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Swissôtel Al Maqam Makkah

5.0 star property

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Photo gallery for Swissôtel Al Maqam Makkah

55-inch Smart TV with satellite channels, TV
Executive Suite, 1 King Bed (No View) | Premium bedding, memory foam beds, in-room safe, desk
Room service - dining
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

View all photos for Classic Twin Room, 2 Twin Beds

Premium bedding, memory foam beds, in-room safe, desk

Classic Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(17 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds, City View

Premium bedding, memory foam beds, in-room safe, desk

Classic Twin Room, 2 Twin Beds, City View

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

Premium bedding, memory foam beds, in-room safe, desk

Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite (Partial Haram)

City view

Family Suite (Partial Haram)

  • 1012 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, memory foam beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Partial Haram View)

Premium bedding, memory foam beds, in-room safe, desk

Junior Suite (Partial Haram View)

  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Kaaba View

Premium bedding, memory foam beds, in-room safe, desk

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms (Partial Haram)

Premium bedding, memory foam beds, in-room safe, desk

Executive Suite, 2 Bedrooms (Partial Haram)

  • 1787 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Room, Twin Bed, Partial Haram View

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, Twin Bed, Partial Haram View

8.2 out of 10
Very good
(12 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room Triple Bed, Partial Haram View

Premium bedding, memory foam beds, in-room safe, desk

Classic Room Triple Bed, Partial Haram View

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Suite, 1 Double Bed

City view

Family Suite, 1 Double Bed

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Premium bedding, memory foam beds, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed

  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite Partial Kaaba View

Premium bedding, memory foam beds, in-room safe, desk

Junior Suite Partial Kaaba View

  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Triple Room, 3 Twin Beds (Kaaba View)

Premium bedding, memory foam beds, in-room safe, desk

Premier Triple Room, 3 Twin Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Premier Twin Room, 2 Twin Beds (Kaaba View)

Premier Twin Room, 2 Twin Beds (Kaaba View) | Premium bedding, memory foam beds, in-room safe, desk

Premier Twin Room, 2 Twin Beds (Kaaba View)

8.0 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed (No View)

Executive Suite, 1 King Bed (No View) | Premium bedding, memory foam beds, in-room safe, desk

Executive Suite, 1 King Bed (No View)

  • 1905 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Room, 3 Twin Beds (Partial Kaaba view)

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 3 Twin Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Executive Suite, 2 Bedrooms, City View

Premium bedding, memory foam beds, in-room safe, desk

Executive Suite, 2 Bedrooms, City View

  • 1787 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Quadruple Room, City View

Classic Quadruple Room, City View | Premium bedding, memory foam beds, in-room safe, desk

Classic Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Triple Room, City View

Classic Triple Room, City View | Premium bedding, memory foam beds, in-room safe, desk

Classic Triple Room, City View

8.0 out of 10
Very good
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room, Quad Bed, Partial Haram View

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, Quad Bed, Partial Haram View

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Quadruple Room (No View)

Premium bedding, memory foam beds, in-room safe, desk

Classic Quadruple Room (No View)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Quadruple Room (Partial Kaaba View)

Classic Quadruple Room (Partial Kaaba View) | Premium bedding, memory foam beds, in-room safe, desk

Classic Quadruple Room (Partial Kaaba View)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premium bedding, memory foam beds, in-room safe, desk

Premier Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Makkah

Located in Makkah City Center, Swissôtel Al Maqam Makkah is adjacent to The Clock Towers and within a 5-minute walk of other popular sights like Great Mosque of Makkah. This 1624-room, 5-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • The Clock Towers - 3 min walk - 0.2 miles
  • King Fahad Gate - 5 min walk - 0.3 miles
  • Souk Al-Khalil - 6 min walk - 0.3 miles
  • Kaaba - 6 min walk - 0.4 miles

Getting around

  • Makkah Station - 10 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪Brew92 - ‬5 min walk
  • ‪The Coffee Address - ‬2 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Bateel Elan - ‬2 min walk
  • ‪Almsharf Lounge - ‬1 min walk

About this property

Swissôtel Al Maqam Makkah

Swissôtel Al Maqam Makkah features free WiFi in public areas, a library, and free newspapers. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include laundry facilities, a porter/bellhop, and a convenience store.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,007 reviews
$214 nightly
The price is $258
Mar 24 - Mar 25
Total with taxes and fees
Swissôtel Makkah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 6:00 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Al Maqam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Swissôtel Al Maqam Makkah?

Swissôtel Al Maqam Makkah provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on Mar 22, 2026 start from 214.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Swissôtel Al Maqam Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Souk Al-Khalil and Well of Zamzam less than a mile away.

Is parking available on site at Swissôtel Al Maqam Makkah?

No, this hotel doesn't offer parking.

Does Swissôtel Al Maqam Makkah include a casino at the property?

No, Swissôtel Al Maqam Makkah doesn't have a casino.

Is there an indoor pool at Swissôtel Al Maqam Makkah?

No, there is no indoor pool at this hotel.

Is Swissôtel Al Maqam Makkah a good place to stay for couples?

Amenities that appeal to couples at this hotel include a memory foam mattress, around-the-clock room service, and a smart TV.

Does Swissôtel Al Maqam Makkah have a hot tub?

No, this hotel doesn't have a spa tub.

Does Swissôtel Al Maqam Makkah feature a restaurant that includes a breakfast menu?

Yes, Swissôtel Al Maqam Makkah serves buffet breakfast each morning for a surcharge from its restaurant.

Does Swissôtel Al Maqam Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Al Maqam Makkah.

Does Swissôtel Al Maqam Makkah have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Swissôtel Al Maqam Makkah?

No, there aren't any guestrooms with balconies at Swissôtel Al Maqam Makkah.

Does Swissôtel Al Maqam Makkah host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Swissôtel Al Maqam Makkah.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1005 reviews
Rating 8 - Good. 211 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

SABAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Qasim

Stayed 3 nights in Feb 2025

6/10 Okay

Abdul Rehman

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are too busy on their phones these days. Additionally, Swissotel appears to be getting complacent due to Makkah being constantly busy. Standards have fallen.
Stayed 3 nights in Nov 2025

8/10 Good

Tanveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Haram
Stayed 4 nights in Nov 2025

10/10 Excellent

Ramsha

Stayed 4 nights in Nov 2025

10/10 Excellent

Javed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met and beat all my expectations.
Stayed 1 night in Oct 2025

2/10 Terrible

MohamedTarek, saint louis

Stayed 4 nights in Nov 2025

6/10 Okay

Penda

Stayed 1 night in Nov 2025

10/10 Excellent

Abdirashid

Stayed 5 nights in Nov 2025

10/10 Excellent

Aida

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and nice housekeeping staff checking in every day of our stay. The room was spacious with a great view. Booked a 2nd stay here because of the 10/10 service
Stayed 7 nights in Nov 2025

4/10 Poor

Meriem

Disliked: Property conditions & facilities
Is very busy and the elevator is vey bad if you have stroller your stock
Stayed 6 nights in Nov 2025

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Swissôtel Makkah – Truly One of the Best Hotels in the City I’ve stayed in many hotels in and around Makkah over the years, but Swissôtel Makkah genuinely stands out above all of them. From the moment you arrive, the experience is exceptional. The stay itself was incredibly comfortable, and the level of customer service is something I have to highlight. The reception team, the cleaners, and even the managers go above and beyond with kindness, professionalism, and warmth. You really feel looked after from start to finish. The views are breathtaking, especially if you choose a room overlooking the Haram. The breakfast is also a major highlight — fresh, varied, and honestly one of the best I’ve had in Makkah. Travelling with family, I can confidently say this is the hotel I would return to again and again. I’ve tried several hotels across Makkah, but Swissôtel consistently tops them all. I love this place and highly recommend it to anyone visiting.
Stayed 7 nights in Nov 2025

8/10 Good

Zubeda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast . A little bit of walk to haram and no clear pathways assigned to guide
Stayed 4 nights in Nov 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Syeda

Disliked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

MHD KASEM

Stayed 3 nights in Nov 2025

8/10 Good

KIRAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location,close to the mosque. Rooms cleaned but amenities are not as compared to other big hotels. Breakfast was mostly Arabic style with omelette station.
Stayed 3 nights in Nov 2025

8/10 Good

Tanveer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 5 nights in Nov 2025

8/10 Good

Naeem

Stayed 3 nights in Nov 2025

10/10 Excellent

Abdulmalik

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The best place I stayed in recommend if everybody to stay all the time. Make sure you book a month ahead of time and do it. Don’t do what I did. I tried to book a suite and on a sign the book and didn’t go through. It was a room with three beds and was three of us my mom, my dad and me so I had to upgrade when I got there, but it was a beautiful experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2025

10/10 Excellent

Asma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money: In the same amount we paid, should have given us the haram view room
Stayed 2 nights in Nov 2025

10/10 Excellent

Fatiha

Stayed 4 nights in Nov 2025

10/10 Excellent

Abdallah Jamal

Stayed 2 nights in Nov 2025

10/10 Excellent

Asma

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2025

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