Crowne Plaza Madinah by IHG

5.0 star property
Luxury hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Madinah by IHG

Exterior
Interior
Exterior
Standard Room, 3 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
King Faisal Street,between 1st Ring Road, Madinah, 00000
  • Place, Al-Baqi Cemetery
    ‪7 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, City View

  • 265 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds, City View (Walk in Shower)

7.8 out of 10
Good
(18 reviews)
  • 252 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking, City View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible, City View

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Madinah

Located in Madinah City Center, Crowne Plaza Madinah by IHG is within a 10-minute stroll of sights such as Prophet's Mosque and The Green Dome. This 5-star hotel has 506 guestrooms and offers free in-room WiFi, a 24-hour business center, and a conference center.

What's nearby

  • Al-Baqi Cemetery - 7 min walk - 0.4 miles
  • Prophet's Mosque - 7 min walk - 0.4 miles
  • The Green Dome - 7 min walk - 0.4 miles
  • Quba Mosque - 3 min drive - 2.1 miles
  • Madina Mall - 3 min drive - 2.3 miles

Getting around

  • Madinah Station - 23 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 25 min drive

Restaurants

  • ‪RASLANIA | رسلانية - ‬3 min walk
  • ‪Ay Cafe - ‬8 min walk
  • ‪Al Rawdah Restaurant - ‬2 min walk
  • ‪بارنز - واجهة قباء - ‬7 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Crowne Plaza Madinah by IHG

Luxury hotel with a 24-hour business center and a 24-hour front desk
Crowne Plaza Madinah by IHG features free WiFi in public areas, a conference center, and a 24-hour business center. Valet and self parking are available if you're driving, or an airport shuttle (available 24 hours) can be put to good use for SAR 120 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and express check-in.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SAR 105 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rawdha Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking.
Property Registration Number 10002117

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Crowne Plaza Madinah by IHG.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Crowne Plaza Madinah
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Medina
Madinah Crowne Plaza
Crowne Plaza Madinah Al Madinah/Medina

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Madinah by IHG?

Crowne Plaza Madinah by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Madinah by IHG?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Madinah by IHG on Oct 18, 2025 start from $105.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Madinah by IHG?

This hotel is situated in Madinah City Center, just steps from New Bilal Market, and within a 10-minute walk of Prophet's Mosque and The Green Dome. You'll also find Al-Baqi Cemetery and Al Hijaz Railway Museum less than a mile away.

Is there parking available at Crowne Plaza Madinah by IHG?

Yes, valet parking is offered for SAR 100 per day. Accessible parking is also available for guests.

Does Crowne Plaza Madinah by IHG include a casino?

No, Crowne Plaza Madinah by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Madinah by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Madinah by IHG good for couples?

Amenities that appeal to couples at this hotel include a jetted bathtub, around-the-clock room service, and a minibar.

Does Crowne Plaza Madinah by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Crowne Plaza Madinah by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Madinah by IHG serves buffet breakfast for a surcharge each morning at Rawdha Restaurant.

Does Crowne Plaza Madinah by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crowne Plaza Madinah by IHG.

Are there connecting rooms at Crowne Plaza Madinah by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Madinah by IHG?

The closest major airport to Crowne Plaza Madinah by IHG is Madinah (MED-Prince Mohammad Bin Abdulaziz), which is 11.4 mi away (25 minutes by car).

Are there rooms with balconies at Crowne Plaza Madinah by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Madinah by IHG.

Crowne Plaza Madinah by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 284 out of 578 reviews
Rating 8 - Good. 153 out of 578 reviews
Rating 6 - Okay. 78 out of 578 reviews
Rating 4 - Poor. 29 out of 578 reviews
Rating 2 - Terrible. 34 out of 578 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yasser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhammad Noman

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in Madina.
Stayed 2 nights in Jul 2025

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, close to Haram
Stayed 2 nights in Jul 2025

10/10 Excellent

Aysha, Valley Stream

Stayed 2 nights in Jun 2025

8/10 Good

steven, Hyattsville

Liked: Amenities
Have stayed many times here needs some improvements, but will stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Olatunde

Liked: Cleanliness, amenities, property conditions & facilities
Top notch. Everything is as stated on the booking
Stayed 3 nights in Jul 2025

8/10 Good

mahmudur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to Khaba
Stayed 3 nights in Apr 2025

6/10 Okay

ayman

Traveled with partner
The overall experience is average considering the cost for the stay. The property is outdated and smells like smoke when we have specifically asked for a non smoking room for allergy reason. We had to request for the room to be cleaned on a daily basis even though we used the available option at the door asking for house keeping. The shower curtain is ripped and water was seeping out. The towels are old and some had rust on them. Bath towels are weird sizes. The sink was clogged and we had to request 3 times for them to send some one to fix. Thanks to the concierge manager, his name was Mohammad, a very friendly gentleman that spoke English well and some Arabic; he was very helpful, social and wanted to offer help. He was one of the good experience we had at the hotel. The food option at the hotel is expensive. We did not eat at the hotel so I can't comment on the quality. One good thing about the hotel, it is few steps away from Al Masjid Alnabawiyy Alshareef which made us over look so many other negatives and enjoyed to be that close.
Stayed 5 nights in Apr 2025

10/10 Excellent

Abdulrahman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good and Jihan was wonderful and was attentive to my needs and have a great smile too the only thing is missing is ice inside the room and it was no room service menu inside my room
Stayed 2 nights in Apr 2025

10/10 Excellent

Aissatou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family during our umrah.
Stayed 13 nights in Apr 2025

10/10 Excellent

Sedki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was better than what I expected
Stayed 1 night in Apr 2025

6/10 Okay

Basem

My room was outdated. Whatever cleaning solution they used they used way too much to mask an odor. Blankets and linen were rough. All staff were pleasant to deal with and friendly. I just think that specific Crowne Plaza needs updating. Great location, steps away from Masjid Nabawi.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff. 5 min walking distance from Haram
Stayed 1 night in Apr 2025

2/10 Terrible

Steve

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Should be renamed Holiday inn.
Stayed 21 nights in Mar 2025

2/10 Terrible

Rabi

Stayed 3 nights in Mar 2025

10/10 Excellent

Arabi

Solo traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
هي المدينه و كفي
Stayed 1 night in Mar 2025

8/10 Good

Artur, Niles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Mar 2025

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Majed

Liked: Cleanliness, staff & service, property conditions & facilities
the near by motorway is noisy and the cost of the car park
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2025

10/10 Excellent

AKRAM

Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place and close to the masjid 3min walk clean and worth the price
Stayed 5 nights in Mar 2025

4/10 Poor

Saimah

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed that I ordered a double bedroom and I’m given a triple bed I did not request this hotel said no other rooms available . I then didn’t get no room cleaned through out my whole stay . Had to ask for fresh towels . Bathroom condition is disgusting mould in the side of shower area. Not spacious enough as 3 beds took all the space . Had to ask for fresh water nothing felt like we was guest . Poor service poor condition of room poor experience all in all not happy at all
Stayed 3 nights in Mar 2025

6/10 Okay

Imran

Stayed 3 nights in Mar 2025