City Express Ciudad de Mexico Aeropuerto

Located within a short ride from the Airport. Nice breakfast. Spacious room and overall nice building. I called to schedule the free shuttle from the airport but the phone was never answered so, I took an Uber for less than $3 USD. When I was trying to sleep I could hear some noise from the hallway outside the room.

Very conveniently located near the airport, with shuttle service that you can arrange before arrival. One thing to consider, not because of the hotel itself, but due to location, at peak hours it may take you a long (really long time to get there).

I was clean, looks new just the location is kind of weird but I believe it was safe.

Good facility. Clean rooms, and great service. Staff really helpful and free airport shuttle to the airport.

I like the rooms nice and spacious. The cleanest of it. I didn’t like it had no pool. The stay was pleasant.

There were issues with the AC system. They sent maintenance and cleaned the air filters. Worked flawlessly after being cleaned. We returned to same hotel after another trip in Mexico and had issue with AC system in different rooms. Definitely need to work on AC systems in their rooms.

It's clean, quiet, modern, close to airport, and the free shuttle was great.

Personnel were not very friendly and were careless

When I arrived at the airport, I called the hotel administration many times for the shuttle to pick me up. They kept telling me that it will be there in 20 minutes. It took the shuttle one hour to arrived. While driving to the hotel, the driver made a quick stop to pick up 3 more people out of the street. These people looked local to me, not tourist. Before we got to the hotel, the driver dropped and got paid by these people. I was concerned about this driver. In the morning I asked someone at the concierge, they said that is not allowed by any hotel shuttle driver. I was scared and disappointed. Apparently, the driver was doing side job. Hope they take this manner seriously.

Will stay again was a nice place to sleep. Very quiete

Terrible experience scheduling the shuttle. I called them to ask for the transportation, they told me to be in door #6 because the shuttle is almost there. After 25 minutes I called them back and they said: oohh the shuttle will be there in 30 more minutes, so keep waiting in he cold weather. Terrible lack of communication.

Arrived late at night before an early flight. It was a spotlessly clean, modern, comfortable hotel with friendly service.

The staff was welcoming, friendly and bi- lingual. They assisted in printing my boarding pass and provide free shuttle to the airport. I enjoyed walking around the very vibrant area with all of the street vendors near the subway.

Is a very very clean hotel with a very friendly crew, willing to help you for anything you ask for it. Also very convenient for shopping, you can find almost everything around this area, cars dealers, shopping malls, retailers store, gas station, movie theater and of course very close to the airport

Stayed here as it was close to airport in CD.MX. Arrived on a late night flight and was renting a car from the airport the next day. The staff was amazing. The room was clean. The windows had blackout shades. The bed was a bit firm for me, but didn't keep me from sleeping. The only thing some might not like are the planes flying overhead. It got a bit noisy, but didn't bother me because i was expecting it. This hotel is right by the airport; there will be airplane noise.