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Exe Suites San Marino Hotel

3.0 out of 5.0

Recent guest reviews

The hotel is clean and safety area, the bathroom is old, bat claen, rhe restaurant downstars isnt good, my husband get sick, infront there is La Casa de la Abuela I do recomend that one.

The wifi barely worked and was even terrible on their computers in the "business centre." I put the towels on the floor two days in a row indicating I wanted them changed. The cleaning staff just kept hanging them back up. I am positive they were never changed.

Very convenient location near the Angel. The rooms need updating. Somewhat Spartan. Better linens and towels would help. I will stay there again.

Great location, breakfast expensive but ok, you have to pay parking

Good experience, great location and price, too much to do nearly just steps away. highly recommend

beds were undone, had to get keys renewed/scanned 4 times in 2 days

Good hotel with a great staff and very good location. The hotel is very clean. The room was good but the AC did not work properly

i bought a package that includes breakfast and when we checked at the reception they said they don't have it. We like to stay at hotels -suites. to be a suite, really lakes off it. the utensils are very very poor. just plates and 2 cups ha! some spoons hahaha! carpet has a big spot, but the room was very clean! Best of all, the Location! staff is very nice and helpful too! No parking, they charge 150 pesos p/d. In our last day we found a Parking that charges 60.00 p/d. Making some arrangements we will come back!!

If you enjoy the amenities of a multicultural city ... staying at this hotel is a great experience. You can just walk to great restaurants and if you want to learn about Mexico. You can just walk to Chapultepec park and visit wonderful museums or just enjoy walking in a luscious green park. And ... Your credit card will not suffer when you charge the low cost of this hotel. However, the hotel needs to have all carpets changed and may be replaced with tiles to look cleaner. It was clean but the carpets have seen better times. The personal was nice and friendly while not intruding in your day. In summary great value and FANTASTIC location

The hotel is located by many restaurants and by the Angel de Independencia. The rooms were very old looking and bed hard as a rock. It is ok for the money. You get what you pay for and i most likely will not stay here again.

I have stayed here several times - this is my first review. I will continue to stay here as it is right down the street from the Angel and with easy access to key parts of the city (Centro, Polanco, etc). The hotel could use some touch ups and the bathrooms need to be refurbished, but for the price it is great. Staff is friendly and helpful. Suites have nice kitchen for long stays and a perfect set up for working - table with chairs and sofa. There is the BEST restaurant downstairs "El Mexicano." Large screen TVs for soccer fans and at night some great live music (Salsa, Mexican Country, etc). Food is excellent. If you continue down the street (Lerma), there are a number of excellent restaurants on boths sides of the street, mostly Argentine or Uruguayan fare, but also plently of local cuisine. If you want 4-5 star luxury head elsewhere, but if you are looking for value, comfort and location STAY HERE!

great location, spacious rooms nice staff very helpful loved it!

excellent location!!! very comfortable suites, great view of the El Angel Independence monument. loved it

The San Marino Suites Hotel claims in its internet advertising to be a five star property; in my considered opinion it does not even rate two stars. The hotel’s good points are its location, close to Reforma Avenue and the Zona Rosa, and, a friendly staff who are helpful within the limits of their understanding of the English language. Those ARE the good points! Now for the reality... The hotel is old, approximately 40 years according to one of its staff; it has not been well maintenance and that lack of maintenance shows in many ways; you only have to look at the old marble floors in the two elevators, they are cracked and the dirt in the cracks is very evident. The hotel is situated on a corner lot where to busy streets connect. The traffic noise was highly audible in my suites, prevalent night and day. The sound of sirens on police and emergency vehicles seems to be an almost constant blaring noise many hours of each and every day and night. In addition, at night, the raucous noise rising from the hotel’s outdoor restaurant and bar lasts well past the midnight hour. The hotel is superficially clean, but when one checked carefully it was evident that many areas were only surface clean and had not carefully been inspected by management in decades. The so-called kitchenette i my suite was much outdated and the areas immediately surrounding the rims of the two cooking burners located in the counter was dirty, and, the bowls under the burners, in addition to being ancient show evidence of not having been properly cleaned in many years. The carpet in my room was significantly dirty in a number of high traffic areas. The dining area contained an old, not very clean wooden table, old glass marks were very evident, and two wooden chairs. The couch in the living room was another ancient, uncomfortable piece of furniture covered in faded and not very clean brocade. The Queen size bed in my suite was possibly the worst hotel bed that I have ever slept in; (it had looked nice in the publicity photos) it was very hard and many of the coil springs could be felt through the thin mattress cover. The laminate floor in the bedroom portion of my suite was chipped in places and there are visible quarter inch gaps between the ends of several of the boards. The hotel advertises free wireless internet; yes, it is free, but not reliable! i.e. On one Sunday whilst I was there (October 7th ) it was not available for the better part of the day; further when it was available it was very slow both in connecting and downloading. The satellite TV is a joke... The ancient 20 inch color set in my room could receive a number of channels, but, the reception was so poor that it was not worth attempting to watch. And, the advertised DVD plater and clock radio were nowhere in evidence. I enquired of the staff in the hotel’s reception area as to why the hotel could get perfect TV reception in the bar but not in the guests suites, the staff could not answer that question. In my many years of traveling I have stayed in many older small hotels that have been meticulously cared for and older furniture lovingly cared for and restored, unfortunately this was not one of them. Never again! I had booked to stay at this hotel for 18 nights, I left after 11 nights. I would rate the hotel one (1) on a scale of one (1) to five (5). Ancient Curmudgeon

It was very well situated in the middle of the city

Comfortable for when your on a long business trip. Everything is walking distance

I have been staying at this hotel for years. It is an excellent place with lots of comfort and very clean. It is nicely and simply decorated. It needs some touch ups here and there but I believe that when one leaves suggestions for improvement they take them into account. Ideal for long stays for families with children, couples and singles. There is an excellent yoga studio (YOGA UNO) on "Río Nazas" for those who like practicing yoga, plus you can learn some Spanish by following the class in Spanish. Some suites have view to the Angel, I prefer no rugs and non smoking suites but they have both.

The hotel is walking distance to the Angel of Independance, a national landmark. Unfortunately, this proximity makes traffic a nightmare, and even while in the room you will hear plenty of car horns during most of the day and evening. Mattresses are hard, but the room was a good price for the central location, and had ample space. Restaurant was under construction, and their replacement buffet was horrible.

The only thing i can say its they need to update the beds they are a little to hard to sleep everything us its a good hotel. Great location :)

The location and the hotel itself were fantastic. Walking distance from the subway, close to everything. For the money this place is difficult to beat.

Room options

Triple Room, 3 Twin Beds

Queen 1 | Sleeps 4

Room, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Exe Suites San Marino Hotel

Everyone (3) Business (9) Couples (6) Family (2) Other (8) Friends (1)
4

clean, nice and safety area.

Everyone

The hotel is clean and safety area, the bathroom is old, bat claen, rhe restaurant downstars isnt good, my husband get sick, infront there is La Casa de la Abuela I do recomend that one.

By , from kentwood, Michigan on Feb 13, 2017

2

they don't change the towels here & wifi hardly wo

Everyone

The wifi barely worked and was even terrible on their computers in the "business centre." I put the towels on the floor two days in a row indicating I wanted them changed. The cleaning staff just kept hanging them back up. I am positive they were never changed.

By , from Canada on Nov 11, 2016

4

great location. the rooms are a bit shabby.

Everyone

Very convenient location near the Angel. The rooms need updating. Somewhat Spartan. Better linens and towels would help. I will stay there again.

By , from boston on Apr 11, 2016

3

great location

BusinessTravelers

Great location, breakfast expensive but ok, you have to pay parking

By on Sep 3, 2015

4

good

BusinessTravelers

Good experience, great location and price, too much to do nearly just steps away. highly recommend

By on Apr 10, 2015

3

great locationt

LGBT

beds were undone, had to get keys renewed/scanned 4 times in 2 days

By on Jun 30, 2014

4

good hotel

LGBT

Good hotel with a great staff and very good location. The hotel is very clean. The room was good but the AC did not work properly

By on Mar 16, 2014

3

dissapointed

Couples

i bought a package that includes breakfast and when we checked at the reception they said they don't have it. We like to stay at hotels -suites. to be a suite, really lakes off it. the utensils are very very poor. just plates and 2 cups ha! some spoons hahaha! carpet has a big spot, but the room was very clean! Best of all, the Location! staff is very nice and helpful too! No parking, they charge 150 pesos p/d. In our last day we found a Parking that charges 60.00 p/d. Making some arrangements we will come back!!

By on Mar 1, 2014

4

perfect location-great value

Couples

If you enjoy the amenities of a multicultural city ... staying at this hotel is a great experience. You can just walk to great restaurants and if you want to learn about Mexico. You can just walk to Chapultepec park and visit wonderful museums or just enjoy walking in a luscious green park. And ... Your credit card will not suffer when you charge the low cost of this hotel. However, the hotel needs to have all carpets changed and may be replaced with tiles to look cleaner. It was clean but the carpets have seen better times. The personal was nice and friendly while not intruding in your day. In summary great value and FANTASTIC location

By on Dec 12, 2013

2

great location needs updating

Couples

The hotel is located by many restaurants and by the Angel de Independencia. The rooms were very old looking and bed hard as a rock. It is ok for the money. You get what you pay for and i most likely will not stay here again.

By on Nov 14, 2013