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Hotel Las Garzas

3.0 star property

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Photo gallery for Hotel Las Garzas

Outdoor pool
Courtyard
Front of property
Standard Room, 2 Queen Beds, Pool View | Iron/ironing board (on request), bed sheets
Restaurant

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
742 Calle 17 Chelem, entre 128 y 130, Progreso, YUC, 97336
  • Place, Chelem Park
    ‪6 min walk‬
  • Place, Progreso Beach
    ‪18 min drive‬
  • Place, Paseo de Montejo
    ‪43 min drive‬

Room options

View all photos for Superior Room

Superior Room | Iron/ironing board (on request), bed sheets

Superior Room

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Iron/ironing board (on request), bed sheets

Standard Room, 2 Double Beds

  • 160 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Progreso

Located in Chelem, Hotel Las Garzas is a short stroll from Chelem Park and within a 15-minute drive of Progreso Pier. This 35-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Chelem Park - 6 min walk - 0.4 miles
  • Progreso Beach - 18 min drive - 6.9 miles
  • Progreso Pier - 18 min drive - 6.9 miles
  • U.S. Consulate General Mérida - 39 min drive - 26.1 miles
  • Paseo de Montejo - 43 min drive - 27.4 miles

Getting around

  • Mérida International Airport (MID) - 59 min drive

Restaurants

  • ‪Pescadería D'suemy - ‬5 min walk
  • ‪Playa Dorada - ‬3 min drive
  • ‪Costa Azul Restaurante - ‬15 min walk
  • ‪Restaurante Costa Azul II Carretera Chuburna Pto. - ‬4 min drive
  • ‪Molusk - ‬4 min drive

About this property

Hotel Las Garzas

At Hotel Las Garzas, guests have access to an outdoor pool, a terrace, and a garden. A stay here includes free parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Relax with a rainfall shower. Ceiling fans are also available.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee: MXN 200 per person
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • Pool access available from 9:00 AM to 7:00 PM.
  • There are no elevators.

Property is also known as

Capital O Las Garzas
Hotel Las Garzas Hotel
Hotel Las Garzas Progreso
Hotel Las Garzas Hotel Progreso

Frequently asked questions

Are free cancellation options available at Hotel Las Garzas?

Hotel Las Garzas provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Las Garzas?

This hotel is situated in Chelem within a short 6-minute walk of Chelem Park. You'll also find Progreso Beach and Progreso Lighthouse nearby.

Is parking available on site at Hotel Las Garzas?

Yes, self parking is offered for free at the hotel.

Does Hotel Las Garzas have a casino at the property?

No, Hotel Las Garzas doesn't have a casino.

Is there an indoor pool at Hotel Las Garzas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

Is Hotel Las Garzas good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a restaurant.

Are there hot tubs at Hotel Las Garzas?

No, there isn't a spa tub at this hotel.

Does Hotel Las Garzas have a restaurant with a breakfast menu?

Yes, Hotel Las Garzas serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Las Garzas allow pets to stay for free?

No, pets aren't allowed at Hotel Las Garzas.

Are there connecting rooms at Hotel Las Garzas?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Las Garzas?

The closest major airport to Hotel Las Garzas is Mérida International Airport (MID), which is about 23.8 mi away.

Are there rooms with balconies that I can book at Hotel Las Garzas?

Yes, some guestrooms at Hotel Las Garzas offer a balcony and may feature pool views.

Hotel Las Garzas Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 4 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Way overpriced for basically an old and run down hotel. What I was told is there are really no good hotels in Chelem. I think I agree!
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service counts: The hotel contacted me (WhatsApp) to say that the rate I booked was too low, and they would not honor it. They said to contact OYO for any refund. I booked on Expedia (rate was the same on every booking website). Then, I received an email saying due to COVID, they were closing this hotel and offering me a stay at another OYO nearby. As a previous Airbnb host, and now a small business owner, the customer service was pretty appalling. If left us (driving to the hotel) to book another hotel, while we were charged by Expedia for the stay and 6 days later have not been refunded. As a business owner, I would have at least offered a solution instead of rudely informing the customer that the rate was too low and to seek a refund without any assistance. We ended up staying in 3 hotels the same week, all OYO, and have only great things to say. Now, we have rented a home near this hotel and pass by it almost daily. We can’t recommend it. I hope the $19 we paid for night helps the hotel during this difficult time... because for $20 they have means they not only lost a potential repeat customer, but a resident in the area who has many families members visit and has to send them to a local hotel. That $20 difference (we would have paid) they could have absorbed and would have had a full house in 3 months (as we are getting married and cannot host all of my husband’s relatives), not to mention ongoing stays from family members.
Stayed 1 night in Jan 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene agua de mar en las salidas de los baños, que se supone debes de usar para bañarte y lavarte los dientes (qué no hicimos) al detectarlo, instalaciones antiguas y mal olor en los cuartos y pasillos
Stayed 2 nights in Dec 2020
Verified

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort

DESCUIDADO Y VIEJO

Hoteles e instalaciones descuidadas y viejas (chapoteadero sucio), len la habitación que me dieron me avisaron que no llegaba el wifi, el baño y el caño apestaban horrible y las ventanas no abrían para poder orear el cuarto, no te dan control remoto del televisor (no vi television de todas maneras) pero al parecer debes de pagar o dejar un depósito por el mismo, encontré una cucaracha en el baño, tuve que tapar todas las coladeras para que no salieran más bichos y disminuyera el olor, el ventilador de techo demasiado ruidoso, estacionamiento gratis pero inseguro, las únicas dos cosas buenas de este hotel fue la ubicación y que el aire acondicionado funcionaba bien.
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Jaime Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

sin agua caliente

Mi experiencia únicamente fue desagradable el servicio de la regadera que no había agua caliente y llaves de lavabo y regadera en mal estado.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Muy buen servicio, buena ubicación, un hotel chiquito pero cómodo y muy cerca del mar. El unico inconveniente es que no hay señal de Tv.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
fue decepcionante el wifi no servía, la tele tampoco, el baño sucio y el clima tenia goteras y se anegaba el piso, no nos pudieron cambiar de habitación te entregan las toallas y dos miseros jabones y muestras medicas de shampoo a cambio de tu INE, la desconfianza total y me cobraron un 5% mas de impuesto que no estaba en la pagina, y el agua caliente solo de noche funcionó lo demas bien :S
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio e instalaciones sin mantenimiento

Mala recepción, no nos querían dar las amenidades completas. El sanitario no servía, se tardó demasiado en tener agua caliente, muy sucio, la habitación no tenía ni dónde acomodar la ropa, sin televisión y un largo etc. No lo recomiendo
Stayed 1 night in Dec 2019
Verified

8/10 Good

Aline

Liked: Cleanliness, staff & service, amenities
Muy atentos todos y serviciales, se come rico en el restaurante
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2021