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OYO Hotel Hidalgo

Property class: 3.5

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Photo gallery for OYO Hotel Hidalgo

A narrow, tiled corridor with potted plants and flowers on either side, leading to a green door at the end.
A modern office space with a grey sofa set, a coffee table, a desk, and a chair.
A hotel with a garage entrance, a clear sky, and a street with cars.
Room
A narrow corridor with potted plants and a tiled floor.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
37 Sta. Veracruz Guerrero, Mexico City, CDMX, 06300
  • Place, Alameda Central
    ‪2 min walk‬
  • Place, Palacio de Bellas Artes
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • 144 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with three beds, a wooden headboard, and a blue carpet.

Standard Triple Room

  • 144 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

A hotel room with a large bed, a wooden headboard, a small round table, two chairs, a desk with a telephone, and a red curtain.

Standard Room

7.0 out of 10
Good
(16 reviews)
  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Mexico City

Located in Historic Center, OYO Hotel Hidalgo is adjacent to Alameda Central and within a 5-minute walk of other popular sights like Palacio de Bellas Artes. This 94-room, 3.5-star hotel welcomes guests with conveniences like 24-hour room service, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Alameda Central - 2 min walk - 0.1 miles
  • Palacio de Bellas Artes - 3 min walk - 0.2 miles
  • Plaza Garibaldi - 5 min walk - 0.3 miles
  • Paseo de la Reforma - 12 min walk - 0.7 miles
  • Zócalo - 14 min walk - 0.8 miles

Getting around

  • Bellas Artes Station - 3 min walk
  • Mexico City Fortuna Station - 10 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪El Cardenal Tacuba Y Marconi - ‬4 min walk
  • ‪Soberbia - ‬4 min walk
  • ‪CerveceriadeBanda - ‬2 min walk
  • ‪La Malagueña Bar - ‬4 min walk
  • ‪La Esquina Del Gourmet - ‬5 min walk

About this property

OYO Hotel Hidalgo

Guests of OYO Hotel Hidalgo enjoy features like free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.
Guests can expect free WiFi and 20-inch TVs with cable channels. Other amenities include desks, designer toiletries, and wardrobes or closets. Change of towels is available on request.

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number IOJ7711251RO

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Ayenda Hidalgo
OYO Ayenda Hidalgo
OYO Hotel Hidalgo Hotel
OYO Hotel Hidalgo Mexico City
OYO Hotel Hidalgo Hotel Mexico City

Frequently asked questions

Is free cancellation available at OYO Hotel Hidalgo?

OYO Hotel Hidalgo provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at OYO Hotel Hidalgo?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at OYO Hotel Hidalgo on Nov 15, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near OYO Hotel Hidalgo?

This hotel is situated in Historic Center, just steps from Palacio de Bellas Artes and Alameda Central. You'll also find Paseo de la Reforma and Zócalo less than a mile away.

Is parking available on site at OYO Hotel Hidalgo?

No, there isn't parking at this hotel.

Does OYO Hotel Hidalgo feature a casino?

No, OYO Hotel Hidalgo doesn't have a casino.

Is there an indoor pool at OYO Hotel Hidalgo?

No, there is no indoor pool at this hotel.

Is OYO Hotel Hidalgo a good place to stay for couples?

Amenities at this hotel that appeal to couples include 24-hour room service and a 24-hour front desk.

Are there hot tubs at OYO Hotel Hidalgo?

No, this hotel doesn't have a spa tub.

Does OYO Hotel Hidalgo have a restaurant that serves breakfast?

No, OYO Hotel Hidalgo doesn't have a restaurant that serves breakfast.

Does OYO Hotel Hidalgo allow pets to stay for free?

No, pets and service animals aren't allowed at OYO Hotel Hidalgo.

Are there connecting rooms at OYO Hotel Hidalgo?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from OYO Hotel Hidalgo?

The closest major airport to OYO Hotel Hidalgo is Benito Juarez International Airport (MEX), which is 4.8 mi away (21 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 24.5 mi away (52-minute drive).

Are there rooms with balconies that I can book at OYO Hotel Hidalgo?

No, there aren't any guestrooms with balconies at OYO Hotel Hidalgo.

OYO Hotel Hidalgo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 299 reviews
Rating 8 - Good. 57 out of 299 reviews
Rating 6 - Okay. 46 out of 299 reviews
Rating 4 - Poor. 21 out of 299 reviews
Rating 2 - Terrible. 39 out of 299 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Was near the museum, Bella’s Artes Latin Tower
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 9 days. My experience was excellent the service, the staff were very nice and caring even though it has not a lot amenities it is located in a good location nearby historic museums it has a lot shopping places nearby and it is surrounded by very amazing restaurants I definitely recommend this hotel. And the people that work there were very welcoming .
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk was very helpful Mrs May Carmen give me the information of the city she was very nice the location is very convenient near of the important places . The location very safe . The Restaurant ,food very healthy and and good service. Cleaning staff very good . Price very good nice view ❤️
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient budget hotel close to Zocalo where there are a lot of restaurants and cafeterias to visit the most iconic parts of the central city. Uber eats is fantastic and fast. The neighborhood seems shaddy but its very safe. No concerns at all
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good experience room had no Ac besides being in the center of the city was loud all night
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would always stay in this hotel. Very nice everythig was perfecto.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to everything
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bed

It was a nice size room and bed for one night before heading to the airport.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Close to Bellas Artes , transportation and Alameda. Didn't feel safe walking at night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s great for waking araund the city
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The room was okay. They do cleanings daily. The staff were friendly. The lady in the kitchen was extremely nice. The only thing I would say is that the building is outdated. But other than that you get what you paid for.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check-in services and city access, the only con I see is the walls of the rooms are too thin and everything can be heard
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and we were able to check in at 10am so the staff was excellent. Unfortunately the bed and pillows weren’t comfortable at all so sleeping was rough. Also the WiFi was poor and kept dropping.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Disliked: Amenities
The only thing that was worth it for me and my family was that it's a walking distance to many parts of the city ie. zocalo, bellas artes, alameda central,etc The room was ok, funny smell, dirty and linens were not cleaned. I know it's not a 5 star hotel but cleanliness is essential.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Water temperature was variable
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I left the hotel when to another place but they charge me for that night
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It is very close to the historic centre of Mexico City. Metrobus from aiport stops near the hotel. But right front of the hotel seems like slum, but there was too mamy people during dia de muertos, so was not problem for us. Except some night someone outside did play loud music. The staff could not speak english but was nice and helpfull. Cleaning every day. The room did have big windows but where only little of it could be open. No aircondation but ventiator. The room and the hotel is old, but varm watter at bath which was great. The location did make me overlook all the small little bad thins i did mention above.
Stayed 4 nights in Oct 2025
Verified review

4/10 Poor

When I got there to check in was 1 hr. early, ( I just wanted to check if everything was ok with my reservation) the lady at the reception was very rude saying the platform ? oversell rooms and there was nothing they can do just said sorry. Other lady was little mote helpful said that At the moment they did not have rooms and I was told to come back at 1 pm ( check in time) to see If they can accommodate me in any other hotel. Lucky when I came back round 5 pm my room was available. But still another person was assisting a big group of people trying to accommodate them and made me wait with a little of attitude.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
HORRIBLE PLACE TO STAY, HORRIBLE CUSTOMER SERVICE!!!! HORRIBLE SERVICIO AL CLIENTE. La recepcionista tiene una actitud horrible es muy grosera. El hotel no tiene Aire Acondicionado así que si decide quedarse aquí prepárense!!!! Do not stay in this hotel the receptionist has a horrible attitude and is not helpful at all, and there’s no AC so I wasn’t able to sleep it was extremely hot in the room and there’s NO ventilation at all .
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
The property was in a very good, central location. It had great potential, however the staff on reception were nothing short of being rude. Not just one, but all of them. Each person on their shift didn't care about our simple requests. They didn't speak a word of English, which we found frustrating, because whilst we tried to speak some words of Spanish and use our translator on our phones, they just played dumb, and we couldn't get simple things like an additional towel, or fan in our room, which was another thing, no AC in hot Mexico City isn't great. The rooms were OK, clean, but the service levels really let this place down. I wouldn't return.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE! This has to be the last option of all! Pictures on the promotional does not match with reality. Okay I understand is a low budget place, but getting people with fake pictures of the room is not pretty ethical. Staff is not helpful when it comes to problems I told them I had to check out early (5am) because I couldn't stand the bugs anymore, and they told me that there was nothing they could do, because it was too late. They need to clean more often if they are not renewing. Accommodations are horrible. With a severe problem with bugs... You can check my reviews and this is the first bad reviews I ever give. Don't risk it! Choose somewhere else even if you already check in. Location okay... Copy of my google review.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy limpia y el personal muy amable. Un precio más que excelente por estar a unos pasos de bellas artes.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Es un hotel al que recurro siempre para estancias breves por su excelente ubicación y precios accesibles, y jamás había tenido una mala experiencia hasta esta vez, quizá fumigaron o algo por estilo pero esta vez encontré varias cucarachas pequeñas en mi habitación y no fue agradable. Ojalá atiendan ese problema
Stayed 1 night in Jul 2026