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HBD Hotel Spa

Property class: 3

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Photo gallery for HBD Hotel Spa

A breakfast table with plates of food, drinks, and a view of a pool area with chairs and umbrellas.
A wicker sofa with orange cushions and a small table with a plant, set against a white wall with a door and a painting.
A poolside area with a towel on a chair, a building with a blue roof, and a sign that reads "HBD SPA".
A gym with various exercise equipment, large windows, and a view of the outside.
A hotel room with a bed, a TV, a mirror, and a door leading to a bathroom.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 7A #14 - 86, Melgar, Tolima, 734 001
  • Place, San Francisco de Asis Church
    ‪18 min walk‬
  • Place, Piscilago Water Park
    ‪11 min drive‬
  • Place, Piscilago Zoo
    ‪15 min drive‬

Room options

View all photos for Queen Room

A hotel room with a bed, a painting on the wall, and a window with curtains.

Queen Room

  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

A hotel room with a large bed, a wardrobe, a bedside table, a mirror, and a painting on the wall.

Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

A hotel room with two beds, a TV, an air conditioner, and a mirror.

Basic Triple Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Comfort Quadruple Room

A hotel room with two single beds, a wooden wardrobe, a small table with a chair, an air conditioning unit, and a colorful painting on the wall.

Comfort Quadruple Room

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Family Room

A hotel room with bunk beds, a painting on the wall, and a TV mounted on the wall.

Standard Family Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Apartment

A neatly made bed with rose petals and heart-shaped pillows, a bedside table with a lamp, and a curtain in the background.

Standard Apartment

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with a bed, a TV, a mirror, and a door leading to a bathroom.

Apartment, 2 Bedrooms

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Twin Bunk Beds, 1 Double Bed and 1 Twin Bed

About the neighborhood

Melgar

HBD Hotel Spa places you 6.3 mi (10.2 km) from Piscilago Water Park. This 38-room, 3-star hotel has 2 indoor and 2 outdoor pools, along with a full-service spa.

What's nearby

  • San Francisco de Asis Church - 18 min walk - 1.0 mile
  • Piscilago Water Park - 11 min drive - 5.0 miles
  • Piscilago Zoo - 15 min drive - 6.1 miles
  • Lago Sol - 18 min drive - 7.6 miles
  • Chicoral Park - 53 min drive - 35.3 miles

Getting around

  • El Dorado Intl. Airport (BOG) - 149 min drive

Restaurants

  • ‪Parrilla Don Carlos - ‬8 min walk
  • ‪Asadero De Carnes El Corral Santandereano - ‬13 min walk
  • ‪Kokoriko - ‬18 min walk
  • ‪Frut y Mar - ‬10 min walk
  • ‪El Rancho De Fercho - ‬16 min walk

About this property

HBD Hotel Spa

HBD Hotel Spa features a full-service spa, 2 indoor pools, and 2 outdoor pools. A stay here includes free valet parking. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. Other amenities at this spa hotel include a children's pool, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Refrigerators, safes, and wardrobes or closets are other standard amenities.
2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 24-hour pool access
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2012
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • 24-hour pool access
  • There are no elevators.

Property is also known as

HBD Hotel Spa Hotel
HBD Hotel Spa Melgar
HBD Hotel Spa Hotel Melgar

Frequently asked questions

Is a free cancellation option available at HBD Hotel Spa?

HBD Hotel Spa provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to see around HBD Hotel Spa?

This hotel is located in Melgar, close to Piscilago Water Park, Piscilago Zoo, and Lago Sol.

Is there parking available at HBD Hotel Spa?

Yes, valet and self parking are offered for free at the hotel.

Is a spa located at HBD Hotel Spa?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does HBD Hotel Spa feature a casino?

No, HBD Hotel Spa doesn't have a casino.

Is there an indoor pool at HBD Hotel Spa?

Yes, this hotel has 2 indoor pools along with 2 outdoor pools. Guests have 24-hour pool access.

Is HBD Hotel Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a poolside bar.

Are there hot tubs at HBD Hotel Spa?

No, but guests can enjoy a steam room at this hotel.

Does HBD Hotel Spa feature a restaurant that includes a breakfast menu?

Yes, HBD Hotel Spa serves free breakfast (local cuisine) each morning from its restaurant.

Will HBD Hotel Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at HBD Hotel Spa.

Are there connecting rooms at HBD Hotel Spa?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at HBD Hotel Spa?

Yes, some guestrooms at HBD Hotel Spa offer a terrace.

HBD Hotel Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with the family big place good food the pool is nice, friendly people, the guy with the withe beer he is nice good service.
Stayed 2 nights in Aug 2023
Verified review

4/10 Poor

Jose

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The place is well located but the service has to be improve. The workers have a good attitude, nonetheless , they are very slow and does not know how to make decisions.
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Diana

Disliked: Property conditions & facilities
They need to fix the sauna and change every day breakfast they only have one option is with any type of egg and no more
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible servicio! Todas las noches hubo ruido de otros huéspedes haciendo fiesta en la piscina y a pesar de que se informó a recepción, el recepcionista dijo que no se podía hacer nada pues el huésped ruidoso era su amigo y si nos gustaba que nos fuéramos a otro lado. No pudimos dormir y nos toco irnos a buscar otro hotel. Además el hotel decía que tenia baño de vapor y otras amenidades pero no estaban en funcionamiento!
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó la experiencia que pase yo con mi familia en el hotel nos atendieron muy bien son muy amables con unos los cuartos son limpios y muy cómoda eso sí no se puede entrar comida al hotel pero el resto muy rico la pasamos muy bien
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

ELIANA ROCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La recepción indicó que no encontró la reserva que hice a través de esta aplicacion.
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal servicio

Horrible, hice un resrva con tarjeta de crédito desde el jueves , cuándo llegue el dia sabado al hotel me dijero q no habian cancelado la reserva y en ningun momemto me notificaron. Me quefe sin hospedaje ese dia
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accomodating.
Stayed 1 night in Apr 2021
Verified review

4/10 Poor

John Jairo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Devolución de dinero

Señores necesito que se me haga la devolución de la reserva ya que el hotel HBD me cobró en efectivo la estadía y no me aceptó la reserva que fue agregada a mi tarjeta de crédito. En la recepción afirmaron que no tienen convenio con hotels.com....de lo contrario elevarse la queja a la superintendencia de industria y comercio
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

JOHANNY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No paguen a este hotel desde Hotels.com

Pagué la reserva a través de Hotels.com con mi tarjeta de crédito, y cuando llegué al hotel me informaron que ellos no tenían convenio con Hotels.com y solo con Booking. Por ende, me tocó volver a pagar en el hotel o sino me quedaba sin cuarto ya que era muy tarde para salir a buscar alojamiento.
Stayed 2 nights in Mar 2021
Verified review

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Juan

Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Geraldine Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021