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Swissôtel Makkah

5.0 star property
Art Deco hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Building design
Coffee shop
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby sitting area
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Great Mosque of Makkah
    ‪3 min walk‬
  • Kaaba
    ‪7 min walk‬
  • Abraj Al-Bait Towers
    ‪7 min walk‬

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Room options

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Royal Suite (Kaaba View)

  • 3477 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Haram)

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Kaaba)

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Haram)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Kaaba)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (City)

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Haram)

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Kaaba)

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (City)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Haram)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Kaaba)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (City)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (Haram)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (Kaaba)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, City)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Makkah

Located in Al Hajlah, Swissôtel Makkah is within a 5-minute walk of Great Mosque of Makkah and within 15 minutes of other popular attractions like Abraj Al-Bait Towers. This 1487-room, 5-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • Abraj Al-Bait Towers - 7 min walk - 0.4 miles
  • Well of Zamzam - 7 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Art Deco hotel with a 24-hour front desk and a restaurant
Swissôtel Makkah features free WiFi in public areas, a business center, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for SAR 800 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.
Guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Dining areas, refrigerators, and safes are also available. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 241.5 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 12:30 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Makkah.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is free cancellation available at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Swissôtel Makkah?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on Jun 20, 2025 start from $133.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Swissôtel Makkah?

This hotel is situated in Al Hajlah within a 10-minute walk of Great Mosque of Makkah, Kaaba, and Abraj Al-Bait Towers. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

Will I be able to park at Swissôtel Makkah?

No, this hotel doesn't offer parking.

Does Swissôtel Makkah have a casino on the premises?

No, Swissôtel Makkah doesn't have a casino.

Will I find an indoor pool at Swissôtel Makkah?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Swissôtel Makkah?

Amenities that appeal to couples at this hotel include around-the-clock room service, a hydromassage showerhead, and a turndown service.

Does Swissôtel Makkah have a hot tub?

No, this hotel doesn't have a spa tub.

Does Swissôtel Makkah have a restaurant that serves breakfast?

Yes, Swissôtel Makkah serves buffet breakfast for a surcharge each morning at Cafe Swiss.

Will Swissôtel Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Makkah.

Are there connecting rooms at Swissôtel Makkah?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Swissôtel Makkah?

No, there aren't any guestrooms with balconies at Swissôtel Makkah.

Swissôtel Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nawaim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hôtel
Stayed 3 nights in Mar 2025

8/10 Good

Anas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. The buffet needs to include Indian cuisines.
Stayed 4 nights in Mar 2025

10/10 Excellent

ARSALAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Kaaba view. Room and bathroom was a but tight but view is great. Overall very clean and welcoming staff
Stayed 4 nights in Feb 2025

10/10 Excellent

rasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

Omar

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice hotel by the location very beautiful restaurant, but their bathrooms are messed up very very old
Stayed 7 nights in Mar 2025

10/10 Excellent

Anam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Sharif

Liked: Cleanliness, amenities, property conditions & facilities
During my stay at Swissôtel Makkah from March 1 to March 4, I had an unforgettable experience. The hotel’s prime location near the Haram made it incredibly convenient for me to access the holy mosque. The check-in process was smooth, with the staff welcoming and attentive. The dining options at Swissôtel Makkah were excellent. I enjoyed the iftar buffet, which offered a wide variety of dishes, from fresh pastries to local specialties. The service was prompt, and the staff were always ready to assist.
Stayed 4 nights in Feb 2025

10/10 Excellent

Syed maaz

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mo

Just perfect!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tarkan

Stayed 2 nights in Feb 2025

10/10 Excellent

Hena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Because of the four twin beds, the room wad very small and congested. And did not have a microwave.
Stayed 7 nights in Feb 2025

10/10 Excellent

Dania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff courteous and helpful. Clean and have access to Alharam.
Stayed 3 nights in Feb 2025

10/10 Excellent

MOHAMAD

Stayed 2 nights in Feb 2025

10/10 Excellent

Aminul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property very much.
Stayed 4 nights in Feb 2025

6/10 Okay

ahmed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Muhammad

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Mustafa, Springboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 5 nights in Feb 2025

10/10 Excellent

Umbreen

Traveled with family
Stayed 5 nights in Feb 2025

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to get driver to get there
Stayed 1 night in Feb 2025

2/10 Terrible

Mahdi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was absolutely awful. The management and staff do not help you in regards to rooms and stay. I was lied to by staff members in regards to a date change I had requested, they stated that the dates would be changed and on arrival this was not the case. The shower head of my room fell off mid shower, which then I had to wait four to five hours for a replacement, which took away half of my day. Please avoid this hotel, it is not a 5 star hotel, Trust me !
Stayed 7 nights in Jan 2025

8/10 Good

Hana

Traveled with partner
Liked: Cleanliness, amenities
Communicational skills , Reception was not customer friendly , exception of one who spoke good English and Urdu, The roads get blocked for prayers and the security didnt let us get through even we had reservation for the hotel , we wasted 3 hrs to get to the hotel and check in so we could perform umrah , since thd hotel is near Haram there has to be a better way to get to the hotel , we paid extra to taxi for circling around the Makkah tower couple of times, bathroom was ok needs maintenance, what i really liked Kabah view was amazing, room was clean , haram was 2 min walk , lobby had prayer arrangements , mall was 2 min away the staff was wonderfully who took care of our daily needs and maintained our rooms , Breakfast was very good
Stayed 3 nights in Feb 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
I stay every time at this hotel . They are very friendly and quiet place . Very close to Makkah My friend and family really like it

10/10 Excellent

Abeer

Stayed 2 nights in Feb 2025

10/10 Excellent

Ula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and hotel is near the kaba
Stayed 1 night in Feb 2025

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