Swissôtel Makkah

5.0 star property
Luxury hotel with a restaurant, 4-minute walk to Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Junior Suite (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, Kaaba
    ‪7 min walk‬
  • Place, The Clock Towers
    ‪7 min walk‬

Room options

Classic Twin Room With City View

  • Sleeps 2

Classic King Room With Haram View

  • Sleeps 2

Classic King Room with Kaaba View

  • Sleeps 2

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Kaaba)

9.0 out of 10
Wonderful
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, City)

7.4 out of 10
Good
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Classic Room, 3 Twin Beds (City)

9.4 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 2 Twin Beds (City)

8.4 out of 10
Very good
(46 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Haram Partial View)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Kaaba)

8.6 out of 10
Excellent
(17 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Junior Suite (City)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Haram Partial View)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Kaaba)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (City)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Royal Suite (Kaaba View)

  • 3477 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Junior Suite Haram

  • Sleeps 2

Classic Room Quad Bed Haram View

  • Sleeps 4

Classic room Triple bed Haram

  • Sleeps 3

Classic Quadruple Room With City View

  • Sleeps 4

Classic room Triple bed City

  • Sleeps 3

Classic room Twin bed Haram

  • Sleeps 2

Royal Suite Kaaba

  • Sleeps 4

Classic King Room with City View

  • Sleeps 2

Junior Suite With City View

  • Sleeps 4

Classic Room Quad Bed Kaaba

  • Sleeps 4

Classic Triple Room with Kaaba View

  • Sleeps 3

Junior Suite Kaaba View

  • Sleeps 2

Classic Twin Room With Kaaba View

  • Sleeps 2

Premier King Room with Kaaba View

  • Sleeps 2

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About the neighborhood

Makkah

Located in Makkah City Center, Swissôtel Makkah is within a 5-minute walk of Great Mosque of Makkah and within 15 minutes of other popular attractions like The Clock Towers. This 1487-room, 5-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • The Clock Towers - 7 min walk - 0.4 miles
  • Well of Zamzam - 7 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Dunkin' Donuts - ‬4 min walk
  • ‪Dar Basma - ‬4 min walk
  • ‪ركن القهوة - ‬3 min walk
  • ‪D'saji - ‬2 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬1 min walk

About this property

Swissôtel Makkah

Luxury hotel with a restaurant, 4-minute walk to Great Mosque of Makkah
Swissôtel Makkah features free WiFi in public areas, a business center, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for SAR 800 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.
Guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Dining areas, refrigerators, and safes are also available. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 241.5 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Makkah.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is free cancellation available at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Swissôtel Makkah?

As of Feb 7, 2026, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on Feb 14, 2026 start from $188.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Swissôtel Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

Is there parking available at Swissôtel Makkah?

No, there isn't parking available at the hotel.

Does Swissôtel Makkah have a casino on the premises?

No, Swissôtel Makkah doesn't have a casino.

Will I find an indoor pool at Swissôtel Makkah?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Swissôtel Makkah?

Amenities that appeal to couples at this hotel include around-the-clock room service, a hydromassage showerhead, and a turndown service.

Are there hot tubs at Swissôtel Makkah?

No, there isn't a spa tub at this hotel.

Does Swissôtel Makkah have a restaurant that serves breakfast?

Yes, Swissôtel Makkah serves buffet breakfast for a surcharge each morning at Cafe Swiss.

Will Swissôtel Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Makkah.

Does Swissôtel Makkah have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Swissôtel Makkah?

No, you won't find guestrooms with balconies at Swissôtel Makkah.

Swissôtel Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 732 out of 1015 reviews
Rating 8 - Good. 157 out of 1015 reviews
Rating 6 - Okay. 62 out of 1015 reviews
Rating 4 - Poor. 20 out of 1015 reviews
Rating 2 - Terrible. 44 out of 1015 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Idnaan

Liked: Cleanliness, staff & service, amenities
Clean room, efficient service, good staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Aneesa

Excellent stay
Stayed 4 nights in Oct 2025

8/10 Good

Hale, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Not interesting food...
Stayed 2 nights in Nov 2025

10/10 Excellent

Shefali

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic best view i have stayed in many hotels with kaba view but by far the best
Stayed 1 night in Oct 2025

10/10 Excellent

Shair

Stayed 3 nights in Oct 2025

6/10 Okay

NAEEM

Liked: Cleanliness, staff & service
Cleaning staff was excellent, The room was much to be desired. Hot /cold water did not work as desired. AC would get too cold and then hot. Bathroom was Claustrophobic and too narrow when you turn you hit the tap. Mattereses were not adequate.No microwave in the room.
Stayed 10 nights in Oct 2025

10/10 Excellent

Essam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in the clock tower building facing the Haram. The room are specious and very clean. Staff are very friendly. Although the area is very busy, the hotel managed the crowd effectively. The only problem I faced is no enough elevators to serve the crowd and I have to wait for long tone especially during the prayer times rush hours.
Stayed 2 nights in Oct 2025

8/10 Good

Abdul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First of all it was not a free breakfast when we booked the hotel we hadto buy the breakfast so stop spreading that it was a free breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

N

Stayed 7 nights in Oct 2025

10/10 Excellent

OMAR

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, amazing staff and restaurants had wide variety
Stayed 5 nights in Oct 2025

10/10 Excellent

Shumail

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying at Swissôtel Makkah. I have to admit, this is by far the best option if you are travelling with family or elders. It is just seconds away from the Masjid Haram and you can get to the Clock tower from the inside of the hotel. I love their professional service, daily room cleaning and amazing buffet style breakfast. Inshallah, If I ever travel for Umrah again, Swissôtel Makkah is where I will be staying. I don't even bother looking at other hotels. A+ honestly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
I especially want to praise one of the staff members, Ashwaq — she was incredibly kind, polite, and helpful throughout my stay. From the moment I checked in, she made sure everything was perfect with our room and went out of her way to ensure we were comfortable. She looked after us so well and had such a sweet and friendly face that instantly made us feel welcome. Thank you, Ashwaq, for your excellent service and warm hospitality — you truly made our stay special!
Stayed 3 nights in Oct 2025

10/10 Excellent

Saira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially want to praise one of the staff members, Ashwaq — she was incredibly kind, polite, and helpful throughout my stay. From the moment I checked in, she made sure everything was perfect with our room and went out of her way to ensure we were comfortable. She looked after us so well and had such a sweet and friendly face that instantly made us feel welcome. Thank you, Ashwaq, for your excellent service and warm hospitality — you truly made our stay special!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohamed Ahmed fawzy, Fontana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WAS GREAT HOTEL
Stayed 5 nights in Oct 2025

10/10 Excellent

Burhan

Stayed 2 nights in Oct 2025

10/10 Excellent

Burhan

Stayed 3 nights in Oct 2025

10/10 Excellent

Anifat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping centers are easily accessible, clean room, excellent breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Bilal Aboobaker

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good service
Stayed 3 nights in Oct 2025

10/10 Excellent

Chadi

Stayed 1 night in Oct 2025

10/10 Excellent

Ibrahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Oct 2025

10/10 Excellent

Fizza

Liked: Cleanliness, staff & service, property conditions & facilities
Hj
Stayed 4 nights in Oct 2025

10/10 Excellent

Hadeer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Muhammad Yahya, waltham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Haram. Attached to mall for easy shopping and food. The elevators get busy at times, but it’s not a major inconvenience. The rooms are very clean and modern . Will surely stay again.
Stayed 2 nights in Oct 2025