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Sheraton Makkah Jabal Al Kaaba Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

A high-rise hotel with multiple floors, a prominent entrance, and a modern design.
Property video
A modern reception area with marble reception desks, a decorative wall with geometric patterns, and a seating area with two armchairs.
Executive Room, 1 Bedroom | View from room
A modern restaurant with blue seating, marble flooring, and contemporary lighting fixtures.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231
  • Place, Great Mosque of Makkah
    ‪7 min walk‬
  • Place, The Clock Towers
    ‪11 min walk‬
  • Place, Kaaba
    ‪13 min walk‬

Room options

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

View all photos for Traditional Room, 2 Twin Beds

A hotel room with two beds, a desk, a TV, and a seating area.

Traditional Room, 2 Twin Beds

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Traditional Room, 3 Twin Beds

A hotel room with two beds, a desk with a TV, a chair, and a view of a mountainous landscape.

Traditional Room, 3 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed (Executive Level)

A modern hotel lobby with a seating area, a dining setup, and a buffet.

Superior Room, 1 Double Bed (Executive Level)

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

A hotel room with a sofa, armchair, desk, and a painting on the wall.

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom

A hotel room with a bed, a desk with a TV, a sofa, and a dining table with chairs.

Deluxe Room, 1 Bedroom

  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Tower

A modern hotel room with a large window, a blue sofa, a round coffee table, and a chandelier.

Family Suite, Multiple Beds, Tower

  • City view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed, Tower

A conference room with a wooden table, six upholstered chairs, a large abstract painting, and blue padded walls.

Suite, 1 Double Bed, Tower

  • City view
  • 1237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed, Tower

A modern hotel room with a blue sofa, beige armchairs, a round coffee table, and a chandelier.

Suite, 1 Double Bed, Tower

  • City view
  • 1883 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Bedroom

A hotel room with a large window, a sofa, a desk, a chair, and a small table.

Executive Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Suite, 2 Twin Beds, Tower

Suite, 2 Twin Beds, Tower | View from property

Suite, 2 Twin Beds, Tower

  • City view
  • 871 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 Bedroom

A modern hotel lobby with a seating area, a dining setup, and a buffet.

Superior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Traditional Room, Multiple Beds

A hotel room with a bed, a desk with a chair, a TV, a mirror, and a window with curtains.

Traditional Room, Multiple Beds

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, a desk with a chair, a TV, a mirror, and a window with curtains.

Superior Room, 2 Twin Beds

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Superior Suite Kaaba View | Down comforters, Select Comfort beds, minibar, in-room safe

Address Jabal Omar Makkah

Makkah City Center
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 454 reviews
$160 nightly
The price is $193
Aug 5 - Aug 6
Total with taxes and fees
Address Jabal Omar Makkah

About the neighborhood

Makkah

Sheraton Makkah Jabal Al Kaaba Hotel places you in Makkah City Center, within a leisurely stroll of popular sights such as Great Mosque of Makkah and Kaaba. This 412-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a free children's club.

What's nearby

  • Great Mosque of Makkah - 7 min walk - 0.4 miles
  • King Fahad Gate - 10 min walk - 0.6 miles
  • The Clock Towers - 11 min walk - 0.6 miles
  • Souk Al-Khalil - 11 min walk - 0.6 miles
  • Kaaba - 13 min walk - 0.7 miles

Getting around

  • Makkah Station - 10 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Archi - ‬9 min walk
  • ‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬8 min walk
  • ‪Namq Cafe | نمق كافيه - ‬17 min walk
  • ‪Al Baik Jabal Omar - ‬9 min walk
  • ‪الملتقى لاونج - ‬13 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel features free WiFi in public areas, meeting rooms, and conference space. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a business center, a free kid's club, and a computer station.
40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Similar properties

Exterior
Doubletree by Hilton Jabal Omar Makkah
Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,005 reviews
$96 nightly
The price is $116
Aug 15 - Aug 16
Total with taxes and fees
Doubletree by Hilton Jabal Omar Makkah

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86.50 for adults and SAR 43.25 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Al Firdous Restaurant
  • Asia Restaurant
  • Chocolate Lounge

Things to do

  • Free children's club
  • Library
  • Playground

Family friendly

  • Baby toys
  • Children's games
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 161 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in hallways (31 inches high)
  • Handrails in stairways (30 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 29 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Composting
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 120.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 86.5 for adults and SAR 43.25 for children
  • Rollaway bed fee: SAR 120.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-5 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day.
Property Registration Number 10002512

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Sheraton Makkah Jabal Al Kaaba Hotel?

Sheraton Makkah Jabal Al Kaaba Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Makkah Jabal Al Kaaba Hotel?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Sheraton Makkah Jabal Al Kaaba Hotel on Aug 16, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Sheraton Makkah Jabal Al Kaaba Hotel?

This hotel is situated in Makkah City Center within a short 6-minute walk of Great Mosque of Makkah and also 12 minutes on foot from Kaaba. You'll also find Souk Al-Khalil and King Fahad Gate less than a mile away.

Is there parking available at Sheraton Makkah Jabal Al Kaaba Hotel?

No, there isn't parking available at the hotel.

Is there a spa available at Sheraton Makkah Jabal Al Kaaba Hotel?

Spa services at the hotel include massages.

Does Sheraton Makkah Jabal Al Kaaba Hotel have a casino at the property?

No, Sheraton Makkah Jabal Al Kaaba Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Makkah Jabal Al Kaaba Hotel?

No, there is no indoor pool at this hotel.

Is Sheraton Makkah Jabal Al Kaaba Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and a bar.

Does Sheraton Makkah Jabal Al Kaaba Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Makkah Jabal Al Kaaba Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Makkah Jabal Al Kaaba Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Makkah Jabal Al Kaaba Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sheraton Makkah Jabal Al Kaaba Hotel.

Does Sheraton Makkah Jabal Al Kaaba Hotel have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Are there rooms with balconies at Sheraton Makkah Jabal Al Kaaba Hotel?

No, there aren't any guestrooms at Sheraton Makkah Jabal Al Kaaba Hotel that offer a balcony.

Does Sheraton Makkah Jabal Al Kaaba Hotel have a wedding venue on site?

Take advantage of the wedding venue at Sheraton Makkah Jabal Al Kaaba Hotel if you plan to say "I do" during your trip.

Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 459 reviews
Rating 8 - Good. 105 out of 459 reviews
Rating 6 - Okay. 43 out of 459 reviews
Rating 4 - Poor. 15 out of 459 reviews
Rating 2 - Terrible. 27 out of 459 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ABDULATIF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is Very close to The Great Mosque Al haram.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Maruf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Junaid

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff were very nice and helpful. This was my second stay and I would book again.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly and courteous.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Khaled

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean staff are kind
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Shanah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, great amenities, clean, nice staff
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Foyez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff and service.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Saifudiyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. It would’ve been great if at least breakfast was included. But outside of that absolutely no complaints.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Ambrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the fact this was close to the mosque fantastic hotel thank you
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Syed Shariq

Liked: Cleanliness, staff & service, property conditions & facilities
Lujain and ishaq were great at the restaurants
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Good stuff, clean room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Very professional and yes room was very clean every day
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staff, very comfort bed, clean room, walking distance to Haram
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Room was well stocked with a lovely view, staff were all very friendly and polite. Location is better than the Jabal Omar hotels as you don’t have to walk through the crowded taxi rank area to reach the haram. This is one of the better valued 5 star hotels in the area.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hilal ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean also close to haram delicious breakfast
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, five minute walk to Haram great hospitality
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel would definitely stay again.
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was too crowded and could be better. Otherwise great location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Nashwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area and staff, hotel is c clean, food is delicious
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

lukman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great location
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and good options for breakfast. Would definitely stay here again
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is brilliant. Very helpful and efficient.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, room comfort
7 minutes walk from the walk. There is access bridge to the haram however
Stayed 8 nights in Dec 2025