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Suite Sumapaz Hotel

3.5 star property
Hotel in Melgar with free breakfast and free valet parking

Choose dates to view prices

Photo gallery for Suite Sumapaz Hotel

Front of property
Superior Room | Bathroom | Shower, free toiletries, towels
Outdoor pool
Lobby
Interior

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Breakfast included
  • Bar
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Carrera 24 No. 7-54, Melgar, 734001
  • San Francisco de Asis Church
    ‪2 min walk‬
  • Piscilago Zoo
    ‪11 min drive‬
  • Piscilago Water Park
    ‪14 min drive‬

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Room options

View all photos for Superior Room

Superior Room | Rollaway beds, free WiFi

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Rollaway beds, free WiFi

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Basic Double Room (Con Ventilador)

Basic Double Room (Con Ventilador) | Rollaway beds, free WiFi

Basic Double Room (Con Ventilador)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Rollaway beds, free WiFi

Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Rollaway beds, free WiFi

Basic Double Room, 1 Double Bed

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Melgar

Suite Sumapaz Hotel places you next to San Francisco de Asis Church and within a 15-minute drive of Piscilago Zoo. This 3.5-star hotel has 86 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • San Francisco de Asis Church - 3 min walk - 0.2 miles
  • Piscilago Water Park - 6 min drive - 4.3 miles
  • Piscilago Zoo - 8 min drive - 5.4 miles
  • Lago Sol - 10 min drive - 7.0 miles
  • El Penon Golf Course - 36 min drive - 21.3 miles

Restaurants

  • ‪Jordan Coffee - ‬2 min walk
  • ‪PPC Melgar - ‬3 min walk
  • ‪Super Arepas Don Carlos Parrilla - ‬7 min walk
  • ‪Fresas Y Cremas Lo Natural - ‬3 min walk
  • ‪Corral Melgar - ‬5 min walk

About this property

Suite Sumapaz Hotel

Hotel in Melgar with free breakfast and free valet parking
At Suite Sumapaz Hotel, guests enjoy features like an outdoor pool, a children's pool, and a sauna. Free valet parking is included with your stay. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can stay connected with free WiFi. Other amenities include coffee makers, phones, and free toiletries.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

Languages

English, Spanish

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  • Breakfast included
  • Spa
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4.0 out of 10, 1 review
$40 nightly
The price is $40
May 30 - May 31
All taxes and fees included in total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage
  • Sauna

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MXN 60000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 60000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM—-8:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Suite Sumapaz Hotel Melgar
Suite Sumapaz Melgar
Suite Sumapaz
Suite Sumapaz Hotel Hotel
Suite Sumapaz Hotel Melgar
Suite Sumapaz Hotel Hotel Melgar

Frequently asked questions

Is a free cancellation option available at Suite Sumapaz Hotel?

Suite Sumapaz Hotel provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Suite Sumapaz Hotel?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Suite Sumapaz Hotel on May 31, 2025 start from $108.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Suite Sumapaz Hotel?

This hotel is located in Melgar, just steps from San Francisco de Asis Church. You'll also find Piscilago Water Park and Piscilago Zoo nearby.

Is there parking available at Suite Sumapaz Hotel?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Suite Sumapaz Hotel?

Spa services at the hotel include massages.

Does Suite Sumapaz Hotel feature a casino at the property?

No, Suite Sumapaz Hotel doesn't have a casino.

Is there an indoor pool at Suite Sumapaz Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Suite Sumapaz Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Suite Sumapaz Hotel?

Yes, this hotel has a spa tub.

Does Suite Sumapaz Hotel feature a restaurant that includes a breakfast menu?

Yes, Suite Sumapaz Hotel serves free full breakfasts from its restaurant.

Does Suite Sumapaz Hotel allow pets to stay free of charge?

No, pets aren't allowed at Suite Sumapaz Hotel.

Are there connecting rooms at Suite Sumapaz Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Suite Sumapaz Hotel?

No, there aren't any guestrooms with balconies at Suite Sumapaz Hotel.

Suite Sumapaz Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Javier

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Alfredo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is nice and confortable. We didn't like around the pool was little dirty. The bathroom walls was dirty needs to be clean properly.
Stayed 1 night in Oct 2022

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the bathroom had cockroach and the didn't care, the staff was rude and were overcharging us when the bill came.
Stayed 1 night in Feb 2022

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Not AC bc the raining one night , the power going out , and they not have plan B .
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great accept they didn’t have hot water.
Stayed 1 night in Feb 2021

4/10 Poor

Leonardo

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
No too clean
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Stayed 9 nights in Mar 2019

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

sebastian ricaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Johan Sebastián

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

最悪

朝方まで、外の店の音楽、酔っ払い等うるさい。全く眠れず・・・ 部屋の掃除が毎日と表示されているが、滞在中行われなかった。確認しても「チャックアウトまでしない」と返事 お湯が出ない。 シャワーが壊れており、バスルームが水びだしに。 WIFIの電波はあるが使えない。
Stayed 2 nights in Nov 2020

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Experiencia en SUITE SUMAPAZ

Bueno, la estadia estuvo muy chevere es un hotel que rdta ubicado a solo 2 cuadras del centro, del parque principal rojas pinilla, me gusto mucho sus instalaciones. Aunque hay que mejorar mucho el servicio. El personal es un 50% tosco me sentia regañado cada vez que pedia algo en alimentos y bebidas. En uno de los desayunos tuve una experiencia fea, y en uno de los almuerzos tambien, es de considerar que tengan mejores proveedores. Y que cambien la actitud de servicio. Volveria? Si. Pero enserio debe mejorsr un poco el servicio,by la coordinacion del mismo ya que es bastante desorganizado el servicio al cliente.
Stayed 2 nights in Oct 2020

4/10 Poor

Juan carlos

Business traveler
Disliked: Cleanliness
Stayed 1 night in Sep 2020

2/10 Terrible

Pedro Pablo

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy normal

en general estuvo bien fue mi primera vez en este hotel pero pues la verdad tenia mas expectativas por la imágenes que presentan; y el costos para lo que encontré se me hizo algo elevado
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien aunque recomendación en las zonas húmedas colocar eucalipto menta
Stayed 2 nights in Oct 2019

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen servicio, habitaciones amplias, me gusto mucho
Stayed 3 nights in Jun 2018

2/10 Terrible

ALFONSO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor experiencia

Mal desde el primer momento que llegue me estaban cobrando 310.000,cuando me habían dicho 250.000 terminaron cobrándome 280.000,el cuarto 305 donde me quede estaba la cisterna rota,pusieron cinta de esterilización y el baño estaba orinado,tuve un accidente ese día en una rodilla y la sabana la unte un poco de sangre pero el recepcionista de ese día va y me dice que le tengo que pagar la sabana, a lo que le respondo que con agua cae, el recepcionista me dice que se la pague o me la descuenta de mi tarjeta de crédito,finalmente me cobro 15.000 por la lavada de la sabana y nunca me entrego recibo, hasta que no le pagara me retuvo las motos que había dejado en el parqueadero de ese hotel.me pareció una falta de respeto y una grosería ese recepcionista,espero no tener que volver a dicho hotel,muy bonito pero mala atención,espero que capaciten el personal que tienen o al menos sepan la gente que contratan ya que los recepcionistas son la primera imagen de un hotel
Stayed 1 night in May 2018

4/10 Poor

Andrés Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala atención, buenas instalaciones

El problema del hotel es el personal; me pasaron dos cosas: 1) el señor de la recepción quiso cobrarme $38.000 pesos de más, porque supuestamente en la reserva no se incluía el IVA, pero el correo que recibí decía expresamente cuál era el valor que se me cobraría en el establecimiento, el cual correspondía al publicado en la página. Al final su excusa fue que como iba a pagar en efectivo no me cobraría el IVA. Muy mal. 2) Cuando llamé a preguntar si había agua caliente, me dijeron que no, porque eso no se usa en un clima como el de Melgar. Y por favor, cualquier persona que haya viajado al menos una vez a un clima como ese sabe de inmediato que es una excusa de mal gusto. Además, si esa fuera una razón válida, ¿por qué el hotel ofrece sauna y turco? Si la política es no usar agua caliente, lo entiendo, pero no que expongan excusas mediocres. Del personal fueron muy atentos: el botones, el barman y las personas del restaurante. De resto, el hotel es muy bueno: las instalaciones son limpias y bonitas, y tiene de todo (jacuzzi, sauna y turco). El desayuno incluido es abundante y rico.
Stayed 1 night in May 2018