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ibis Merida

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for ibis Merida

Breakfast, lunch, dinner served; Regional cuisine
Breakfast, lunch, dinner served; Regional cuisine
Double Room, 2 Double Beds | Bathroom | Eco-friendly toiletries, hair dryer, towels
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 58-A 495, Mérida, YUC, 97000
  • U.S. Consulate Merida
    ‪3 min walk‬
  • Yucatan International Convention Center
    ‪5 min walk‬
  • Mérida Cathedral
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

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Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mérida

Located in Mérida Centro, ibis Merida is adjacent to U.S. Consulate Merida and within a 10-minute walk of other popular attractions like Yucatan International Convention Center. This 3-star hotel has 120 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • U.S. Consulate Merida - 3 min walk - 0.2 miles
  • Paseo de Montejo - 5 min walk - 0.3 miles
  • Yucatan International Convention Center - 5 min walk - 0.3 miles
  • Mérida Cathedral - 3 min drive - 1.4 miles
  • Plaza Altabrisa - 7 min drive - 3.6 miles

Getting around

  • Teya-Merida Station - 29 min drive
  • Mérida International Airport (MID) - 23 min drive

Restaurants

  • ‪Papillon - ‬5 min walk
  • ‪La Pigua Restaurante - ‬8 min walk
  • ‪Las Jirafas - ‬5 min walk
  • ‪Restaurante Emplumado - ‬2 min walk
  • ‪Loncheria Ma. Elena - ‬4 min walk

About this property

ibis Merida

Eco-certified hotel with a 24-hour front desk and a restaurant
Ibis Merida features free WiFi in public areas, a business center, and a terrace. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. This smoke-free hotel also has a garden.
Guests can expect to find free WiFi and plasma TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 249 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pasta and Grill

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 249 for adults and MXN 120 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Hotel Merida
Ibis Merida
ibis Merida Hotel
ibis Merida Hotel
ibis Merida Mérida
ibis Merida Hotel Mérida

Frequently asked questions

Are free cancellation options available at ibis Merida?

Ibis Merida offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do around ibis Merida?

This hotel is situated in Mérida Centro, just steps from Paseo de Montejo and Monument to the Fatherland, and within a short walk of Paseo 60. You'll also find Mérida Cathedral and Plaza Altabrisa within a short drive.

Is parking available on site at ibis Merida?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does ibis Merida include a casino on the premises?

No, ibis Merida doesn't have a casino.

Will I find an indoor pool at ibis Merida?

No, there is no indoor pool at this hotel.

Is ibis Merida good for couples?

Couples will appreciate amenities like a bar, a restaurant, and a terrace at this hotel.

Does ibis Merida have a hot tub?

No, there isn't a spa tub at this hotel.

Does ibis Merida have a restaurant that serves breakfast?

Yes, ibis Merida serves buffet breakfast for a surcharge each morning at Pasta and Grill.

Will ibis Merida allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis Merida for a fee of MXN 300 per pet, per night. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at ibis Merida?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from ibis Merida?

The closest major airport to ibis Merida is Mérida International Airport (MID), which is 7.2 mi away (23 minutes by car).

Can I book a room with a balcony at ibis Merida?

No, there aren't any guestrooms with balconies at ibis Merida.

ibis Merida Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean love buffet
Stayed 1 night in Mar 2025

8/10 Good

Hector M

Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

Xavy

Stayed 1 night in Feb 2025

6/10 Okay

Casey

Stayed 2 nights in Feb 2025

6/10 Okay

Casey

Traveled with family
Disliked: Staff & service
It’s a decent hotel. Not great and not bad. I’ve stayed at IBIS hotels all over the world and this is probably the most underwhelming one. There are better hotels with much nicer staff & more amenities for the same price in town. With so much competition you would think staff would be more hospitable. Again not great nor terrible. Just meh
Stayed 5 nights in Feb 2025

6/10 Okay

Casey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My 3rd stay here but different experience. Staff was not welcoming. Front desk staff did not seem happy to be working today. We arrived at noon knowing checkin was at 3pm. Nothing we could do about our arrival time. This is the first time I’ve experienced staff wait until the stated checkin time. They stated they did not know when a room would be ready. 3 hours later a young lady stepped from behind the front desk with a huge stack of room keys and started to pass them out to several people waiting patiently. I’ve stayed at Ibis in Malaysia, Thailand, Philippines and now a couple of times in Mexico and this is the first time I’ve seen this. Add to the staff not being friendly or welcoming…I’m disappointed. I stayed here during the holidays when it was very busy & hectic and staff handled it with warm smiles & grace. But new staff and poor customer service today. Let’s hope this stay gets better
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara, Miami Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located near Paseo de Montejo, less than 5 min walking to Fiesta Americana where you can rent a car from many car rental companies in there. It is a beautiful neighborhood.
Stayed 5 nights in Jan 2025

10/10 Excellent

CRYOLOGISTICS

Stayed 2 nights in Dec 2024

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended an additional day. I would recommend this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good amenities. I wish the beds were softer and I wish there were more outlets in the room. I would recommend it if you don’t have a lot of things to plug in to charge.
Stayed 2 nights in Dec 2024

8/10 Good

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Property does not have a swimming pool
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was too spare of anything other than the bed. I felt like I was in a barrack. N9 wall decorations or anything.
Stayed 4 nights in Nov 2024

8/10 Good

carlos

Business traveler, Traveled with family
Liked: Cleanliness
Ubicaciones muy conveniente.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay at the ibis as always. The location in Merida is central to shopping and restaurants.
Stayed 4 nights in Nov 2024

4/10 Poor

Juan Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort

For short stays

This is more like a business hotel, but it doesn't have a pool, well, not even a partner in Progreso in case you want to go to the beach, I was willing to pay
Stayed 2 nights in Nov 2024

10/10 Excellent

Mildred

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location accessible to Paseo Montejo and Monument to La Patria
Stayed 5 nights in Oct 2024

10/10 Excellent

Mildred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Neighborhood is Paseo Montejo area everything is close by American Consulate is around the corner and bank and Walmart just steps away
Stayed 1 night in Oct 2024

10/10 Excellent

Dinacela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel , cerca a restaurantes muy buena hubicacion y el personal muy amable
Stayed 4 nights in Oct 2024

8/10 Good

CHIA POH

Stayed 4 nights in Sep 2024

10/10 Excellent

Diana Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy amables pero el día del huracán tardaron mucho con la comida y no avisaron
Stayed 2 nights in Oct 2024