Four Seasons Hotel Mexico City

5.0 star property

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Photo gallery for Four Seasons Hotel Mexico City

Exterior
Creator video
Ambassador Suite | Garden view
3 restaurants, Italian cuisine
Premier Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Paseo de la Reforma 500, Mexico City, 06600
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪8 min walk‬
  • Place, Angel of Independence Monument
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

Executive Suite (Burdeos View)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite (Reforma View)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Terrace

8.0 out of 10
Very good
(1 review)
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1001 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Sleeps 3
  • 2 Double Beds

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Governor Suite King

  • City view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Ambassador Suite

  • 1528 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • City view
  • 2227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, Four Seasons Hotel Mexico City is adjacent to Paseo de la Reforma and within a 15-minute walk of popular sights like Angel of Independence Monument. This 240-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Torre Mayor - 2 min walk - 0.1 miles
  • Chapultepec Park - 8 min walk - 0.5 miles
  • Angel of Independence Monument - 10 min walk - 0.6 miles
  • U.S. Embassy - 14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 6 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Comedor Torre BBVA - ‬2 min walk
  • ‪Pan Dulce - ‬1 min walk
  • ‪Il Becco - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Four Seasons Hotel Mexico City

Four Seasons Hotel Mexico City features a full-service spa, an outdoor pool, and a gym. Valet parking is USD 5 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 145 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, pet-sitting services, and litter boxes. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and designer toiletries. IPod docks, private yards, and minibars are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 18 to 40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Fifty Mils
  • Il Becco
  • OMA
  • Pan Dulce
  • Zanaya

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1994
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 16 2026 to June 21 2026 (dates subject to change):
  • Sauna
  • Swimming pool
The property will be renovating from May 5 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total (77 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls, pet-sitting services, and litter boxes are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25 to 50 for adults, and USD 18 to 40 for children
  • Airport shuttle fee: USD 145 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-1 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Four Seasons D.F.
Four Seasons Hotel D.F.
Four Seasons Hotel Mexico D.F.
Four Seasons Mexico D.F.
Mexico D.F.
Four Seasons Mexico City
4 Seasons Mexico City
Mexico City Four Seasons
Four Seasons Hotel Mexico City Hotel
Four Seasons Mexico City Hotel Mexico City
Four Seasons Hotel Mexico City Mexico City
Four Seasons Hotel Mexico City Hotel Mexico City

Frequently asked questions

Is free cancellation available at Four Seasons Hotel Mexico City?

Four Seasons Hotel Mexico City offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Seasons Hotel Mexico City?

As of Feb 19, 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Mexico City on Mar 22, 2026 start from $1,150.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Four Seasons Hotel Mexico City?

This hotel is situated in Reforma within a short 1-minute walk of Paseo de la Reforma and also 12 minutes on foot from Angel of Independence Monument. You'll also find Chapultepec Park and Avenida Presidente Masaryk less than a mile away.

Is parking available on site at Four Seasons Hotel Mexico City?

Yes, valet parking is offered for USD 5 per night. Accessible parking and electric car charging are also available for guests.

Is there a spa at Four Seasons Hotel Mexico City?

There is a full-service spa available for guests to enjoy and services include massages. The spa is not open daily but only on select days.

Does Four Seasons Hotel Mexico City feature a casino on the premises?

No, Four Seasons Hotel Mexico City doesn't have a casino.

Will I find an indoor pool at Four Seasons Hotel Mexico City?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Note though that pool facilities will be unavailable from February 16 2026 until June 21 2026 (subject to change).

What amenities will couples enjoy at Four Seasons Hotel Mexico City?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Four Seasons Hotel Mexico City have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Four Seasons Hotel Mexico City feature a restaurant that includes a breakfast menu?

Yes, Four Seasons Hotel Mexico City has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will Four Seasons Hotel Mexico City allow pets to stay for free?

Yes, cats and dogs stay free at Four Seasons Hotel Mexico City and the property also provides pet-sitting services and food and water bowls.

Are there connecting rooms at Four Seasons Hotel Mexico City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Four Seasons Hotel Mexico City?

The closest major airport to Four Seasons Hotel Mexico City is Benito Juarez International Airport (MEX), which is 10.1 mi away (25 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.3 mi away (57-minute drive).

Are there rooms with balconies at Four Seasons Hotel Mexico City?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy city or courtyard views.

Does Four Seasons Hotel Mexico City have a wedding venue on site?

There are wedding services available at Four Seasons Hotel Mexico City if that's in your vacation plans.

Four Seasons Hotel Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1002 reviews
Rating 8 - Good. 135 out of 1002 reviews
Rating 6 - Okay. 34 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CLAUDIA

Stayed 3 nights in Sep 2025

10/10 Excellent

Shen-Yi

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose, coral Gables

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, Staff and bar/rest top
Stayed 4 nights in Sep 2025

10/10 Excellent

Jesus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in cdmx
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Worth it!
Stayed 1 night in Aug 2025

4/10 Poor

Lori

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Amenities, property conditions & facilities
Four seasons has consistently superior service. The rooms are a bit outdated but very comfortable, clean and quiet. The hotel is under going renovations so I assume the rooms Will be exceptional once completed. The courtyard and dining options are excellent. Staff truly go above and beyond.
Stayed 4 nights in Jun 2025

10/10 Excellent

Trevor

Stayed 1 night in Mar 2025

6/10 Okay

Cindy

Traveled with partner
Disliked: Cleanliness, staff & service
I had the worst allergies in the room because of the carpet and dust. Our lights and black dust around the lantern covers. The rooms are definitely run down and I don’t think it’s worth 1k a night. There’s better newer hotels in Mexico City you can stay at for half the cost. Service here was also mid which I wasn’t expecting for a four seasons
Stayed 4 nights in Mar 2025

10/10 Excellent

Ramón E.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

faisal, PLATTEVILLE

Amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

robert

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel experience. An oasis in the otherwise bustling Mexico City.
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
While the staff and grounds were was lovely and tUnfortunately I got food poisoning
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Public space is nice, along the lines of what you would expect at Four Seasons. Similar experience at check in/out. The rooms I found to be 3/4 star. Bathroom felt almost cheap. Furniture needs upgrading - cabinet drawers didn’t work properly, desk had wobbly legs. Unremarkable overall.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kent

Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. However, I found UBER "Black"much less expensive than hotel transportation option for trips during our stay.
Stayed 4 nights in Dec 2024

8/10 Good

MIKAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, elegant, beautiful. The food delicious. I have just to concenrs: they want me to move to another room even when by email I asked the hotel not, and my second day I needed to ask for the room cleaning service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Shoja Oddin, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, excellent service, location, would definitely stay again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Brian

Stayed 3 nights in Oct 2024

8/10 Good

Carlos

Stayed 3 nights in Nov 2024

10/10 Excellent

WILLIAM

Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammadmehdi, New Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024