Distrito Capital4.0 out of 5.0
Recent guest reviews
This hotel was nothing short of amazing!! I read a few reviews before I booked and decided to go ahead w this hotel. After I booked, I started to really dig, read some really horrible reviews about this place such as rude hotel staff, things being stolen by staff, noisy rooms, etc. I tried to cancel my reservation after reading the bad reviews but because I did a vacation packages, jet blue refused but t I am extremely glad I didn't. I am writing this review to tell those really interested in this hotel, GOOOO!! What I read & WHAT i EXPERIENCED WAS COMPLETE POLAR OPPOSITES. This hotel was AMAZING! Beautiful property, STELLAR VIEWS, spacious rooms, Huge tub, can easily fit 4 ppl , sound proof rooms,heated infinity roof top pool & hotel staff was really courteous...all around, absolutely fabulous property! Hotel staff literally saved our trip from ruins. My Fiance left our room key in door while we stepped out for the day. (perfect time to rob us blind) House keeping found it & returned it to the front desk. I also read some reviews that hotel transportation was too pricey so we decided to do uber instead. We ordered a Uber pool to Andy Warhol museum, cost $40 to go. our uber returning, by passed us, never called and charged us $30 for the inconvenience. we booked another uber cost us like $40. one day cost us $100 plus not to mention the hassle. Our 2nd day, we booked with uber same thing, this time, driver by passed us twice. the 3rd uber broke down with us within the 1st 30 minutes of our 1hr 30 minute drive to the pyramids. Our driver spoke zero English. When he broke down, he told us to get out and find another ride in the middle of now where, with no cash, no service, no WiFi & to book another uber. I demanded the driver call the hotel who promptly sent over an English speaking driver within 15 minutes. We were escorted in an AUDI A6 for the rest of our trip like a BOSS!! lol. I would recommend to book your rides with the hotel ($60 per person/ per day) it is a bit pricey but was well worth it in the end becausewe did not have to worry about transportation for the rest of our stay. or find a day trip that includes transportation, but most excursions only pick up from hotels located downtown. This hotel is minutes (like 15 steps ) away from shopping and yummy restaurants like the Palm, etc. The mall is like a 10 min walk. Only down side is this hotel is in Sante Fe- great location, really safe area, police patrols the area at all times, but far from teotihuacan -where the pyramids are located. So for two days we had to commute an hr 30 minutes each way, each day. If the drive is not a problem for you, book this hotel. Want Romance, book this hotel. Want a contemporary, book this hotel. Want a hotel different from the norm- BOOK THIS HOTEL. WILL DEFINETLY BE BACK FOR ROUND 2!
It was my first experience in a design hotel and I absolutely loved it. Waking up with the Santa Fe skyline in front of you is an amazing experience. The staff is very friendly and everything is very fancy, including the breakfast buffet is presented with much style and design. It was a bit cold to swim in the pool, but it looked great! The Santa Fe shopping centre is only a ten minutes walk away!
The room was $125 and we had beautiful city views. The room has modern finished and it makes you feel trendy. They have black out blinds that are electrical and even an aux cord to play music through out the entire room. Take your iphone to aux adapter lol. The room service was excellent and my over all stay was amazing. Will definitely be returning
I stayed here for business, and found the hotel to be a wonderful, refreshing break from the norm. The mix of trendy retro and new, modernism was really enjoyable. My room was huge, and had an incredible corner view to the North and West. The ceilings were among the highest I can remember having in a hotel, which gave the room a very open and free feeling. The use of old physical keys, not plastic cards, was kind of fun. Even the phone in the room (see picture with this report) was retro, yet new. Pointed towards the city, the bed had an incredible view of everything around. Most of the windows also had a cushion seat, to lay down, enjoy the view, and maybe more if you brought a significant other! If you can manage to get any work done, the desk has an incredible view of the city as well. Even the bath tub was huge and wonderful. Made of tiles and with unique hardware, it was really unexpected. The only two weird things that I consider negatives are the location of the toilet, and the lack of heat. Strangely enough, the toilet is nowhere near the shower, sink, closet, or bath tub. Instead, it's on the other side of the room, near nothing. This is unintuitive, and a bit inconvenient in the morning. When visiting in October, Mexico City can be a bit chilly. After talking to the hotel, I learned that the only source of heat they could offer was tiny space heaters. So they provided 3 of them to try and heat the room. However after having them all on full for 4 hours, there was barely any change. The huge size of the room, combined with the high ceilings (heat rises) means it's almost impossible to heat it. The staff was nice, though, and very accommodating wherever they could be. I also found the pool area (see picture) to be really appealing. I could tell that the pool was heated, and good for all weather. Overall, I think this hotel is a great choice for warmer weather or naturally hot-blooded people in the Sante Fe area of Mexico City. It's close to many restaurants, and is definitely a break from the typical hotel room.
We choose this nice hotel to stay after our wedding day. Some members of our family stayed with us since we invited them as well. During the booking process Silvia Vazquez was really nice and helpful at all time. I felt very disappointed when we arrived since no one was there to take our car. We had to go up to the lobby and ask for help. They told us that the mall's valet parking would take care of the car and so they did. Still, no one of the hotel helped us with our baggage. Just like a hostel we had to carry our baggage. The lady at the front desk apologized to us as well as the hotel manager. They even sent us a bottle of wine and some dessert to our room. There where a couple of issues during our stay and the staff was willing to help at all times. Still, the service is not the best. If you want your included breakfast as room service, the hotel needs to have problems with the hot water so they can do it. You need to wait all morning to have a new room so you can take a shower with hot water. Even when the staff was trying to help, this is supposed to be a luxury hotel and these kind of things should not happen. At the end when we were trying to check out. We where supposed to wait 20 minutes for someone to help us again with our baggage. After 40 minutes we decided to come down on our own. Once again the lady at the front desk apologized and told us that there is just 1 man to help with luggage for a 30 room hotel, and he was busy. I think that instead of apologizing for every mistake and bad service you should better improve it. The hotel is really beautiful, but I don't want to come back.
This hotel has a different touch than your regular hotel, it's minimalistic and it's all black and white with a touch of yellow, love the idea. Rooms are huge and you get a huge window to see the city. The only bad thing is that in traffic hours you get to hear the street traffic that as you know mexico city has plenty. Room service not great but thanks to its location you can get to really good restaurants that are near.
A wonderful design hotel in Santa Fe. The service was great and the design is really something that you do not see in an average hotel and the view from the rooms are excellent. I very much recommend this hotel
Stayed here over the course of an extended weekend in Mexico City (first time ever in Mexico)! Main reason was specifically to stay at a Design Hotel associated with SPG, but very, very happy with the selection. A part of Groupo Habita Hotels, Distrito Capital has rooms all on the 25-28th floors of a (I believe) 28 floor building in the Santa Fe area of Mexico City. With wonderful staff, a beautiful view, unbelievable complimentary breakfast, and an outdoor freaking pool apparently a rarity in Mexico City). For those that may frequent, apparently each room is different. Always need to try other hotels especially in a city as large as Mexico City, but if I make it back more than once (count on it) I’ll be returning here.
This is really a sad review for me to post because it would have been 5 stars up until the very end. Pros: 1) They upgraded me to a junior suite for free. The view was impeccable. Like Bill Murray in Lost in Translation. 2) Speakers in the room connected also in the bathroom. Smart. 3) Well appointed amenities. 4) 60 mbps download speed on the internet. As someone who lives in Puerto Vallarta, this just doesn't EXIST anywhere in the country. Now for their downfall... Cons: 1) I lost my ticket for my car. I called downstairs and the woman told me I would have to come down. She interrupted me as I asked her to phone down and get the process moving so I wouldn't have to wait. I had a plane to catch and if you've ever driven in Mexico City, you know...it's HELL. I came downstairs, went to valet...they marched me back to her. Clearly, she had said nothing to them. Then the parking guy told me there would be an extra charge...10 minutes later he comes back to tell me $250 pesos for the lost ticket. Jesus. I say, take it off the tip I overpaid on my bottle of wine from the night before. The receptionist can't find this bottle of wine. She spends 5 more minutes on the phone trying to figure it out. I say just bill me...I need to get my car. The valet walks me to another attendant and I have to explain, yet again, that I need my White Prius. The receptionist comes down. They tell me to pay the other guy. After all that, wouldn't you know, they didn't even look for any of the identification I told them about in the car? What a ripoff and terrible way to leave a customer at the end of what would have been a great experience.
We booked a 'superior queen' room for 2 nights this past weekend to celebrate my birthday. While we live in DF, we opted for this hotel because of its pool, terrace, seemingly nice bathrooms, and being out of the way. We got few of those amenities and a lot of problems. For starters, the biggest issue was the stench of sewage that began our first evening when we used the bathtub. It began slowly and remained in the bathroom for the evening. We didn't complain to management thinking it would go away. Well, the next morning at 7AM, I was awoken to the stench of sewage, which had filled our room and was so overpowering it woke us up. The front desk associate, Mary Carmen, sent housekeeping to use ammonia - simply swapping the foul smell for the chemical smell of ammonia. Neither were pleasant. By the end of the day, the sewage smell had continued. Alejandro at the front desk responded promptly again with ammonia, but this time it was too much. The smell of a chemistry experiment was dizzying and forced us to change rooms to #17, which was fine. It has two US double-sized beds, a functional bathroom, and better views. I recommend #17 over #20 for this alone. Needless to say, regardless of the nice room change, we weren't offered anything else to improve our stay. Indeed, both the night front desk associate (a very professional and welcoming man named Alejandro) and morning associate said that they aren't empowered by management to do anything more than change rooms. While I wasn't looking for freebies, I was looking for something to improve my experience considering we had booked this hotel for the amenities in the bathroom/bedroom and the pool/terrance, which was blocked off for a private party all day Saturday thereby eliminating any outdoor space at the hotel. I was - and 2 days later - still feeling quite inconvenienced from this stay. Adding salt to the wound was the supercilious attitude of Mary Carmen at the front desk who either hates her job or has absolutely no power to address guest issues. She constantly had a sour face and exuded an aura of not wanting to deal with the issues we were having. Other things to note at this property: the coffee tastes like it was filtered through a jock strap and the breakfast buffet would leave even a small child hungry. Not to mention that the buffet is a complete rip off of $198MXN/person. When we walked in to inquire about it, we were presented with a buffet that featured 3 rolled up slices of jamon serrano on a plate. I not only balked at the price/quantity of food ratio, but at the sheer gall of this hotel to so obviously rip off their clientele. Lunch is actually decent - the arrachera sandwich is good - but it is pricey. Completely forget about room service, which lives up to the stereotype of being overpriced and revolting. I ordered orejas and a chocolate muffin with room service only to be served food that tasted recently defrosted. Beware of the pool parties that the hotel hosts. There was on Saturday - for which we couldn't access the terrace unless we wished to join the party (wristbands required). We walked to look into the bar to see how the party was out of curiosity. At the moment of climbing the 4 stairs to the bar, a drunk woman with a flat-brimmed hat fell down 2 more stairs leading from the bar, nearly slammed into me while I stood against the wall at the top of the stairs, and then proceeded to trip over her very high heels and fall face-first down the stairs. Drunk beyond recognition, she clearly was unfazed by her topple and her boyfriend and her managed to drag themselves one after the other through the hotel clutching their booze. Classy party for a not-at-all cheap hotel. In the end, the manager did offer us a weekend stay in a 'top category' room at Distrito Capital based on availability, I am highly unsure I want to step foot in this hotel ever again - let alone any other Grupo Habita property. This was my third stay (after Casa Fayette in GDL and Habita MTY) and simply don't see the value in them. I am disappointed, disgusted, and feeling ripped off from my short stay this weekend and would advise all those considering staying here to reconsider.
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
- Outdoor pool
Distrito Capital places you within a short walk of Centro Santa Fe and within a mile (2 km) of Ciudad de los Ninos. This 30-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking. It's also near Expo Bancomer Santa Fe and Teatro Zentrika.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with continental breakfast, available for a fee from 7 AM to 11 AM.
All of Distrito Capital's 30 rooms are air-conditioned and have an array of amenities, including minibars, free local calls, and free bottled water. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. In-room massages are available, and other amenities include safes and desks.
At Distrito Capital, guests enjoy an outdoor pool, a fitness center, and a rooftop terrace. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for USD 50 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this boutique hotel include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 133 reviews