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Recent guest reviews

I was charged again for my room. Everything else is top notch.

No a/c, fridge or coffee maker. We knew there was no a/c, but just assumed a fridge and coffee maker would be there. Our room faced a courtyard and was quite stuffy.

My wife and I stayed at this hotel for a night. We had a long layover. I just slept. Hotel room has the basic stuff you would need.

Great location and budget friendly. Was disappointed our Room windows faced back of building. There was a weird smell maybe the septic tank. Room was spacious and restaurant in hotel was convenient. The best thing was being so close to so many museums and other must see sites.

I really loved the convenience of this place. It was about a 5 minute walk to the Zócalo. The room felt a bit small, but I did go with my family so we had two beds soot was nothing too bad. The room was very clean, the staff was very friendly, and the room had a great price! I would say the only bad thing about it would be the pillows, they are quite big and you can’t really sleep with them. Other than that it is a great place to stay at. They also have a restaurant inside open from 7:30 which is very convenient if you have to leave in the morning. Definitely coming back here next time.

Perfect option for a few days or an entire week! Good service and installations overall. It is located in a safe and centric area of Mexico City, plus the restaurant on the second floor has very affordable prices and it's great!

Great location and personal is very attentive. Restaurant is pretty good. Only bad think was the noise coming from the other rooms. The weather permits to keep windows open and people seemed to enjoy yelling to each other instead of talking. Many crying babies every night. But is not the hotel’s fault but people’s lack of common sense and manners. Other than that great hotel for a fun visit to CDMX.

Av. Pino Suarez, 58 Mexico City CDMX

Hotel highlights

  • Walking distance to Zocalo and Palacio Nacional
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Downtown Mexico City, Hotel Castropol is within a 10-minute walk of popular sights such as Zocalo and Palacio Nacional. This 3-star hotel has 80 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

Hotel Castropol's 80 rooms provide free bottled water, safes, and phones. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Rooms also include desks.


Property features

Guests of Hotel Castropol enjoy free WiFi in public areas, a computer station, and free newspapers. A stay here includes free valet parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets.

Room options

Standard Room

1 King Bed | 2 Twin Beds | Sleeps 4

Guest reviews for Hotel Castropol

Everyone (8) Couples (1) Family (3)
5
Everyone

By on Oct 6, 2020

Review comment responded on Oct 7, 2020

Gracias por su estancia en el Hotel Castropol

4
Everyone

By on Feb 24, 2020

4
Everyone

By on Feb 18, 2020

4
Family

I was charged again for my room. Everything else is top notch.

By on Nov 1, 2019

Review comment responded on Nov 15, 2019

Hello, after careful investigation we do not have a double charge for your room , you may have thought your booking was prepaid but it was not.

3
Partner Couples

No a/c, fridge or coffee maker. We knew there was no a/c, but just assumed a fridge and coffee maker would be there. Our room faced a courtyard and was quite stuffy.

By on Jun 26, 2019

Review comment responded on Jun 26, 2019

Hello , please check the hotel description before booking, as it did not include on the description any of the services you asume it would, we are sorry this lead to a bad review.

4
Family Family

My wife and I stayed at this hotel for a night. We had a long layover. I just slept. Hotel room has the basic stuff you would need.

By , from Detroit on Apr 13, 2019

Review comment responded on Apr 16, 2019

Thank you for choosing us as your hotel, we are glad you could rest. Regards, María

4
Everyone

By on Mar 20, 2019

Review comment responded on Apr 29, 2019

Muchas gracias por su visita, nos da mucho gusto que tuviera una buena estancia.

3
Everyone

Great location and budget friendly. Was disappointed our Room windows faced back of building. There was a weird smell maybe the septic tank. Room was spacious and restaurant in hotel was convenient. The best thing was being so close to so many museums and other must see sites.

By on Mar 26, 2018

Review comment responded on Mar 26, 2018

Dear guest, thank you very much for staying with us, we are sorry you were disappointed about your room view, most of our rooms face a inner patio. Regards, María.

5

great place to stay, excelente lugar para quedarse

Everyone

I really loved the convenience of this place. It was about a 5 minute walk to the Zócalo. The room felt a bit small, but I did go with my family so we had two beds soot was nothing too bad. The room was very clean, the staff was very friendly, and the room had a great price! I would say the only bad thing about it would be the pillows, they are quite big and you can’t really sleep with them. Other than that it is a great place to stay at. They also have a restaurant inside open from 7:30 which is very convenient if you have to leave in the morning. Definitely coming back here next time.

By , from California, USA on Jan 17, 2018

Review comment responded on Jan 19, 2018

Thank you very much for staying with us, next time please ask us for different pillows and we will try to give you some options, we are here to make your stay as enjoyable as possible. Regards,María

5

great hotel close to zócalo!

Everyone

Perfect option for a few days or an entire week! Good service and installations overall. It is located in a safe and centric area of Mexico City, plus the restaurant on the second floor has very affordable prices and it's great!

By , from Tijuana on Apr 5, 2017

Review comment responded on Apr 12, 2017

We are very glad that you choose us for your Mexico City stay, and that you visited our restaurant. Thank you! María

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