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Aparthotel

MainStay Suites Hawthorn

4.5 star property
Suburban aparthotel with a rooftop terrace and a fitness center

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Photo gallery for MainStay Suites Hawthorn

One Bedroom Residence | Premium bedding, down comforters, pillowtop beds, in-room safe
Front of property
Studio Executive Residence | Living area | 36-inch LCD TV with digital channels, TV
Deluxe Studio | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Studio Executive Residence | Living area | 36-inch LCD TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Outdoor Space

Explore the area

View in a map
616 Glenferrie Road, Hawthorn, VIC, 3122
  • Place, Swinburne University of Technology
    ‪3 min walk‬
  • Place, Bridge Road
    ‪3 min drive‬
  • Place, St Vincent's Private Hospital
    ‪4 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪33 min drive‬

Room options

View all photos for Studio Accessible Residence

Studio Accessible Residence | Living area | 36-inch LCD TV with digital channels, TV

Studio Accessible Residence

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

One Bedroom Residence | Premium bedding, down comforters, pillowtop beds, in-room safe

One Bedroom Residence

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Residence

Studio Residence | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Residence

Studio Executive Residence | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Executive Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Interconnecting Residence

Two Bedroom Interconnecting Residence | Premium bedding, down comforters, pillowtop beds, in-room safe

Two Bedroom Interconnecting Residence

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Melbourne

Located in Hawthorn within a 5-minute walk of Swinburne University of Technology, MainStay Suites Hawthorn is within 2 miles (3 km) of Bridge Road. The 79 rooms at this 4.5-star aparthotel include kitchenettes, sitting areas, and refrigerators.
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What's nearby

  • Swinburne University of Technology - 3 min walk - 0.2 miles
  • Toorak Road - 3 min drive - 1.5 miles
  • Bridge Road - 3 min drive - 1.7 miles
  • St Vincent's Private Hospital - 4 min drive - 2.4 miles
  • Victoria Gardens Shopping Centre - 4 min drive - 2.4 miles

Getting around

  • Glenferrie Station - 4 min walk
  • Southern Cross Station - 9 min drive
  • Melbourne, VIC (MEB-Essendon) - 30 min drive

Restaurants

  • ‪Taco Bell Hawthorn - ‬2 min walk
  • ‪Glenferrie Hotel - ‬2 min walk
  • ‪Axil Coffee Roasters - ‬2 min walk
  • ‪Bek - ‬4 min walk
  • ‪Tokyo Table - ‬2 min walk

About this property

MainStay Suites Hawthorn

Suburban aparthotel with a rooftop terrace and a fitness center
At MainStay Suites Hawthorn, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Self parking is available for AUD 30 per night. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and a terrace.
Each apartment is soundproofed and features a kitchenette and space to spread out with a sitting area. Guests can expect to find a 36-inch LCD TV with digital channels. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a coffee maker, a laptop-compatible safe, and an ironing board. Housekeeping is available on request.
Recreational amenities at the aparthotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 30 per night)
  • Limited onsite self parking

Family friendly

  • Crib: AUD 10 per night

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Coffee and tea in common areas

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 55 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 36-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the suburbs
  • Near a metro station
  • Near a train station
  • On the Strip

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 7 floors
  • 79 units
  • Bed sheets changed on request
  • Built in 2011
  • Garden
  • Housekeeping (on request)
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.7 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 11:00 PM) and Saturday - Sunday (9:00 AM - 9:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 55.0 per day
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 300 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 2.7 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hawthorn Quest
Quest Apartment Hawthorn
Quest Hawthorn
Quest Hawthorn Aparthotel
Quest Hawthorn
Corporate Living Accommodation Hawthorn Hawthorn
Corporate Living Accommodation Hawthorn Aparthotel
Corporate Living Accommodation Hawthorn Aparthotel Hawthorn

Frequently asked questions

Is a free cancellation option available at MainStay Suites Hawthorn?

MainStay Suites Hawthorn provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to do near MainStay Suites Hawthorn?

This aparthotel is situated in Hawthorn, close to Melbourne Cricket Ground, Rod Laver Arena, and Melbourne Central. You'll also find Collins Street and Princess Theatre within a short drive.

Is there parking available at this aparthotel?

Yes, secured parking is offered for AUD 30 per night with in/out privileges.

Does MainStay Suites Hawthorn include a casino at the property?

No, MainStay Suites Hawthorn doesn't have a casino.

Will I find an indoor pool at MainStay Suites Hawthorn?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at MainStay Suites Hawthorn?

Amenities that appeal to couples at this aparthotel include a pillowtop mattress, a kitchenette, and a rainfall showerhead.

Does MainStay Suites Hawthorn have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does MainStay Suites Hawthorn have a restaurant with a breakfast menu?

No, MainStay Suites Hawthorn doesn't have a restaurant that serves breakfast.

Will MainStay Suites Hawthorn allow pets to stay for free?

No, pets aren't allowed at MainStay Suites Hawthorn though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to MainStay Suites Hawthorn?

The closest major airport to MainStay Suites Hawthorn is Melbourne, VIC (MEB-Essendon), which is 16.9 mi away (30 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 21.2 mi away (35-minute drive).

Are there rooms with balconies that I can book at MainStay Suites Hawthorn?

Yes, some apartments at MainStay Suites Hawthorn offer a balcony and may feature hill views.

MainStay Suites Hawthorn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1072 reviews
Rating 8 - Good. 394 out of 1072 reviews
Rating 6 - Okay. 102 out of 1072 reviews
Rating 4 - Poor. 37 out of 1072 reviews
Rating 2 - Terrible. 16 out of 1072 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Simone

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff were lovely, room was clean, warm and easily accessible.
Stayed 2 nights in Oct 2025

8/10 Good

Narelle, Wodonga

Traveled with partner
Liked: Cleanliness, amenities
Room was clean but the carpet in the entrance area adjoining the ensuite has water damage as the shower leaks really badly. We had to use the towels to blot up the water that comes directly onto the tiles. The partition between our room and another room was broken which made it feel unsafe on the ground floor as someone could easily walk across to our room. Had to be sure our sliding door was locked overnight which meant no fresh air. The card for the parking was faulty and staff had to buzz us in manually. Our room hadn’t been made up and when I enquired I was told that there is no housekeeping of a weekend. That’s not acceptable. The staff however were very helpful and gave us another set of towels and more coffee pouches.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dianne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant two nights stay. Suite was spacious, extremely clean, great resources and close by to dining, transport and shops. Will happily be a returning guest. Thankyou.
Stayed 2 nights in Oct 2025

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

James, Queens Park

Liked: Cleanliness, property conditions & facilities
I thought this was a superb accommodation
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our time spent at this property. An ideal place to safe while visiting Melbourne.
Stayed 1 night in Sep 2025

8/10 Good

Rodney

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great area with so many restaurants and public transport nearby. Hotel very cosy and comfortable and right around the corner for work! Quiet in the room and highly recommend this accommodation and I look forward to coming back.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff. Clean rooms but small.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darren

Stayed 1 night in Jul 2025

10/10 Excellent

Faina, Mulgrave

Stayed 1 night in Jul 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, property conditions & facilities
Thank you for a peaceful and pleasant experience. Best of luck, and see you again.
Stayed 1 night in Jul 2025

10/10 Excellent

Ajay

Liked: Cleanliness, property conditions & facilities
everything was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Modern and converient. Great views of the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service when checking in, helpful staff, very accessible, rooms were roomy with everything you need, and a top location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This property was centrally located to Hawthorn and close to the conference I was attending as well as food shops, cafes, restaurants and supermarkets. It had a small kitchen which allowed us to prepare simple meals. The parking was underneath and reasonably priced.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very quiet, well maintained apartment, all you need, comfy bed and great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cate

Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely stay. Warm comfy bed in a quiet clean room. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Shay was amazing and an asset to the property. Thanks for a great stay - can’t wait to come back!
Stayed 1 night in May 2025

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation, Great views, spacious. Clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, room comfort

A place to come back

Comfort,pleasant,very good service,value for money,excelant stuff
Stayed 4 nights in Feb 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and quiet. Transport options nice and close
Stayed 4 nights in Mar 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025