Le Meridien Medina5.0 out of 5.0
Recent guest reviews
This hotel standard is as close as you will probably get to Medina Mosque area if you are not a Muslim. My visit for four nights was during Ramadan which explains why all the restaurants were shut and breakfast was presented on a tray in your bedroom. The hotel is large but a bit dated. The entrance is impressive s is the lounge. The reception is at a low down table which is strange as you have to sit on a low seat which would cause difficulties for the less able traveler. The staff were business like but that could have been because of the language barrier. There is free and effective wifi. My room on the third floor was spacious with a large double bed and also a settee fold out bed. Every thing worked and was clean albeit starting to age. The view looked down to the roof off the canopy over the entrance. I did suffer from lots of insect bites which I blame on mosquitos which was strange as i never opened a window. I was savaged so be careful in this regard. I did feel the hotel felt like a haunted house as i rarely saw anyone, it was early quiet and whilst all the tables were set as if for dinner, i never saw them used- as I say, maybe because of fasting. It really did need a coffee lounge as I find myself effectively spending all day in my room with a TV having limited channels. so overall- if you are a non muslim and you need somewhere to stay then this is probably it but be prepared for thirsty mosquitos and the kettle in your room.
Very bad service. They didn't provide the menu inside the room so my flying partner and I which is my roomie asked for a menu a couple of times like 6th times and gave it after an hour (we're starving) Electricity would always turned off five times a day or more than that. Loud noises coming from the other rooms (hammering and fixing something) called them and they said they can't do something about it. Like what???
A beautiful hotel with lovely well serviced rooms. Breakfast is excellent and a great deal of choice. As a Western business woman the restrictions irk somewhat however Reception staff are helpful. Don't expect the restaurant to provide an evening meal, if you push it you may end up wishing you hadn't pushed for them. We had some dodgy prawns and spent the next day speaking to a nominated deity on the big white telephone. My room was lovely and well appointed which was a good thing as there is no way a woman is allowed out to explore or eat out.
BEST EXPERIENCE EVER. 😍😍 We were in Elaf Hotel, really close to the Mosque of the Prophet (saw). So we could pray there whenever we wanted. People are amazing, and there are lots of shops and services ! It's a really peaceful city ! May we go back there In sha Allah
This was just a nice clean, friendly hotel. Nothing special, nothing bad. I have stayed at another hotel in Medina that makes this one seem like a palace. The only issues I had was the room key had to be recoded every night. I will definitely return to this hotel..
The hotel building was old; the room was comfortable, quite & clean but old design. Breakfast was very limited & not delicious. There is no health club but I saw them building one cross the front road but not sure when it's going to open.
I spent one evening at this hotel for a wedding. The hotel is very beautiful, lots of marble and an amazing lobby. The wedding venue was lovely and the food was excellent. Got back to the room about 4AM and tried to sleep, but work was being done in the hotel and sleeping was nearly impossible. That said, the room was spacious and very comfortable. The outside view was horrible; keep the curtains closed!
Book room 2 weeks in advance, went we got to the hotel non-smoking rooms were not available. Waited 3 1/2 hours for a non-smoking room. Check out is at 1400 of course nobody check out on time so the waiting for a room already reserve is even longer. Nobody cleans behind the furniture or underneath the bed. My out dated toilet broke on the second day , took the staff around 4 hours to address the problem. I went downstairs and complain about it twice before they told me at 9:00pm the problem will be fix the next morning. At 9:35pm I had to move to another room. OI course the new room AC thermostat was broken and the temp in the room was 26 Celsius. They replace the thermostat at 8:00pm. But is no change to the room temperature. Any way the hotel staff is very helpful but very laid back maybe because the hotel managers and desk personnel are very young. Lots of problems between the staff and the service personnel reports are taken very likely and will be address to their convenience not the guest. Since of urgency to satisfied the customers is not this hotel priority.
First, Medina is a beautiful city. Clean and vibrant, it seems worlds away from Riyadh. However, Medina is first and foremost a city of pilgrimage. Because of this, there is a sizable part of the city that is off-limits to non-Muslim travelers...thus, you may be limited to a certain small area of several blocks around this hotel. Don't worry, there are plenty of restaurants (including many western brands) and shopping malls, etc. The hotel itself is rather small for a city of this size, but there is a restaurant on site which is decent. There is full a la carte, in-room dining, and an evening buffet available. The staff are friendly and very willing to try to accommodate. I did notice, however, that there was some confusion among the staff regarding SPG member reward benefits. I even had to use my phone to go to the SPG website to prove it to them. Otherwise, the rooms were very clean and comfortable, although not completely updated.
Worst hotel in my life, old, dark, depressing and bad service. If you are not muslim you will have no other choice than to stay at the Meridien. If you are muslim don't go there! Breakfast is a disaster and the breakfast room is very dark with no windows. Same for the lobby very dark with no windows. We had a dinner at the restaurant (same room as the breakfast). The food was ok but the service was very very slow. They do organise weddings in an area just in front of the rooms so on top of the low quality of the hotel you will not be able to sleep. The rooms are a bit old but ok
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
- Fitness center
Located within a mile (2 km) of Qiblatain Mosque, Le Meridien Medina is within 3 miles (5 km) of Islamic University of Madinah. This 5-star hotel welcomes guests with 190 rooms and conveniences like free in-room WiFi, free valet parking, and a fitness center. It's adjacent to the airport and also close to Al Noor Mall and Taibah University.
Start each morning off right with buffet breakfast served for a fee. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
All 190 soundproofed rooms feature minibars, coffee makers, and free newspapers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free bottled water, laptop-compatible safes, and phones.
At Le Meridien Medina, guests have access to a fitness center, free WiFi in public areas, and conference space. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for SAR 150 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and an arcade/game room.
Reviews from Trip Advisor
16% of guests recommend this hotelTotal of 83 reviews