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Hotel Metropol

3.0 out of 5.0

Recent guest reviews

Though Hotel's website said that "Room Amenities: Coffee/tea maker and Internet: Available in all rooms: Free WiFi", these were not true. Hotel staff said that they have no coffee maker in rooms. No WiFi connection in room. WiFi was OK only at outside door in the hallway.

Great location only 2 blocks to Juarez Metro stop. The room was on the 5th floor on the street side which is extremely noisy. Originally I was to stay 2 nights only which would have been Ok. If staying longer ask for an interior room. Internet service was lousy. The 5th floor internet never worked properly during my 9 night stay. I had to log onto the 4th floor server which I am sure was being overworked by all the guests who couldn't get service on the 5th floor. Staff didn't seem to concerned that the Internet was not working on the 5th floor. Free ice!!! Yeah. And filtered water!!! ( still drunk bottled water but used the filtered for brushing teeth). Be aware they charge $20mx for 20 minutes of computer time. And $2mx for each copy - not expensive but just makes you feel nickeled and dimed. For the price I would definitely stay here again and ask for an interior room on a floor where the Internet worked! BTW, no A/C. Didn't need it. It was nice that the hotel offered oscillating fans in each room. And there is a safe that you need to ask for a key/lock and pay $100mx which is refundable when you move out.

WiFi is sporadic at best in the lobby, even worse in the room. They have a business room in the lobby, which would be helpful, and it was locked and could not be opened. There is no alarm clock in the room, and the wake up call came one hour later.

The hotel is ok , the staff is nice and friendly, the parking lot people are rude and provide an overall bad service and when this is pointed out to the front desk they said the parking lot doesn't belong to the hotel do then the hotel has no parking

The hotel is located close to downtown and about 30 minutes, depending on traffic to the airport. The food is safe and good, well stocked bar with several flat screen TV and friendly staff. The hotel is very in-expensive for Mexico City, rooms are clean beds ok. This is an older hotel, with a lot of European visitors staying in this hotel. For a low budget this is a very good choice for Mexico City.

Esta situado cerca de muchas atracciones, no ew muy lujoso pero para el precio esta bien.

This hotel is safe, clean and conveniently located near the Centro of Mexico, but it is nothing exciting. There are many families that stay at this hotel. It is fairly priced when compared to similar hotels in the neighborhood. The decor is dated and the rooms are showing some wear. There is no air conditioning. Rooms facing the street are noisy due to traffic but the staff will accommodate your requests for a room change when possible. The biggest issue was with the mattress, which was an old spring-type that had seen far better days but was most likely never very comfortable. I couldn't take it any more after two nights, so I spent a little more money to stay at a far nicer hotel right off of Parque Alameda for the remainder of my time in Mexico City.

Luis Moya 39 Mexico City DF

Hotel highlights

  • Walking distance to Alameda Central and Torre Latinoamericana
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Downtown Mexico City, Hotel Metropol is within a 5-minute walk of Alameda Central and within 15 minutes of other popular attractions like Torre Latinoamericana. This 3-star hotel has 150 rooms and welcomes guests with a restaurant, free in-room WiFi, and free valet parking. It's in central Cuauhtemoc and also a short walk from Palacio de Bellas Artes and Palacio Postal.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


All 150 rooms feature coffee makers, phones, and ironing boards. Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Desks are also available.

Property features

Guests of Hotel Metropol enjoy access to free WiFi in public areas, 2 meeting rooms, and a conference center. You can take advantage of free valet parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Single Room

Queen 1 | Sleeps 2

Triple Room

Twin 3 | Queen 2 | Sleeps 3

Quadruple Room

Queen 2 | Sleeps 4