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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Front of property
Executive Suite, 1 Bedroom | Living room | 40-inch LED TV with cable channels, TV
1 bedroom, pillowtop beds, minibar, in-room safe
2 restaurants, breakfast, lunch served; local and international cuisine
Reception

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231
  • Great Mosque of Makkah
    ‪5 min walk‬
  • Kaaba
    ‪10 min walk‬
  • Abraj Al-Bait Towers
    ‪11 min walk‬

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Room options

View all photos for Traditional Room, 2 Twin Beds

1 bedroom, pillowtop beds, minibar, in-room safe

Traditional Room, 2 Twin Beds

8.8 out of 10
Excellent
(24 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, Executive Level

1 bedroom, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed, Non Smoking, Executive Level

8.4 out of 10
Very good
(6 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Twin Beds

Traditional Room, 3 Twin Beds | 1 bedroom, pillowtop beds, minibar, in-room safe

Traditional Room, 3 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom

  • 635 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower | 1 bedroom, pillowtop beds, minibar, in-room safe

Suite, 1 Double Bed, Tower

  • 1238 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds, Tower

1 bedroom, pillowtop beds, minibar, in-room safe

Suite, 2 Twin Beds, Tower

  • 872 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 40-inch LED TV with cable channels, TV

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

2 restaurants, breakfast, lunch served; local and international cuisine

Suite, 1 Double Bed, Tower

  • 1884 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

1 bedroom, pillowtop beds, minibar, in-room safe

Superior Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Tower

1 bedroom, pillowtop beds, minibar, in-room safe

Suite, 2 Twin Beds, Tower

  • 861 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

1 bedroom, pillowtop beds, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 2 Twin Beds

1 bedroom, pillowtop beds, minibar, in-room safe

Traditional Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Makkah

Sheraton Makkah Jabal Al Kaaba Hotel places you in Makkah City Center, within a leisurely stroll of popular sights such as Great Mosque of Makkah and Kaaba. Each of the 412 rooms at this 5-star hotel includes a refrigerator, a minibar, and a coffee maker.

What's nearby

  • Great Mosque of Makkah - 5 min walk - 0.3 miles
  • Kaaba - 10 min walk - 0.5 miles
  • King Fahad Gate - 10 min walk - 0.6 miles
  • Well of Zamzam - 11 min walk - 0.5 miles
  • Abraj Al-Bait Towers - 11 min walk - 0.6 miles

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 67 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪الشبيكة كوفي - ‬4 min walk
  • ‪الملتقى لاونج - ‬15 min walk
  • ‪Student Biryani - ‬10 min walk
  • ‪سوفليه شهار - ‬10 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Luxury hotel with 2 restaurants and a 24-hour front desk
Sheraton Makkah Jabal Al Kaaba Hotel features free WiFi in public areas, conference space, and a business center. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a banquet hall.
Guests can expect WiFi and 40-inch LED TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with pillow menus ensure a restful night. Refrigerators, minibars, and coffee makers are also standard. Housekeeping is available on request.

Languages

Arabic, English, Hindi, Indonesian, Urdu

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Doubletree by Hilton Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 832 reviews
$102 nightly
The price is $123
Aug 7 - Aug 8
Total includes taxes and fees
Doubletree by Hilton Jabal Omar Makkah

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 75 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 95 for adults and SAR 47.50 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Al Firdous Restaurant
  • Asia Restaurant
  • Chocolate Lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 161 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 95 for adults and SAR 47.5 for children
  • Fee for in-room wireless internet: SAR 75 per 24-hour period (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-5 PM
  • Check-out: noon
The front desk is open 24 hours a day.
Property Registration Number 10002512

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Sheraton Makkah Jabal Al Kaaba Hotel?

Sheraton Makkah Jabal Al Kaaba Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Makkah Jabal Al Kaaba Hotel?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Sheraton Makkah Jabal Al Kaaba Hotel on Jul 27, 2025 start from $93.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Sheraton Makkah Jabal Al Kaaba Hotel?

This hotel is situated in Makkah City Center within a short 6-minute walk of Great Mosque of Makkah and also 12 minutes on foot from Kaaba. You'll also find Abraj Al-Bait Towers and Souk Al-Khalil less than a mile away.

Will I be able to park at Sheraton Makkah Jabal Al Kaaba Hotel?

No, there isn't parking at this hotel.

Does Sheraton Makkah Jabal Al Kaaba Hotel have a casino at the property?

No, Sheraton Makkah Jabal Al Kaaba Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Makkah Jabal Al Kaaba Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sheraton Makkah Jabal Al Kaaba Hotel?

Amenities that appeal to couples at this hotel include a pillowtop mattress, around-the-clock room service, and a minibar.

Does Sheraton Makkah Jabal Al Kaaba Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton Makkah Jabal Al Kaaba Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Makkah Jabal Al Kaaba Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Makkah Jabal Al Kaaba Hotel allow pets to stay free of charge?

No, pets aren't allowed at Sheraton Makkah Jabal Al Kaaba Hotel though service animals are welcome.

Does Sheraton Makkah Jabal Al Kaaba Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Sheraton Makkah Jabal Al Kaaba Hotel?

No, you won't find guestrooms with balconies at Sheraton Makkah Jabal Al Kaaba Hotel.

Does Sheraton Makkah Jabal Al Kaaba Hotel have a wedding venue on site?

Take advantage of the wedding venue at Sheraton Makkah Jabal Al Kaaba Hotel if you plan to say "I do" during your trip.

Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 399 reviews
Rating 8 - Good. 96 out of 399 reviews
Rating 6 - Okay. 37 out of 399 reviews
Rating 4 - Poor. 14 out of 399 reviews
Rating 2 - Terrible. 25 out of 399 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

suleiman yau

Stayed 1 night in Mar 2025

10/10 Excellent

Lubna, sydney

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff ,convenient to reach haram
Stayed 1 night in Mar 2025

4/10 Poor

Manal

Traveled with group
Liked: Cleanliness
Taxi and cars can’t access the hotel espacially peak hours. Service takes long time. Hotel is a little old, doesn’t feel like a 5 star hotel.
Stayed 1 night in Mar 2025

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel itself is very good and the staff are so so cooperative The only drawback was the distance you have to walk to haram with the high ramp
Stayed 2 nights in Mar 2025

8/10 Good

Syed

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Saniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Adamu

Stayed 5 nights in Jan 2025

10/10 Excellent

Abou, SAINT HUBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Proximité de la Kaaba
Stayed 3 nights in Jan 2025

10/10 Excellent

Taslima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Sultana, Vancouver

Not walkable like advertised. It’s not a 4 minute walk to the Mosque. It took me one hour to walk to the mosque and to find gate # 79. That’s the only gate you are allowed to enter. After the Saee, you are totally at new area and you can only come out of one gate. That is on the other side of the mosque. I could not get my Google map working to find the hotel. I was totally lost. Finally, one worker was able to get his Google map working as he had data and he gave the directions. It took me 11/2 hr to get to the hotel. So my 3 hr umrah turned out to be 5 1/2 hr with 14000 steps. Not sure what can be done as there is so much construction going on making acces to the mosque difficult. Housekeeping staff was excellent. Mr. Usal Hosen. Mr. Mohammed Edris. Front desk concierge staff extreme helpful. Rakib. Mohammad Ebrahim Shakil. Lounge staff. Emad Bin Wajih Mohammad Raju Mia. I encountered with Thea staff and they were very helpful. Thank you for everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Close to the HARAM , GREAT STAFF.
Stayed 1 night in Feb 2025

8/10 Good

shaheed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

8/10 Good

Riasat

Traveled with family
The room was very clean. Staff was very friendly and it’s very near to Haram. But the only reason is that there is a slop due to my health condition it was hard for me to walk on that slope. I really appreciate friendly and clean environment of Sheraton hotel
Stayed 4 nights in Jan 2025

6/10 Okay

Saira

Stayed 2 nights in Dec 2024

10/10 Excellent

Nabil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay. Your staff is very helpful and friendly. The facilities are also great. I would like to mention that our room service person, Mizanur Rahman, was very helpful! He constantly helped me and family with our requests and was always very accommodating. Thanks Miza and Sheraton Staff!
Stayed 4 nights in Dec 2024

8/10 Good

Moh'd

Very good
Stayed 6 nights in Dec 2024

10/10 Excellent

Shahrin

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Yasir Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to the masjid
Stayed 3 nights in Dec 2024

4/10 Poor

Nadia

Disliked: Cleanliness
The shower drain was blocked , it terrible the water was elevated in the stand shower, instead of be being clean i got dirt . Yes !!!!!!
Stayed 1 night in Dec 2024

8/10 Good

Dilara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of the steep climb to the hotel

A lovely room and wonderfully maintained by Shelim who was always very polite and courteous to anything required to allow our stay to be comfortable. I chose this hotel for its closeness to haram access via bridge however this was not the case. The route was longer than expected due to construction, and it was a steep climb. Felt disappointed for the price i paid due to the location.
Stayed 8 nights in Dec 2024

10/10 Excellent

MONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Supporting service
Stayed 1 night in Dec 2024

2/10 Terrible

Sherif

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My booking included breakfast, but the hotel refused it and said I have to contact hotels.com to get the breakfast. Very annoying
Stayed 1 night in Dec 2024

10/10 Excellent

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities
I like all stuffs. Especially Abdullah room service also all Bangladeshi stuff they are excellent.
Stayed 4 nights in Dec 2024

8/10 Good

Hossain

Stayed 4 nights in Nov 2024

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