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Casa Polanco Hotel Boutique

5.0 star property
Colonial hotel with free breakfast and free valet parking
VIP Access

Choose dates to view prices

Photo gallery for Casa Polanco Hotel Boutique

Suite Polanco | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Interior entrance
Suite Lincoln | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Suite Anatole | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
View from property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Room service
  • Air conditioning
  • Breakfast included
  • Housekeeping

Explore the area

Map
84 Luis G. Urbina Polanco III Sección, Mexico City, CDMX, 11540
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Parque Zoologico de Chapultepec
    ‪12 min walk‬
  • Angel of Independence Monument
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬
VIP Access
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  • Expect exceptional service
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Room options

View all photos for Premier Double Patio View

Premier Double Patio View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Double Patio View

  • 428 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe King Size

Deluxe King Size | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe King Size

10.0 out of 10
Exceptional
(1 review)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Grand Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Polanco

Suite Polanco | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Polanco

  • 538 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Park View

Premier Park View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Park View

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lincoln

Suite Lincoln | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Lincoln

  • 689 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Anatole

Suite Anatole | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Anatole

  • 633 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Patio View

Premier Patio View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Patio View

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Polanco, Casa Polanco Hotel Boutique is within a 5-minute walk of Avenida Presidente Masaryk and within 15 minutes of other popular attractions like Chapultepec Park. This 19-room, 5-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Chapultepec Park - 7 min walk - 0.4 miles
  • Parque Zoologico de Chapultepec - 12 min walk - 0.7 miles
  • National Museum of Anthropology - 19 min walk - 1.0 mile
  • Angel of Independence Monument - 4 min drive - 2.4 miles

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Auditorio Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪Mandolina - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪L'Entrecote - ‬2 min walk
  • ‪Casa Portuguesa - ‬2 min walk
  • ‪Joselo Café - ‬2 min walk

About this property

Casa Polanco Hotel Boutique

Colonial hotel with free breakfast and free valet parking
Guests staying at Casa Polanco Hotel Boutique enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for USD 70 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include coffee/tea in a common area, free use of bicycles, and a library.
50-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Free minibar items, espresso makers, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Veranda

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Colonial architecture
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2022
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 130.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 70 (one-way), (up to 18 years old)
  • Rollaway bed fee: USD 130.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Polanco
Casa Polanco Mexico City
Casa Polanco Hotel Boutique Hotel
Casa Polanco Hotel Boutique Mexico City
Casa Polanco Hotel Boutique Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Casa Polanco Hotel Boutique?

Casa Polanco Hotel Boutique provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Casa Polanco Hotel Boutique?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Casa Polanco Hotel Boutique on Jul 6, 2025 start from $751.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Casa Polanco Hotel Boutique?

This hotel is situated in Polanco within a 10-minute walk of Paseo de la Reforma, Chapultepec Park, and Auditorio Nacional. You'll also find Parque Zoologico de Chapultepec and Antara Polanco less than a mile away.

Is parking available on site at Casa Polanco Hotel Boutique?

Yes, valet parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Is there a spa available at Casa Polanco Hotel Boutique?

Spa services at the hotel include sports massages, deep-tissue massages, aromatherapy, and body wraps.

Does Casa Polanco Hotel Boutique have a casino on the premises?

No, Casa Polanco Hotel Boutique doesn't have a casino.

Is there an indoor pool at Casa Polanco Hotel Boutique?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Casa Polanco Hotel Boutique?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a restaurant.

Does Casa Polanco Hotel Boutique have a hot tub?

No, this hotel doesn't have a spa tub.

Does Casa Polanco Hotel Boutique have a restaurant with a breakfast menu?

Yes, Casa Polanco Hotel Boutique serves free full breakfasts at La Veranda each morning.

Does Casa Polanco Hotel Boutique allow pets to stay for free?

No, pets aren't allowed at Casa Polanco Hotel Boutique though service animals are welcome.

Does Casa Polanco Hotel Boutique have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Casa Polanco Hotel Boutique?

The closest major airport to Casa Polanco Hotel Boutique is Benito Juarez International Airport (MEX), which is 11.3 mi away (33 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is around 23.9 mi away.

Are there rooms with balconies that I can book at Casa Polanco Hotel Boutique?

Yes, some guestrooms at this hotel offer either a furnished balcony or a patio where guests can enjoy park or city views.

Casa Polanco Hotel Boutique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 40 out of 42 reviews
Rating 8 - Good. 2 out of 42 reviews
Rating 6 - Okay. 0 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline, Dallas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best. The hotel is one of the best in Mexico City.,
Stayed 2 nights in Jan 2025

10/10 Excellent

Zhi Hua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I ever been to in my life, incredible service!
Stayed 1 night in Mar 2025

10/10 Excellent

Mariana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, the staff was excellent, the rooms and common spaces excellent, the cleanliness and attention to detail fantastic, the concierge excellent, they take really good care of their guests .
Stayed 1 night in Mar 2025

10/10 Excellent

Heeyun, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!!

It was truly a pleasure.
Stayed 5 nights in Nov 2024

10/10 Excellent

Arjiel Garduque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hospitality from arrival till departure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael A

Stayed 2 nights in Oct 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything but the staff most of all! I will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

ARNALDO SANCHEZ

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is an outstanding place to stay!!!
Stayed 1 night in Sep 2024

10/10 Excellent

SIMON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just like a house Amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2024

10/10 Excellent

Navi, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is incredible, sophisticated and very small, super luxury bedrooms. Super well located. Delicious drinks.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nadine

Stayed 4 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in Mexico City will always be my first choice. Walkable to restaurants, shopping, etc. Loved our suite, amenities, garden seating, library for chilling, food! Thank you to the staff for making our stay perfect.

10/10 Excellent

Brett

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Place to Stay in Polanco

Fantastic charming home away from home. The service is some of the best I have ever experienced. Will be back!
Stayed 2 nights in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of CDMX!

Absolutely incredible, top notch, cannot wait to return. Beautiful old mansion, fabulous and safe neighborhood, easy walk ability! Jonathon took hospitality to the next level and made our stay extra special. This is luxury at its finest!
Stayed 2 nights in Aug 2023

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Casa Polanco. The hotel was quiet, yet had a fun library and patio to socialize in. Great service.
Stayed 5 nights in Jun 2023

10/10 Excellent

Sekiya

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Polanco is new and simply wonderful. We are seasoned travelers, and I can honestly say that this boutique hotels is beautiful and comfortable. The service is friendly and outstanding. I hope it remains this way over time.
Stayed 4 nights in Feb 2023

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique property in the heart of Polanco, loved the personalized service and high quality facilities.
Stayed 1 night in Oct 2022

10/10 Excellent

Arthur

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This place is wonderfully chic and the staff is great!
Stayed 3 nights in Oct 2022