6/10 Okay
Malcolm
Apr 9, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Whenever one reviews a hotel, it's a given that the staff are always friendly and helpful, and they definitely were at the Treasury on Collins. However, the hotel was simply not what we expected. The entrance, and I am not sure which one we should have used, is unimpressive to say the least. We used the one via Queen Street and it left us wondering if we were in the right place. We eventually found reception on the mezzanine level and again it was a bit surreal as we looked down onto what looked like a dining and bar area on the level below us. Similarly, the walkway around the atrium (for want of a better word) on our level looked strange and if there hadn't been someone smiling at the reception desk, I would have though we were in the wrong place. I have seen many old bank and office buildings that have been renovated and they have been magnificent, but not this one. The corridor on the sixth floor leading to our room made up for all our concerns because it was really impressive. Why the rest of the building couldn't have been done like that, I will never know? However, on entering the room, more disappointment. Parts of it were ok, but what could only be called the recent renovations were quite unappealing. Think of cheaply veneered and dated timber cupboards, etc. The shower over the bath was completely unacceptable in this day and age and because of that, I cannot understand why the hotel gets such good ratings. As you can see, it just wasn't our scene.
Malcolm
Stayed 2 nights in Apr 2025