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Cigno Hotel (Adults Only)

4.0 star property
Adults-only hotel with free valet parking and an outdoor pool

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Photo gallery for Cigno Hotel (Adults Only)

Exterior
Bar (on property)
Suite, 1 King Bed, Patio, Pool View | Terrace/patio
Terrace/patio
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000
  • Place, US Visa Applicant Service Center
    ‪1 min walk‬
  • Place, Plaza Grande
    ‪10 min walk‬
  • Place, Mérida Cathedral
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Private Pool

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Private Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Pool View

Suite, 1 King Bed, Patio, Pool View | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Patio, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Terrace

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mérida

Located in Mérida Centro, Cigno Hotel (Adults Only) is adjacent to US Visa Applicant Service Center and within a 10-minute stroll of Mercado Municipal Lucas de Gálvez. This 10-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • US Visa Applicant Service Center - 1 min walk - 0.0 miles
  • Plaza Grande - 10 min walk - 0.6 miles
  • Mérida Cathedral - 10 min walk - 0.6 miles
  • Parque Santa Lucía - 16 min walk - 0.9 miles
  • Paseo de Montejo - 5 min drive - 1.8 miles

Getting around

  • Teya-Merida Station - 29 min drive
  • Mérida International Airport (MID) - 12 min drive

Restaurants

  • ‪El Principal - ‬4 min walk
  • ‪Restaurante Lucy's - ‬3 min walk
  • ‪Café Lavé - ‬5 min walk
  • ‪La Ruina - ‬5 min walk
  • ‪La Kombuchería - ‬5 min walk

About this property

Cigno Hotel (Adults Only)

Adults-only hotel with free valet parking and an outdoor pool
Cigno Hotel (Adults Only) features an outdoor pool, free WiFi in public areas, and a business center. Free valet parking is available if you drive. The 24-hour front desk has staff always at the ready. This adults-only hotel also has a garden.
45-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Other standard amenities include espresso makers, ceiling fans, and phones.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 to 22 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 0 per pet (varies based on length of stay)

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 17 to 22 per person
  • Pet fee: USD 0 per pet (varies based on length of stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.
Property Registration Number HCO181213C92

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida

Frequently asked questions

Is free cancellation available at Cigno Hotel (Adults Only)?

Cigno Hotel (Adults Only) provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Cigno Hotel (Adults Only)?

This hotel is situated in Mérida Centro, just steps from US Visa Applicant Service Center, and within a 10-minute walk of Municipal Palace of Merida and Mercado Municipal Lucas de Gálvez. You'll also find Plaza Grande and Jose Peon Contreras Theater less than a mile away.

Is parking available on site at Cigno Hotel (Adults Only)?

Yes, valet parking is offered for free at the hotel.

Does Cigno Hotel (Adults Only) include a casino?

No, Cigno Hotel (Adults Only) doesn't have a casino.

Is there an indoor pool at Cigno Hotel (Adults Only)?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Cigno Hotel (Adults Only)?

This adults-only hotel offers many amenities for couples such as an outdoor pool and a restaurant with some guestrooms featuring private pools.

Does Cigno Hotel (Adults Only) have a hot tub?

No, there isn't a spa tub at this hotel.

Does Cigno Hotel (Adults Only) have a restaurant with a breakfast menu?

Yes, Cigno Hotel (Adults Only) serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Cigno Hotel (Adults Only) allow pets to stay for free?

Although they can't stay for free, pets are welcome at Cigno Hotel (Adults Only) for a fee of USD 0 per pet, per stay.

Are there connecting rooms at Cigno Hotel (Adults Only)?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Cigno Hotel (Adults Only)?

The closest major airport to Cigno Hotel (Adults Only) is Mérida International Airport (MID), which is 4 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Cigno Hotel (Adults Only)?

Yes, some guestrooms at this hotel offer either a furnished balcony or a patio where guests can enjoy pool views.

Cigno Hotel (Adults Only) Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 89 out of 103 reviews
Rating 8 - Good. 13 out of 103 reviews
Rating 6 - Okay. 0 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind and the property is absolutely beautiful! Would definitely come back and stay here again :)
Stayed 2 nights in Oct 2025

10/10 Excellent

erin

Stayed 2 nights in Oct 2025

10/10 Excellent

Tony

Stayed 1 night in Oct 2025

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the staff are great. Just bear in mind that in Mérida you almost always need a car to get around and the hotel is not near restaurants or busy areas, so you will definitely need a car or a taxi.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dorwyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 7 nights in Aug 2025

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Wish there was more to see do closer to the property.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dominick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this beautiful property for your next visit to Mérida
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly beautifully restored property that will take your breath away. Only 10 rooms. It is in an older neighborhood and we arrived at night. There wasn't much else going on in the immediate area... it's not an entertainment or restaurant district, so you would would not expect this gem to be tucked away in the middle of the block. Book it. You won't be sorry.
Stayed 1 night in Jun 2025

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place and plan to go back!
Stayed 1 night in May 2025

8/10 Good

Victor

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Javier, South Pasadena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Claudine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and safe. The parking next to the hotel was great.
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Stayed 3 nights in May 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything!
Courtyard
Looking out from courtyard
Another view of the garden/courtyard
King size bed- very comfy
Stayed 3 nights in May 2025

8/10 Good

moria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cigno Hotel is a beautiful oasis in central Merida. The room was large, beautifully appointed and well air-conditioned. The food at the restaurant was excellent-modern Mexican cuisine. We felt one of the best part of the experience was the staff. They were friendly, helpful and very gracious. You cannot go wrong staying at this excellent small hotel. We had a very positive experience at Cigno Hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ulises

Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone” Stay here!
Stayed 1 night in Feb 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice little hotel. Little far from everything.
Stayed 4 nights in Jan 2025

10/10 Excellent

william, Los Angeles

Liked: Amenities, property conditions & facilities
Burial hotel close to old Merida sites.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024