Hotel Polanco

3.0 star property
Hotel with a fitness center, a short walk to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hotel Polanco

Front of property
Staircase
In-room safe, desk, free WiFi, bed sheets
Lobby
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Auditorio Nacional
    ‪10 min walk‬
  • Antara Polanco
    ‪15 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

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Room options

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Mexico City

Located in Polanco, Hotel Polanco is within a 5-minute walk of popular attractions such as Paseo de la Reforma and Avenida Presidente Masaryk. This 71-room, 3-star hotel has conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Auditorio Nacional - 10 min walk - 0.6 miles
  • Parque Zoologico de Chapultepec - 15 min walk - 0.8 miles
  • Antara Polanco - 15 min walk - 0.8 miles
  • Angel of Independence Monument - 5 min drive - 2.6 miles

Getting around

  • Auditorio Station - 14 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Gin Gin - ‬4 min walk
  • ‪Parole Polanco - ‬3 min walk
  • ‪Tacos de la Sombrilla Azul - ‬7 min walk
  • ‪Manaw Thai Kitchen - ‬4 min walk
  • ‪Dante Brasa y Fuego - Polanco - ‬3 min walk

About this property

Hotel Polanco

Hotel with a fitness center, a short walk to Paseo de la Reforma
Guests of Hotel Polanco enjoy a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include a microwave in a common area and a meeting room.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include hair dryers, safes, and phones.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

What is there to do near Hotel Polanco?

This hotel is situated in Polanco, just steps from Avenida Presidente Masaryk, and within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. You'll also find Auditorio Nacional and Parque Zoologico de Chapultepec less than a mile away.

How much does it cost to stay at Hotel Polanco?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Polanco on Jun 2, 2025 start from $94.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Polanco?

No, there isn't parking available at the hotel.

Does Hotel Polanco have a casino?

No, Hotel Polanco doesn't have a casino.

Is there an indoor pool at Hotel Polanco?

No, there is no indoor pool at this hotel.

Are there hot tubs at Hotel Polanco?

No, there isn't a spa tub at this hotel.

Does Hotel Polanco feature a restaurant that includes a breakfast menu?

No, Hotel Polanco doesn't have a restaurant that serves breakfast.

Will Hotel Polanco allow pets to stay free of charge?

No, pets aren't allowed at Hotel Polanco.

Are there connecting rooms at Hotel Polanco?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Polanco?

The closest major airport to Hotel Polanco is Benito Juarez International Airport (MEX), which is 11.6 mi away (31 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is around 24 mi away.

Are there rooms with balconies that I can book at Hotel Polanco?

No, there aren't any guestrooms with balconies at Hotel Polanco.

Hotel Polanco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 189 out of 463 reviews
Rating 8 - Good. 146 out of 463 reviews
Rating 6 - Okay. 67 out of 463 reviews
Rating 4 - Poor. 33 out of 463 reviews
Rating 2 - Terrible. 28 out of 463 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

L Tania

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Housekeeping very nice Close to a very good restaurant area
Stayed 3 nights in Nov 2024

8/10 Good

Genevieve

Business traveler
Good price and warm, cozy rooms, with character. Front desk staff courteous but not very friendly, seem not to like their jobs much. Slow and intermittent Internet; during videoconferences with clients(!), the connection was lost repeatedly
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation. I highly recommend Hotel Polanco
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CRYOLOGISTICS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El staff muy eficiente
Stayed 1 night in Oct 2024

8/10 Good

Ramses

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Luciano

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend to stay here. That’s all I have to say.
Stayed 2 nights in Nov 2024

8/10 Good

L Tania

Liked: Cleanliness, staff & service, amenities
You get what you pay for, not a luxurious place for ok for stay, has to go down to get water bottle cos there is staff to bring up
Stayed 1 night in Nov 2024

4/10 Poor

Edward

Disliked: Staff & service, property conditions & facilities
At best, this hotel is a bit below average. Our bathroom was postage stamp size. The room wasn't much larger. For sure the location is great, but it goes down hill from there. Adequate, kind of. Impressive? Not.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024

10/10 Excellent

LETICIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, room was spacious and comfortable. Good location .
Stayed 1 night in Sep 2024

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and location is convenient!
Stayed 2 nights in Aug 2024

6/10 Okay

Giannandrea

Business traveler
Disliked: Staff & service, property conditions & facilities

Hotel vecchio e persone poco disponibili

Un poco maleducati e sbrigativi al checkin, hotel vecchio senza alcun servizio, scosiglio
Stayed 3 nights in Jul 2024

10/10 Excellent

CRYOLOGISTICS

Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Olban

Stayed 2 nights in Oct 2023

6/10 Okay

Donald

Business traveler
Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023

10/10 Excellent

EZEQUIEL

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023