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Holiday Inn Express Mexico Santa Fe

2.5 out of 5.0

Recent guest reviews

Traveled to Mexico DF in Santa Fe for business. Stayed in the hotel for about 2 weeks. Overall, it is an average hotel, it could definitely be better in terms of cleanness and service. The hotel price fluctuates. Sometimes the hotel offers great deal and good bargain for your stays, and sometimes it is overpriced. Having said that, there are many other hotels in the area that are much newer and you'd get better room and service for your dollar. This was not my first stay in the hotel, once the elevator was broken for the entire day and had to climb the stairs till the 6th floor! Breakfast area is very small and with limited options The best thing about the hotel is the location. Very close to my work office and walking distance to the near by mall and some of the best restaurants in the area.

This hotel is located in a safe part of Mexico City. Breakfast is included with the room, and it was good every day. Rooms were clean. Staff is very friendly and helpful. I had a small problem with the service elevator not being marked properly, so I stepped in thinking it was the guest elevator and it didn't bring me to the lobby.

this is a good location, it is a pitty that the staff does nor do their job, romos and BATHROOMS are nor clean well, the breakfast is terrible, even when its free its better to go someplace else the maintenence of the romos are not well kept the only advantage is that they are in santa fe a good location for shopping bussines and ABC medical center

i was here for two nights, and was a good option, it has cheap rooms for that zone, Santa Fe is full of hotels and conference centers so the people use to go out really early and return late, breakfast was included and opened since 7:00 a.m. just some fruit, cereal, eggs and ham.

The only reason i stayed here because it is next door to Ford Motor company. The room feels outdated & is not at the same level of other holiday inn's . Breakfast is included in the price , WiFi is free in the hotel

Simple, good staffs. Poor breakfast. Large rooms. Carpet floor must be better cleaned. Good space, reasonable bathroom, Is there a current construction behind the hotel, but rooms are quiet, Restaurants and mall nearby.

I actually stayed next door at the Holiday Inn. Not the express. They are together. I had a great bed on the 5th floor and service was excellent and friendly. Prices are ok for these area which is the most expensive zone of the city. Tv was fine room service pretty good and cleanliness and shower perfect. I believe this is a great deal for the area and I was able to walk My activities.

As a frequent traveler I find myself more impressive when moderate priced hotels delivery 5 star service. Small issue was handled in a nice and friendly way Thank you holiday inn express - I will be back soon

I stayed at this property for business and wished I would have stayed next door in the other Holiday Inn. The first item was that the window curtain handle broke off of the curtain and had to close it manually but it did not want to move. The lights were so mess up. Half of a plus was always on and the other half was controlled by a wall switch. Some of the switches were never figured out what they controlled. The office chair was completely worn out. When you sat down in it the chair lowered to the floor immediately. The back of the chair was completely torn and looked very bad. The water pressure was extremely low. There was hardly enough water to was off soap or shampoo. Breakfast was included but for a non-Mexican there was choices that were not good. The milk was room temperature and it generally looked bad. If you stay here make sure to get a low floor.

Nice hotel with everything is needed for a good business stay. Staff nice and ready to help, room clean and tidy. I had a conference at the Expo Bancomer and it was very near 5 minutes by taxi. A lot of good restaurants in the surrounding area.

Guillermo Gonzalez Camarena 1400 Mexico City DF

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Fitness center
  • 24-hour business center

Holiday Inn Express Mexico Santa Fe places you within a mile (2 km) of Ciudad de los Ninos and Centro Santa Fe. This 128-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and a fitness center. Also nearby are Expo Bancomer Santa Fe and Teatro Zentrika.


Free buffet breakfast is offered each morning. Get a pick-me-up at the coffee shop/café.


Holiday Inn Express Mexico Santa Fe's 128 rooms are air-conditioned and provide sofa beds, coffee makers, and free local calls. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Hair dryers, ironing boards, and desks are other standard amenities.

Property features

At Holiday Inn Express Mexico Santa Fe, guests have access to a fitness center, a spa tub, and free WiFi in public areas. Valet parking is offered for MXN 50 per day. Multilingual staff is on hand to answer questions. Additional amenities include 5 meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Standard Room

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 3

Room, 1 King Bed, Accessible (Wheelchair)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 150 reviews