Swissôtel Makkah

5.0 star property

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby sitting area
Exterior
Junior Suite (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, Kaaba
    ‪7 min walk‬
  • Place, The Clock Towers
    ‪7 min walk‬

Room options

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Kaaba)

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, City)

7.4 out of 10
Good
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Classic Room, 3 Twin Beds (City)

9.4 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 2 Twin Beds (City)

8.4 out of 10
Very good
(46 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Haram Partial View)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Kaaba)

8.6 out of 10
Excellent
(17 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Junior Suite (City)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Haram Partial View)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Kaaba)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Royal Suite (Kaaba View)

  • 3477 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Makkah

Located in Makkah City Center, Swissôtel Makkah is within a 5-minute walk of Great Mosque of Makkah and within 15 minutes of other popular attractions like The Clock Towers. This 1487-room, 5-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • The Clock Towers - 7 min walk - 0.4 miles
  • Well of Zamzam - 7 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Dar Basma - ‬4 min walk
  • ‪Dunkin' Donuts - ‬4 min walk
  • ‪ركن القهوة - ‬3 min walk
  • ‪D'saji - ‬2 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬1 min walk

About this property

Swissôtel Makkah

Swissôtel Makkah features free WiFi in public areas, a business center, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for SAR 800 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.
Guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Dining areas, refrigerators, and safes are also available. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 241.5 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 6:00 PM—-anytime
  • Check-out: 2:00 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Makkah.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is free cancellation available at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Swissôtel Makkah?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on Apr 6, 2026 start from $257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Swissôtel Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Well of Zamzam and Souk Al-Khalil less than a mile away.

Is there parking available at Swissôtel Makkah?

No, there isn't parking available at the hotel.

Does Swissôtel Makkah have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, a bar/lounge, and turndown service at this hotel.

Does Swissôtel Makkah have a casino on the premises?

No, Swissôtel Makkah doesn't have a casino.

Will I find an indoor pool at Swissôtel Makkah?

No, there is no indoor pool at this hotel.

Is Swissôtel Makkah good for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a hydromassage showerhead, and turndown service.

Are there hot tubs at Swissôtel Makkah?

No, this hotel doesn't have a spa tub.

Does Swissôtel Makkah have a restaurant that serves breakfast?

Yes, Swissôtel Makkah serves buffet breakfast for a surcharge each morning at Cafe Swiss.

Will Swissôtel Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Makkah.

Are there connecting rooms at Swissôtel Makkah?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Swissôtel Makkah?

No, there aren't any guestrooms at Swissôtel Makkah that offer a balcony.

Swissôtel Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1013 reviews
Rating 8 - Good. 152 out of 1013 reviews
Rating 6 - Okay. 57 out of 1013 reviews
Rating 4 - Poor. 19 out of 1013 reviews
Rating 2 - Terrible. 41 out of 1013 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Jahedh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff amazing and very attentive. I dont know the name of the boy who helped us he was bengali on floor 20. Amazing!
Stayed 5 nights in Dec 2025

10/10 Excellent

MUHAMMAD Hilal Ur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

Nahid

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, clean and spacious rooms. Wonderfully helpful staff, amazing breakfast spread with an incredibly large seating area. Two separate routes to the haram, one internal via the clock tower building or one via the external main road. Great location.. only negative is that not all lifts go to the ground floor so occasionally you get a lift which takes you to P4 and you need another lift to take you to the ground floor but that's a minor issue.
Stayed 6 nights in Dec 2025

10/10 Excellent

Zayan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels that we have stayed at. The staff were kind and hospitable, service was efficient and we really appreciated being able to easily walk to the Masjid-al-Haram. Special thanks to Mr. Athan at the check-in counter for making our stay seamless.
Stayed 3 nights in Nov 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Nagwa

Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying at the Swissottel, it is by far the best hotel in Makkah. Clean rooms, super friendly staff, proximity to Kaaba and best buffet ever. Will always be my first choice in Makkah.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lara

Liked: Cleanliness, amenities, property conditions & facilities
yes absolutely, was perfect
Stayed 4 nights in Nov 2025

8/10 Good

MD IQBAL, Midland

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Nov 2025

2/10 Terrible

Tahira

Liked: Amenities
Disliked: Cleanliness
Room
Stayed 3 nights in Nov 2025

6/10 Okay

Fahmida, Glen Allen

Traveled with family
Liked: Property conditions & facilities
Room was good, but toilet did not work properly. Staff was very courteous
Stayed 3 nights in Nov 2025

10/10 Excellent

Nighat

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at swissotel Makkah. Check in/ out was super easy. The staff was courteous and cleaning was spot on. Distance to the haram was admirable. Love it. Will come back again Insha Allah with Almighty’s permission.
Stayed 3 nights in Nov 2025

6/10 Okay

Afifa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Lanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is comfortable, and the hotel is connected to the mall. It’s very convenient. Surprisingly, the breakfast is amazingly good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dr Kashif

Traveled with family
Liked: Cleanliness, staff & service, amenities
My stay at Swissôtel Makkah was excellent overall. The check-in experience was smooth and impressive, and I am truly grateful to the hotel management for upgrading me to a beautiful room with a Haram view, this made my stay extremely memorable. The breakfast was outstanding, with a huge dining space, a dedicated kids’ area, and an exceptional variety of high-quality food. There were plenty of options including beverages, fruits, salads, desserts, bakery items, and more. The atmosphere, service, and organization were all excellent. I did order in-room dining on two nights, and although the food quality was good, both orders arrived with mistakes. The first night, the pasta was delivered with black pepper despite my clear request that it was for my kids and shouldn't be spicy. The second night, I received chicken biryani instead of mutton biryani. The staff tried their best to compensate, sending coffee with a fruit platter the first night and lovely desserts the second night, which I appreciated, but unfortunately it did consume a lot of my time. Overall, the clean room, incredible view, excellent breakfast, and very polite staff made the stay highly enjoyable. I look forward to staying again, in shā’Allāh.
Stayed 3 nights in Nov 2025

10/10 Excellent

Samina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Nov 2025

6/10 Okay

Kazi

Liked: Cleanliness, amenities, property conditions & facilities
We got a room with 4 single beds, room were very congested and hardly someone can pray in the room. Bathroom and shower place were very tiny for 4 single bed room. The best thing was the Kabba view from the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

imane

Stayed 3 nights in Nov 2025

10/10 Excellent

Syed, Kuwait

Stayed 2 nights in Nov 2025

10/10 Excellent

Ghada

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVRYTHING was PERFECT. MANY thanks!
Stayed 4 nights in Nov 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Nov 2025

10/10 Excellent

Ali, Columbus

Stayed 3 nights in Nov 2025

10/10 Excellent

Yasmine

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , staff were great and polite!
Stayed 5 nights in Nov 2025