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Four Points by Sheraton Mexico City, Colonia Roma

3.5 star property
Art Deco hotel with free valet parking, near Paseo de la Reforma

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Photo gallery for Four Points by Sheraton Mexico City, Colonia Roma

Superior Room, 1 King Bed with Sofa bed, City View | City view
Superior Room, 1 King Bed with Sofa bed, City View | Premium bedding, down comforters, Select Comfort beds, in-room safe
Restaurant
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Alvaro Obregon No. 38, P.B. Col Roma, Mexico City, CDMX, 06700
  • Place, Plaza Río de Janeiro
    ‪5 min walk‬
  • Place, MUCA Roma
    ‪8 min walk‬
  • Place, Paseo de la Reforma
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(25 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Premium bedding, down comforters, Select Comfort beds, in-room safe

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View | City view

Superior Room, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (No View)

Room, 1 King Bed (No View) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Room, 1 King Bed (No View)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite

Premium bedding, down comforters, Select Comfort beds, in-room safe

Junior King Suite

  • Sleeps 2

View all photos for Deluxe Room, Deluxe Guest Room, Urban View, Balcony

Premium bedding, down comforters, Select Comfort beds, in-room safe

Deluxe Room, Deluxe Guest Room, Urban View, Balcony

  • Sleeps 4

Interior King Room-No View

  • Sleeps 2

View all photos for Standard King Room With City View

Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard King Room With City View

  • Sleeps 2

View all photos for Standard Room With Two Queen Beds With City View

Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Room With Two Queen Beds With City View

  • Sleeps 4

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About the neighborhood

Mexico City

Located in Roma Norte, Four Points by Sheraton Mexico City, Colonia Roma is within a mile (2 km) of popular sights such as Paseo de la Reforma and U.S. Embassy. This 90-room, 3.5-star hotel has free in-room WiFi along with free valet parking and a gym.

What's nearby

  • Plaza Río de Janeiro - 5 min walk - 0.3 miles
  • MUCA Roma - 8 min walk - 0.5 miles
  • Arena México - 10 min walk - 0.6 miles
  • Cibeles Fountain - 14 min walk - 0.8 miles
  • Paseo de la Reforma - 17 min walk - 0.9 miles

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Nine Heroes Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Churrería El Moro - ‬1 min walk
  • ‪Four Points by Sheraton - ‬1 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk
  • ‪Orrin Restaurant & Bar - ‬1 min walk
  • ‪Pizza Félix - ‬2 min walk

About this property

Four Points by Sheraton Mexico City, Colonia Roma

Art Deco hotel with free valet parking, near Paseo de la Reforma
Guests of Four Points by Sheraton Mexico City, Colonia Roma enjoy a gym, free WiFi in public areas, and meeting rooms. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 500 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and laundry facilities.
Guests can expect 55-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and pillow menus ensure a restful night. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 371.60 for adults and MXN 185.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (4,575 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 3000.00 per pet, per stay
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 371.60 for adults and MXN 185.80 for children
  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 3000.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Colonia
Four Points Sheraton Colonia Hotel
Four Points Sheraton Colonia Hotel Mexico City Roma
Four Points Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico City Colonia Roma Hotel
Four Points by Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico C
Four Points by Sheraton Mexico City Colonia Roma
Four Points by Sheraton Mexico City, Colonia Roma Hotel
Four Points by Sheraton Mexico City, Colonia Roma Mexico City

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Mexico City, Colonia Roma?

Four Points by Sheraton Mexico City, Colonia Roma provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Mexico City, Colonia Roma?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Mexico City, Colonia Roma on Feb 22, 2026 start from $237.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Four Points by Sheraton Mexico City, Colonia Roma?

This hotel is situated in Roma Norte within a short 18-minute walk of Paseo de la Reforma and also 12 minutes on foot from Arena México. You'll also find Angel of Independence Monument and Palacio de Bellas Artes within a short drive.

Is parking available on site at Four Points by Sheraton Mexico City, Colonia Roma?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Four Points by Sheraton Mexico City, Colonia Roma have a casino at the property?

No, Four Points by Sheraton Mexico City, Colonia Roma doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Mexico City, Colonia Roma?

No, there is no indoor pool at this hotel.

Is Four Points by Sheraton Mexico City, Colonia Roma a good place to stay for couples?

Amenities that appeal to couples at this hotel include a comfy mattress, Netflix, and free Internet access.

Does Four Points by Sheraton Mexico City, Colonia Roma have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Mexico City, Colonia Roma have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Mexico City, Colonia Roma serves buffet breakfast each morning for a surcharge from its restaurant.

Will Four Points by Sheraton Mexico City, Colonia Roma allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Four Points by Sheraton Mexico City, Colonia Roma for a fee of MXN 3000.00 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Four Points by Sheraton Mexico City, Colonia Roma?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Four Points by Sheraton Mexico City, Colonia Roma?

The closest major airport to Four Points by Sheraton Mexico City, Colonia Roma is Benito Juarez International Airport (MEX), which is 7.1 mi away (24 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.2 mi away (61-minute drive).

Are there rooms with balconies at Four Points by Sheraton Mexico City, Colonia Roma?

Yes, some guestrooms at Four Points by Sheraton Mexico City, Colonia Roma offer a balcony and may feature city views.

Does Four Points by Sheraton Mexico City, Colonia Roma have a wedding venue?

Take advantage of the wedding venue at Four Points by Sheraton Mexico City, Colonia Roma if you plan to say "I do" during your trip.

Four Points by Sheraton Mexico City, Colonia Roma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 283 out of 479 reviews
Rating 8 - Good. 132 out of 479 reviews
Rating 6 - Okay. 39 out of 479 reviews
Rating 4 - Poor. 16 out of 479 reviews
Rating 2 - Terrible. 9 out of 479 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Osvaldo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel located in the center of Colonia Roma. Safe neighborhood, variety of dining options, friendly staff and close to major important locations in Mexico City. Rooms are modern, very clean, with many amenities and overall safe.
Stayed 3 nights in Sep 2025

8/10 Good

Beatriz

Liked: Cleanliness, property conditions & facilities
Clean room, location, and the staff very kind. I was assigned a room. without window which for me it is.a big.no. I want to thank Paola at the front desk for her prompt assistance changing my room. I also want to thank Carlos at the.bar for his kindness.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Oct 2025

10/10 Excellent

Dominic

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location . Safe neighborhood with lots of bars and restaurants. Easy to walk to nearby Condessa which was equally as nice. Staff very friendly, bar was good and so was breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Felt very safe! Clean rooms, friendly staff
Stayed 2 nights in Sep 2025

6/10 Okay

Luca

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Bad check-in experience

Arrived at 2:40 pm, check-in was at 3 pm, but the front desk refused to let me in the room for just 20 minutes early. Asked for an upgrade due to booking issues and my status, but it was denied without even checking availability. Poor check-in service. The AC did not cool properly and the bathroom was clogged.
Stayed 2 nights in Sep 2025

6/10 Okay

Roberto

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bad check-in experience

Arrived at 2:40 pm, check-in was at 3 pm, but the front desk refused to let me in the room for just 20 minutes early. Asked for an upgrade due to booking issues and my status, but it was denied without even checking availability. Poor check-in service. The AC did not cool properly and the bathroom was clogged.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nelsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente!

Very clean and safe environment with excellent authentic Mexican breakfast buffet. Loved our stay here and highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ross

Traveled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
There are a lot of restaurants and bars close by
Stayed 5 nights in Jun 2025

10/10 Excellent

Chela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lexus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Mehreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

ABELARDO

Stayed 3 nights in Jun 2025

10/10 Excellent

glory mae

Stayed 3 nights in May 2025

6/10 Okay

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Henry, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeriza, Upper Montclair

Stayed 3 nights in Apr 2025

10/10 Excellent

Marisela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean.
Stayed 4 nights in Apr 2025

2/10 Terrible

Mayra

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Our first time at this location to start the shower floors are uneven and slippery unsafe my friend had a fall. The glass shower came loose and was about to fall and shatter.
Stayed 4 nights in Apr 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at this property in Roma Norte!
Stayed 3 nights in Apr 2025

6/10 Okay

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gisselle

Stayed 5 nights in Mar 2025

10/10 Excellent

CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

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