Swissôtel Al Maqam Makkah

5.0 star property
Luxury hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Swissôtel Al Maqam Makkah

Interior
Bar (on property)
2 bedrooms, premium bedding, memory foam beds, in-room safe
55-inch Smart TV with satellite channels, TV
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

Classic Twin Room, 2 Twin Beds

7.8 out of 10
Good
(16 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Classic Twin Room, 2 Twin Beds, City View

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Suite, 1 King Bed

  • 1012 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Bedrooms (Haram)

  • 1787 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Classic Room, 2 Twin Beds (Haram View)

8.4 out of 10
Very good
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Classic Triple Room, 3 Twin Beds (Haram View)

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

Family Suite, 1 Double Bed

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

Junior Suite, 1 Double Bed with Sofa bed

  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite Partial Kaaba View

  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premier Triple Room, 3 Twin Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 3 Twin Beds

Premier Twin Room, 2 Twin Beds (Kaaba View)

8.0 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 1 King Bed (No View)

  • 1905 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Classic Room, 3 Twin Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 3 Twin Beds

Executive Suite, 2 Bedrooms, City View

  • 1787 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

Classic Quadruple Room, City View

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Triple Room, City View

  • 344 sq ft
  • Sleeps 4
  • 3 Twin Beds

Classic Quadruple Room (Haram View)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Quadruple Room (No View)

  • 344 sq ft
  • Sleeps 4
  • 4 Twin Beds

Classic Quadruple Room (Partial Kaaba View)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premier Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Makkah

Located in Makkah City Center, Swissôtel Al Maqam Makkah is adjacent to The Clock Towers and within a 5-minute walk of other popular sights like Great Mosque of Makkah. This 1624-room, 5-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • The Clock Towers - 3 min walk - 0.2 miles
  • King Fahad Gate - 5 min walk - 0.3 miles
  • Kaaba - 6 min walk - 0.4 miles
  • Well of Zamzam - 8 min walk - 0.4 miles

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Brew92 - ‬5 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Bateel Elan - ‬2 min walk
  • ‪The Coffee Address - ‬2 min walk
  • ‪Almsharf Lounge - ‬1 min walk

About this property

Swissôtel Al Maqam Makkah

Luxury hotel with a 24-hour front desk and a coffee shop
Swissôtel Al Maqam Makkah features free WiFi in public areas, a library, and free newspapers. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include laundry facilities, a water dispenser, and a porter/bellhop.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 6:00 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Al Maqam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Swissôtel Al Maqam Makkah?

Swissôtel Al Maqam Makkah provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on Oct 18, 2025 start from $213.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Swissôtel Al Maqam Makkah?

This hotel is situated in Makkah City Center, just steps from Great Mosque of Makkah, and within a 10-minute walk of King Fahad Gate and Well of Zamzam. You'll also find Maqam Ibrahim and Black Stone less than a mile away.

Will I be able to park at Swissôtel Al Maqam Makkah?

No, there isn't parking at this hotel.

Does Swissôtel Al Maqam Makkah include a casino at the property?

No, Swissôtel Al Maqam Makkah doesn't have a casino.

Is there an indoor pool at Swissôtel Al Maqam Makkah?

No, there is no indoor pool at this hotel.

Is Swissôtel Al Maqam Makkah good for couples?

Amenities that appeal to couples at this hotel include a memory foam mattress, around-the-clock room service, and a smart TV.

Does Swissôtel Al Maqam Makkah have a hot tub?

No, this hotel doesn't have a spa tub.

Does Swissôtel Al Maqam Makkah feature a restaurant that includes a breakfast menu?

Yes, Swissôtel Al Maqam Makkah serves buffet breakfast each morning for a surcharge from its restaurant.

Does Swissôtel Al Maqam Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Al Maqam Makkah.

Are there connecting rooms at Swissôtel Al Maqam Makkah?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Swissôtel Al Maqam Makkah?

No, at Swissôtel Al Maqam Makkah, there aren't any guestrooms that list a balcony.

Does Swissôtel Al Maqam Makkah host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Swissôtel Al Maqam Makkah.

Reviews

Swissôtel Al Maqam Makkah Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 529 out of 882 reviews
Rating 8 - Good. 199 out of 882 reviews
Rating 6 - Okay. 68 out of 882 reviews
Rating 4 - Poor. 27 out of 882 reviews
Rating 2 - Terrible. 59 out of 882 reviews

Reviews

10/10 Excellent

Shakila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!! Was within the haram area…
Stayed 6 nights in Aug 2025

10/10 Excellent

Yousef

Stayed 4 nights in Jul 2025

8/10 Good

Mona

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Ahmad

Traveled with family
Stayed 4 nights in Jun 2025

10/10 Excellent

Muhammad, Fremont

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swisotel Maqam Al Makkah will be my choice anytime I am visiting Mecca. That view has left made its place inside my heart
Stayed 5 nights in Apr 2025

2/10 Terrible

Aissata

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Terrible !!! they took my money by booking me a wrong date for the hotel and telling me my money is not refundable I will tell anyone to don’t go there for any stay .They are high way robbery with no shame .
Stayed 7 nights in Apr 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Umair, Leeds

Liked: Staff & service
Disliked: Property conditions & facilities
Shower needs a door not a curtain
Stayed 4 nights in Apr 2025

10/10 Excellent

Waquas, Putney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Tasnova

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience staying at Swisstel Al Maqam. Only if they provide a microwave in the room that will be a great options.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jubran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Falik

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Danyal, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turned out to be an excellent choice for a 5* near the haram. A lot of the service level was generally 5* standard. Dinner was very good (half board). House cleaning and room service were excellent. The dedicated lifts to the Haram make this a fairly fast choice for getting downstairs for prayer. Breakfast was just okay and there were not very many hotel facilities. Concierge was good.
Stayed 1 night in Apr 2025

8/10 Good

Md Sazzad

Liked: Cleanliness, staff & service, room comfort

Good

It was a good experience, clean, tidy but no taxi service
Stayed 3 nights in Apr 2025

10/10 Excellent

omar, Berlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
أحسن فندق بأحسن تجربة وأحسن طاقم عمل كلهم متعاونين جدًا وناس رائعة الاستقبال - خدمة الغرف - الكونسييرج، وبالذات عبد العزيز أنت أقل من ١٠٠ متر من الحرم الشريف الأوضة نضيفة جدًا ومرتبة، وأنصح بشدة إنك تاخد أوضة فيها ڤيو على الكعبة 🕋 راحة نفسية بمعنى الكلمة Best hotel with best experience and best staff All of them are super helpful and amazing Front desk - room service - concierge service especially Abdelaziz You are less than 100 meter away from Holy Haram Rooms are super clean and tidy , highly recommended to take the Kaaba 🕋 view rooms Such a peace of mind Das ist das beste Hotel mit der besten Erfahrung und dem besten Personal. Alle sind sehr hilfsbereit und toll. Rezeption – Zimmerservice – Concierge-Service, besonders Abdelaziz. Du bist weniger als 100 Meter von der Heiligen Moschee entfernt. Die Zimmer sind sehr sauber und ordentlich. Ich empfehle sehr, ein Zimmer mit Kaaba-Blick 🕋 zu nehmen. Es ist wirklich beruhigend für die Seele.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fazal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Tufail

Liked: Staff & service, property conditions & facilities
InI restroom{washroom} need for older people more easy for wodo Thanks
Stayed 6 nights in Apr 2025

10/10 Excellent

Bakri Noorrisham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guest Relation at the Reception was very polite and helpful ... The restaurant serve variety international buffet and the staff are polite and helpful... the housekeeping staff was make up the room to tip-top & excellent condition ... If i ever come to Makkah again i will definitely book this hotel ... Barakallah Feequm
Stayed 5 nights in Apr 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay close to Haram

My stay was comfortable. Staff is friendly. Reception is attentive. Room amenetiea needs to be improved. Daily room swrvice is recmended
Stayed 2 nights in Apr 2025

10/10 Excellent

Parvez, Pepper Pike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 6 nights in Mar 2025

6/10 Okay

Yaseer, Bolton

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Shahrzad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All together excellent and well maintained. Very walkable to Kaaba--the main reason why we stayed. However, there was a heavy chain smoker on our floor, evident by the constant cigarette smell in the lobby and hallways. I complained to the front desk twice, but the smell persisted :( We were not informed on the RSVP that this was a smoking floor--if there is such a thing at this hotel.
Stayed 4 nights in Apr 2025

6/10 Okay

Wiwien

Liked: Cleanliness, staff & service, amenities
Bathroom very tiny shower no curtain
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohamed

Stayed 4 nights in Apr 2025

10/10 Excellent

Kazi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025