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DoubleTree by Hilton Hotel Mexico City Santa Fe

3.0 out of 5.0

Recent guest reviews

Everything was good! Amazing experience at DoubleTree - great staff and a very peaceful place to start your business trip! I would recommend to spend few days previous to your meetings in order to get to know the fantastic city!

clean and well located, safe area where you can even walk to the shopping center and the various restaurants that you can find all around, it is not close to the airport, but definitively a good option if you have to go to this area. Rooms are comfortable and hotel services are good

An exceptional Double Tree in Sane Fe Mexico. Great location, with friendly engaging team members of the hotel who go the extra distance to help with guests. A great location for Sante Fe, as close to shopping center and offices.

Great in everything, great service, clean rooms, outstanding staff, great food, its happy hour is the best I have been. its geograficall location is really great, close to business office buildings as well as food places and even the commercial mall.

Great location for business around the Santa Fe area, otherwise it's far from city center and airport! Fantástic breakfast with many local options to enjoy the great Mexican flavor! Room it's very confortable and the internet works fine!

The AC control did not work and the staff was not able (although they made several attempts) to fix it. It was freezing cold and the fan was at full speed. I was there with a group and I was not the only one with this problem. Breakfast is OK, but not great. Staff is friendly, but not really able to fix problems. I am sure, that this AC problem did not occur the first time. Most likely a management issue.

Spent 1 week at hotel in Mexico City....beautiful rooms, efficient and courteous staff and great food! Conference room was great and service was high quality! I would recommend for business meetings and for traveling employees!

My visit was for the business. Today is the second day. So far i liked the hotel. Staff are very helpful and friendly. My room is very nice with 2 beds as my friend are staying with me. Bed are very comfortable and pillow is just too good to make you fall asleep. Today i had first breakfast and love the healthy options, fresh juices fresh fruits are awesome.

Great view, private and secure, best place I have found to be in Santa Fe Mexico City,,, at about 30 min from city center, I'll go back with out thinking about it too much.. breakfast isnpremium, pool isnpremium. Rooms city view

All personnel from all areas is customer satisfaction focused. I received wonderful treat and so respectful feedback always from everybody. I congratulate Hilton for having this personnel as real assets for your brand.

Room options

Room, Non Smoking (2 DOUBLE BEDS)

Full 2 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Executive Room, Non Smoking (2 DOUBLE BEDS)

Full 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 85 reviews