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Recent guest reviews

Clean , quiet , and comfortable room. Needs some updates, but location and price reflected reasonable. Will stay in this hotel again.

Good

Toilet has problems but the chambermaid fix it right away .

The hotel is modern and similar to hotels all over the world, so it lacks the charm of the historic district. On the other hand, you get a very nice room, comfortable bed, hot shower and very good location. Of the two days we stayed there, the first day was a mess as they did not provide shower sized towels or more than one bottle of water. I had to buy another, as you don't drink for the faucet! The front desk man, Eduardo was disinterested. After a few complaints, day two was very nice. So if you stay at the hotel, check for water, towels and other items you reasonably expect and you'll have a nice place to stay.

I was charged again for my room. Everything else is top notch.

No a/c, fridge or coffee maker. We knew there was no a/c, but just assumed a fridge and coffee maker would be there. Our room faced a courtyard and was quite stuffy.

My wife and I stayed at this hotel for a night. We had a long layover. I just slept. Hotel room has the basic stuff you would need.

Great location and budget friendly. Was disappointed our Room windows faced back of building. There was a weird smell maybe the septic tank. Room was spacious and restaurant in hotel was convenient. The best thing was being so close to so many museums and other must see sites.

I really loved the convenience of this place. It was about a 5 minute walk to the Zócalo. The room felt a bit small, but I did go with my family so we had two beds soot was nothing too bad. The room was very clean, the staff was very friendly, and the room had a great price! I would say the only bad thing about it would be the pillows, they are quite big and you can’t really sleep with them. Other than that it is a great place to stay at. They also have a restaurant inside open from 7:30 which is very convenient if you have to leave in the morning. Definitely coming back here next time.

Great location and personal is very attentive. Restaurant is pretty good. Only bad think was the noise coming from the other rooms. The weather permits to keep windows open and people seemed to enjoy yelling to each other instead of talking. Many crying babies every night. But is not the hotel’s fault but people’s lack of common sense and manners. Other than that great hotel for a fun visit to CDMX.

Av. Pino Suarez, 58 Mexico City CDMX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Concierge services

Located in Historic Center, Hotel Castropol is within a 10-minute stroll of sights such as Plaza de la Constitucion and Palacio Nacional. This 3-star hotel has 80 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

Hotel Castropol's 80 rooms provide free bottled water, safes, and phones. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Rooms also include desks.


Property features

Guests of Hotel Castropol enjoy free WiFi in public areas, a computer station, and free newspapers. A stay here includes free valet parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables.

Room options

Standard Room

2 Double Beds | 2 Twin Beds | Sleeps 4

Guest reviews for Hotel Castropol

Everyone (10) Couples (2) Family (4)
4
Everyone

Clean , quiet , and comfortable room. Needs some updates, but location and price reflected reasonable. Will stay in this hotel again.

By , from Glendora on Sep 11, 2021

Review comment responded on Sep 23, 2021

Thank you very much for staying with us, we are glad you had a good stay.

3
Everyone

By on Jun 11, 2021

Review comment responded on Jul 9, 2021

Muchas gracias por su visita

5
Family

Good

By on Apr 24, 2021

Review comment responded on Apr 28, 2021

THANK YOU

4
Everyone

Toilet has problems but the chambermaid fix it right away .

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Thank you for staying with us.We are glad we were able to fix the problem

3
Partner Couples

The hotel is modern and similar to hotels all over the world, so it lacks the charm of the historic district. On the other hand, you get a very nice room, comfortable bed, hot shower and very good location. Of the two days we stayed there, the first day was a mess as they did not provide shower sized towels or more than one bottle of water. I had to buy another, as you don't drink for the faucet! The front desk man, Eduardo was disinterested. After a few complaints, day two was very nice. So if you stay at the hotel, check for water, towels and other items you reasonably expect and you'll have a nice place to stay.

By , from Merida on Dec 3, 2020

Review comment responded on Dec 3, 2020

Thank you for staying with us, we are glad that overall you had a good service.

5
Everyone

By on Oct 6, 2020

Review comment responded on Oct 7, 2020

Gracias por su estancia en el Hotel Castropol

4
Everyone

By on Feb 24, 2020

4
Everyone

By on Feb 18, 2020

4
Family

I was charged again for my room. Everything else is top notch.

By on Nov 1, 2019

Review comment responded on Nov 15, 2019

Hello, after careful investigation we do not have a double charge for your room , you may have thought your booking was prepaid but it was not.

3
Partner Couples

No a/c, fridge or coffee maker. We knew there was no a/c, but just assumed a fridge and coffee maker would be there. Our room faced a courtyard and was quite stuffy.

By on Jun 26, 2019

Review comment responded on Jun 26, 2019

Hello , please check the hotel description before booking, as it did not include on the description any of the services you asume it would, we are sorry this lead to a bad review.

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