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Hilton Mexico City Santa Fe

4.5 star property
Luxury Mexico City hotel connected to a shopping center, steps from Samara Shops

Choose dates to view prices

Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, sun loungers
Creator video - submitted by TRAVELFLY
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views
Daily to-go breakfast (MXN 415 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

View in a map
Antonio Dovali Jaime No. 70, Mexico City, 1219
  • Place, Samara Shops
    ‪1 min walk‬
  • Place, Tecnologico de Monterrey - Santa Fe
    ‪12 min walk‬
  • Place, Parque La Mexicana
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds

9.6 out of 10
Exceptional
(34 reviews)
  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 466 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King bed)

50-inch LED TV with cable channels, TV, iPod dock

Suite, 1 Bedroom (1 King bed)

  • 544 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite

Minibar, in-room safe, desk, laptop workspace

Junior King Suite

  • Sleeps 3

View all photos for One Bedroom King Suite

Living area | 50-inch LED TV with cable channels, TV, iPod dock

One Bedroom King Suite

  • Sleeps 4

View all photos for Two Double Room

Minibar, in-room safe, desk, laptop workspace

Two Double Room

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for Accessible King Room

Minibar, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 2

View all photos for Executive Floor King Room

Minibar, in-room safe, desk, laptop workspace

Executive Floor King Room

  • Sleeps 2

View all photos for Executive Floor Two Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Floor Two Double Room

  • Sleeps 4

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About the neighborhood

Mexico City

Located in Santa Fe, Hilton Mexico City Santa Fe is adjacent to Samara Shops and within a mile (2 km) of other popular sights like Parque La Mexicana. This 260-room, 4.5-star hotel has a restaurant along with conveniences like an outdoor pool and a gym. It's connected to a shopping center in central Mexico City and also close to Tecnologico de Monterrey - Santa Fe and KidZania Santa Fe.

What's nearby

  • Samara Shops - 1 min walk - 0.1 miles
  • Expo Santa Fe Mexico - 10 min walk - 0.6 miles
  • Tecnologico de Monterrey - Santa Fe - 12 min walk - 0.7 miles
  • Santa Fe Center Mall - 17 min walk - 0.9 miles
  • Parque La Mexicana - 17 min walk - 0.9 miles

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Fisher's - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Vapiano - ‬2 min walk

About this property

Hilton Mexico City Santa Fe

Luxury Mexico City hotel connected to a shopping center, steps from Samara Shops
At Hilton Mexico City Santa Fe, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is MXN 150 per day, or you can take advantage of the airport shuttle (available 24 hours) for MXN 2100 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect WiFi and 50-inch LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, microwaves, and minibars are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 208 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Madera

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,363 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 900 per pet, per stay (maximum MXN 900 per stay), plus a deposit of MXN 2000 per day
  • Dogs and cats only
  • 1 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Fee for in-room wireless internet: MXN 0 per stay (rates may vary)
  • Airport shuttle fee: MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN 900 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Is free cancellation available at Hilton Mexico City Santa Fe?

Hilton Mexico City Santa Fe provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Mexico City Santa Fe?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Hilton Mexico City Santa Fe on Jan 1, 2026 start from $115.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hilton Mexico City Santa Fe?

This hotel is situated in Santa Fe, just steps from Samara Shops. You'll also find Expo Santa Fe Mexico and Parque La Mexicana less than a mile away.

Is parking available on site at Hilton Mexico City Santa Fe?

Yes, parking is offered for MXN 150 per day. Accessible parking and electric car charging are also available for guests.

Does Hilton Mexico City Santa Fe have a casino at the property?

No, Hilton Mexico City Santa Fe doesn't have a casino.

Will I find an indoor pool at Hilton Mexico City Santa Fe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hilton Mexico City Santa Fe?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does Hilton Mexico City Santa Fe have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Mexico City Santa Fe have a restaurant with a breakfast menu?

Yes, Hilton Mexico City Santa Fe serves to-go breakfast for a surcharge each morning at Madera.

Will Hilton Mexico City Santa Fe allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Mexico City Santa Fe for a fee of MXN 900 per pet, per stay. The property also provides food and water bowls. A deposit of MXN 2000 per day is collected.

Are there connecting rooms at Hilton Mexico City Santa Fe?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Mexico City Santa Fe?

The closest major airport to Hilton Mexico City Santa Fe is Benito Juarez International Airport (MEX), which is 14.9 mi away (46 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 27.4 mi away (46-minute drive).

Are there rooms with balconies that I can book at Hilton Mexico City Santa Fe?

No, you won't find guestrooms with balconies at Hilton Mexico City Santa Fe.

Does Hilton Mexico City Santa Fe have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Mexico City Santa Fe.

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Emilio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No amanities in the room basic No había bata ni pantuflas no había gorra de baño ni nada muy básico para ser un Hilton y la tarifa
Stayed 1 night in Sep 2025

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, hotel was clean, excellent customer service, 24 hour room service, overall excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Amenities, property conditions & facilities
Hotel and service amazing plus has access to a beautiful mall with a lot of restaurants
Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Refugio, valley center

Stayed 2 nights in Aug 2025

10/10 Excellent

Israel

Stayed 1 night in Aug 2025

10/10 Excellent

Delia

Liked: Cleanliness
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 3 nights in Aug 2025

4/10 Poor

Evelyn

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Leidismary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention the employees gave was great. The mall has everything you need. especially the supermarket they have. Anything you need from the room just call and they will deliver. Great atmosphere and ambiance. Me encanto este hotel y su servicio los empleados son super amables.muy buena atencion para mi proxima visita a este pais volvere a este hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

IOANNIS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay... They have a "thing" with the parking that they need to fix... It can take some minutes to drive in and out... Other than that it is perfect
Stayed 6 nights in Jun 2025

10/10 Excellent

IOANNIS

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Bernardo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

PENELOPE

Stayed 1 night in Jun 2025

10/10 Excellent

EDGAR

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful the staff are unique they are very attentive very polite they'll help you in any way they can they usually go out of their own way to help you rooms clean beautiful perfect location close to La Mexicana Park shopping mall restaurants it does has it all.
Stayed 9 nights in Jun 2025

10/10 Excellent

Mateo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service from Giovanni in the front desk so welcoming and friendly respectful best expierence ever
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Property conditions & facilities
Very good and a lot of places to shop
Stayed 3 nights in Jun 2025

10/10 Excellent

Diego

Stayed 5 nights in Apr 2025

10/10 Excellent

ADRIANA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Facilities were impecable and location ideal.
Stayed 4 nights in Apr 2025

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service felt at home giovanni in the front desk has a great amazing customer service so friendly and always welcoming will most definitely come back
Stayed 4 nights in May 2025

10/10 Excellent

Mauricio, Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Manuel Adan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, salvo la atención de un miembro del staff del área de la alberca, grosera
Stayed 1 night in Apr 2025

10/10 Excellent

JULIA

Stayed 4 nights in Apr 2025

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

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