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Casa Altata Hotel Boutique

3.5 star property

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Photo gallery for Casa Altata Hotel Boutique

Lobby
DELUXE BEMBO | Premium bedding, down comforters, minibar, in-room safe
Lobby sitting area
STANDAR BASKERVILLE | Premium bedding, down comforters, minibar, in-room safe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
Cda. Altata 28, Hipódromo, Mexico City, Cuauhtémoc, 06100
  • Place, Blackberry Auditorium
    ‪5 min walk‬
  • Place, Mexico Park
    ‪7 min walk‬
  • Place, World Trade Center Mexico City
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for STANDARD

STANDARD | Premium bedding, down comforters, minibar, in-room safe

STANDARD

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for DELUXE

DELUXE | Premium bedding, down comforters, minibar, in-room safe

DELUXE

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for SUITE

Premium bedding, down comforters, minibar, in-room safe

SUITE

  • Garden view
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Twin Murphy Bed

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About the neighborhood

Mexico City

Located in La Condesa within a mile (2 km) of World Trade Center Mexico City, Casa Altata Hotel Boutique is within 2 miles (3 km) of other popular sights such as Paseo de la Reforma. This 9-room, 3.5-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Avenida Insurgentes - 5 min walk - 0.3 miles
  • Blackberry Auditorium - 5 min walk - 0.3 miles
  • Mexico Park - 7 min walk - 0.4 miles
  • World Trade Center Mexico City - 17 min walk - 0.9 miles
  • Pepsi Center - 17 min walk - 0.9 miles

Getting around

  • Chilpancingo Station - 7 min walk
  • Mexico City Buenavista Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪El Califa - ‬1 min walk
  • ‪Bola de Oro - ‬2 min walk
  • ‪FELINA - ‬2 min walk
  • ‪Top Beer - ‬2 min walk

About this property

Casa Altata Hotel Boutique

Casa Altata Hotel Boutique features free WiFi in public areas, meeting rooms, and a business center. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a meeting room, and local meal delivery service.
Guests can expect free WiFi and 43-inch Smart TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Tablet computers, minibars, and coffee makers are also available. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Coworking space
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This property doesn't allow children 12 and younger (only guests older than 12 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property is located within an airport and access is restricted to airport travelers only
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Property is located within an airport and access is restricted to airport travelers only.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Casa Altata
Casa Altata Mexico City
Casa Altata Hotel Boutique Hotel
Casa Altata Hotel Boutique Mexico City
Casa Altata Hotel Boutique Hotel Mexico City

Frequently asked questions

Is free cancellation available at Casa Altata Hotel Boutique?

Casa Altata Hotel Boutique provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Casa Altata Hotel Boutique?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Casa Altata Hotel Boutique on May 4, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Casa Altata Hotel Boutique?

This hotel is situated in La Condesa within a 10-minute walk of Mexico Park, Blackberry Auditorium, and Avenida Insurgentes. You'll also find Angel of Independence Monument and Paseo de la Reforma within a short drive.

Is parking available on site at Casa Altata Hotel Boutique?

No, there isn't parking at this hotel.

Does Casa Altata Hotel Boutique have a casino on the premises?

No, Casa Altata Hotel Boutique doesn't have a casino.

Will I find an indoor pool at Casa Altata Hotel Boutique?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Casa Altata Hotel Boutique?

Amenities that appeal to couples at this hotel include premium bedding, a wet bar, and a rainfall showerhead.

Are there hot tubs at Casa Altata Hotel Boutique?

No, this hotel doesn't have a spa tub.

Does Casa Altata Hotel Boutique have a restaurant with a breakfast menu?

Yes, Casa Altata Hotel Boutique serves free cooked-to-order breakfasts each morning from its restaurant.

Will Casa Altata Hotel Boutique allow pets to stay for free?

No, pets and service animals aren't allowed at Casa Altata Hotel Boutique.

Are there connecting rooms at Casa Altata Hotel Boutique?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casa Altata Hotel Boutique?

The closest major airport to Casa Altata Hotel Boutique is Benito Juarez International Airport (MEX), which is 7.5 mi away (26 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.2 mi away (57-minute drive).

Are there rooms with balconies that I can book at Casa Altata Hotel Boutique?

Yes, some guestrooms at Casa Altata Hotel Boutique offer a balcony and may feature garden views.

Casa Altata Hotel Boutique Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, housekeeping came acery day and the staff were all very friendly.The location is excellent, very near wonderful restaurants and cafés.
Stayed 3 nights in Jan 2026

6/10 Okay

Ashley Lynn

Traveled with family
The hotel was booked for location and how cute it looked online. First glance it is very cute and accommodating. If you book here, bring earplugs and headphones if you want to get any sleep. The shared common areas, stairway, and open concept make it very noisy. We were woken by staff noises, hotel guests coming back in wee hours, staff chopping food early in the morning, music, and our least favorite a couple hooking up a floor above us. Waking up to bangs, clangs, and moaning was not restful and caused a lot of discomfort to our trip. The staff also work in the shared common areas so it can make it a little uncomfortable if you want to enjoy the lobby area. We went to relax downstairs and listened to a staff watch online videos on her phone on loud. It just felt awkward. The cafe was fun and breakfast was nice - before our stay I had asked for a menu and they said they didn't have one. They have a full menu with delicious options! Highly recommend the chilaquiles with verde salsa. The coffee on the other hand is hit or miss. We had one day of great coffee and one drink needed to be decaf for health reasons and we had no issues. Then the next time we ordered they said they didn't have decaf and the drinks were awful. Other than that, staff were friendly enough and helped as needed. Would we book again, probably not.
Stayed 6 nights in Nov 2025

10/10 Excellent

MELANIE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring. The shared common room on each floor was a great extra space if needed and always had filtered water to help yourself. The rooms aren’t huge themselves, but the tiny balcony is a nice added touch.
Stayed 4 nights in Nov 2025

6/10 Okay

Lee

Traveled with partner
Liked: Cleanliness
An okay hotel but expected much more at price point and website. The photos put a favourable shine on this hotel, which is closer to a budget Airbnb than a boutique hotel - imagine if Tommy Walsh did a 60-minute makeover on a hotel. Rooms are tiny and not particularly inviting. Don’t trust the expert photographer employed to make this hotel look like something it’s not
Stayed 4 nights in Nov 2025

10/10 Excellent

Vanessa

Stayed 4 nights in Oct 2025

8/10 Good

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, amazing staff, comfortable rooms, nice breakfast. I would return to this hotel as it's very good value for the price. Some other reviewers have complained about the shared sitting room but it's really not a problem - you still have a full hotel room (not super spacious) but there is also a room on each floor with seating, a desk and a coffee/tea station. Small complaints: the shower lacks pressure and the cleaner does not replenish coffee pods in the room each day, you need to go downstairs to ask.
Stayed 3 nights in Jun 2025

10/10 Excellent

Monica

Great location, great facility, great service
Stayed 1 night in May 2025

10/10 Excellent

Jeremias M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 4 nights in Mar 2025

8/10 Good

Carmelita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel was cute. The staff super friendly, and the breakfast was excellent. It’s a perfect hotel for someone who is working remotely since it has a fully equipped, attractive and spacious living/work space on every floor just outside of the bedrooms. However, the bedrooms are very small, as are the bathrooms.
Stayed 2 nights in Mar 2025

8/10 Good

Harlan, Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Condesa and easily walkable to Roma Norte. Room was a bit warm and could use ceiling fan or some other mechanism to help keep cool. Not a dealbreaker but room needs a full length mirror.
Stayed 3 nights in Mar 2025

2/10 Terrible

Monica Beatriz

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to leave the property, couldnt even stay there for one night. As soon as we arrived, I realized it had been conpletely misrepresented online. The lobby area was small and cramped, it was hard to walk around with luggage. There was just one member of staff and she had a bad attitude when confronted with the fact we were not happy with the accomodation. We arrived on a Saturday evening and there was construction noise that could be heard everywhere, in the room and in the lobby — so we could not rest after a long trip. When we went to the room we discovered that the living area was actually a shared space, and not part of the room as we were led to believe by the photos. The room itself was not very comfortable and when I went inside the bathroom, I saw there was waste inside the toilet and a very bad smell in the bathroom. Additionally, no air conditioning in the room and horrible accessibility. There is no lift and the only way to get thrugh the room is through a very narrow spiral staircase. Overall very bad experience, please consider this information before decididing to stay there.
Stayed 4 nights in Mar 2025

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities, room comfort

?? Shared space

I didn’t know the space in front the bedrooms was shared. I wish the cleaner cleaned out bathrooms and provided more towels, just 2 each day doesn’t seem like much to me. The property was in a great location. The food was terrific. I recommend adding a hot sauce. The staff were so kind and helpful. I loved the decor !
Stayed 4 nights in Jan 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

We had a pleasant stay at the Casa Altata. We stayed there a week and enjoyed the calm area and safe neighbourhood. The staff was nice. We were updraged to the suite since they had a mix up with our booking. On the downside, the water pressure in the shower was quite poor (good luck rinsing out the shampoo) and the breakfast service speed was disapointing. On 3 occasions, there was only one staff member serving and cooking for everyone. We had planned 1 hour before we had to leave and had to finally cancel our order because our driver arrived. On another occasion, we just decided to eat out because we had « only » 1 hour and there were 2 other tables before us. On a third occasion, while we weren’t pressed on time, it still took quite a long time for a really simple order. When both employees were there, it went more smoothly, but it seems that some mornings were understaff. Nevertheless, we definitely recommend the hotel
Stayed 6 nights in Nov 2024

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Altata was a tranquil and lovely getaway! Staff was so friendly, rooms were fantastic, location was perfect. Would absolutely recommend staying here for anyone visiting CDMX!
Stayed 4 nights in Oct 2024

10/10 Excellent

Millet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Best service there could be!
Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star!

Great place! Would stay again!
Stayed 4 nights in May 2024

10/10 Excellent

Layla

Stayed 3 nights in Apr 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

mondana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
As you enter, it feels like you have walked into Dwell magazine. The staff is young, vibrant and passionate. We got a suite that was very comfortable and well designed. In the morning we had a great breakfast that included yogurt with fruit and granola , coffee, plus a choice of eggs or pancakes from the menu which was delicious. My only complaint is lack of air conditioning which could be a problem on hot days. Also there are no elevators. I was also pleased that hotel offered to make reservations for sightseeing and dining prior to arrival and were excellent in responding to emails and requests.
Stayed 3 nights in Mar 2024

2/10 Terrible

Federico

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una de las peores experiencias. La habitación es más chica de lo que declaran, es de 15 metros cuadramos como mucho. Y declaran 25 metros. Muy incómodo, no hubo agua caliente durante dos días. Hay escaleras, no hay ascensores. Habitaciones muy pequeñas y ruidosas. El balcón no existe es decorativo. EL SERVICIO ES DEL TERRO, muy groseros, poco colaboradores y de muy mal gesto. La ducha está separada del baño. Muy incómodo. Hay tres habitaciones por piso y los espacios son compartidos. La habitación no tiene escritorio ni armario, no hay forma de colgar la ropa u organizarse. Una de las peores experiencias en cuanto al servicio e instalaciones. Mienten con el tálamo de la habitación. El desayuno es muy limitado, a la carta y los horarios varían. Muchísimo ruido en la habitación. Tuve que cambiarme a un hotel. ESTE ALOJAMIENTO NO DEBIERA LLAMASE HOTEL. El recepcionista un maleducado, irrespetuoso y muy mal capacitado. No puede resolver ni una situación. Adjunto foto del supuesto balcón y de los metros que declaran. En la segunda foto ese espacio que se ve es compartió entre tres habitaciones.
Stayed 6 nights in Oct 2025

10/10 Excellent

BETZABE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar y los anfitriones excelente La comida muy buena Las habitaciones muy limpias y con olor riquísimo El hotel en general muy bonito y con estilo muy acogedor
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un pequeño problema con la reserva pero la persona que nos atendió fue súper amable y resolvió todo, excelente servicio
Stayed 2 nights in Aug 2025

10/10 Excellent

PATRICIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE ATENCIÓN, INSTALACIONES, LIMPIEZA, Y DECORACIÓN EN PERFECTAS CONDICIONES
Stayed 3 nights in Jun 2025