Can you pls explain to your patrons that continental breakfast is not coffee and toast only. This hotel is under the impression that coffee and toast is offering continental breakfast. Pls explain to them what continental breakfast include🙏
Walk across border and to the hotel. Also has safe car parking. Renovated historic hotel. Some small maintenance issues but good value for price. Has nice a restaurant and free breakfast. Staff is helpful and some speak English. Room was clean and comfortable. Large TV, Heat and AC, Hot water. Convenience stores across the street.
The hotel was old, the room had a bad smell. We also had a rat in my room eating from the garage.
The security in the parking area is excellent, 24/7 security guard on site. Cleanliness in the room and bathroom is excellent! First, I wasn’t happy with the room due to the window facing the street, and I asked for another room, they quickly acted and assigned me a double bedroom with living room, kitchen, dining area, two TVs and large size bathroom with no extra charge. Thanks Hotel Del Norte for the excellent stay!
Surprisingly clean and the location is excellent. Probably the closest hotel to the border crossing, just less than 10 minutes away. Also a short walk into town and only 50 pesos by taxi to the only indoor mall in town. Would definitely stay here again.
I liked the way the staff treated us with respect, and were always helpful and friendly
Comfortable, affordable and great location. Comfortable, affordable and great location. Comfortable, affordable and great location. Comfortable, affordable and great location.
The mattress was hard and of low quality. The shower head was calcified and sprayed in several directions. The sheets were filthy. The shower floor was dirty. The tv was old and had poor reception. The wifi only worked if you stood by the door. The door locks were 50 years old. The carpet was dirty. The liquid soap didn't lather. The restaurant hands you a bowl of pastries but don't tell you they are extra.
Bastante céntrico, frente a la frontera.
Lo único que me gusto es que está en el centro de la ciudad pero todo lo demás no me gusto mucho ruido y estaba sucio el cuarto
Hotel del Norte places you within a 15-minute stroll of popular sights such as Secretary of Foreign Relations and Hospital de las Californias. This 56-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free valet parking. It's connected to the convention center in central Mexicali and also close to Gran Plaza Outlets and Hospital Almater SA de CV.
Free continental breakfast is included with your stay and awaits you each morning from 7:30 AM to 1:00 PM. This hotel is home to a family restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception.
Guests can expect to find free WiFi and 50-inch TVs with cable channels and Netflix. Other standard amenities include free newspapers, phones, and ironing boards.
Hotel del Norte features free WiFi in public areas, a 24-hour business center, and microwave in a common area. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for MXN 350 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a refrigerator in a common area, a meeting room, and a computer station.
Can you pls explain to your patrons that continental breakfast is not coffee and toast only. This hotel is under the impression that coffee and toast is offering continental breakfast. Pls explain to them what continental breakfast include🙏
Walk across border and to the hotel. Also has safe car parking. Renovated historic hotel. Some small maintenance issues but good value for price. Has nice a restaurant and free breakfast. Staff is helpful and some speak English. Room was clean and comfortable. Large TV, Heat and AC, Hot water. Convenience stores across the street.
Thank you very much for your review. We will send it to our collaborators, it motivates us to continue providing a good service.
The hotel was old, the room had a bad smell. We also had a rat in my room eating from the garage.
We apologize for any inconvenience suffered during your stay. Currently a great work for the city is in the process of construction, (The remodeling of the border crossing). Which is right on our doorstep. This has generated problems that we have never presented before and that you describe. All this has already been corrected and we will be vigilant so that they do not happen again. I repeat that we feel very sorry for the incident and hope that at another time it will give us another opportunity to remove the bad impression suffered.
Muchas gracias por su valoración.
The security in the parking area is excellent, 24/7 security guard on site. Cleanliness in the room and bathroom is excellent! First, I wasn’t happy with the room due to the window facing the street, and I asked for another room, they quickly acted and assigned me a double bedroom with living room, kitchen, dining area, two TVs and large size bathroom with no extra charge. Thanks Hotel Del Norte for the excellent stay!
Thank you very much for your review, we are at your service for when you want to visit us again.
Surprisingly clean and the location is excellent. Probably the closest hotel to the border crossing, just less than 10 minutes away. Also a short walk into town and only 50 pesos by taxi to the only indoor mall in town. Would definitely stay here again.
I liked the way the staff treated us with respect, and were always helpful and friendly
Comfortable, affordable and great location. Comfortable, affordable and great location. Comfortable, affordable and great location. Comfortable, affordable and great location.
The mattress was hard and of low quality. The shower head was calcified and sprayed in several directions. The sheets were filthy. The shower floor was dirty. The tv was old and had poor reception. The wifi only worked if you stood by the door. The door locks were 50 years old. The carpet was dirty. The liquid soap didn't lather. The restaurant hands you a bowl of pastries but don't tell you they are extra.
An apology for the inconvenience that occurred. The issue is reviewed with those involved to establish a specific menu.