Hotel Metropol

3.0 star property

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Photo gallery for Hotel Metropol

Reception
Elite Room | Premium bedding, desk, iron/ironing board, free WiFi
Front of property
Lounge
Gym

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Luis Moya 39, Col. Centro Del. Cuauhtémoc, Mexico City, CDMX, 6050
  • Place, Teatro Metropólitan
    ‪2 min walk‬
  • Place, Alameda Central
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Triple Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

Standard Double Room, 1 King Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Room

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Premier Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Premier Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Luxury Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Elite Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Single Room, 1 Queen Bed

8.0 out of 10
Very good
(14 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

Double Room, 2 Queen Beds

7.4 out of 10
Good
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

TRIPLE

  • Sleeps 3
  • Free WiFi

SINGLE

  • Sleeps 1
  • Free WiFi

Elite Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Mexico City

Located in Reforma, Hotel Metropol is within a 5-minute walk of Alameda Central and within 15 minutes of other popular attractions like Paseo de la Reforma. This 150-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free valet parking, and a conference center.

What's nearby

  • Teatro Metropólitan - 2 min walk - 0.1 miles
  • Alameda Central - 3 min walk - 0.2 miles
  • Mercado de Artesanías La Cuidadela - 5 min walk - 0.3 miles
  • Paseo de la Reforma - 7 min walk - 0.4 miles
  • Palacio de Bellas Artes - 7 min walk - 0.4 miles

Getting around

  • Juarez Station - 4 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪El Rincon Tapatio - ‬2 min walk
  • ‪Bósforo Mezcalería - ‬1 min walk
  • ‪The Beer Company Centro Histórico - ‬1 min walk
  • ‪Casa Barista - ‬1 min walk
  • ‪Take a wok - ‬1 min walk

About this property

Hotel Metropol

Guests of Hotel Metropol enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Free valet parking is included with your stay. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, express check-out, and laundry facilities.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Phones, ironing boards, and desks are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 240 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • La Goleta

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (861 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 240 for adults and MXN 120 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Metropol Mexico City
Metropol Mexico City
Hotel Metropol Hotel
Hotel Metropol Mexico City
Hotel Metropol Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at Hotel Metropol?

Hotel Metropol offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do near Hotel Metropol?

This hotel is situated in Reforma within a 10-minute walk of Alameda Central and Palacio de Bellas Artes. You'll also find Paseo de la Reforma and Zócalo less than a mile away.

Will I be able to park at Hotel Metropol?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Metropol include a casino on the premises?

No, Hotel Metropol doesn't have a casino.

Is there an indoor pool at Hotel Metropol?

No, there is no indoor pool at this hotel.

Is Hotel Metropol good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel Metropol?

No, there isn't a spa tub at this hotel.

Does Hotel Metropol have a restaurant with a breakfast menu?

Yes, Hotel Metropol serves buffet breakfast for a surcharge each morning at La Goleta.

Does Hotel Metropol allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Metropol.

Are there connecting rooms at Hotel Metropol?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Metropol?

The closest major airport to Hotel Metropol is Benito Juarez International Airport (MEX), which is 5.5 mi away (24 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 25 mi away (54-minute drive).

Can I book a room with a balcony at Hotel Metropol?

Yes, some guestrooms at Hotel Metropol offer a balcony.

Hotel Metropol Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, but the location is great. Close to the park but far enough from the crowds at night for sleep
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ahuizotl

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Alan

Liked: Cleanliness
Good room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jesús Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Excelente.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room walkable to Alameda and workers are very courteous. I was only here for less than 24 hours and there’s no outside noice. Peaceful place to sleep.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

RUBEN PEÑALOSA

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable.
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to deal immigration meetings, good value, friendly staff and restaurant is excellent
Stayed 2 nights in Mar 2025
Verified

8/10 Good

humberto

Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Hernan

Liked: Staff & service, property conditions & facilities, room comfort
The room was very nice, just the floor was dirty
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Food at the breakfast buffet was good and different every day personnel very kind.
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Maria A.

Liked: Cleanliness, amenities
Easy access to restaurants.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

wendi

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jorge pacheco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024
Verified

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Clean hotel. Hot water for showers. Not the most comfortable beds, all though it was clean. No frills hotel, good for a trip that has you up and about all day. Centrally located.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Melva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it a lot.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and comfortable. I have been coming here for years.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very decent hotel with air conditioning, elevators, and a buffet breakfast (not included.) It is in a noisy neighborhood though, even with my window closed I could hear dogs barking and cars outside.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, very good
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jul 2025
Verified

8/10 Good

IWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice and quiet.

The location is very convenient to see death parade. 7-11 store and banks are around the corner. Room is clean and parking is included. room #317 is big with two queen beds and two full bathrooms. Front desk answered me all the information I wanted. You have to pay for breakfast.
Stayed 1 night in Nov 2024