- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- A resort fee is included in the total price shown.
- Registered guests are the only ones allowed in guestrooms.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Hotel Benidorm Mexico City
3.0 out of 5.0
52.0% based on 131 reviews
Recent guest reviews
This is the second time i stay at Benidorm. Is not the most amazing hotel, but Location, Close to The Metro and Bus, Shopping center and cute local restaurants, is perfect and is price value. The people is friendly and pront to help, but, never understood why, EVERYDAY at 8:00AM, the cleaning lady nock the door to let know they are coming later!!
We were booked here by a local promoter when my boyfriend’s band played a local club. We stayed in a suite that was spacious. The room was spotless and a little dated. Shower had great pressure and lots of hot water. Area is very safe. Being your earplugs the area is noisy. Walking distance to many amenities , Roma Norte is amazing, just beautiful. Hotel restaurant is delicious and staff are very accommodating. Amazing omelettes at the buffet. Would definitely stay there again. Love the area.
Some issues with the hotel A bit dated and not a 4 star but price is reasonable and the service stafff VERY good Enjoyed being close to Roma as eveything is a short walk . The key system failed EVEY night and required a trip down to the desk ! Also the inter nat was almost as if All and all not too bad Would look to pay a bit more at anoth r place next time .
Very helpful staff, especially Pedro the manager who went out of his way to help us. So was Damien at the tourist desk. Rooms are spacious. Free wifi. My room was on the 8th floor which gave a good view of the city skyline. Good location with the bus stop just across the road and many eating places around. Safe neighbourhood. . Buffet breakfast had a nice selection of Mexican dishes.
I liked it. Super convenient to restaurants and such. Breakfast buffet is good, nice selection of Mexican dishes, and eggs made to order. Only disappointment were the breads, just standard sliced store bread and below average Mexican sweet breads. Service was very good, fast curb service and good elevator service. I recommend for the price. Busy street though, my room on the sixth floor had lots of road noise, ambulances and lots of honking cars. Get a room off the road.
- Helpful and professional staff - safe neighbourhood - spacious rooms - efficient room service - good quality amenities - great working condition of room and bathroom - good lobby - nice neighbourhood and restaurants around
We stayed here our first night in Mexico City as we arrived too late for our airbnb lodging. Upon arriving (about 1am), it was hard to tell if the place was...open?....but the night crew were indeed on duty and helped us get situated. I think 3.5 stars fits. We got a clean room, a large bed (of indifferent comfort), and close proximity to Roma Norte/Condesa. All for a very good price. We didn't get to sample the restaurant as we were on the way to the airbnb in the morning. I'd stay here again under similar circumstances.
The service was amazing, really nice people, clean rooms, neat bathroom! Great view, close from most touristic places, I had a triple rooms it was pretty big and confortamble! The food from the restaurant "El Monje" downstairs was really good!!! They offered us transportation service for a cheap price to six flags and to zona rosa!
I stayed here with a band on tour. Stayed on the 8th floor, which was nice because there was not much noise. In the morning at 8 and a bit later too I got woken up by cleaning ladies at my door. So hang the do not disturb thingie on the door handle! One big minus point ; the bath / shower is dated and down right filthy! On the inside of the shower door and bath edge, there is a Black peeling layer of soot. Obviously they don't clean it on the inside! Yuck! Buffet was great, very nice and helpful staff!
This hotel supposedly has 5 stars, but it felt like 3 or 3.5 at most. The location was pretty good, but the service.. not so much. I couldn't connect to WiFi so I called the lobby to ask what was wrong, and they didn't help me out; they said someone would come up to "fix it" and nobody came. Same thing with the towels, the next morning I wanted to take a shower after my wife and son, but there was only 2 towels. I called the lobby and they said they would send an extra towel right away.. nobody came. I understand that location, price, and the general hotel design are important, but after deciding to stay there based on this, service should be the most important thing in their mind.
Hotel highlights
- Close to Biblioteca Benjamin Franklin and Cuauhtemoc Monument
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Colonia Roma, Hotel Benidorm Mexico City is within a mile (2 km) of popular sights such as Biblioteca Benjamin Franklin and Cuauhtemoc Monument. This 3-star hotel has 190 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking. The Angel of Independence Monument and Torre Latinoamericana are also nearby.
Dining
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to noon.
Rooms
Hotel Benidorm Mexico City's 190 soundproofed rooms provide free local calls, safes, and ironing boards. Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and bidets. Desks are also available.
Property features
Guests of Hotel Benidorm Mexico City enjoy access to free WiFi in public areas, 8 meeting rooms, and a business center. If you drive, take advantage of free valet parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a terrace, wedding services, and a TV in a common area.
Reviews from Trip Advisor
52.0% of guests recommend this hotel
Total of 131 reviews
