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Sofitel Melbourne On Collins

5.0 star property
Luxury hotel with a restaurant connected to a shopping center in Melbourne

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Photo gallery for Sofitel Melbourne On Collins

View from room
Junior Suite, 1 King Bed, Bay View, Corner | View from room
Exterior
Breakfast, lunch, dinner served; Modern European cuisine
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
25 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Fed Square
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Corner (City or Bay Views)

Luxury Room, 1 King Bed, Corner (City or Bay Views) | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Room, 1 King Bed, Corner (City or Bay Views)

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Shower, designer toiletries, hair dryer, bathrobes

Superior Room, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(7 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Bay View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(36 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(16 reviews)
  • 388 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club Lounge Access, City View (Club Sofitel Access) | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Room, 1 King Bed, Club Lounge Access, City View (Club Sofitel Access)

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | View from room

Deluxe Suite, 1 King Bed, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Opera Suite Residence

Opera Suite Residence | Premium bedding, pillowtop beds, minibar, in-room safe

Opera Suite Residence

  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Ambassador King Suite Club Sofitel with Corner Bay Views

Ambassador King Suite Club Sofitel with Corner Bay Views | Premium bedding, pillowtop beds, minibar, in-room safe

Ambassador King Suite Club Sofitel with Corner Bay Views

  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Residence

Imperial Suite Residence | Premium bedding, pillowtop beds, minibar, in-room safe

Imperial Suite Residence

  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 King Beds

View all photos for Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access) | Premium bedding, pillowtop beds, minibar, in-room safe

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Sofitel Melbourne On Collins is a leisurely stroll from popular sights such as Fed Square and Melbourne Central. This 363-room, 5-star hotel has a restaurant, free in-room WiFi, and a gym. It's connected to a shopping center in central Melbourne and also close to Rod Laver Arena and Melbourne Cricket Ground.

What's nearby

  • Collins Street - 1 min walk - 0.1 miles
  • Flinders Lane - 2 min walk - 0.1 miles
  • Fed Square - 5 min walk - 0.3 miles
  • Melbourne Central - 10 min walk - 0.6 miles
  • Rod Laver Arena - 14 min walk - 0.8 miles

Getting around

  • Parliament Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne Airport (MEL) - 31 min drive

Restaurants

  • ‪Market Lane Coffee - ‬2 min walk
  • ‪Guzman Y Gomez - ‬2 min walk
  • ‪St. ALi Canteen - ‬3 min walk
  • ‪Cumulus - ‬2 min walk
  • ‪Little Collins Street Kitchen - ‬3 min walk

About this property

Sofitel Melbourne On Collins

Luxury hotel with a restaurant connected to a shopping center in Melbourne
Guests of Sofitel Melbourne On Collins enjoy a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for AUD 75 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 40-inch LED TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. IPod docks, refrigerators, and minibars are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (AUD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Atrium Bar on 35
  • No35

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,382 square feet of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 50 for adults and AUD 25 for children
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free WiFi in public areas is limited to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Frequently asked questions

Are free cancellation options available at Sofitel Melbourne On Collins?

Sofitel Melbourne On Collins provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Sofitel Melbourne On Collins?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Sofitel Melbourne On Collins on Dec 8, 2025 start from $267.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sofitel Melbourne On Collins?

This hotel is situated in Melbourne Central Business District within a 10-minute walk of Collins Street and Princess Theatre. You'll also find Melbourne Central and Rod Laver Arena less than a mile away.

Will I be able to park at Sofitel Melbourne On Collins?

Yes, valet parking is offered for AUD 75 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sofitel Melbourne On Collins include a casino?

No, Sofitel Melbourne On Collins doesn't have a casino.

Is there an indoor pool at Sofitel Melbourne On Collins?

No, there is no indoor pool at this hotel.

Is Sofitel Melbourne On Collins good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Sofitel Melbourne On Collins?

No, there isn't a spa tub at this hotel.

Does Sofitel Melbourne On Collins feature a restaurant that includes a breakfast menu?

Yes, Sofitel Melbourne On Collins serves a cooked-to-order breakfast for a surcharge each morning at No35.

Does Sofitel Melbourne On Collins allow pets to stay free of charge?

No, pets aren't allowed at Sofitel Melbourne On Collins.

Does Sofitel Melbourne On Collins have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sofitel Melbourne On Collins?

The closest major airport to Sofitel Melbourne On Collins is Melbourne, VIC (MEB-Essendon), which is 14.3 mi away (26 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 18.7 mi away (31-minute drive).

Are there rooms with balconies at Sofitel Melbourne On Collins?

No, you won't find guestrooms with balconies at Sofitel Melbourne On Collins.

Does Sofitel Melbourne On Collins have a wedding venue?

Take advantage of the wedding venue at Sofitel Melbourne On Collins if you plan to say "I do" during your trip.

Sofitel Melbourne On Collins Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jill

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, short walk to NGV and Southbank, close to parks and Richmond. Friendly efficient staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful wedding weekend stay, the staff were fantastic - we thoroughly enjoyed our stay! Thank you Sofitel team!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Sofitel Melbourne on Collins and had a wonderful experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel truly valued as a guest. The hotel itself is beautifully presented with elegant interiors and a luxurious atmosphere.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights Melbourne stay

Having stayed at Sofitel hotels in a few countries this one is up there at the top we were upgraded to the 49th floor which rounded off the experience 100%. One minor negative is on both mornings the hot food at breakfast was on the cold side
Stayed 2 nights in Aug 2025

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are wonderful at apologising Sorry doesn’t cut it when yr paying top dollar to stay there Rooms are not sound proof, plumbing needs fixing as leaking taps are also annoying at night when you’re trying to sleep
Stayed 4 nights in Jul 2025

10/10 Excellent

YOUN GYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, large room with great views over Melbourne, central location and within walking distance to Melbourne sights so good base to explore. Kunga on the front desk was especially helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

LaTecse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and valet was easy. Staff excellent Very smooth stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Stayed 1 night in Jun 2025

10/10 Excellent

Tao

Stayed 6 nights in Jun 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Professional and attentive staff, impeccably clean hotel, gorgeous lobby. Pillow menu’s, and all the in-room services added to the delightful experience. The views from our room were divine, best part was sitting in bed with morning coffee watching the world go by. Almost everything was perfect and we wanted one more night. The small issues we had: one French door blind kept coming open and letting the morning light in so we were awake very early. Our room-service breakfast was stone-cold, even the coffee, and not possible to enjoy. At $100, we expect a hot brekky to be just that. Why not cover the meals to keep them warm? And lastly, the music pumping all night from god-knows-where was still going after 2am and we could hear the bass through ear plugs. Despite the issues, we would stay again, with a few tweaks. Well done to the staff, excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The people
Stayed 3 nights in Mar 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was lovely with friendly helpful staff. Lots of facilities to use and good location. The let down was room cleanliness. We arrived to a not so clean bathroom but then for the two days the bathroom was not cleaned at all , carpet dirty, and dirty cups left the whole two days with our opened glass water bottle. . For such a high end hotel the room cleaners are letting it down, not what we would’ve expected. We found a cleaner in our room of a night when we returned but not sure what she was doing in there as the room was not touched and still dirty cups etc.. Concerning. Hopefully this gets addressed as the hotel is wonderful ! Our friends stayed aswell and had the same poor cleaning experience.
Stayed 2 nights in May 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Spacious room with view.
Stayed 4 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient location, roof leaking on 50th floor!!
Stayed 3 nights in Apr 2025

8/10 Good

Adam, Paddington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Great staff. Feel welcome and at home. Slightly tired rooms and bath/shower combo not great.
Stayed 5 nights in Apr 2025

10/10 Excellent

Reece

Liked: Amenities, property conditions & facilities
Always Perfect!
Stayed 1 night in Apr 2025

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