Hotel HO Merida

3.5 star property
Hotel with free parking, near Paseo de Montejo
VIP Access

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Photo gallery for Hotel HO Merida

Walk through a covered walkway with arches supported by columns, surrounded by seating areas and potted plants.
Relax by the pool in a tranquil outdoor space with a swimming pool, lounge chairs, and a small table.
Relax in a comfortable seating area with armchairs and a coffee table, surrounded by a decorative partition and lush greenery.
Relax in a stylish room with a large bed, side table, and lamp.
Stroll through the serene courtyard surrounded by lush greenery and elegant white arches.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
calle 62 #515 entre 65 y 67 col. Centro, Mérida, Yuc., 97121
  • US Visa Applicant Service Center
    ‪2 min walk‬
  • Mérida Cathedral
    ‪8 min walk‬
  • Plaza Grande
    ‪8 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪8 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members

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Room options

Standard Double Room

7.8 out of 10
Good
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • Sleeps 4
  • 2 Double Beds

Elite Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mérida

Located in Mérida Centro within a short walk of Mérida Cathedral, Hotel HO Merida is within 2 miles (3 km) of other popular sights such as Paseo de Montejo. This 37-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • US Visa Applicant Service Center - 2 min walk - 0.1 miles
  • Mérida Cathedral - 8 min walk - 0.5 miles
  • Plaza Grande - 8 min walk - 0.5 miles
  • Parque Santa Lucía - 15 min walk - 0.8 miles
  • U.S. Consulate Merida - 5 min drive - 2.9 miles

Getting around

  • Teya-Merida Station - 28 min drive
  • Mérida International Airport (MID) - 14 min drive

Restaurants

  • ‪Bar la Ruina - ‬6 min walk
  • ‪Restaurante San Fer Villas - ‬3 min walk
  • ‪Al sazon de Michin - ‬6 min walk
  • ‪Taquería "La Gloria - ‬3 min walk
  • ‪Bar María del Carmen. Hotel - ‬6 min walk

About this property

Hotel HO Merida

Hotel with free parking, near Paseo de Montejo
Guests staying at Hotel HO Merida enjoy an outdoor pool, free WiFi in public areas, and a garden. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations.
Guests can expect free WiFi and 45-inch flat-screen TVs with cable channels. Free local calls, safes, and desks are also standard.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 80 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Desk
  • Free local calls
  • Heated floor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 270 for adults and MXN 80 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8:00 PM.
  • There are no elevators.

Property is also known as

Hotel HO
Hotel HO Merida Hotel
Hotel HO Merida Mérida
Hotel HO Merida Hotel Mérida

Frequently asked questions

Is a free cancellation option available at Hotel HO Merida?

Hotel HO Merida offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What can I see within easy reach of Hotel HO Merida?

This hotel is situated in Mérida Centro, just steps from US Visa Applicant Service Center, and within a 10-minute walk of Plaza Grande and Municipal Palace of Merida. You'll also find Mérida Cathedral and Paseo de Montejo within a short drive.

Is parking available on site at Hotel HO Merida?

Yes, secured self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking is also available. You'll find a garage and max 1 space per unit.

Does Hotel HO Merida include a casino on the premises?

No, Hotel HO Merida doesn't have a casino.

Will I find an indoor pool at Hotel HO Merida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

What do couples enjoy most about Hotel HO Merida?

Couples staying at this hotel will appreciate amenities like heated floors as well as an outdoor pool and concierge services.

Are there hot tubs at Hotel HO Merida?

No, there isn't a spa tub at this hotel.

Does Hotel HO Merida have a restaurant that serves breakfast?

Hotel HO Merida offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Hotel HO Merida allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel HO Merida.

Are there connecting rooms at Hotel HO Merida?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel HO Merida?

The closest major airport to Hotel HO Merida is Mérida International Airport (MID), which is 3.9 mi away (14 minutes by car).

Are there rooms with balconies at Hotel HO Merida?

No, there aren't any guestrooms with balconies at Hotel HO Merida.

Hotel HO Merida Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 117 out of 262 reviews
Rating 8 - Good. 67 out of 262 reviews
Rating 6 - Okay. 37 out of 262 reviews
Rating 4 - Poor. 21 out of 262 reviews
Rating 2 - Terrible. 20 out of 262 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Stayed 1 night in Mar 2025

10/10 Excellent

Sergio Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Mario Luis

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Pros: location, location , location! Cons: Not so great customer service and you have to request items daily because there is no proper restock.
Stayed 4 nights in Mar 2025

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the city. Reasonable price and very excellent staff. We would stay here again and you should definitely consider staying there too.
Stayed 3 nights in Feb 2025

4/10 Poor

Arisbeth

Traveled with family
Liked: Cleanliness
We never have hot water, the beds are not confortable
Stayed 2 nights in Feb 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok , but the shower was little slow and the room was a little mosquitos
Stayed 6 nights in Feb 2025

6/10 Okay

Raffaele

Traveled with partner
Disliked: Amenities, property conditions & facilities
Although property was very central to the heart of meridian- minimal hot water. Water pressure vey poor- couldn’t wash my hair for fear of not being able to rinse it. No hand or wash cloths- just two towels. Place was ok for a night or two but definitely no frills
Stayed 2 nights in Feb 2025

2/10 Terrible

Mark

Traveled with partner
Disliked: Amenities
Worse hotel of our 28 day trip. The property does not look like its picture. It's a bit grim and it's cold unwelcoming front desk staff never looked up to greet you or check on your welfare. They in no way matched the helpful kind cleaning and breakfast staff. Our initial room was like a cave, infested with mosquitoes, and they moved us to another more 'modern' room adjacent to a room undergoing construction work and that looked out on the parking lot. The day before our departure we asked the front desk to reserve a taxi for an early-morning trip to the train station. The morning person knew nothing about the reservation and we spent some worried time wondering if our 5:30 am taxi would come. Find a better place that actually cares about its guests. Seriously.
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The staff was friendly and Patricio on the front desk was amazing. Any problem we had he made sure it was resolved quickly and properly. Breakfast was a limited selection but was made to order and adequate.
Stayed 3 nights in Jan 2025

10/10 Excellent

Reyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price and location

Great place near everything
Stayed 2 nights in Jan 2025

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and pool was fun. But front desk staff was not super friendly. Also no towels in one of our 2 rooms & had to ask and wait. 1 room in back was quiet but 1 was loud due to front road noise. Beds were hard & showers were cold in both rooms. No comfort ammenities like hand towels or extra towels, extra blankets, tissue, iron, fridge or coffee maker. Toilets needed 10 minutes between flushes to refill. Probably would not stay here again. 😞
Stayed 2 nights in Dec 2024

6/10 Okay

Silverio

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Dec 2024

4/10 Poor

Linda A Diaz

Traveled with partner
Water pressure problems, too many flies, no hand towels, not really a restaurant,etc etc
Stayed 6 nights in Dec 2024

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mérida is beautiful, and this hotel it’s in the right location walk about distance to the main plaza! And all of it surroundings. Wonderful staff.
Stayed 7 nights in Nov 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Joel Moreno

Liked: Property conditions & facilities
Excelent place!
Stayed 3 nights in Jun 2024

8/10 Good

Yaritza

Liked: Cleanliness, staff & service, property conditions & facilities
good for what you pay
Stayed 3 nights in Aug 2024

8/10 Good

Arturo

Stayed 6 nights in Jul 2024

10/10 Excellent

Héctor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and excellent location. The only issue was the shower head that didn't let enough water through but everything else was perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Stayed 9 nights in Jun 2024

10/10 Excellent

Celina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location it was in downtown Merida and there were many places to go.
Stayed 4 nights in Jun 2024

8/10 Good

Beftu

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen could be better
Stayed 2 nights in May 2024

4/10 Poor

Corinne

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Given double bed instead of king also no balcony

Stayed 1 night in May 2024

10/10 Excellent

Rogelio, Palos Hills

Stayed 4 nights in May 2024

10/10 Excellent

Ana Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Very clean and quiet.
Stayed 8 nights in May 2024