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Swissôtel Makkah

5.0 star property
Art Deco hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Buffet
Coffee shop
Lobby sitting area
Premier Room, 1 King Bed (Kaaba) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, Kaaba
    ‪7 min walk‬
  • Place, The Clock Towers
    ‪7 min walk‬

Room options

View all photos for Classic Room, 1 King Bed (Haram Partial View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room (Quad bed, City)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Haram Partial View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 3 Twin Beds (City)

9.2 out of 10
Wonderful
(9 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram Partial View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 3 Twin Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 3 Twin Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 2 Twin Beds (City)

8.4 out of 10
Very good
(37 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram Partial View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 2 Twin Beds (Haram Partial View)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

Classic Room, 2 Twin Beds (Kaaba) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 2 Twin Beds (Kaaba)

8.6 out of 10
Excellent
(17 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram Partial View)

Junior Suite (Haram Partial View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite (Haram Partial View)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Living area

Junior Suite (Kaaba)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 1 King Bed (City)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premier Room, 1 King Bed (Kaaba)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Royal Suite (Kaaba View)

  • 3477 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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Raffles Makkah Palace

About the neighborhood

Makkah

Located in Makkah City Center, Swissôtel Makkah is within a 5-minute walk of Great Mosque of Makkah and within 15 minutes of other popular attractions like The Clock Towers. This 1487-room, 5-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • The Clock Towers - 7 min walk - 0.4 miles
  • Well of Zamzam - 7 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪Dar Basma - ‬5 min walk
  • ‪بيتزا بيت (Pizza Baith) - ‬2 min walk
  • ‪Al Khaırat Restaurant - ‬8 min walk
  • 29Th Floor
  • ‪مطعم عالمية (World Restaurant) - ‬2 min walk

About this property

Swissôtel Makkah

Art Deco hotel with a 24-hour front desk and a restaurant
Swissôtel Makkah features free WiFi in public areas, a business center, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for SAR 800 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.
Guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Dining areas, refrigerators, and safes are also available. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 241.5 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Makkah.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is free cancellation available at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Swissôtel Makkah?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on Oct 19, 2025 start from $187.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Swissôtel Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

Is there parking available at Swissôtel Makkah?

No, there isn't parking at this hotel.

Does Swissôtel Makkah have a casino on the premises?

No, Swissôtel Makkah doesn't have a casino.

Will I find an indoor pool at Swissôtel Makkah?

No, there is no indoor pool at this hotel.

Is Swissôtel Makkah good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a hydromassage showerhead, and a turndown service.

Are there hot tubs at Swissôtel Makkah?

No, there isn't a spa tub at this hotel.

Does Swissôtel Makkah have a restaurant that serves breakfast?

Yes, Swissôtel Makkah serves buffet breakfast for a surcharge each morning at Cafe Swiss.

Will Swissôtel Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Makkah.

Are there connecting rooms at Swissôtel Makkah?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Swissôtel Makkah?

No, you won't find guestrooms with balconies at Swissôtel Makkah.

Reviews

Swissôtel Makkah Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 688 out of 1013 reviews
Rating 8 - Good. 178 out of 1013 reviews
Rating 6 - Okay. 66 out of 1013 reviews
Rating 4 - Poor. 27 out of 1013 reviews
Rating 2 - Terrible. 54 out of 1013 reviews

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place definitely recommend it
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Faheqa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Abdullah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a quick 1 day trip and the hotel served us well.
Stayed 1 night in Jul 2025

10/10 Excellent

Mubashar

Liked: Cleanliness, amenities, property conditions & facilities
The room was very big service was excellent and most important the Kaaba view was amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Ikhlaq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice good for elderly people close to the kab

Stayed 5 nights in Jul 2025

10/10 Excellent

Babatunde

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel cleanliness, linen and bed spread and proximity to Masjeed Al haram. The staff were very accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

HAITHAM, Shreveport

Liked: Cleanliness, amenities, property conditions & facilities
I got exactly what i booked
Stayed 2 nights in Jul 2025

10/10 Excellent

Fawziah

Stayed 2 nights in Apr 2025

8/10 Good

Mohamed

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
White noise from air condition HVAC from nearby building roof was so loud. It can be heard from 24th floor all day long
Stayed 2 nights in Jul 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Makkah Hotel

Exceptional food and service in this hotel. The location is also fantastic
Stayed 6 nights in Jun 2025

8/10 Good

ASIF

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast had lot of variety, but not done correctly, Yes there are many options to eat, but I was not able to eat or taste. EIther I did not have any taste or chef was not good. Secondly, there was no coffee, No good espresso machine ( 5 star hotel?). I was provided with instant Nescafé?? I did not see any tea either. Is this property 5 star? The room was extremely small compared to other hotel we had a room with 4 beds, bathroom was small as well The hotel was very good on concierge services, they were very helpful for loading our luggage to car to Airport and very efficient .
Stayed 2 nights in Jun 2025

10/10 Excellent

asma

Stayed 1 night in Mar 2025

10/10 Excellent

ziauddin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Perfect location friendly staff and the food was amazing
Stayed 9 nights in Jun 2025

10/10 Excellent

Humza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. The staff were friendly and incredibly helpful with everything we needed. The rooms were clean and the cleaning staff were very good too. The best location in Makkah with direct access to the clocktower and 5 minutes from Haram walking. No long elevator rides. 10/10. This will be the hotel I choose to stay in for all future visits.
Stayed 5 nights in Jun 2025

10/10 Excellent

Afsana

Liked: Amenities
No one cleaned our room even though I put the sign with request. So we were out of clean towel and room was a little messy.
Stayed 3 nights in Jun 2025

8/10 Good

Izzah Farhanah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good but check-in process can be improved
Stayed 1 night in Jun 2025

10/10 Excellent

Alhasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. Close to Haram + friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hallah

Stayed 1 night in Jun 2025

10/10 Excellent

Majid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stapes away from Haram

Stayed 3 nights in Jun 2025

8/10 Good

Ahmed

Stayed 2 nights in Jun 2025

10/10 Excellent

Salman

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2025

10/10 Excellent

Muhammad Usama

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and prompt customer service. I stayed in quad room with Kaaba view as I was travelling with 4 little ones. The view is spectacular. My kids told me it was the best vacation ever and they want to come back again and stay in the same hotel and room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Asad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean n 🕋 view is awesome
Stayed 1 night in Jun 2025

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