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Rotana Al Mesk Hotel

2.0 star property

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Photo gallery for Rotana Al Mesk Hotel

Front of property
Lobby lounge
Restaurant
Lobby sitting area
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
2708 Alhaytham Bin, Abi Sinan Bani Khidr, Madinah, Madinah, 42311
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Place, Al-Baqi Cemetery
    ‪8 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪16 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Double or Twin Room

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Triple Room

  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Quadruple Room

  • Sleeps 5
  • 4 Twin Beds

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About the neighborhood

Madinah

Located in Madinah City Center within a 5-minute walk of Al-Safiya Museum and Garden, Rotana Al Mesk Hotel is within a 15-minute stroll of Prophet's Mosque. This 112-room hotel welcomes guests with in-room amenities like refrigerators, minibars, and electric kettles.

What's nearby

  • Masjid Al Ghamamah - 5 min walk - 0.3 miles
  • Bilal Ibn Rabah Mosque - 7 min walk - 0.4 miles
  • Prophet's Mosque - 7 min walk - 0.4 miles
  • The Green Dome - 7 min walk - 0.4 miles
  • Al-Baqi Cemetery - 8 min walk - 0.5 miles

Getting around

  • Madinah Station - 22 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 23 min drive

Restaurants

  • ‪بارنز - واجهة قباء - ‬6 min walk
  • ‪كباب محمود | Mahmood Kebab - ‬3 min walk
  • ‪Al Rawdah Restaurant - ‬1 min walk
  • ‪Islamabad Restaurant | مطعم إسلام أباد - ‬4 min walk
  • ‪Ay Cafe - ‬6 min walk

About this property

Rotana Al Mesk Hotel

Guests of Rotana Al Mesk Hotel enjoy features like free WiFi in public areas. The 24-hour front desk has staff standing by to help with access to locker space and securing valuables.
32-inch LCD TVs offer entertainment. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, free minibar items, and electric kettles are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for SAR 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-12:30 AM
  • Check-out: 12:30 PM
The front desk is open 24 hours a day.
Property Registration Number 10004058

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Rotana Al Mesk Hotel Medina
Rotana Al Mesk Medina
Rotana Al Mesk
Rotana Al Mesk Hotel Hotel
Rotana Al Mesk Hotel Madinah
Rotana Al Mesk Hotel Hotel Madinah

Frequently asked questions

Is a free cancellation option available at Rotana Al Mesk Hotel?

Rotana Al Mesk Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see near Rotana Al Mesk Hotel?

This hotel is situated in Madinah City Center, just steps from Al-Safiya Museum and Garden, and within a 10-minute walk of Prophet's Mosque and The Green Dome. You'll also find Al-Baqi Cemetery and New Bilal Market less than a mile away.

Is parking available on site at Rotana Al Mesk Hotel?

No, this hotel doesn't offer parking.

Does Rotana Al Mesk Hotel include a casino at the property?

No, Rotana Al Mesk Hotel doesn't have a casino.

Is there an indoor pool at Rotana Al Mesk Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Rotana Al Mesk Hotel?

Amenities that appeal to couples at this hotel include a pillow menu, a free minibar (limited items), and turndown service.

Does Rotana Al Mesk Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Rotana Al Mesk Hotel have a restaurant with a breakfast menu?

No, Rotana Al Mesk Hotel doesn't have a restaurant that serves breakfast.

Does Rotana Al Mesk Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Rotana Al Mesk Hotel.

Does Rotana Al Mesk Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Rotana Al Mesk Hotel?

The closest major airport to Rotana Al Mesk Hotel is Madinah (MED-Prince Mohammad Bin Abdulaziz), which is 10.1 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Rotana Al Mesk Hotel?

No, you won't find guestrooms with balconies at Rotana Al Mesk Hotel.

Rotana Al Mesk Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 14 out of 62 reviews
Rating 8 - Good. 20 out of 62 reviews
Rating 6 - Okay. 8 out of 62 reviews
Rating 4 - Poor. 9 out of 62 reviews
Rating 2 - Terrible. 11 out of 62 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Mohammad

Liked: Amenities
It was ok, a little smelly..
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good. I wouldn’t stay there.

Very old building, smells really bad. You can see from the pictures old room, closet, electrical outlets, and the AC was loud. Lots of noise and WiFi was very very weak signal. Building definitely needs upgrade.
Stayed 1 night in Aug 2024

8/10 Good

Numan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Edgar, Lawrence

Traveled with group
Liked: Staff & service, property conditions & facilities
It’s definitely not a luxury hotel; but it had a good price and close to pretty much everything.
Stayed 1 night in Oct 2023

6/10 Okay

Moheeb

Stayed 2 nights in Oct 2023

6/10 Okay

TAREQ S A Y, HAWALY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all
Stayed 1 night in Sep 2023

4/10 Poor

Ahmad

Stayed 1 night in Sep 2023

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money
Stayed 1 night in Aug 2023

8/10 Good

Samer

Stayed 1 night in Jun 2023

4/10 Poor

Yacine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful, property is a rundown place, walls are thin, place is a cry out for a renovation!!
Stayed 3 nights in Apr 2023

10/10 Excellent

Mahmoud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 3 nights in Apr 2023

2/10 Terrible

Saiyed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Rashed

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Acceptable

Like: Acceptable place near to Haram and Qoba walk market Dislikes: bad Pillows and bad and there is no king size blanket also no sound proof
Stayed 2 nights in Dec 2022

6/10 Okay

Jacob

2/10 Terrible

Mohamad

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing

2/10 Terrible

Md

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition of the room, especially the bathroom and the shower area was terrible, dirty and gross. Wi-Fi was very slow and sometimes not available. Non friendly staff and not adequate toilet paper and towel. Only good thing was the location. Very close to the Rawdah. If you only care about the location and not worried about the room facilities, then this place is for you. Otherwise, pay a bit more money and get a different hotel like Pullman ZamZam

8/10 Good

Zahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

2/10 Terrible

Waleed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Rafiqul

Stayed 1 night in Jul 2022

10/10 Excellent

Shamsul

Stayed 4 nights in May 2022

8/10 Good

Azfar

Traveled with family
Stayed 1 night in May 2022

4/10 Poor

AYMN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

The staff uncooperative, no cleaning at all
Stayed 3 nights in Apr 2022

8/10 Good

Anwar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2022

10/10 Excellent

Pervaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

2/10 Terrible

ErtugrulBey, California

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk never heard of Orbitz and therefore you don't have a reservation. Even if you already paid for it. I had to get a different hotel in the middle of the night.
Stayed 1 night in Jan 2021