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Aparthotel

Capitalia Palacio Polanco

Property class: 4.5
VIP Access

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Photo gallery for Capitalia Palacio Polanco

A modern building entrance with a marble floor, a reception desk, and a staircase leading to an upper level.
A modern living room with a grey sofa, a small table with a coffee machine, and a large window with a view of trees and buildings.
A rooftop terrace with a hammock, outdoor seating, and potted plants.
A modern building with a prominent sign reading 'Palacio de Hierro' and a rooftop terrace with a red roof.
A modern kitchen with a built-in refrigerator, a coffee maker, and a kettle on the counter.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
  • Spa
  • Outdoor Space

Explore the area

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1410 Av. Homero Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Antara Polanco
    ‪3 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

A balcony with a grey sofa, a small table with a bowl, and a railing. A modern building with balconies is visible in the background.

Deluxe Apartment, 2 Bedrooms, Balcony

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

A neatly made bed with white linens, a wooden headboard, and bedside tables with lamps. There are three framed pictures on the wall above the bed.

Deluxe Apartment, 1 Bedroom

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Comfort Apartment, Balcony, Ground Floor

A modern living room with a flat-screen TV, a grey sofa, a wooden coffee table, and a kitchen area in the background.

Comfort Apartment, Balcony, Ground Floor

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Mexico City

Located in Polanco, Capitalia Palacio Polanco is within a 5-minute walk of Avenida Presidente Masaryk and within 15 minutes of other popular attractions like Antara Polanco. The 12 rooms at this 4.5-star aparthotel include kitchens, balconies, and dining areas.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Antara Polanco - 3 min walk - 0.2 miles
  • Avenida Presidente Masaryk - 5 min walk - 0.3 miles
  • Lincoln Park - 10 min walk - 0.6 miles
  • Plaza Polanco - 10 min walk - 0.6 miles
  • Soumaya Museum - 10 min walk - 0.6 miles

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Polanco Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Café de la Escalera - ‬3 min walk
  • ‪Restaurante Palacio - ‬2 min walk
  • ‪Maison Kayser - ‬2 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪Ojo De Agua - ‬2 min walk

About this property

Capitalia Palacio Polanco

Guests of Capitalia Palacio Polanco enjoy free WiFi in public areas, spa services, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. This luxury aparthotel also has a picnic area.
Each apartment is individually decorated and features a kitchen and a balcony or patio, and there's space to spread out with a dining area. Guests can expect to find free WiFi and a 40-inch Smart TV with cable channels and Netflix. Beds sport Egyptian cotton sheets and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a washing machine, an espresso maker, and a portable fan. Housekeeping is available on request.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Pet friendly
  • Free WiFi
  • Air conditioning
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Property amenities

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Baby bath
  • Baby monitor
  • Free crib

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 40-inch smart TV with cable channels
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Picnic area

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Ceiling hoist
  • Elevator (59 inch wide door)
  • Lever door handles
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 units
  • Housekeeping (on request)
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee and varies based on unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Capitalia Apartments Homero
Capitalia Luxury Apartments Homero
Capitalia -Luxury Apartments - Homero Apartment
Capitalia -Luxury Apartments - Homero Mexico City
Capitalia -Luxury Apartments - Homero Apartment Mexico City

Frequently asked questions

Are free cancellation options available at Capitalia Palacio Polanco?

Capitalia Palacio Polanco offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Capitalia Palacio Polanco?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Capitalia Palacio Polanco on Nov 30, 2026 start from $274, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Capitalia Palacio Polanco?

This aparthotel is situated in Polanco within a 10-minute walk of Avenida Presidente Masaryk and Antara Polanco. You'll also find Paseo de la Reforma and Angel of Independence Monument within a short drive.

Is parking available on site at Capitalia Palacio Polanco?

No, there isn't parking available at the aparthotel.

Is a spa located at Capitalia Palacio Polanco?

Spa services at the aparthotel include massages.

Are there luxury amenities available at Capitalia Palacio Polanco?

Yes, Egyptian cotton sheets, an espresso maker, and a heated bathroom floor are some luxuries featured in apartments at this aparthotel.

Does Capitalia Palacio Polanco include a casino at the property?

No, Capitalia Palacio Polanco doesn't have a casino.

Will I find an indoor pool at Capitalia Palacio Polanco?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at Capitalia Palacio Polanco?

Amenities that appeal to couples at this aparthotel include Egyptian cotton sheets, Netflix, and a rainfall showerhead.

Does Capitalia Palacio Polanco have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Capitalia Palacio Polanco have a restaurant with a breakfast menu?

No, Capitalia Palacio Polanco doesn't have a restaurant that serves breakfast.

Will Capitalia Palacio Polanco allow pets to stay for free?

No, pets and service animals aren't allowed at Capitalia Palacio Polanco.

Does Capitalia Palacio Polanco have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

How far is the airport from Capitalia Palacio Polanco?

The closest major airport to Capitalia Palacio Polanco is Benito Juarez International Airport (MEX), which is 11 mi away (29 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.3 mi away (60-minute drive).

Are there rooms with balconies that I can book at Capitalia Palacio Polanco?

Yes, every apartment at Capitalia Palacio Polanco comes with a balcony/patio and some offer city views.

Capitalia Palacio Polanco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 89 reviews
Rating 8 - Good. 23 out of 89 reviews
Rating 6 - Okay. 11 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean Rooms, friendly staff and great location !
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I love the location. The place was clean and cozy. The staff super helpful and nice! Definitely recommend it
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great option in the most luxurious part of Mexico City. The apartments are clean, very modern and the staff are very nice and friendly. There’s two shopping centers nearby great coffee shops and everything is within walking distance.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, perfect for family, very safe 24 hr security guard.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
My second time stay in there just was amazing always i will consider to stay there again next visit
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Great value.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Perfect place
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was very safe, clean, staff was very nice. Area was walkable. Street noise can be a little loud at night though
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Good job... very nice.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Emergency stay. Great value. Noisy during the night.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in
Great location close to shopping, restaurants etc . The apartment is on the smaller side Hot water was temperamental. Fixtures were loose in the small main bath and the light is not over the mirror so was hard to shave. It was good for a few days but I would not have an extended stay. If your a light sleeper keep in mind the bedrooms are street side and super noisy with traffic starting at around 5:30am.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Disliked: Cleanliness, communication
Bed sheet was dirty.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the location! Also loved how comfortable was for us as a couple, liked an apartament where I can live in
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness, amenities
The location! Close to shopping malls, groceries, pharmacies
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Good stay. Good location. Would had wanted house keeping to check in to see if we had clean towels & TP, had to go to front desk and request.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved this hotel. It was small, but had everything we needed. The only bad park was lack of parking. There was a parking lot nearby, but not on campus.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Friends trip

The place is great, very clean, modern and accessible. There was no daily cleaning, we were fine, just something to keep in mind. A lot of noise from the street but not sure giving the location it could be any different. I could keep use it from now on. Great coffee next door too!
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The property was small - rooms were small, we could hear the outdoor street every night so it was noisy - the windows were not equipped for the area. The bathrooms were unusually small and uncomfortable to get into and out - (5,7 - 156lbs) and still felt uncomfortable. Would probably not reserve again unless I had to.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication
Muy complicado hacer el check in en línea, luego una de las chapas eléctricas no funcionaba y tardaron horrible en solucionarlo, los correo y mensajes que mandan los mandan en formato HTML y es muy complicado abrirlos
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Podria decir que me encanta el lugar la zona la limpieza y comodo,solo por un detalle muy importante el chekin .que al llegar ala propiedad no podia ingresar por motivo del codigo por lo demaas el personal Nocturno excelente resolvio y por la mañana la Sra de la Limpieza nos dejo dormir un poco mas por la desvelada Gracias.espero volver y sea diferente.y darles 5*****
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
La habitación me gustó, esta linda, muy bien ubicada, pero se escucha mucho el ruido de afuera. Ya q hice check out, pedí mi factura timbrada y nunca se tomaron la molestia ni de contestar mi mensaje, mucho menos hacerme mi factura. Ya me había ido, así ya no les importó.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Hola. Gracias por todo. Queremos felicitarlos porque la habitación es muy buena. en cuanto a comodidades, distribución y servicios. Solo avisarles que la luz de la cocina no funciona correctamente y el departamento tiene mal olor (quizá por estar en el sótano). Entonces requiere ventilación constante. Que la tiene. Pero cuando uno sale en el día, y regresa, se siente este olor al regresar al departamento. Saludos y gracias por todo. Ubicación excelente y un muy bonito departamento en excelente zona.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Check-in, communication
Al llegar no nos habían enviado formulario de Check-in y pues no teníamos clave de acceso y en lobby no nos daban acceso tuvimos que hacer varias llamadas hasta que nos pasaron la contraseña de la puerta, al entrar todo muy limpio muy bien pero nos dejaron solo 2 rollos de papel para 3 noches y 4 días para 5 personas tuvimos que comprar nosotros mas papel y 1 día antes de la salida en la mañana a las 8 am aprox, nos abrieron la puerta se disculpo la señora que entro que porque a ella le dijeron que ya habíamos salido siendo que nos quedaba 1 noche más entendemos que puede suceder errores pero debieron tocar primero antes de entrar
Stayed 3 nights in Jun 2026