- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- Debit cards aren't accepted.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Hotel Lucerna Mexicali
3.5 out of 5.0
4.3
out of 5
"Very good!"
See all 39 reviews
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Recent guest reviews
Check in was very good and room view of the city was excellent. However, the room had zero hot water and for the amount I paid for this place that is huge. I had an appointment excellent experience the last time I stayed but I will not be back due to this huge problem. If i paid 50 bucks for the room i could over look the issue but when your paying 100 plus a night and spending a significant amount for dinner and breakfast this can't be overlooked. Sorry I had really liked this place but won't be back.
The first day was fine except that the air conditioner was loud when it first came on. At night was the worse because I am trying to sleep and then the air would come on and that loud sound was bothersome. I then asked for a different room and the front desk was very accommodating. Once I got to the room and after being their a few hours, I decided to use the room phone and it didn't work. I was then giving a third room and supposedly it was an "upgrade." I didn't see any difference from the other rooms I was in. That room was fine except it was on the first floor and next the one of their swimming pools and people were loud and I couldn't sleep due to the noise of people talking outside-fiesta!
I will definitely stay here again. My dinner at Mezzolle was excellent. Best ribeye I have ever had.
Hotel Lucerna is the best Hotel in Mexicali I just stayed 2 weekends in the row and the cleaning service, the rooms and the hotel staff are 5 stars, I love to reserve my room via internet and by the time I get there I do not have to worry about anything I get in the reception and in about minutes I am in my room relaxing enjoying my time, internet access is a big plus for me thank you for the great WIFI.
Hotel Lucerna is one of the top hotels in Mexicali maybe the best option for his modern décor and comfortable suites. the staff is friendly and professional the whole experience was great. Definitely coming back soon!
I had an excellent stay! Great customer service!!!
This is a lovely hotel in the middle of a heavily industrial, commercial part of Mexicali. A great refuge when you need to be in the center town. The grounds are beautiful and well maintained. The staff is courteous, bilingual and efficient. The food is excellent in the hotel restaurants with convenient hours. The rooms are of a quality comparable to nice USA hotel rooms. The rates are very reasonable compared to comparable USA rooms.
Hotel and staff is great. My only complaint is that you can hear the staff going back and fourth with carts that make a lot of noise especially early in the morning. Either than that great place to stay.
Nice hotel but we stay 2 night and they never clean the room
The staff was great which is why I didn't want to make a fuss after being escorted to my room. The bottom of the door, that led to the outside. Was off the ground by at least 2 inches. This made it difficult to keep the room cool and caused the air conditioner to work harder. Also, the air conditioner was LOUD! I was given a room that have not been remodeled. I have stayed her many times before and will continue to do so, but next time I will ask for one of the remodeled rooms.
I had a great time. Love to stay at this Hotel every time I go to Mexicali. The staff is great the facility is always clean. Love the pool, the food and felt secure during my stay
I stayed with a bunch of family members for a wedding and let me tell you they did not disappointed us. They were very friendly they went above and beyond for us. They left the hotel to get chips and soda for our kids! (who does that!). We will definitely come back!
This was my first time visiting Mexicali. I enjoyed the hotel and the buffet style breakfast restaurant. I will stay here again!
The staff was amazing, everyone was very nice and helpful. There is a real nice food restaurant inside the hotel, you must have breakfast there!
It was nice, stuff was great, only the rooms are too old, dirty and dark, the pool it's in the center of the hotel so was uncomfortable, the restaurants wasn't that good, and they were expensive, can't believe they said its one of the best hotel in Mexicali.. Disappointing, but if you got a good deal, locations it's great, and there is some rooms that have been remodeled, so, good luck!
excellent service and very close to venues, very clean and good restaurant
My first room was great - huge walk in shower, spacious, clean. Unfortunately the A/C wasn't working so we got moved to another room which wasn't nearly as nice. However, the room was fine and we were happy to have A/C. The grounds are immaculate, the staff exceptionally friendly, and the property has plenty of options for food and drinks (we only drank - never actually ate at the hotel). The location is in the middle of everything. The only watch out is the newer rooms are still under construction in the tower, so you will be staying in the older part of the hotel.
Toda la gente es super amable y las instalaciones son buenas, tienen varias opciones para comer ahí.
In spite of the hotel going through some remodel, my stay was great.
Na I will choice Araiza hotel next time. The hotel food is to expensive for the home town buffet. Taste
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 2 outdoor pools
Hotel Lucerna Mexicali places you within 2 miles (3 km) of Arenia Casino and Plaza de Toros Calafia. This 176-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and free in-room WiFi. It's also close to Casas Geo Stadium and UABC Cultural Studies Institute.
Dining
Enjoy dining at Restaurant El Acueducto, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.
Rooms
All 176 air-conditioned rooms provide coffee makers, phones, and ironing boards. Guests can expect to find cable TV and stay connected with free WiFi. Rooms also include hair dryers.
Property features
Guests staying at Hotel Lucerna Mexicali enjoy access to 2 outdoor pools, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 5 meeting rooms, conference space, and a 24-hour business center.
Guest reviews for Hotel Lucerna Mexicali
Everyone
Check in was very good and room view of the city was excellent. However, the room had zero hot water and for the amount I paid for this place that is huge. I had an appointment excellent experience the last time I stayed but I will not be back due to this huge problem. If i paid 50 bucks for the room i could over look the issue but when your paying 100 plus a night and spending a significant amount for dinner and breakfast this can't be overlooked. Sorry I had really liked this place but won't be back.
staff was courteous.
Everyone
The first day was fine except that the air conditioner was loud when it first came on. At night was the worse because I am trying to sleep and then the air would come on and that loud sound was bothersome. I then asked for a different room and the front desk was very accommodating. Once I got to the room and after being their a few hours, I decided to use the room phone and it didn't work. I was then giving a third room and supposedly it was an "upgrade." I didn't see any difference from the other rooms I was in. That room was fine except it was on the first floor and next the one of their swimming pools and people were loud and I couldn't sleep due to the noise of people talking outside-fiesta!
Everyone
I will definitely stay here again. My dinner at Mezzolle was excellent. Best ribeye I have ever had.
as always the best in mexicali
Everyone
Hotel Lucerna is the best Hotel in Mexicali I just stayed 2 weekends in the row and the cleaning service, the rooms and the hotel staff are 5 stars, I love to reserve my room via internet and by the time I get there I do not have to worry about anything I get in the reception and in about minutes I am in my room relaxing enjoying my time, internet access is a big plus for me thank you for the great WIFI.
luxury and confort.
Everyone
Hotel Lucerna is one of the top hotels in Mexicali maybe the best option for his modern décor and comfortable suites. the staff is friendly and professional the whole experience was great. Definitely coming back soon!
Everyone
I had an excellent stay! Great customer service!!!
an oasis in the middle of town.
BusinessTravelers
This is a lovely hotel in the middle of a heavily industrial, commercial part of Mexicali. A great refuge when you need to be in the center town. The grounds are beautiful and well maintained. The staff is courteous, bilingual and efficient. The food is excellent in the hotel restaurants with convenient hours. The rooms are of a quality comparable to nice USA hotel rooms. The rates are very reasonable compared to comparable USA rooms.
very nice hotel.
Everyone
Hotel and staff is great. My only complaint is that you can hear the staff going back and fourth with carts that make a lot of noise especially early in the morning. Either than that great place to stay.
nice location close to everything
Everyone
Nice hotel but we stay 2 night and they never clean the room
overnight stay for a funeral
Everyone
The staff was great which is why I didn't want to make a fuss after being escorted to my room. The bottom of the door, that led to the outside. Was off the ground by at least 2 inches. This made it difficult to keep the room cool and caused the air conditioner to work harder. Also, the air conditioner was LOUD! I was given a room that have not been remodeled. I have stayed her many times before and will continue to do so, but next time I will ask for one of the remodeled rooms.
