Appart'City Nancy3.0 out of 5.0
Recent guest reviews
Decent sized room for 2 night stay. 10 mins from city centre, easy walk in. Secure car parking in garage. Clean and equipped well with fridge and kitchenette. Only complaint was stingy with toilet roll less than half a roll for 2 people for 2 nights and washing up liquid ran out. Come on don't be tight. Had a little balcony to sit on when hot.
lovely hotel, staff friendly, professional and polite food excellent and varied room bright and spotless and airy, with large double bed and fresh linen daily parking was affordable views and location were excellent
Stayed for a week, partly for work, partly for tourism. Very cheap but also very basic digs. Probably the main problem here is the rude and unhelpful staff, which compounded problems. 1. There is a single door code to access the apartment complex outside of "office hours". They change it every month, but even though I registered on the day of the change over, they only informed me of the expired code. We were stuck outside late one night waiting until somebody exited (because the customer service person on the phone refused to speak French more slowly nor in English). The next day the office staff refused any apology and forcefully insisted that I should have known the new code. 2. On the first night, there was some loud electrical alarm coming from the apartment's breaker. I pulled one of the sub-breakers so that I could sleep again and reported it the next morning, but despite this being a possible safety hazard they did not come to fix anything all weak. (The sub-breaker didn't move except by me while in the apartment.) 3. The hot water was insufficient. 4. When I registered, I overheard the person in front of me complaining that even though he had the correct codes for the door and the safe to pick up his keys outside of office hours, his keys were not there and then he had to find another place that night. They forcefully refused to grant him a refund of the first night's stay. The location is not bad and it is nice to have a kitchenette especially for a longer stay. Because there are alternatives in the city, and I found the staff (particularly the woman with glasses who seems like the boss) and management very bad, I cannot rate it higher than I have.
The room we were ultimately given - after not being able to find our booking - was quite large with a small kitchenette area. Unfortunately there were two major issues with the room - weather was quite warm - mid August 2015 - and we had no a/c. The cold water tap on the bath / shower would not work and whilst we did contact Reception no action was taken whilst we were there. Proximity to the local tram service was good and a small shopping centre was close by. Parking was an issue as we could not get really close - around 500 meters away was closest.
The Apart City Hotel was easy to find just outside the town centre. Check-in done we were soon in our apartment. This has a living area with sofa bed and kitchenette. There is a separate bedroom (quite small and with no window) and a bathroom. We have a balcony that faces West with a view of the Cathedral. There is no air-con. Slightly miffed that you have to pay extra for parking (secure underground) and Wifi but at €85 for three of us it is still pretty good value. The staff are helpful and speak English. The only down point is a strange unidentifiable smell in the room but it is not too obtrusive. The trams run very close by and it is a short and pleasant walk into the town centre. There are cafés and restaurants nearby.
We stayed in this apartment only one night. Apartment has more then you need. There is kitchenette fully equipped for your needs. Room has been clean. The position is very resonable, only 10 min walk to the old town. Staff has been very approachable, informative and friendly. Hotel is near shops, restaurants, cinema and train station.
The hotel is 10 minutes from the city centre (foot) so the location could be worse, there are also frequent trams. Bakeries nearby for breakfast (we didn't try the hotels own breakfast). Very cold welcome, the green lawn on the online picture is nowadays wasteland so don't expect a nice view from the balcony (anyway, ours was without furniture...) Kitchen equipment is scarce (one frying pan, one normal pan), no water glasses, no oven. The place is clean, cleaning staff was much friendlier than the reception staff (at least the one receiving us, and I'm an native speaker). You can park for free outside the hotel).
I stayed just one night, and for that, this hotel was fine. It is situated next to the cinema, Kinepolis, with a few restaurants, and also not very far from tram stop St Georges and 'les deux rives', with a good supermarket. 10-15 minutes walk to Place Stanislas. The room was clean, simple and quiet. Nothing extra. WiFi was not included, which I find ridiculous. Breakfast was okay, but boring, and the breakfast room was too small for the number of tables, it was difficult to move around when all the tables were occupied.
We booked via booking.com with the aim of stopping here for a few hours kip on the way back to zurich. Unfortunately we had no confromaton and they had not taken any money which we needed them to so as we are flying in from HK and do not want the hassle of carrying hotel money around. So i contacted their FB and their email and recieved no response, as we needed it settled we booked by hotels.com and paid upfront (this is all we really wanted to do) Then finally they got in touch, not only would they not cancle the booking.com booking byt they expected to charge us twice for the same room. so we were forced to cancel the debit card for booking.com and raise a dispute for a refund on paypal. I highly suggest (and after reading their trip advisor page) that you look else where for your stay as this property has really bad management, empathy and professionalism judgement. Terrible Service All Round.
I lived in this hotel 3 times.It was very good place: nice rooms with kitchen,near big market ,tramway and center of city. But my last time was TERRIBLE! Reception was very unpolite and did not respect people.Big DISCRIMINATION people who are not from France.The women from reception ask me my passport and when she see my nationality she come back me my document like dirty toillet papier and canseled my reservation.I am very positive person and high class women,so I nothing answered she and leave hotel.
- Close to Place Stanislas and Musee des Beaux-arts
- Free WiFi and wired Internet in rooms and public areas
- Laundry facilities
- 24-hour front desk
Appart'City Nancy places you within a mile (2 km) of popular attractions like Place Stanislas and Musee des Beaux-arts. Each of the 161 rooms at this 3-star aparthotel includes a kitchenette, a refrigerator, and a microwave. Also close to this Nancy aparthotel are Musee de l'Ecole de Nancy and Nancy Cathedral.
Start your day off right with continental breakfast, which is served for a fee from 7 AM to 9 AM.
The 161 apartments feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Phones, ironing boards, and desks are also standard. Weekly housekeeping is available.
Appart'City Nancy features free WiFi in public areas, a meeting room, and laundry facilities. Self parking is available for EUR 6.5 per night. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations.
Reviews from Trip Advisor
20% of guests recommend this hotelTotal of 169 reviews