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Swissôtel Makkah

5.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Junior Suite (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Lobby sitting area
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, Kaaba
    ‪7 min walk‬
  • Place, The Clock Towers
    ‪7 min walk‬

Room options

View all photos for Classic Twin Room With City View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Twin Room With City View

  • Sleeps 2

View all photos for Classic King Room With Haram View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room With Haram View

  • Sleeps 2

View all photos for Classic King Room with Kaaba View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room with Kaaba View

  • Sleeps 2

View all photos for Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (Kaaba)

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Classic Room (Quad bed, City) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, City)

7.4 out of 10
Good
(8 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Haram Partial View)

Classic Room (Quad bed, Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

Classic Room, 3 Twin Beds (City) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (City)

9.4 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram Partial View)

Classic Room, 3 Twin Beds (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

Classic Room, 3 Twin Beds (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

Classic Room, 2 Twin Beds (City) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (City)

8.4 out of 10
Very good
(44 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram Partial View)

Classic Room, 2 Twin Beds (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Haram Partial View)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

Classic Room, 2 Twin Beds (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Kaaba)

8.6 out of 10
Excellent
(17 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite (City)

Junior Suite (City) | Living area

Junior Suite (City)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram Partial View)

Junior Suite (Haram Partial View) | Living area

Junior Suite (Haram Partial View)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Junior Suite (Kaaba) | Living area

Junior Suite (Kaaba)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (City)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Royal Suite (Kaaba View)

  • 3477 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite Haram

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite Haram

  • Sleeps 2

View all photos for Classic Room Quad Bed Haram View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room Quad Bed Haram View

  • Sleeps 4

View all photos for Classic room Triple bed Haram

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic room Triple bed Haram

  • Sleeps 3

View all photos for Classic Quadruple Room With City View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Quadruple Room With City View

  • Sleeps 4

View all photos for Classic room Triple bed City

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic room Triple bed City

  • Sleeps 3

View all photos for Classic room Twin bed Haram

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic room Twin bed Haram

  • Sleeps 2

View all photos for Royal Suite Kaaba

Combined shower/tub, hydromassage showerhead, free toiletries

Royal Suite Kaaba

  • Sleeps 4

View all photos for Classic King Room with City View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room with City View

  • Sleeps 2

View all photos for Junior Suite With City View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite With City View

  • Sleeps 4

Classic Room Quad Bed Kaaba

  • Sleeps 4

View all photos for Classic Triple Room with Kaaba View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Triple Room with Kaaba View

  • Sleeps 3

View all photos for Junior Suite Kaaba View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite Kaaba View

  • Sleeps 2

View all photos for Classic Twin Room with Kaaba View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Twin Room with Kaaba View

  • Sleeps 2

View all photos for Premier King Room with Kaaba View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier King Room with Kaaba View

  • Sleeps 2

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Junior Suite (Haram View) | In-room dining

Anjum Hotel Makkah

Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 390 reviews
$204 nightly
The price is $248
Jan 31 - Feb 1
Total with taxes and fees
Anjum Hotel Makkah

About the neighborhood

Makkah

Located in Makkah City Center, Swissôtel Makkah is within a 5-minute walk of Great Mosque of Makkah and within 15 minutes of other popular attractions like The Clock Towers. This 1487-room, 5-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • The Clock Towers - 7 min walk - 0.4 miles
  • Well of Zamzam - 7 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Dunkin' Donuts - ‬4 min walk
  • ‪Dar Basma - ‬4 min walk
  • ‪ركن القهوة - ‬3 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬1 min walk
  • ‪D'saji - ‬2 min walk

About this property

Swissôtel Makkah

Luxury hotel with a 24-hour front desk and a restaurant
Swissôtel Makkah features free WiFi in public areas, a business center, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for SAR 800 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.
Guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Dining areas, refrigerators, and safes are also available. Housekeeping is available on request.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 241.5 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Makkah.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is free cancellation available at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Swissôtel Makkah?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on Feb 3, 2026 start from $206.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Swissôtel Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

Is there parking available at Swissôtel Makkah?

No, there isn't parking at this hotel.

Does Swissôtel Makkah have a casino on the premises?

No, Swissôtel Makkah doesn't have a casino.

Will I find an indoor pool at Swissôtel Makkah?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Swissôtel Makkah?

Amenities that appeal to couples at this hotel include around-the-clock room service, a hydromassage showerhead, and a turndown service.

Does Swissôtel Makkah have a hot tub?

No, this hotel doesn't have a spa tub.

Does Swissôtel Makkah have a restaurant that serves breakfast?

Yes, Swissôtel Makkah serves buffet breakfast for a surcharge each morning at Cafe Swiss.

Will Swissôtel Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Makkah.

Does Swissôtel Makkah have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Swissôtel Makkah?

No, there aren't any guestrooms with balconies at Swissôtel Makkah.

Swissôtel Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 716 out of 1007 reviews
Rating 8 - Good. 161 out of 1007 reviews
Rating 6 - Okay. 62 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 45 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

FARRAH

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdo

Liked: Cleanliness, staff & service, property conditions & facilities
It is a little too much to walk you have to go to the clock tower to go to the haram other than that it was a perfect stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2025

10/10 Excellent

Nohayia

Stayed 2 nights in Oct 2025

2/10 Terrible

Salman, Le Mars

Stayed 4 nights in Oct 2025

10/10 Excellent

Noor ul Mah

Stayed 1 night in Oct 2025

10/10 Excellent

mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the Hotel is excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

USMAN

Stayed 3 nights in Sep 2025

2/10 Terrible

Dheya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
don’t book on line because they won’t give you your money back if you cancel your trip i booked on line and i paid extra for free cancellation by the end of the day they won’t give me my money back because this hotel is not refunding hotel i have bad experience with them they give me hard time
Stayed 1 night in Sep 2025

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to thr masjid, mall and shops. Great location.
Stayed 4 nights in Sep 2025

4/10 Poor

Hazem

The restaurant manger was so rude and he doesn't know how to deal with customers He’s had very bad experience
Stayed 2 nights in Oct 2025

8/10 Good

Aslam Ismail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saifullaah on our 10th floor was amazing and attentive to our needs!
Stayed 5 nights in Sep 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Zekria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, excellent customer service and very close to masjid al haram.
Stayed 7 nights in Sep 2025

10/10 Excellent

Mohammed, Keighley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

2/10 Terrible

Tahir

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad front desk service terrible
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, amenities, property conditions & facilities
Greate
Stayed 2 nights in Jun 2025

10/10 Excellent

MOHAMED, Abu Dhabi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
good place near to HARAM
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

USMAN

Clean and good service
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammad Hamza

Stayed 4 nights in Sep 2025

6/10 Okay

Muhammad Mansoor

Traveled with family and small children
Liked: Amenities
If you are planning for Umrah or Ziyarat, Swissôtel Al Maqam is by far the better choice. The location is excellent – one of the closest hotels to Masjid al-Haram. It has two very convenient access points: one through the Abraj Mall and another that leads directly to the Haram. The lifts are very fast, which is a big help during peak prayer times. Although the cleaning service is a bit slow, the location and convenience make it an ideal hotel for Umrah. On the other hand, Swissôtel Makkah is not a good option compared to Al Maqam. The location and access are less convenient, and overall the experience feels weaker. If you have to choose between the two, always go for Swissôtel Al Maqam.
Stayed 1 night in Sep 2025

10/10 Excellent

Ahlam

Stayed 3 nights in Sep 2025