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Aparthotel

Grand Polanco Residencial

4.0 star property
VIP Access

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Photo gallery for Grand Polanco Residencial

Courtyard
Reception
Interior entrance
Superior Apartment | Living area | Flat-screen TV, DVD player, iPod dock
Front of property - evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Spanish Consulate General
    ‪5 min walk‬
  • Place, National Museum of Anthropology
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Apartment

Standard Apartment | In-room safe, desk, iron/ironing board, free WiFi

Standard Apartment

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Apartment, 2 Double Beds

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

Superior Apartment

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Mexico City

Located in Polanco, Grand Polanco Residencial is adjacent to Avenida Presidente Masaryk and within a 15-minute walk of popular sights like Paseo de la Reforma. This 34-room, 4-star aparthotel welcomes guests with in-room amenities like kitchens, balconies, and iPod docks. It's connected to a shopping center in central Mexico City and also close to Angel of Independence Monument and World Trade Center Mexico City.
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What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 miles
  • Spanish Consulate General - 5 min walk - 0.3 miles
  • Lincoln Park - 10 min walk - 0.6 miles
  • Paseo de la Reforma - 12 min walk - 0.7 miles
  • National Museum of Anthropology - 14 min walk - 0.8 miles

Getting around

  • Polanco Station - 4 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪El Farolito - ‬1 min walk
  • ‪El Globo - ‬2 min walk
  • ‪El Zarape - ‬1 min walk
  • ‪Flautas Mexico - ‬1 min walk
  • ‪Ruben's Hamburgers - ‬1 min walk

About this property

Grand Polanco Residencial

Guests of Grand Polanco Residencial enjoy features like a gym, free WiFi in public areas, and free use of bicycles. Self parking is offered for MXN 100 per night. Helpful staff can provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include a terrace, laundry facilities, and a reception hall.
Each apartment features a kitchen and a balcony, and there's space to spread out with a dining area and a sitting area. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, an espresso maker, and a safe. Limited housekeeping is available.
Recreational amenities at the aparthotel include a fitness center and complimentary bicycles.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • iPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1500
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 5000 per pet, per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1500 (subject to availability)
  • Late check-out fee: MXN 1000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Frequently asked questions

Is free cancellation available at Grand Polanco Residencial?

Grand Polanco Residencial offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Grand Polanco Residencial?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Grand Polanco Residencial on Apr 10, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Grand Polanco Residencial?

This aparthotel is situated in Polanco within a short 12-minute walk of Paseo de la Reforma and also 1 minutes on foot from Avenida Presidente Masaryk. You'll also find Auditorio Nacional and Chapultepec Park less than a mile away.

Is there parking available at Grand Polanco Residencial?

Yes, secured parking is offered for MXN 100 per night. Wheelchair-accessible parking is also available for guests.

Does Grand Polanco Residencial include a casino on the premises?

No, Grand Polanco Residencial doesn't have a casino.

Is there an indoor pool at Grand Polanco Residencial?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at Grand Polanco Residencial?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as a terrace and a gym.

Are there hot tubs at Grand Polanco Residencial?

No, this aparthotel doesn't have a spa tub.

Does Grand Polanco Residencial have a restaurant that serves breakfast?

No, Grand Polanco Residencial doesn't have a restaurant that serves breakfast.

Does Grand Polanco Residencial allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grand Polanco Residencial for a fee of MXN 5000 per pet, per night.

Are there connecting rooms at Grand Polanco Residencial?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Grand Polanco Residencial?

The closest major airport to Grand Polanco Residencial is Benito Juarez International Airport (MEX), which is 10.6 mi away (27 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.8 mi away (59-minute drive).

Are there rooms with balconies at Grand Polanco Residencial?

Yes, every apartment at Grand Polanco Residencial comes with a balcony.

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 455 out of 611 reviews
Rating 8 - Good. 110 out of 611 reviews
Rating 6 - Okay. 25 out of 611 reviews
Rating 4 - Poor. 9 out of 611 reviews
Rating 2 - Terrible. 12 out of 611 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jesse

Liked: Cleanliness, property conditions & facilities
Our stay was great.
Stayed 9 nights in Sep 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location was amazing. The apartment was extremely clean. The beds were comfortable and the staff was very nice. I traveled with my parents who are older and my mom thought the traffic was noisy, but it didn’t bother me the ease of getting around the city from this location makes up for it. I would absolutely stay here again!
Entrance
Courtyard
Stayed 5 nights in Dec 2025

10/10 Excellent

Sorin Dan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location
Stayed 7 nights in Dec 2025

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff , great area and nice amenities..
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Amenities
Everything was perfect, we got upgraded to a suit for free! They had a security guard at the door at all times
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Everything was amazing. Doorman greeted you each day and evening. Area is just beautiful.
Stayed 7 nights in Oct 2025

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
Very good location and clean inside.
Stayed 1 night in Nov 2025

10/10 Excellent

carlos

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, very quietly. Nice room.
Stayed 4 nights in Nov 2025

8/10 Good

Jesus

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This was an apartment size room. Great location, surround by restaurants and good atmosphere. The room had everything you would need, refrigerator, microwave, dishes, table, living room and bedroom. Shower was great. Only complaint was that window doors were not sealed and all the outside noise came thru. No pool, just a patio area. Planning a Mexico City trip, I highly recommend it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2025

2/10 Terrible

James

Stayed 7 nights in Nov 2025

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceedingly helpful. We had a late departure and our bags were stored safely after the noon checkout until we headed to the airport at night. The suite was spacious and street noise was kept to a very tolerable minimum. Guests must bring coffee filters for drip coffee but happily Nepresso is supplied.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Dallas

Liked: Cleanliness
Everything was wonderful and exactly what we needed.I would definitely recommend it
Stayed 3 nights in Nov 2025

8/10 Good

Julieann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious apartment - lots of kitchen ware - worked great for us to have hot breakfast every morning. Location was ideal - easy walk to museums, restaurants, grocery. I would have given it a 5 star except that our room suffered from a lousy loveseat. Sitting on our bed at the end of the day was more comfortable than sitting on that sofa. Don’t let this dissuade you from booking here. It was a terrific stay and the staff was friendly and accommodating. Also - don’t expect much english spoken anywhere in Mexico City.
Stayed 5 nights in Nov 2025

10/10 Excellent

Diana

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with a fully equipped kitchen in a safe quiet neighborhood with lots of dining and shopping options at walkable distance.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shawn, Cardiff

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Friendly staff. Comfortable accommodations. We loved everything about it!
Stayed 3 nights in Nov 2025

8/10 Good

Carol, Mayne Island

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, garden, location very nice. Some staff could have been more helpful. We could not recommend the first floor, need to be higher up. Noise level was very high even with us on first floor. We had to ask people to be quiet after midnight. Should be in the rules. The doorbell & phone were loud in our room on first floor. We were refused to be given even a yogurt or fruit for our journey as we missed breakfast, even though they state they provide pastries daily.
Stayed 3 nights in Nov 2025

2/10 Terrible

Gabriela

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, room comfort
Amazing hotel in great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

natacha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó el sitio , súper limpio y delicado , las camas muy confortable , el personal muy amable
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was very helpful and particularly the security folks were lovely. Everything we asked was answered and any of our requests particularly for transportation were dealt with very professionally
Stayed 8 nights in Oct 2025

10/10 Excellent

Cristina

Traveled with group
Liked: Cleanliness, room comfort
Muy buena ubicación, el lugar es limpio, cómodo y con todo lo necesario para una estancia larga. El personal es amable y la zona se siente segura. Solo podrían mejorar algunos detalles del mantenimiento y hacer el check-in más ágil, pero en general es una excelente opción en Polanco
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment, lovely staff. Perfect base for exploring Polanco.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chi Nam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed stay at Grand Polanco Residencial. The room is clean and quiet. Reception and security staffs are very helpful and professional. However the internet always disconnect. We would recommend Grand Polanco Residencial to our friends.
Stayed 6 nights in Oct 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio y en excelente estado
Stayed 1 night in Oct 2025

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