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Hilton Garden Inn Mexico City Polanco

3.5 star property
Hotel with a casino, 3-minute walk to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hilton Garden Inn Mexico City Polanco

Terrace/patio
Fitness facility
Deluxe Suite, 1 King Bed | Down comforters, in-room safe, desk, blackout drapes
45-inch LCD TV with satellite channels, TV
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Leon Tolstoi 22, Mexico City, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, Hilton Garden Inn Mexico City Polanco is within a 5-minute walk of Paseo de la Reforma and within 15 minutes of other popular attractions like Avenida Presidente Masaryk. This 3.5-star hotel has 96 guestrooms and offers conveniences like a restaurant, a casino, and free in-room WiFi.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Chapultepec Park - 5 min walk - 0.3 miles
  • Avenida Presidente Masaryk - 8 min walk - 0.5 miles
  • Chapultepec Castle - 10 min walk - 0.6 miles
  • Angel of Independence Monument - 14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪Central de Pizzas - ‬2 min walk
  • ‪Fonda de la Nalgona - ‬2 min walk
  • ‪totte para todos - ‬1 min walk
  • ‪Las Hijas De La Tostada - Anzures - ‬1 min walk

About this property

Hilton Garden Inn Mexico City Polanco

Hotel with a casino, 3-minute walk to Paseo de la Reforma
Guests staying at Hilton Garden Inn Mexico City Polanco enjoy access to a casino, a gym, and free WiFi in public areas. Valet parking is offered for MXN 160.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
45-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include washers/dryers, coffee makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (MXN 160 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 280 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Casino
  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 645 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 280 for adults and MXN 280 for children
  • Covered valet parking fee: MXN 160.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Wyndham Garden Hotel Mexico City Polanco
Wyndham Garden Mexico City Polanco
Wyndham Mexico City Polanco
Wyndham Garden Mexico City Polanco Hotel
Wyndham Garden Polanco Hotel
Wyndham Garden Polanco

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Mexico City Polanco?

Hilton Garden Inn Mexico City Polanco provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do close to Hilton Garden Inn Mexico City Polanco?

This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. You'll also find Angel of Independence Monument and Chapultepec Park less than a mile away.

Is there parking available at Hilton Garden Inn Mexico City Polanco?

Yes, covered valet parking is offered for MXN 160.00 per night.

Does Hilton Garden Inn Mexico City Polanco feature a casino at the property?

Yes, Hilton Garden Inn Mexico City Polanco has a casino.

Is there an indoor pool at Hilton Garden Inn Mexico City Polanco?

No, there is no indoor pool at this hotel.

Is Hilton Garden Inn Mexico City Polanco a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a casino.

Does Hilton Garden Inn Mexico City Polanco have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Mexico City Polanco have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Mexico City Polanco serves a full breakfast each morning for a surcharge from its restaurant.

Does Hilton Garden Inn Mexico City Polanco allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hilton Garden Inn Mexico City Polanco.

Does Hilton Garden Inn Mexico City Polanco have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hilton Garden Inn Mexico City Polanco?

The closest major airport to Hilton Garden Inn Mexico City Polanco is Benito Juarez International Airport (MEX), which is 9.9 mi away (25 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.1 mi away (56-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Mexico City Polanco?

No, at Hilton Garden Inn Mexico City Polanco, there aren't any guestrooms that list a balcony.

Hilton Garden Inn Mexico City Polanco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Alejandro

Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos Quiroz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción, ubicado donde todo queda cerca, zona muy tranquila y turística
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruiguo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria Rosalba E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was pleasant from check in till check out, I wish we could've stayed longer. This hotel is centrally located and if you enjoy nice walks in the evening walking from here all the way to el zocalo takes about an hr 15 minutes, you will be able to see the angel of Independence, the revolution monument, bellas artes, latin american tower, casa de los azulejos and enjoy street vendors all the way (you can always come back on an uber) highly recommended. Also, steps away from chapultepec castle and good restaurants. I will stay here on my next visit, hopefully soon!!!
Stayed 3 nights in Sep 2025

4/10 Poor

Vanessa

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and good sized rooms. Hotel felt a bit dated, but was undegoing remodeling. Great access to tourist areas, very walkable.
Stayed 6 nights in Sep 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the main avenue of the city, and close to many shops and restaurants. Close to transportation options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christian, Panama

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Sep 2025

10/10 Excellent

martha, houston

Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2025

10/10 Excellent

Zilya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Stayed 3 nights in Aug 2025

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, lo único que en recepción fueron un poco lentos y que las instalaciones estaban en remodelación pero de ahí en fuera todo bien
Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The property should inform that they were under refurbishment. Humidity odor, all building in bad condition. Hotels.com Should also request to them inform about their actual situation
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Podría ser mejor

Está muy bien ubicado, pero si necesita programar mejor su mantenimiento. No funcionaba el gym (no fue notificado). El elevador tampoco funcionó durante un rato. La habitación requiere de mayor limpieza, donde ponen las toallas esta sucio.
Stayed 1 night in Jun 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing / Vergonzoso

Hotel in construction. Main amenities closed such as gym and restaurant upstairs. Rooms are old and hallways need paint asap. Quite expensive for $150 per night. For that price you get a new, clean property with amenities.
Stayed 1 night in May 2025

6/10 Okay

Carolina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Estuve hospedada 4 noches, estaban haciendo remodelaciones y había mucho polvo y suciedad en el lobby. El aire acondicionado y el internet fallaron varias veces durante mi estadía
Stayed 3 nights in May 2025

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, property conditions & facilities
under construction..a total joke
Stayed 5 nights in May 2025

4/10 Poor

Rodrigo Salazar, Bogotá

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and bad hotel, rooms are dirty, poorly maintained and equipped. Showers don not work correctly, AC is old and noisy.
Stayed 2 nights in Apr 2025

8/10 Good

Carlos

The room was too cold and I found out they had problems with the heating system
Stayed 6 nights in Apr 2025

4/10 Poor

Miguel angel

Disliked: Cleanliness, property conditions & facilities, room comfort
the hotel is in remodeling in trrible access conditions, full of dust, the most offensive thing i have found in a hotel is that they charge you 20 usd if you dont return the card key of the room, it is a total abuse, in my profesional business we are dedicated to card manufacturing for banking, hotels, telecom, etc. and the price of a hotel card is more or less .09 usd,
Stayed 1 night in Apr 2025

8/10 Good

Myrna Marisol

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

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