Aparthotel

Grand Chapultepec Residencial

3.5 star property
Aparthotel with a fitness center, steps from Paseo de la Reforma
VIP Access

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Photo gallery for Grand Chapultepec Residencial

Standard Apartment, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board
Standard Apartment, 1 King Bed, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Standard Apartment, 2 Bedrooms, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Standard Apartment, 2 Bedrooms, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Standard Apartment, 1 King Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop

Popular amenities

  • Pet friendly
  • Gym
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
Calle Rio Atoyac 89, Col Cuahutemoc, Mexico City, CDMX, 06500
  • Angel of Independence Monument
    ‪10 min walk‬
  • Chapultepec Castle
    ‪12 min walk‬
  • U.S. Embassy
    ‪14 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬
VIP Access
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  • Expect exceptional service
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Room options

Standard Apartment, 1 King Bed, City View

  • 667 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Apartment, 2 Double Beds

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Double Beds

Standard Apartment, 1 King Bed

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Standard Apartment, 2 Bedrooms, City View

  • 969 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Standard Apartment, 2 Bedrooms

  • 969 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Mexico City

Located in Reforma, Grand Chapultepec Residencial is adjacent to Paseo de la Reforma and within a 10-minute walk of other popular attractions like Chapultepec Park. Each of the 52 rooms at this 3.5-star aparthotel includes a kitchen, an iPod dock, and a dining area.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Chapultepec Park - 7 min walk - 0.4 miles
  • Angel of Independence Monument - 10 min walk - 0.6 miles
  • Chapultepec Castle - 12 min walk - 0.7 miles
  • U.S. Embassy - 14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Chapultepec Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Ling Ling Mexico City - ‬2 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪Cocina Abierta Torre Reforma - ‬1 min walk
  • ‪Samos - ‬2 min walk
  • ‪La Cochinita de la Condesa - ‬1 min walk

About this property

Grand Chapultepec Residencial

Aparthotel with a fitness center, steps from Paseo de la Reforma
Guests of Grand Chapultepec Residencial enjoy features like a gym, free WiFi in public areas, and laundry facilities. Helpful staff can provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk.
Each apartment is heated and features a kitchen and space to spread out with a separate bedroom, a dining area, and a sitting area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include an iPod dock, an espresso maker, and a safe. Housekeeping is available on request.
Recreational amenities at the aparthotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 2,000 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: MXN 5,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center

Things to do

  • Bicycles
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 52 units
  • Bicycles
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Saturday (9:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 2000 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Dogs and cats only
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: MXN 522.00 per accommodation, per stay (varies per unit)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 1000 (subject to availability)
  • Late check-out fee: MXN 1000 (subject to availability)
  • Housekeeping fee: MXN 522 per day; may vary based on unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Grand Chapultepec Residencial Mexico City
Grand Chapultepec Residencial Aparthotel Mexico City
Grand Chapultepec Residencial Aparthotel
Chapultepec Resincial Mexico
Grand Chapultepec Residencial Aparthotel
Grand Chapultepec Residencial Mexico City
Grand Chapultepec Residencial Aparthotel Mexico City

Frequently asked questions

Is free cancellation available at Grand Chapultepec Residencial?

Grand Chapultepec Residencial offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Grand Chapultepec Residencial?

This aparthotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. You'll also find Angel of Independence Monument and Chapultepec Castle less than a mile away.

Is there parking available at this aparthotel?

No, there isn't parking available at the aparthotel.

Does Grand Chapultepec Residencial include a casino at the property?

No, Grand Chapultepec Residencial doesn't have a casino.

Will I find an indoor pool at Grand Chapultepec Residencial?

No, there is no indoor pool at this aparthotel.

Is Grand Chapultepec Residencial a good place to stay for couples?

Couples will appreciate amenities at this aparthotel, including a kitchen and a rainfall showerhead in each apartment and city views in some.

Does Grand Chapultepec Residencial have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Grand Chapultepec Residencial have a restaurant that serves breakfast?

No, Grand Chapultepec Residencial doesn't have a restaurant that serves breakfast.

Will Grand Chapultepec Residencial allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Grand Chapultepec Residencial for a fee of MXN 2000 per pet, per stay. A deposit of MXN 5000 per stay is collected.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Grand Chapultepec Residencial?

The closest major airport to Grand Chapultepec Residencial is Benito Juarez International Airport (MEX), which is 9.4 mi away (26 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.6 mi away (51-minute drive).

Are there rooms with balconies that I can book at Grand Chapultepec Residencial?

No, there aren't any apartments with balconies at Grand Chapultepec Residencial.

Grand Chapultepec Residencial Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 253 reviews
Rating 8 - Good. 62 out of 253 reviews
Rating 6 - Okay. 21 out of 253 reviews
Rating 4 - Poor. 11 out of 253 reviews
Rating 2 - Terrible. 11 out of 253 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

José Alberto

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kim

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Thi, Lake Forest

Traveled with group
Liked: Cleanliness, property conditions & facilities
The hotel is nice and clean and convenient to walk around. Kinda noisy and not enough bathroom toiletries.
Stayed 4 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Bingyu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Need more towels change. But everything else is very good and worth the money.
Stayed 5 nights in Feb 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
This is a really nice little boutique apartment type residence. It is a really good value and is in a most wonderful section of Mexico City. We were thoroughly impressed with everything about it except for the laundry facilities. Someone had used the washers and dryers before us and left something in them that ruined one of my white blouses. Use the laundry facilities if you absolutely have to, but be careful. The first laundry that we did came out fine but when we did our laundry at the end of our week, stay, the washers had gotten polluted with something. Period just not well maintained.
Stayed 7 nights in Dec 2024

6/10 Okay

Margarita

Stayed 5 nights in Dec 2024

10/10 Excellent

Hally

Traveled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Luis, Mata Redonda

Stayed 2 nights in Sep 2024

2/10 Terrible

Kai

Disliked: Room comfort

DO NOT STAY HERE!!!!

As owners of a travel business and having visited over 100 countries, this experience was easily one of the worst. We literally live in hotels and serviced apartments every day, all over the world. This place was AWFUL. We encountered multiple problems that got totally ignored, followed by being lied to REPEATEDLY and then refusing to refund us when we left 2 days early. If you stay here, you will regret it!
Stayed 5 nights in Jul 2024

10/10 Excellent

Juselis

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Roney

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thw area is very friendly and safe lots of good restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
That was new, and very friendly besides that security guard was very attractive.
Stayed 2 nights in Jul 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location was excellent and very clean. Only thing was the lack of response to my question of parking availability. I’m glad we opted not to rent a car and used the Turibus bus service to tour around it was easy and convenient. I would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities
This is the first time that I stated at this place. I absolutely loved it. The place is very clean, safe, secured and accessible. I got room service every day. Staff are super friendly. I will be going back in June to stay for two weeks.
Stayed 5 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Jose Horacio

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Juan

Traveled with family
Liked: Property conditions & facilities
Good service and excellent location
Stayed 9 nights in Mar 2024

8/10 Good

Vanessa

Traveled with family
Liked: Amenities, property conditions & facilities
Me gustó mucho la ubicación ya que es súper céntrico, a una cuadra de Av Reforma. Las instalaciones están bien mantenidas, la atención de Angélica muy buena, lo único que no me deja calificar con la máxima puntuación fueron 2 temas puntuales: 1. El piso de las habitaciones no se limpiaba a diario sino únicamente se hacía la cama y se sacaba la basura. Esto es importante decirlo porque hay trabajos estructurales dentro del edificio y otros que colindan con el mismo, por lo que los pisos están llenos de tierra y es evidente. 2. Tuvimos un incidente dado que habíamos comido pesado y esto llevó a mi esposo a vomitar durante la madrugada. A la mañana siguiente se me hizo saber que yo debía lavar la toalla en la que había caído vómito, situación que no deja de sorprenderme dado que las toallas no estaban bien conservadas (más efectivo hubiera sido botarla) y me parece ilógico que se me pida meter una sola toalla en la lavadora con detergente, cuando es exactamente eso, voltear la funda que contenía la toalla en la lavadora y vertir el detergente. A mi no se me quita nada en hacerlo, pero quisiera saber qué hubiera pasado si mi hijo de 2 años hubiera mojado la sábana durante la noche, también hubiera tenido que lavarla yo?.
Stayed 9 nights in Mar 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family of 3 really enjoyed our stay at Grand Chapultepec. The security staff were friendly and helpful as were the front desk staff. Our room was clean and recently renovated. The neighborhood is walkable with many food options. It is also a short walk to the attractions in Chapultepec Park. I would recommend this hotel.
Stayed 8 nights in Mar 2024

10/10 Excellent

Annie

Business traveler
Liked: Cleanliness, room comfort
Friendly and very helpful employees. Safe area, great coffee shop next door. Walking distance from many stores and attraction. We do not speak spanish and I was able to communicate with google translate. Some employees were speaking a bit of English. Internet connection was good so I could work all day in my room.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rubi

Stayed 1 night in Mar 2024

6/10 Okay

Alejandro

Traveled with family
Liked: Cleanliness
The condo itself was fine and housekeeping was good.However there was a renovation project going on below and made noise from 8 am until 7 pm every day. Also there was a demolition going on next door and there was a lot of dust around and in the property. The only advantage was the location next to the park.
Stayed 5 nights in Mar 2024

2/10 Terrible

Luis Augusto

Stayed 5 nights in Feb 2024