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Hotel Polanco

3.0 star property

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Photo gallery for Hotel Polanco

Front of property
Lobby
In-room safe, desk, free WiFi, bed sheets
Gym
Staircase

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
  • Place, Chapultepec Park
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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The price is $81
Jul 19 - Jul 20
Total with taxes and fees
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About the neighborhood

Mexico City

Located in Polanco, Hotel Polanco is within a 5-minute walk of popular attractions such as Paseo de la Reforma and Avenida Presidente Masaryk. This 71-room, 3-star hotel has conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • French Embassy - 2 min walk - 0.1 miles
  • Lincoln Park - 2 min walk - 0.1 miles
  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Chapultepec Park - 5 min walk - 0.3 miles

Getting around

  • Mexico City Fortuna Station - 10 min drive
  • Auditorio Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Maque - ‬4 min walk
  • ‪Tacos de la Sombrilla Azul - ‬2 min walk
  • ‪Mandolina - ‬4 min walk
  • ‪Gin Gin - ‬4 min walk
  • ‪La Barra De Fran - ‬2 min walk

About this property

Hotel Polanco

Guests of Hotel Polanco enjoy a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include a microwave in a common area and a meeting room.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include hair dryers, safes, and phones.
Recreational amenities at the hotel include a fitness center.

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The price is $185
Jul 25 - Jul 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

What is there to do near Hotel Polanco?

This hotel is situated in Polanco, just steps from Avenida Presidente Masaryk, and within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. You'll also find Auditorio Nacional and Parque Zoologico de Chapultepec less than a mile away.

Will I be able to park at Hotel Polanco?

No, there isn't parking at this hotel.

Does Hotel Polanco have a casino?

No, Hotel Polanco doesn't have a casino.

Is there an indoor pool at Hotel Polanco?

No, there is no indoor pool at this hotel.

Is Hotel Polanco good for couples?

Amenities at this hotel that appeal to couples include a gym and a 24-hour front desk.

Are there hot tubs at Hotel Polanco?

No, there isn't a spa tub at this hotel.

Does Hotel Polanco feature a restaurant that includes a breakfast menu?

No, Hotel Polanco doesn't have a restaurant that serves breakfast.

Will Hotel Polanco allow pets to stay free of charge?

No, pets aren't allowed at Hotel Polanco.

Are there connecting rooms at Hotel Polanco?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Polanco?

The closest major airport to Hotel Polanco is Benito Juarez International Airport (MEX), which is 11.4 mi away (31 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.6 mi away (63-minute drive).

Can I book a room with a balcony at Hotel Polanco?

No, there aren't any guestrooms with balconies at Hotel Polanco.

Hotel Polanco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 224 out of 549 reviews
Rating 8 - Good. 173 out of 549 reviews
Rating 6 - Okay. 79 out of 549 reviews
Rating 4 - Poor. 36 out of 549 reviews
Rating 2 - Terrible. 37 out of 549 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Sep 2024
Verified

8/10 Good

Rusvelt

Liked: Amenities
Area segura
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Housekeeping very nice Close to a very good restaurant area
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and location is convenient!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, room was spacious and comfortable. Good location .
Stayed 1 night in Sep 2024
Verified

8/10 Good

Adrián

Good location
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water today!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in a great safe neighborhood. Room was dated, but clean. Walking distance from shops and great restaurants.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Francisco Antonio Tello de Meneses

I like that is clean and silent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is in a very nice and quite neighborhood with lots of police withing the area.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Gitta

Liked: Amenities
there is high end . Love that area
Stayed 3 nights in May 2025
Verified

6/10 Okay

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

No hot water on Tuesday, but is in a good location
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation. I highly recommend Hotel Polanco
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Donald

Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Pierrick Jean-Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have known this hotel for several years. I appreciate it when I go to Mexico City for its geographical location, its tranquility, and its calm. Its staff is very pleasant and attentive. I can only recommend this hotel for all these qualities.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is well located and clean hotel. However the front desk staff is extremely unfriendly, unhelpful and rude to say the least
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2024
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was surrounded by beautiful mansions, parks, fancy stores and restaurants. It’s a 10 minute walk to the 3 Michelin star Pujol restaurant. Anything you could ask for, was at a walking distance. It was also close to Soumaya museum.
Verified

8/10 Good

JULIO

Liked: Cleanliness, staff & service
The location of the place is very Nice, the only thing that I didn't like was the bathroom, too small...
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Alejandro Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

robert

Disliked: Amenities
Room was very clean, lobby and hallways a little dirty
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk don’t like customers coming from expedia; they complained about loosing money. However, the hotel is very clean and well kept. The location is amazing. So, I do recommend this hotel.
Stayed 3 nights in Apr 2023