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Aparthotel

Platinum City Serviced Apartments

4.0 star property

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Photo gallery for Platinum City Serviced Apartments

Superior One Bedroom Apartment | Living area | Flat-screen TV
Superior One Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop
Superior One Bedroom Apartment | View from room
Superior One Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
327 La Trobe Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Hardware Lane
    ‪2 min walk‬
  • Place, Queen Victoria Market
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for One Bedroom Apartment

View from room

One Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior One Bedroom Apartment

Superior One Bedroom Apartment | View from room

Superior One Bedroom Apartment

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

View from room

Two Bedroom Apartment

  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Two Bedroom Apartment

Superior Two Bedroom Apartment | Premium bedding, in-room safe, desk, iron/ironing board

Superior Two Bedroom Apartment

  • City view
  • 570 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Family Two Bedroom Apartment

Family Two Bedroom Apartment | Living area | Flat-screen TV

Family Two Bedroom Apartment

  • City view
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, iron/ironing board

One Bedroom Apartment

  • Sleeps 2

View all photos for Superior One Bedroom Apartment

Premium bedding, in-room safe, desk, iron/ironing board

Superior One Bedroom Apartment

  • Sleeps 2

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, desk, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4

View all photos for Superior Two Bedroom Apartment

Premium bedding, in-room safe, desk, iron/ironing board

Superior Two Bedroom Apartment

  • Sleeps 4

View all photos for Family Two Bedroom Apartment

Premium bedding, in-room safe, desk, iron/ironing board

Family Two Bedroom Apartment

  • Sleeps 4

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Platinum City Serviced Apartments is adjacent to Melbourne Central and within a 10-minute walk of other popular attractions like Collins Street. Each of the 34 rooms at this 4-star aparthotel includes a kitchen, a dining area, and a sitting area.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Central - 2 min walk - 0.1 miles
  • Hardware Lane - 2 min walk - 0.1 miles
  • RMIT University - 5 min walk - 0.3 miles
  • Queen Victoria Market - 5 min walk - 0.3 miles
  • Bourke Street Mall - 9 min walk - 0.5 miles

Getting around

  • Melbourne Central Station - 3 min walk
  • Southern Cross Station - 15 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪David's Hotpot - ‬1 min walk
  • ‪Brick Lane - ‬2 min walk
  • ‪Shortstop Coffee & Donuts - ‬2 min walk
  • ‪Hungry Jack's - ‬2 min walk
  • ‪Overlay Coffee - ‬2 min walk

About this property

Platinum City Serviced Apartments

Guests of Platinum City Serviced Apartments enjoy features like free WiFi in public areas. Self parking is available for AUD 30 per day.
Each apartment is heated and features a kitchen and space to spread out with a dining area and a sitting area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washing machine, a coffee maker, and a laptop-compatible safe. Housekeeping is available on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking for AUD 30 per day; reservations required; discounts available
  • Secured, covered self parking on site (AUD 30 per day)
  • Limited onsite self parking

Family friendly

  • Children stay free (see details)
  • Crib: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe

Location highlights

  • In a business district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 34 units
  • 41 floors
  • Built in 2017
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 30.0 per day
  • Cribs/infant beds are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: AUD 30 per day
  • Nearby parking fee: AUD 30 per day (262 ft away)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers limited parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Platinum City Serviced Apartments Apartment Melbourne
Platinum City Serviced Apartments Apartment
Platinum City Serviced Apartments Melbourne
Platinum City Serviced s
Platinum City Serviced Apartments Melbourne
Platinum City Serviced Apartments Aparthotel
Platinum City Serviced Apartments Aparthotel Melbourne

Frequently asked questions

Is a free cancellation option available at Platinum City Serviced Apartments?

Platinum City Serviced Apartments offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Platinum City Serviced Apartments?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Platinum City Serviced Apartments on Mar 16, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Platinum City Serviced Apartments?

This aparthotel is situated in Melbourne Central Business District, just steps from Melbourne Central, and within a 10-minute walk of Collins Street and Queen Victoria Market. You'll also find Marvel Stadium and Bourke Street Mall less than a mile away.

Is parking available on site at this aparthotel?

Yes, secured parking is offered for AUD 30 per day.

Does Platinum City Serviced Apartments include a casino on the premises?

No, Platinum City Serviced Apartments doesn't have a casino.

Is there an indoor pool at Platinum City Serviced Apartments?

No, there is no indoor pool at this aparthotel.

Is Platinum City Serviced Apartments a good place to stay for couples?

Couples will appreciate amenities at this aparthotel, including a kitchen and premium bedding in each apartment and kitchens in some.

Are there hot tubs at Platinum City Serviced Apartments?

No, there isn't a spa tub at this aparthotel.

Does Platinum City Serviced Apartments feature a restaurant that includes a breakfast menu?

No, Platinum City Serviced Apartments doesn't have a restaurant that serves breakfast.

Does Platinum City Serviced Apartments allow pets to stay free of charge?

No, pets aren't allowed at Platinum City Serviced Apartments though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Platinum City Serviced Apartments?

The closest major airport to Platinum City Serviced Apartments is Melbourne, VIC (MEB-Essendon), which is 9.9 mi away (19 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.3 mi away (24-minute drive).

Are there rooms with balconies that I can book at Platinum City Serviced Apartments?

No, there aren't any apartments with balconies at Platinum City Serviced Apartments.

Platinum City Serviced Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 125 out of 372 reviews
Rating 8 - Good. 141 out of 372 reviews
Rating 6 - Okay. 59 out of 372 reviews
Rating 4 - Poor. 31 out of 372 reviews
Rating 2 - Terrible. 16 out of 372 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ali

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and roomy
Stayed 1 night in Nov 2025

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good facilities, well priced and comfortable.
Stayed 2 nights in Nov 2025

8/10 Good

Carli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Access was easy. Staff were friendly. Apartment was basic but housed the essentials.
Stayed 1 night in Nov 2025

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great.value for money. Not big but certainly comfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness
The room was clean and had everything we needed but there was a really strong smell in the apartment which wasn’t very pleasant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, room comfort
Fantastic location close to so many things, clean, communication amazing definitely recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Graham

Stayed 2 nights in Sep 2025

6/10 Okay

Frances

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
The room needed more kitchen utensils. I booked an apartment hoping to cook breakfast and maybe a few dinners. However there was only 1 pair of tongs, a wooden spoon, 1 small pan, 1 small pot, cups and very minimal cutlery. Definitely needed bowls for salad, a potato peeler, a strainer and an oven dish. It's pointless having an oven and stove if there is nothing to bake or cook with. I could tell that the room had been cleaned however it needs to be more thorough. The kettle was really dirty and the bathroom cupboards hadn't been wiped as there was dust and hair on the shelves. The shower also had mould. Would have been nice to have the car park closer to the hotel. Loved that it was close to the shops and food stores.
Stayed 2 nights in Sep 2025

4/10 Poor

Janelle

Traveled with group
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Kelly

Traveled with group, Traveled with family
Liked: Cleanliness
The pictures on site are very deceiving. Far smaller than expected.
Stayed 2 nights in Jul 2025

8/10 Good

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well resourced (heating, TV, washing machine, oven, hob). The room had opening windows which was welcome (as so many properties of similar ilk don't have opening windows now). The interaction with staff was good. The bed was lovely and comfortable and most welcome. The room itself was quite small and sparsely furnished but tastefully done. It was not a practical set up however in a number of respects. There were no instructions to virtually anything within the room and it took quite some time to work out how to use the oven's various settings (I had to Google it), how to open the cupboards (required to press open rather than pull open), how to use to bathroom taps (see below) and to locate the utensils to assist with cooking. The utensils were ultimately found in an upper cupboard and which when pulled out resulted in a knife falling out of a receptacle (and which could be a potential risk). Similarly both the toaster and kettle were in upper cupboards - the toaster being unreachable even when I stood on a chair. The washing machine was a welcome addition but the clothes drying rack was super small and not able to hold many clothing items. The shower was difficult to fathom as the tap function seemed to be the exact opposite to what was displayed on the tap i,e, hot to one side and cold to the other. It was an overall enjoyable stay but a more practical approach is needed in relation to the property's resources.
Stayed 1 night in Jun 2025

4/10 Poor

Antonio

Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Clean and comfortable Views are great Plenty of dining options nearby
Stayed 1 night in Mar 2025

8/10 Good

Elisabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here. It is in a great location with easy access to everything downtown. Check in was very easy with a perfect parking option. The apartment was clean and maintained. It is not very spacious and is a bit small, but it served us perfectly for a one night stay in Melbourne downtown.
Stayed 1 night in Feb 2025

6/10 Okay

Karen

Check in process Reception door should be open if not being greeted at level 3
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was in a fantastic location. Neat and tidy. Would stay here again no worries
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Charlee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Brent

Stayed 1 night in Dec 2024

6/10 Okay

Steve

Stayed 1 night in Dec 2024

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Housekeeping knocked on the door at 9:30am before checkout. Lack of amenities eg lack of coffee and tea. Soap.
Stayed 1 night in Nov 2024

2/10 Terrible

Josefin

Liked: Cleanliness, property conditions & facilities
Had to climb 38 floors TWICE because the lift wasn’t working
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Oct 2024

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