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Swissôtel Makkah

5.0 star property

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Photo gallery for Swissôtel Makkah

A hotel room with a large window offering a view of a historic mosque complex.
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby sitting area
Exterior
Junior Suite (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (Kaaba)

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room (Quad bed, City)

A hotel room with three beds, a desk, a TV, and a large window offering a city view.

Classic Room (Quad bed, City)

7.4 out of 10
Good
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room (Quad bed, Haram Partial View)

A hotel room with two beds, a desk, a TV, and a window with a city view.

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 3 Twin Beds (City)

A hotel room with three beds, a desk, a TV, and a large window with curtains.

Classic Room, 3 Twin Beds (City)

9.4 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Room, 3 Twin Beds (Haram Partial View)

Classic Room, 3 Twin Beds (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Room, 3 Twin Beds (Kaaba)

A hotel room with three beds, a desk, a TV, and a large window offering a city view.

Classic Room, 3 Twin Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds (City)

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Classic Room, 2 Twin Beds (City)

8.4 out of 10
Very good
(46 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds (Haram Partial View)

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Classic Room, 2 Twin Beds (Haram Partial View)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds (Kaaba)

A hotel room with two beds, a desk, a TV, and a large window offering a city view.

Classic Room, 2 Twin Beds (Kaaba)

8.6 out of 10
Excellent
(18 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (City)

A hotel room with a large bed, a desk, a sofa, and a TV. There is a view of a cityscape through large windows.

Junior Suite (City)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Haram Partial View)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite (Haram Partial View)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Kaaba)

A hotel room with a large bed, a desk, a sofa, a TV, and a view of the city.

Junior Suite (Kaaba)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed (Kaaba)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed (Kaaba)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Premier Room, 1 King Bed (Kaaba)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Royal Suite (Kaaba View)

  • 3477 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Makkah

Located in Makkah City Center, Swissôtel Makkah is within a 5-minute walk of Great Mosque of Makkah and within 15 minutes of other popular attractions like The Clock Towers. This 1487-room, 5-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.1 miles
  • Kaaba - 5 min walk - 0.3 miles
  • The Clock Towers - 5 min walk - 0.3 miles
  • Well of Zamzam - 5 min walk - 0.3 miles
  • King Fahad Gate - 6 min walk - 0.4 miles

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Dunkin' Donuts - ‬4 min walk
  • ‪Dar Basma - ‬4 min walk
  • ‪Mövenpick Al-Nasim Restaurant - ‬1 min walk
  • ‪AL-DIWAN الديوان - ‬1 min walk
  • ‪ركن القهوة - ‬3 min walk

About this property

Swissôtel Makkah

Swissôtel Makkah features free WiFi in public areas, a business center, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for SAR 800 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.
Guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Dining areas, refrigerators, and safes are also available. Housekeeping is available on request.

Similar properties

55-inch Smart TV with satellite channels, TV
Swissôtel Al Maqam Makkah
Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,003 reviews
$142 nightly
The price is $172
Jun 8 - Jun 9
Total with taxes and fees
Swissôtel Al Maqam Makkah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 16

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 241.5 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Makkah.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel

Swissotel Makkah

Swissotel Makkah Hotel

Swissotel Makkah Hotel Mecca

Swissotel Makkah Mecca

Swissotel Makkah

Swissôtel Makkah Hotel

Swissôtel Makkah Makkah

Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is free cancellation available at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Swissôtel Makkah?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on Jun 13, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Swissôtel Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

Is there parking available at Swissôtel Makkah?

No, there isn't parking available at the hotel.

Does Swissôtel Makkah have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, a bar/lounge, and turndown service at this hotel.

Does Swissôtel Makkah have a casino on the premises?

No, Swissôtel Makkah doesn't have a casino.

Will I find an indoor pool at Swissôtel Makkah?

No, there is no indoor pool at this hotel.

Is Swissôtel Makkah good for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a hydromassage showerhead, and turndown service.

Are there hot tubs at Swissôtel Makkah?

No, this hotel doesn't have a spa tub.

Does Swissôtel Makkah have a restaurant that serves breakfast?

Yes, Swissôtel Makkah serves buffet breakfast for a surcharge each morning at Cafe Swiss.

Will Swissôtel Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Makkah.

Are there connecting rooms at Swissôtel Makkah?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Swissôtel Makkah?

No, there aren't any guestrooms at Swissôtel Makkah that offer a balcony.

Swissôtel Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1030 reviews
Rating 8 - Good. 153 out of 1030 reviews
Rating 6 - Okay. 62 out of 1030 reviews
Rating 4 - Poor. 19 out of 1030 reviews
Rating 2 - Terrible. 41 out of 1030 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Naila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026

10/10 Excellent

Naeemul

Stayed 2 nights in Feb 2026

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities
Easy check-in, great location close to the haram, breakfast buffet was delicious. Kind and helpful staff. Can’t recommend enough.
Stayed 4 nights in Feb 2026

6/10 Okay

Sabeeha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning staff was great. Staff at the breakfast buffet were a bit sporadic and hard to get their attention. Location wise it was great and I love that it connects to the clock tower
Stayed 3 nights in Feb 2026

10/10 Excellent

Tahir, Tempe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay and very near to the Haram!
Stayed 1 night in Feb 2026

10/10 Excellent

Md Ali

Liked: Cleanliness, amenities, property conditions & facilities
It was good !
Stayed 5 nights in Feb 2026

10/10 Excellent

MARAM

Liked: Cleanliness, amenities, property conditions & facilities
It’s one of the best
Stayed 1 night in Feb 2026

10/10 Excellent

Hisham

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 4 nights in Feb 2026

10/10 Excellent

Sea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good Service
Stayed 3 nights in Feb 2026

6/10 Okay

Nabeel

Traveled with family
Liked: Staff & service, amenities
We have been staying at this hotel 2014 but the quality of the rooms and buffet has been going down every time we visit. We informed the hotel management on our last visit but instead of getting better it has gine down.
Stayed 5 nights in Jan 2026

10/10 Excellent

Saifur

Stayed 6 nights in Jan 2026

8/10 Good

MAHIR

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel is decent, staff is very helpful and friendly. The location is perfect, only steps away from Kaaba and connected to clock tower mall. Rooms are not up to the standard of the price you pay. Room was very damp and humid even with AC. Rooms are small and tight and there was cigarette smell throughout. Breakfast was decent but nothing special. Honestly for the high price tag you want to expect more. The price is only for the location but honestly Jabal Omar hotels are also easy walking distance and half the cost.
Stayed 5 nights in Feb 2026

10/10 Excellent

Abu

Stayed 3 nights in Feb 2026

10/10 Excellent

Imran

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Dec 2025

10/10 Excellent

Ayman

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect
Stayed 2 nights in Jan 2026

8/10 Good

fadi

Stayed 1 night in Feb 2026

10/10 Excellent

SYED MAHMOOD

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Saleh

Stayed 6 nights in Jan 2026

10/10 Excellent

Suheyb

Stayed 2 nights in Feb 2026

10/10 Excellent

Hafizur

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, the staff were friendly and welcoming.
Stayed 6 nights in Jan 2026

10/10 Excellent

Shoaib

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service from hotel Swissotel.
Stayed 7 nights in Jan 2026

10/10 Excellent

Haddijatou

Stayed 3 nights in Nov 2025

10/10 Excellent

Mubark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very comfortable room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hizam Nagi

Liked: Cleanliness, amenities, property conditions & facilities
Great staff friendly quick service really 5 stars
Stayed 4 nights in Jan 2026

10/10 Excellent

Adesola

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
High quality room. I particularly love the kabba view which I chose. Staff could be more attentive
Stayed 3 nights in Jan 2026

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