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Recent guest reviews

Location cleanliness and size of rooms was great. The breakfast was not very impressive. If I would book again would leave out breakfast.

Great manager, beautiful room with the view of the Haram

Some of the reciponist neeed more experience otherwise everything else is okay good

washroom was really bad, for the amount they charged me for the stay... it was way below the standard..!!

Excellent experience in Madina! The location the and the food was just something else!

i requested twice xtra towels and every time the staff says ok, we will bring them to your room and they never show up.

Really enjoyed the service and stay. First stay in this hotel in Madinah and will definitely consider again!

Amr Bin Al Gmoh Street Medina

Hotel highlights

  • Walking distance to Al Haram and Prophet's Mosque
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Al Haram is within a 5-minute walk of Pullman Zamzam Madina while other popular sites like Prophet's Mosque are within a 15-minute stroll. This 835-room, 5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.


Dining

Relish the international cuisine at The Horizon, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

Pullman Zamzam Madina's 835 rooms provide coffee makers, laptop-compatible safes, and phones. Guests can expect free WiFi and LED TVs with cable channels. Desks and free toiletries are other standard amenities.


Property features

Built in 2015, the brand new Pullman Zamzam Madina offers free WiFi in public areas, a 24-hour business center, and coffee in a common area. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include express check-in, free newspapers, and laundry facilities.

Room options

Superior Room, City View

1 King Bed | Sleeps 2

Haram view, Junior Suite, View

1 King Bed | Sleeps 3

Executive Suite, City View

1 Double Bed and 2 Twin Beds | Sleeps 6

Haram view, Executive Suite, View

1 Double Bed and 2 Twin Beds | Sleeps 6

Guest reviews for Pullman Zamzam Madina

Everyone (6) Couples (1) Family (1)
4
Family with small children

Location cleanliness and size of rooms was great. The breakfast was not very impressive. If I would book again would leave out breakfast.

By on Nov 30, 2019

Review comment responded on Nov 30, 2019

Thank you for your confidence in choosing our hotel, we are pleased that you enjoyed our proximity to Al-Masjid an-Nabawi. We chose this site specifically to provide our guests with the best view to enjoy a distinctive spiritual experience. We are looking forward to welcoming you again soon.

5
Partner Couples

Great manager, beautiful room with the view of the Haram

By on Nov 12, 2019

Review comment responded on Nov 14, 2019

Thank you for your confidence in choosing our hotel, we are pleased that you enjoyed our proximity to Al-Masjid an-Nabawi. We chose this site specifically to provide our guests with the best view to enjoy a distinctive spiritual experience. We are looking forward to welcoming you again soon.

4
Family

Some of the reciponist neeed more experience otherwise everything else is okay good

By on Jun 27, 2019

Review comment responded on Jul 3, 2019

Dear Valuable Guest, Thank you for your great feedback and this gives us a pleasure of encouragement to do more better services to all our valuable guests. Please rest assured that your comment about the receptionist will be taken into our consideration. We look forward to welcome you again soon.

5
Everyone

By on Feb 1, 2019

Review comment responded on Apr 1, 2019

Dear Valuable Guest, Thank you for your great feedback and this gives us a pleasure of encouragement to do more better services to all our valuable guests.

2
Everyone

washroom was really bad, for the amount they charged me for the stay... it was way below the standard..!!

By on Dec 8, 2018

Review comment responded on Dec 11, 2018

Dear Valuable Guest, We are very sorry that your experience did not meet your expectations. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincere apology and we appreciate the sharing of your concerns, and it is our hope that you give us the opportunity to better serve you in the near future.

4
Everyone

Excellent experience in Madina! The location the and the food was just something else!

By on Dec 5, 2018

Review comment responded on Dec 9, 2018

Dear Valuable Guest, Thank you very much for the positive comment. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.

4
Everyone

By on Sep 29, 2018

Review comment responded on Oct 6, 2018

Dear Valuable Guest, Thank you very much for the positive rating. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.

2
Everyone

i requested twice xtra towels and every time the staff says ok, we will bring them to your room and they never show up.

By , from san francisco on Dec 12, 2017

Review comment responded on Dec 14, 2017

Dear Guest, We are very sorry that your experience did not meet your expectations. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincere apology and we appreciate the sharing of your concerns, and it is our hope that you give us the opportunity to better serve you in the near future.

4

november 2016 visit

Everyone

Really enjoyed the service and stay. First stay in this hotel in Madinah and will definitely consider again!

By , from Dhahran on Nov 29, 2016

Review comment responded on Jan 2, 2017

Dear Guest, Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.

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