención del personal
Stayed 2 nights in Nov 2024

8/10 Good

Matthew, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality four star hotel. Room was adequately, spacious, very clean, with a very comfortable bed. Employees are generally friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria Fernanda

Stayed 3 nights in Nov 2024

10/10 Excellent

Hector, Norcross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024