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Casa Prim Hotel Boutique

4.0 star property
Colonial hotel with spa services and a 24-hour front desk
VIP Access

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Photo gallery for Casa Prim Hotel Boutique

50-inch flat-screen TV with cable channels, TV
Reception
50-inch flat-screen TV with cable channels, TV
Elite Double Room Single Use | Premium bedding, down comforters, Select Comfort beds, in-room safe
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle General Prim, 72, Col. Juarez, Mexico City, CDMX, 6600
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Museo de Cera
    ‪3 min walk‬
  • Place, Monument to the Revolution
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Master suite con tina

Master suite con tina | Premium bedding, down comforters, Select Comfort beds, in-room safe

Master suite con tina

8.0 out of 10
Very good
(1 review)
  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room Single Use

Elite Double Room Single Use | Premium bedding, down comforters, Select Comfort beds, in-room safe

Elite Double Room Single Use

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 6 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, Select Comfort beds, in-room safe

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • 14 bedrooms
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, Casa Prim Hotel Boutique is within a 5-minute walk of Paseo de la Reforma and within 15 minutes of other popular attractions like Monument to the Revolution. Each of the 23 rooms at this 4-star hotel includes a fenced private yard, an espresso maker, and a flat-screen TV.

What's nearby

  • Senate of the Republic - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Museo de Cera - 3 min walk - 0.2 miles
  • Monument to the Revolution - 7 min walk - 0.4 miles
  • Reforma 222 - 8 min walk - 0.5 miles

Getting around

  • Mexico City Buenavista Station - 10 min drive
  • Cuauhtemoc Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Starbucks Prim - ‬1 min walk
  • ‪The Duke of Lisbon • Public House - ‬1 min walk
  • ‪Lucerna Comedor - ‬2 min walk
  • ‪Azúcar y Sal - ‬2 min walk
  • ‪Parker & Lenox - ‬1 min walk

About this property

Casa Prim Hotel Boutique

Colonial hotel with spa services and a 24-hour front desk
Guests of Casa Prim Hotel Boutique enjoy access to free WiFi in public areas, meeting rooms, and spa services. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include laundry facilities, a communal living room, and a water dispenser.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and pillow menus ensure a restful night. Private fenced yards, espresso makers, and free local calls are also standard.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 1901
  • Colonial architecture
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Casa Prim Hotel Boutique Mexico City
Casa Prim Boutique Mexico City
Casa Prim Boutique
Casa Prim Hotel Boutique Hotel
Casa Prim Hotel Boutique Mexico City
Casa Prim Hotel Boutique Hotel Mexico City

Frequently asked questions

What can I see around Casa Prim Hotel Boutique?

This hotel is situated in Reforma within a short 3-minute walk of Paseo de la Reforma and also 18 minutes on foot from Angel of Independence Monument. You'll also find Monument to the Revolution and Alameda Central less than a mile away.

Is there parking available at Casa Prim Hotel Boutique?

No, there isn't parking available at the hotel.

Is a spa located at Casa Prim Hotel Boutique?

Spa services at the hotel include deep-tissue massages.

Does Casa Prim Hotel Boutique feature a casino on the premises?

No, Casa Prim Hotel Boutique doesn't have a casino.

Is there an indoor pool at Casa Prim Hotel Boutique?

No, there is no indoor pool at this hotel.

Is Casa Prim Hotel Boutique a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as proposal/romance packages.

Are there hot tubs at Casa Prim Hotel Boutique?

No, this hotel doesn't have a spa tub.

Does Casa Prim Hotel Boutique have a restaurant with a breakfast menu?

No, Casa Prim Hotel Boutique doesn't have a restaurant that serves breakfast.

Does Casa Prim Hotel Boutique allow pets to stay free of charge?

No, pets aren't allowed at Casa Prim Hotel Boutique though service animals are welcome.

Are there connecting rooms at Casa Prim Hotel Boutique?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Casa Prim Hotel Boutique?

The closest major airport to Casa Prim Hotel Boutique is Benito Juarez International Airport (MEX), which is 5.8 mi away (23 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 25.5 mi away (52-minute drive).

Are there rooms with balconies that I can book at Casa Prim Hotel Boutique?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy city or courtyard views.

Reviews

Casa Prim Hotel Boutique Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 192 out of 263 reviews
Rating 8 - Good. 46 out of 263 reviews
Rating 6 - Okay. 16 out of 263 reviews
Rating 4 - Poor. 6 out of 263 reviews
Rating 2 - Terrible. 3 out of 263 reviews

Reviews

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great (JR suite) we got the package that came with breakfast each day, quite good but the same every day, which since I liked it was fine. Located a quick Uber to Roma Norte and Centro. Good location, great price, nice room.
Stayed 8 nights in Sep 2025

10/10 Excellent

Karla, South Gate

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very cute and convenient. The staff was very attentive. Would recommend and stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

JOSE CRUZ

Liked: Cleanliness, amenities, property conditions & facilities
We lived the service
Stayed 4 nights in Jun 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Would stay again
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t hesitate on Casa Prim

This was my first time staying in the area. Plenty of places to walk to nearby. The staff was attentive and the overall room experience was excellent. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Sally-anne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good value for money. Rooms a little quirky. Area was safe and walkable to the more upmarket areas. Hotel staff very helpful and friendly and everywhere super clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kasra

Liked: Cleanliness, staff & service, property conditions & facilities
They cover the basics well: comfortable bed, clean bathroom and hot shower. Plus it’s in a convenient area.
Stayed 4 nights in Mar 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Nice hotel great location. Rooftop was closed and the AC was difficult to get to work
Stayed 1 night in Feb 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service
My biggest complaint with this hotel is that they claim to have "Soundproof" rooms and they are anything but. There is an open air bar 2 doors down that has a DJ and the music sounds like it is in the hotel. They moved me from one room to another and the second one was worse due to balconies facing the street side where the bar is. They finally did put me in a somewhat quiet room at the back of the hotel for the last 3 nights. The hotel is cute and the staff is nice but I'm a light sleeper and I specifically booked it because it was falsely advertised as having soundproof rooms. If you have no problem with constant noise then you would probably enjoy this place.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marshel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Prim

The hotel is in a perfect location. It is nice and quite. I loved the staff. Chef Davids food is excellent!
Stayed 4 nights in Jan 2025

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Casa Prim. The location of our junior suite was a little strange- as it was not part of the main building and on the bottom floor of a building next door (want to say it was room 15, but could be wrong). There was half eaten candy in our room when we arrived, which was a bit off putting bc I like everything super clean- but other than that- the room was great. We got some tapas at the rooftop restaurant which weren't very good. Honestly, save yourself money and get street tacos instead. On the last day, the front desk allowed us a late check out as I had a migraine and needed to sleep it off. That was very much appreciated! Overall, we really liked the location as we could walk or take a quick/cheap uber to wherever we were going. The historic center was way to chaotic and crowded for us, so this was a nice, quiet safe location to come back to. I'd likely come back and make sure to reserve a junior sweet in the main building.
Stayed 3 nights in Dec 2024

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The location of this place is perfect many attractions close by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Todo el staff muy atento. Existe una variedad de restaurantes que se pueden visitar. A menos de una cuadra se encuentra un restaurante familiar ‘La Huerta’ muy bonito servicio y excelente comida. Lo que necesiten comuniquenselo al staff y ellos con gusto los ayudaran. Por ultimo, el lugar esta central a varios lugares. En realidad es una location excelente.
Stayed 9 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very antique nice-looking hotel, but rooms with no windows and no desks or tables. Internet poor. I had to pay additional for a room with a window (Premium Suite). It has potential, but the rooms need better furniture and the windows lack, maybe an issue. Overall nice reception stall, nice antique looking, convenient location, but, rooms could use improvements.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room we love everything about the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

RUBEN, SAN JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and chic!
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

vanessa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful; clean facilities. Be sure to enjoy breakfast and/or dinner at their rooftop restaurant. Chef David is fantastic!
Stayed 4 nights in Nov 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, spacious room with full amenities plus! Very friendly staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Little Boutique Hotel

Lovely boutique hotel. Clean. Unique design and decor. Awesome staff. Will definitely stay again.
Stayed 3 nights in Oct 2024

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