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Hilton Mexico City Santa Fe

4.5 star property
Luxury Mexico City hotel connected to a shopping center, steps from Samara Shops

Choose dates to view prices

Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, sun loungers
Daily to-go breakfast (MXN 415 per person)
Terrace/patio
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

View in a map
Antonio Dovali Jaime No. 70, Mexico City, 1219
  • Samara Shops
    ‪1 min walk‬
  • Expo Santa Fe Mexico
    ‪10 min walk‬
  • Parque La Mexicana
    ‪17 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 466 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King bed)

50-inch LED TV with cable channels, TV, iPod dock

Suite, 1 Bedroom (1 King bed)

10.0 out of 10
Exceptional
(1 review)
  • 544 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds

9.6 out of 10
Exceptional
(32 reviews)
  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Santa Fe, Hilton Mexico City Santa Fe is adjacent to Samara Shops and within a mile (2 km) of other popular sights like Parque La Mexicana. This 260-room, 4.5-star hotel has a restaurant along with conveniences like an outdoor pool and a gym. It's connected to a shopping center in central Mexico City and also close to Tecnologico de Monterrey - Santa Fe and KidZania Santa Fe.

What's nearby

  • Samara Shops - 1 min walk - 0.0 miles
  • Expo Santa Fe Mexico - 10 min walk - 0.6 miles
  • Parque La Mexicana - 17 min walk - 0.9 miles
  • Santa Fe Center Mall - 19 min walk - 1.0 mile
  • KidZania Santa Fe - 2 min drive - 1.0 mile

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Vapiano - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hilton Mexico City Santa Fe

Luxury Mexico City hotel connected to a shopping center, steps from Samara Shops
At Hilton Mexico City Santa Fe, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is MXN 150 per day, or you can take advantage of the airport shuttle (available 24 hours) for MXN 2100 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect WiFi and 50-inch LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, microwaves, and minibars are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Hot Tub
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9.0 out of 10, Wonderful, 689 reviews
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The price is $194
Oct 4 - Oct 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 208 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Madera

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,363 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 900 per pet, per stay (maximum MXN 900 per stay), plus a deposit of MXN 2000 per day
  • Dogs and cats only
  • 1 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Fee for in-room wireless internet: MXN 0 per stay (rates may vary)
  • Airport shuttle fee: MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN 900 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Is free cancellation available at Hilton Mexico City Santa Fe?

Hilton Mexico City Santa Fe provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Mexico City Santa Fe?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Hilton Mexico City Santa Fe on Sep 27, 2025 start from $111.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hilton Mexico City Santa Fe?

This hotel is situated in Santa Fe, just steps from Samara Shops. You'll also find Paseo de la Reforma and Santa Fe Center Mall within a short drive.

Is parking available on site at Hilton Mexico City Santa Fe?

Yes, parking is offered for MXN 150 per day. Accessible parking and electric car charging are also available for guests.

Does Hilton Mexico City Santa Fe have a casino at the property?

No, Hilton Mexico City Santa Fe doesn't have a casino.

Will I find an indoor pool at Hilton Mexico City Santa Fe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hilton Mexico City Santa Fe?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does Hilton Mexico City Santa Fe have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Mexico City Santa Fe have a restaurant with a breakfast menu?

Yes, Hilton Mexico City Santa Fe serves to-go breakfast for a surcharge each morning at Madera.

Will Hilton Mexico City Santa Fe allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Mexico City Santa Fe for a fee of MXN 900 per pet, per stay. The property also provides food and water bowls. A deposit of MXN 2000 per day is collected.

Does Hilton Mexico City Santa Fe have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Mexico City Santa Fe?

The closest major airport to Hilton Mexico City Santa Fe is Benito Juarez International Airport (MEX), which is 14.9 mi away (46 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 27.4 mi away (46-minute drive).

Are there rooms with balconies that I can book at Hilton Mexico City Santa Fe?

No, at Hilton Mexico City Santa Fe, there aren't any guestrooms that list a balcony.

Does Hilton Mexico City Santa Fe have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Mexico City Santa Fe.

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1007 reviews
Rating 8 - Good. 157 out of 1007 reviews
Rating 6 - Okay. 56 out of 1007 reviews
Rating 4 - Poor. 30 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, hotel was clean, excellent customer service, 24 hour room service, overall excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alejandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Property conditions & facilities
Very good and a lot of places to shop
Stayed 3 nights in Jun 2025

10/10 Excellent

Diego

Stayed 5 nights in Apr 2025

10/10 Excellent

ADRIANA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Facilities were impecable and location ideal.
Stayed 4 nights in Apr 2025

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service felt at home giovanni in the front desk has a great amazing customer service so friendly and always welcoming will most definitely come back
Stayed 4 nights in May 2025

10/10 Excellent

Mauricio, Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Manuel Adan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, salvo la atención de un miembro del staff del área de la alberca, grosera
Stayed 1 night in Apr 2025

10/10 Excellent

JULIA

Stayed 4 nights in Apr 2025

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Guillermo, PIEDRAS NEGRAS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, very clean and connected to a mall which is very convenient. Most of the staff was wonderful except for the lady that was at the time of our check in. She did not tell us anything about the hotel, except for our room numbers and wifi info. Nothing else. We didn’t know about breakfast, pool, dining options etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

RAFAEL

Stayed 3 nights in Mar 2025

10/10 Excellent

MARILU

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Misael Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

gad kaleb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was terrific!!!!
Stayed 2 nights in Mar 2025

6/10 Okay

Cristian

Traveled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Satyed for the weekend and everything was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc, Vacaville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary staff that was attentive and gracious. The property is immaculate, easy to navigate transportation to sights throughout CDMX and very convenient to have small grocery store attached in the shopping center -
Stayed 5 nights in Feb 2025

10/10 Excellent

DANIEL

Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Carlos

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I have stayed many times at this property and saw some of their room couches a little worn and may need change
Stayed 4 nights in Feb 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet, good location I do not understand why they do not offer servibar in rooms.
Stayed 2 nights in Feb 2025

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Flights

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