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Hotel Del Prado

Property class: 3
VIP Access

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Photo gallery for Hotel Del Prado

A hotel reception area with a marble floor, a reception desk, and a pillar with two potted plants.
Property video
A modern gym with various cardio and strength training equipment, large windows, and a clean, polished floor.
The entrance of Hotel Del Prado with a large sign, steps leading up to the entrance, and a well-maintained hedge in front.
A neatly made bed with a patterned bedspread and pillows, a dark headboard, and a small bedside table with a vase of dried flowers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Av Marina Nacional 399, Mexico City, CDMX, 11300
  • Place, Pemex Executive Tower
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪17 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a round wooden table with a vase of flowers, a television, and a chair.

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(20 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

A neatly made bed with a patterned bedspread and pillows, a dark headboard, and a small bedside table with a vase of dried flowers.

Standard Room, 1 King Bed, City View

7.4 out of 10
Good
(16 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Miguel Hidalgo, Hotel Del Prado is within a mile (2 km) of popular sights such as Angel of Independence Monument and Paseo de la Reforma. This 357-room, 3-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Mexico City and also close to Palacio de Bellas Artes and Zócalo.

What's nearby

  • Pemex Executive Tower - 7 min walk - 0.4 miles
  • Paseo de la Reforma - 17 min walk - 0.9 miles
  • Angel of Independence Monument - 17 min walk - 0.9 miles
  • Reforma 222 - 19 min walk - 1.0 mile
  • Avenida Presidente Masaryk - 19 min walk - 1.0 mile

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Normal Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tortas Daris - ‬2 min walk
  • Hotel del Prado
  • ‪La Siembra - ‬5 min walk
  • ‪Beer Stop - ‬7 min walk

About this property

Hotel Del Prado

Guests of Hotel Del Prado enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is MXN 90 per day, or you can take advantage of the shuttle from the hotel to the airport (available 24 hours) for MXN 350 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Coffee makers, safes, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Secured, covered self parking on site (MXN 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 380 to 420 for adults and MXN 180 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • El Cafe

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 925
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 925

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 600.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 380 to 420 for adults, and MXN 180 to 250 for children
  • Airport shuttle fee: MXN 350 per vehicle (maximum occupancy 4)
  • Covered self parking fee: MXN 90 per day
  • Early check-in fee: MXN 925 (subject to availability)
  • Late check-out fee: MXN 925 (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Del Prado Hotel
Del Prado Hotel Mexico City
Del Prado Mexico City
Prado Hotel Mexico City
Prado Mexico City
Del Prado Hotel
Hotel Del Prado Hotel
Hotel Del Prado Mexico City
Hotel Del Prado Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Hotel Del Prado?

Hotel Del Prado offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Del Prado?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Del Prado on Nov 5, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Del Prado?

This hotel is situated in Miguel Hidalgo within a short 17-minute walk of Angel of Independence Monument and also 18 minutes on foot from Paseo de la Reforma. You'll also find Palacio de Bellas Artes and Zócalo within a short drive.

Will I be able to park at Hotel Del Prado?

Yes, secured parking is offered for MXN 90 per day. Wheelchair-accessible parking is also available for guests.

Does Hotel Del Prado have a casino at the property?

No, Hotel Del Prado doesn't have a casino.

Will I find an indoor pool at Hotel Del Prado?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Del Prado?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Are there hot tubs at Hotel Del Prado?

No, this hotel doesn't have a spa tub.

Does Hotel Del Prado have a restaurant with a breakfast menu?

Yes, Hotel Del Prado serves buffet breakfast for a surcharge each morning at El Cafe.

Will Hotel Del Prado allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Del Prado.

Are there connecting rooms at Hotel Del Prado?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Del Prado?

The closest major airport to Hotel Del Prado is Benito Juarez International Airport (MEX), which is 8.5 mi away (20 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 25.8 mi away (52-minute drive).

Can I book a room with a balcony at Hotel Del Prado?

No, you won't find guestrooms with balconies at Hotel Del Prado.

Does Hotel Del Prado have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Del Prado.

Hotel Del Prado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 979 reviews
Rating 8 - Good. 254 out of 979 reviews
Rating 6 - Okay. 142 out of 979 reviews
Rating 4 - Poor. 49 out of 979 reviews
Rating 2 - Terrible. 45 out of 979 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great 15 mins away from everything !
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very helpful , clean hotel ,perfect location.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and people were great but room was ok.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel regular calidad
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Definitely stay here on my next trip
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, safe area, hotel connects to a shopping center with many stores and movie theater. The only thing was the shower water was only lukewarm the entire time, which made showering a little uncomfortable.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for couple of days stay.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
everything was awasome
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Todo excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room were clean and well maintained. Very quiet. They did ask for Identification of every guest staying in the hotel which was new to me including children asking for their CURP which is a unique Identification number. Something i have not experienced at any other stay. Other than that, stay was great. Love the check-out hours. They let check out up to 2pm which is great if you’re not an early bird…
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, we have used this hotel for 10+ years straight, the rooms are old but it is clean and their hotel staff is very polite and will go out of their wat to make you feel welcome and appreciated. We will come back next year.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous service
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Genial
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

Excelente!
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Excellent staff and good location. Gave only 4 stars because the water pressure was weird and we had to change rooms on the last night of our stay due to a water leak and in that second room the a/c unit was not working properly. Fortunately it was a cool night and we didn’t need a/c to cool down the room
Stayed 6 nights in May 2025