Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5.0 star property
VIP Access

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Photo gallery for Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Indoor pool, seasonal outdoor pool
Junior Suite, Lake View | Lake view
Beach
Premium Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Via B. Castelli, 9, Menaggio, CO, 22017
  • Place, Menaggio Beach
    ‪8 min walk‬
  • Place, Spiaggia Lerai
    ‪9 min walk‬
  • Place, Menaggio and Cadenabbia Golf Club
    ‪3 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Room, Park View (Prestige)

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Park View

  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Balcony, Park View (Prestige)

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Lake View

  • Lake view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Lake View

  • Lake view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Room, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Loft, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Exclusive Suite, 1 Bedroom, Lake View

  • Lake view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Terrace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Premium Suite, Lake View

  • Lake view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Presidential Suite, Lake View

  • Lake view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Menaggio

Menaggio Beach is a short stroll from Grand Hotel Victoria Concept & Spa, by R Collection Hotels, and other popular attractions like Menaggio and Cadenabbia Golf Club are within a couple of miles (3 km). This 81-room, 5-star hotel has 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk - 0.2 miles
  • Menaggio Beach - 8 min walk - 0.5 miles
  • Spiaggia Lerai - 9 min walk - 0.5 miles
  • Villa Mylius Vigoni - 19 min walk - 1.0 mile
  • Menaggio and Cadenabbia Golf Club - 3 min drive - 1.4 miles

Getting around

  • Lugano (QDL-Lugano Rail Station) - 36 min drive
  • Lugano (LUG-Agno) - 74 min drive

Restaurants

  • ‪Caffè Centrale - ‬3 min walk
  • ‪Bar Manzoni - ‬1 min walk
  • ‪Ristorante Lago - ‬1 min walk
  • ‪Ristorante Del Porto - ‬5 min walk
  • ‪Café del Pess - ‬3 min walk

About this property

Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Grand Hotel Victoria Concept & Spa, by R Collection Hotels features a full-service spa, an indoor pool, and a gym. You can put free valet parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a business center.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and laptop-compatible safes are also available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar Manzoni
  • Pool Bar Griso
  • Ristorante 1827
  • Ristorante Lago

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1869
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during January, February, November, and December.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Registered guests are the only ones allowed in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Victoria Concept Spa
Grand Hotel Victoria Concept Spa by R Collection Hotels
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Hotel

Frequently asked questions

Is a free cancellation option available at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Grand Hotel Victoria Concept & Spa, by R Collection Hotels provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see around Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Located steps from Piazza Giuseppe Garibaldi, this hotel is in Menaggio, and within a 10-minute walk of Menaggio Beach and Spiaggia Lerai. You'll also find Bellagio Port and Menaggio and Cadenabbia Golf Club within a short drive.

Is parking available on site at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yes, valet parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, facials, and mani/pedis.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have a casino at the property?

No, Grand Hotel Victoria Concept & Spa, by R Collection Hotels doesn't have a casino.

Is there an indoor pool at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from June until September.

What amenities will couples enjoy at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

This lakeside hotel offers many amenities for couples, including Champagne service as well as an indoor pool and 2 bars.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have a hot tub?

Yes, this hotel has a spa tub.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels feature a restaurant that includes a breakfast menu?

Yes, Grand Hotel Victoria Concept & Spa, by R Collection Hotels has 2 restaurants, and serves free buffet breakfast each morning.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grand Hotel Victoria Concept & Spa, by R Collection Hotels for a fee of EUR 40 per pet, per night. The property also provides food and water bowls.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

The closest major airport to Grand Hotel Victoria Concept & Spa, by R Collection Hotels is Lugano (LUG-Agno), which is 21.9 mi away (74 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy lake or park views.

Grand Hotel Victoria Concept & Spa, by R Collection Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 87 out of 95 reviews
Rating 8 - Good. 2 out of 95 reviews
Rating 6 - Okay. 5 out of 95 reviews
Rating 4 - Poor. 0 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Rajesh

Stayed 1 night in Oct 2025

10/10 Excellent

Geeta

Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Susanne

Stayed 3 nights in Oct 2025

10/10 Excellent

Hedy

Traveled with family
Liked: Cleanliness
Yes!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriel, Saint Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects. The setting is beyond gorgeous. The service was top notch. The breakfast was expansive. The spa was state of the art and included in your stay. Don't miss this place!
Stayed 3 nights in Oct 2025

8/10 Good

Timothy J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the lake. Great breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best customer experiences we have ever had. Staff was amazing taking care of every need and helping with anything. Absolutely amazing top to bottom.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot say enough good things about the Grand Hotel Victoria. From the immaculately kept grounds; beautiful lush hydrangeas, wonderful pool, exceptional restaurants, to the staff. The staff is friendly, accommodating, and made me and my fiancé feel right at home. We had several hiccups with travel along to and from Como and the staff went above and beyond to make sure we got to our destinations safely and smoothly. To travelers: do check out the local gelato spot that is a 5 minute walk from the hotel (pro-tip: get the pistachio) and the restaurant “Dal Tato” for some amazing Italian food.
Stayed 2 nights in Sep 2025

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst 5 star hotel we have stayed in. They are a fairly new 5 star hotel (4 star before their extension) and this showed in their customer service. They want to help but they do not take no as an answer, very pushy and uncomfortable. The room smelt of sewage and the drain was gurgling (we were in the new extended part of the hotel). One towel was dirty. The room service breakfast choice extremely poor. The good things were the indoor spa, comfy bed and the breakfast in the restaurant.
Stayed 2 nights in Sep 2025

6/10 Okay

vickie

Traveled with family
Liked: Staff & service
The A/C didn't work properly. No restaurant, but a nice breakfast buffet. Rooms were not well appointed.
Stayed 3 nights in Sep 2025

8/10 Good

Mireille

Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaden

Stayed 2 nights in Aug 2025

10/10 Excellent

Sibel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel, nice spacious rooms, great breakfast and restaurant for evening.
Stayed 2 nights in Aug 2025

10/10 Excellent

Naz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Yashodhara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Damon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel Victoria is an amazing property with a warm and friendly staff willing to help at all times. Our stay in a Jr Suite was spectacular, with a deck and expansive views of Lake Como. The rooms were very nicely appointed and the staff was very responsive to cleaning requests, turn down service and requests for things like ice and pillows. The Spa is amazing, with literally something for everyone, whether you like lap pools, waterfall massagers, hot and cold therapies, saunas and so much more. The beach club is a 5 minute walk down the street and provides multiple pools, lounge areas, dining and of course access to the lake itself. Finally, the food was excellent, from the breakfast buffet to inspired Italian meals. You won't be disappointed in this hotel, and Menaggio is a great location to explore all that Lake Como has to offer.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tamerlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Navneal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Sergio

Stayed 4 nights in Jun 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every detail is thoroughly thought out in this hotel, impeccable service, amazing facilities and amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Brendon

Stayed 4 nights in Jun 2025